





Newbridge House in Tettenhall Road, Wolverhampton, is a care home specialising in caring for adults with dementia, EMI and residential needs.
All care provided is person-centred to ensure each individual's holistic needs are met. The aim is to enable each resident to lead a life that maximises their personal potentials while ensuring this is achieved in a safe positive and homely environment.
Their core values are choice, independence, inclusion and dignity.
Care Provided by Newbridge House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fee's are based on the room size and facilities.
The price(s) shown are provided by the care home. Contact Newbridge House for full pricing details and T&Cs.
Contact Newbridge House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Birkdale Homes UK LTD
- Private Owned
Person in charge
- Nicola Whittingham (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (14)
Newbridge House Reviews (78)
Newbridge House has a Review Score of 9.9 (9.945) out of 10, based on 23 reviews in the last 2 years.
Over all time Newbridge House has 78 reviews.
My mother stayed at Newbridge House for several weeks for respite care following a fall/surgery. The staff were attentive and very friendly - nothing was too much trouble. Her room was comfortable, and the catering staff went out of their way to meet her dietary requests. Additional services such as hairdressing and podiatry were also much appreciated.
All the family have been delighted by the care and support offered to our mother during a stay of two months over the summer. The many acts of kindness she received really helped her progress, she enjoyed the food and the company of the staff, and she had a clean and very comfortable room. Thank you to all the staff for all you did.
Lovely caring staff can't do enough for you and very well organised with others coming in to do crafts, singing, hair etc. Rooms are very well kept and decorated to suit each individual they really help you feel like your home.
My father stayed at Newbridge House for two weeks respite. I found the staff very helpful with my father's needs. The home was very clean and would fully recommend Newbridge to other families needing their loved ones taken care of.
My mom has been in Newbridge House since 2011. I could not ask for better care for her. The staff have supported my mom (and myself) to the highest standard, being patient, kind and caring always. I trust them simplicity and cannot recommend Newbridge House highly enough.
My mother has settled in well thanks to the support and kindness of the staff. Communication is good and someone is always available to answer our questions.
I cannot speak highly enough of the level of care and compassion that everyone at Newbridge House showed to not only my mother as a resident but to my whole family through what was a very challenging time. The genuine love and affection that was shown to my mum throughout her time in Newbridge House is something I will forever be grateful. All of the staff took time to get to know her as an individual and even when her behaviour became more challenging treated her with love, dignity and respect. My father visited daily and was taken in as part of the Newbridge House family and whenever I visited was made to feel welcome. During my mum's final days at Newbridge House, we were by her side constantly and seeing how the staff treated not only her but also the other residents, be it day or night, affirmed everything I already knew to be true about this amazing care home. I cannot truly express the gratitude I feel for everything they have done for my family, you are not a care home but a caring home. Thanks
Staff and management were extremely helpful and informative. Very friendly.
The staff have made a real effort to know my husband, his humour and create a sense of fun with him. They are very sensitive when he is medically off and are quick to put observations in place to monitor him and call emergency services where appropriate. The management is always available and address any concerns I may have swiftly and efficiently - no excuses given ever.
She eats all of the food provided, so it must be good.
During our initial search for a suitable care home for my father we discovered Newbridge House and from our conversation with the Home Manager we immediately had a gut feeling that this was a good home and this has proved to be very much the case. We are totally relaxed knowing that Dad is in the best possible place to meet his needs. He is always saying how good the food is and that the staff are friendly and have a joke with him. Visiting the home is always a pleasant experience due to the friendliness and helpfulness of the staff. His care has been excellent as he was quite poorly when he first arrived but due to the care, love and attention given by the staff he has improved tremendously.
The home has a very homely feel about it and my mother says the food is excellent!
I would have no hesitation in recommending Newbridge House to anyone looking for a care home. They really have got something special there!
Happy with the support and care offered to my mother over the last 12 months or so, always find the engagement both in person and over the phone relaxed and informative, any questions I have always been answered quickly and professionally, feel comfortable in the knowledge that my mother is safe, supported and cared for.
I expected high standards of care, and if they had not been delivered, I would have moved my wife to somewhere that did. I was not prepared to accept second best. I am delighted to say that my expectations were met, each day, every day, and invariably exceeded. The care is second to none. I remain confused why this care home is only rated as good. It is so much better than that.
I have found Newbridge to be flexible and helpful wherever possible, but where the well-being of residents is involved, they do not compromise.
I expected the carers to treat residents with dignity and respect, which they did. What I had not expected was the compassion, kindness and love that was constantly shown to all the residents.
I would choose Newbridge for myself if it were needed.
My brother has been a resident at Newbridge House since October 2018. I have been happy with the care and support he has received, especially since the period has been fraught with the difficulties of the Covid pandemic.
From the first assessment until I picked up my wife from respite, the care I received from staff gave me full confidence in my wife's care.
The gentleness of the staff, the lovely calm environment, the care given to my mother (and me) was outstanding. If you are lucky enough to be offered a room at Newbridge House, then I promise you, you will not be making a mistake. Thank you to all at Newbridge House, you are doing an excellent job.
We were lucky to find it several years ago for Mum, and it is still as brilliant now, as it was then.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Newbridge House.
There are no upcoming events for Newbridge House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Newbridge House.
Accreditations
There are no accreditations posted yet for Newbridge House.
Meet the Team (2)

Nicola has over 27 years of experience in the care & nursing sector. As an ex-learning disabilities nurse, she has commissioned and managed several different care facilities including being responsible for numerous nursing homes as an area manager. Nicola specialised in elderly/Dementia care some 16 years ago and gained a Dementia care mapping award. Nicola also holds the registered manager award.

Deputy Manager
Fran Bodo is Newbridge House’s Deputy manager, who has worked at the home since it opened. Fran has over 12 years experience of in supporting elderly people with dementia and mental health issues. Fran holds level 5 NVQ in care and works closely with Multi-Disciplinary Team to manage the Health and well-being of our residents. Fran is also Newbridge's Diversity Champion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newbridge House to verify any information. View our terms and conditions. Newbridge House has an Enhanced Service -more info.