Newbridge House

After having a rather difficult year, with my aunt having numerous hospital admissions, we made the difficult decision in January that it would not be safe for my Aunt to return home. it has been such a relief to know that my aunt is happy, settled and well looked after. The staff have all been lovely and I can tell every time I visit that they genuinely care for the residents and that my Aunt enjoys her interactions with them. I love the relaxed approach to visiting - we’re asked to phone beforehand but it is never a problem and we are made to feel very welcome. The physical building is well maintained and is perfect for a care home (and a great improvement on the short-term homes that my aunt has stayed in on previous occasions). Newbridge House was recommended to me and I would have no hesitation in recommending it to anyone.

My aunt was in Newbridge House after being in another residential home for nearly 12 months. Unfortunately, my aunt (in my opinion) wasn't receiving the care that she deserved in the original care home. She was regularly having falls, and we were constantly being called to say she was in the hospital following yet another fall. We visited Newbridge to have a look around, and we were immediately impressed by the surroundings and staff. We told the staff about her falls, and they straight away provided a chair with sensors to alert them if she tried to get out of the chair - not a single fall in all the time she was there. The staff constantly kept us up to date with her health concerns. Unfortunately, my aunt has now passed away, but the care that the staff gave her in her final weeks was second to none. She was never alone right up to her final moments. I can rest easy in the knowledge that when I took the decision to move her to Newbridge, it was, without doubt, the best move.

She has since passed away from old age but I wouldn't hesitate to recommend the home to anyone needing somewhere safe for their relative.

If you are thinking of moving your relative anywhere you will not find a better place than Newbridge House.

On arrival to admit the new patient to his home very warm welcome. Staff were very polite and hospitable, and explained the daily itinerary thoroughly. My friend's father was made comfortable and satisfied with his new surroundings which were spotlessly clean and bright with plenty of light. I could tell he would be very happy here.

in recommending Newbridge House to anyone who is in a similar situation.

My wife and I had both of our moms in Newbridge House. We had moved my mom initially from another care home based on recommendations from friends of ours. Newbridge is an exceptional care home run by a first-class, well-qualified progressive young manager who participates in local improvement initiatives, supported by a lady who is also excellent. The rooms are very well furnished and decorated, the food provided is excellent, and the overall staff were faultless and always caring and helpful to residents and their families. Hoping when needed that a place will be available.

With a heavy heart, my Mother unable to live in her own home anymore had to go somewhere with good care; sympathetic and kind staff. After looking at many homes I went to Newbridge House and from the moment I stepped inside it became obvious to me this was the place for my mother. The owner spent time to explain how she came to set up the home and ran the home and a testament to her leadership is that not only are the residents exceptionally well cared for but they are happy and many of the staff have been working at Newbridge since it opened its doors which says it all. All the staff are cognisant that I am an only child and live overseas as do the rest of the family and go out of their way to keep me informed;nothing is too much trouble ;for that I am most grateful. As always with these things, it took time for my mother to settle but there is no doubt that the understanding; kindness; care she is given daily has made that transition easier not only for my mother but for the family thank you.

I find all the staff to be very kind and helpful at all times.

As soon as you step through the front door at Newbridge House, you are met with a lovely, friendly atmosphere. The whole team are exceptionally kind, caring, patient and compassionate. My mother-in-law is very well looked after - physically, mentally and emotionally. Out of all the care homes I have visited over the years, if I needed one myself, Newbridge House is the one I would choose.

My mum has been in Newbridge House Care Home for nearly eighteen months now and the care and the staff have been wonderful. We had to choose a home at very short notice and were immediately impressed with how friendly they were on this short-notice visit and that has continued throughout Mum's stay there. The manager and the team are always happy to answer any questions we might have and also have been really helpful and supportive as we try and navigate all the other people and agencies involved. I would have no doubt in recommending the home to others.

When I found out my sister was going to this home I went to see her. On my arrival, I was very warmly welcomed. Everyone was very friendly, from the management to staff and even the cleaners who are doing great to keep this home clean. In the summer we went to a festival they had prepared and had a wonderful time. When I visit my sister it is usually about 10.30am and I come away when she has her lunch, the smell of the food is wonderful.

Mom has been a resident at Newbridge for twelve months and in that time I have had no concerns for her welfare and safekeeping at all and would strongly recommend it to any prospective resident.

I have found Newbridge House to have a lovely, homely feel and it has friendly caring and supportive staff and management. Nothing is too much trouble from any member of staff.

The staff are all very caring and helpful. My mum is very happy with the care she receives and the family are grateful to all the staff who care for our mum.

The staff are very friendly and welcoming to both residents and relatives. The management made Mom's transfer from another home very easy and she settled in quickly due to the excellent care staff. Mom's room is warm, clean and homely with a large en-suite facility. The staff keep us informed of Moms well being and call for medical assistance quickly when required. I can sleep soundly knowing Mom is happy in her new home and well cared for.

My father was transferred to Newbridge House following hospital admission for a fall. His mobility was very poor and he was eating very little and he wasn't the Dad we knew. The team at Newbridge have given us back our Dad. The whole team from the carers to the cleaners to the catering staff, are exceptionally caring and attentive to the residents. The staff are always helpful and have a smile on their faces making the atmosphere more like a home and not a 'care home'. The team are welcoming to family and friends and the team remember all the visitor's names. If I had to choose a home for my Dad I would choose here.

I would recommend Newbridge House without a doubt! 5 star!

I am now reassured and thankful that my brother is safe, well cared for and all his needs are met by the manager and her team and I would have no hesitation in recommending Newbridge House.

My father has been with Newbridge House since mid-October 2022. On doing much research in finding my dad a placement I can only say as his son including my mother that their kindness care quality and attentiveness to my dad have been excellent. They provide a professional care service and give us as a family peace of mind in that my dad is being thoroughly looked after. I would recommend anybody in our situation to seriously contact Newbridge. The staff are great from management all the way through the establishment.