





Newbridge House in Tettenhall Road, Wolverhampton, is a care home specialising in caring for adults with dementia, EMI and residential needs.
All care provided is person-centred to ensure each individual's holistic needs are met. The aim is to enable each resident to lead a life that maximises their personal potentials while ensuring this is achieved in a safe positive and homely environment.
Their core values are choice, independence, inclusion and dignity.
Care Provided by Newbridge House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fee's are based on the room size and facilities.
The price(s) shown are provided by the care home. Contact Newbridge House for full pricing details and T&Cs.
Contact Newbridge House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Birkdale Homes UK LTD
- Private Owned
Person in charge
- Nicola Whittingham (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (14)
Newbridge House Reviews (78)
Newbridge House has a Review Score of 9.9 (9.945) out of 10, based on 23 reviews in the last 2 years.
Over all time Newbridge House has 78 reviews.
My aunt was in Newbridge House after being in another residential home for nearly 12 months. Unfortunately, my aunt (in my opinion) wasn't receiving the care that she deserved in the original care home. She was regularly having falls, and we were constantly being called to say she was in the hospital following yet another fall. We visited Newbridge to have a look around, and we were immediately impressed by the surroundings and staff. We told the staff about her falls, and they straight away provided a chair with sensors to alert them if she tried to get out of the chair - not a single fall in all the time she was there. The staff constantly kept us up to date with her health concerns. Unfortunately, my aunt has now passed away, but the care that the staff gave her in her final weeks was second to none. She was never alone right up to her final moments. I can rest easy in the knowledge that when I took the decision to move her to Newbridge, it was, without doubt, the best move.
She has since passed away from old age but I wouldn't hesitate to recommend the home to anyone needing somewhere safe for their relative.
After seeing at least six other homes who were all good, we could tell the level of care here is second to none.
All the staff show a warm and caring attitude along with the professionalism needed to do this exacting job.
Mom's room is tastefully decorated, and she has everything she needs.
The home is also spotlessly clean and well looked after.
We are warmly welcomed on every visit and we can even make our own cup of tea if we want one.
We are looking forward to warmer weather so we can make use of the well-kept garden and summerhouse.
The food is also excellent and Mom is eating a lot better since she moved in.
Mom is also joining in the activities arranged by the staff.
If you are thinking of moving your relative anywhere you will not find a better place than Newbridge House.
On arrival to admit the new patient to his home very warm welcome. Staff were very polite and hospitable, and explained the daily itinerary thoroughly. My friend's father was made comfortable and satisfied with his new surroundings which were spotlessly clean and bright with plenty of light. I could tell he would be very happy here.
From day one my sister has had kind and respectful treatment, and nothing has been any trouble to carry out anything requested of the staff.
Whilst I am not responsible for the finance of the care of my sister, in comparison with the other homes which were considered in the locality by my niece, I think she chose well and I would have no hesitation
in recommending Newbridge House to anyone who is in a similar situation.
My wife and I had both of our moms in Newbridge House. We had moved my mom initially from another care home based on recommendations from friends of ours. Newbridge is an exceptional care home run by a first-class, well-qualified progressive young manager who participates in local improvement initiatives, supported by a lady who is also excellent. The rooms are very well furnished and decorated, the food provided is excellent, and the overall staff were faultless and always caring and helpful to residents and their families. Hoping when needed that a place will be available.
With a heavy heart, my Mother unable to live in her own home anymore had to go somewhere with good care; sympathetic and kind staff. After looking at many homes I went to Newbridge House and from the moment I stepped inside it became obvious to me this was the place for my mother. The owner spent time to explain how she came to set up the home and ran the home and a testament to her leadership is that not only are the residents exceptionally well cared for but they are happy and many of the staff have been working at Newbridge since it opened its doors which says it all. All the staff are cognisant that I am an only child and live overseas as do the rest of the family and go out of their way to keep me informed;nothing is too much trouble ;for that I am most grateful. As always with these things, it took time for my mother to settle but there is no doubt that the understanding; kindness; care she is given daily has made that transition easier not only for my mother but for the family thank you.
I find all the staff to be very kind and helpful at all times.
As soon as you step through the front door at Newbridge House, you are met with a lovely, friendly atmosphere. The whole team are exceptionally kind, caring, patient and compassionate. My mother-in-law is very well looked after - physically, mentally and emotionally. Out of all the care homes I have visited over the years, if I needed one myself, Newbridge House is the one I would choose.
My mum has been in Newbridge House Care Home for nearly eighteen months now and the care and the staff have been wonderful. We had to choose a home at very short notice and were immediately impressed with how friendly they were on this short-notice visit and that has continued throughout Mum's stay there. The manager and the team are always happy to answer any questions we might have and also have been really helpful and supportive as we try and navigate all the other people and agencies involved. I would have no doubt in recommending the home to others.
When I found out my sister was going to this home I went to see her. On my arrival, I was very warmly welcomed. Everyone was very friendly, from the management to staff and even the cleaners who are doing great to keep this home clean. In the summer we went to a festival they had prepared and had a wonderful time. When I visit my sister it is usually about 10.30am and I come away when she has her lunch, the smell of the food is wonderful.
Mom has been a resident at Newbridge for twelve months and in that time I have had no concerns for her welfare and safekeeping at all and would strongly recommend it to any prospective resident.
Mum is now starting to settle into this caring and supportive environment. Staff have got to know Mum and her ways ensuring her needs are fully met.
I have found Newbridge House to have a lovely, homely feel and it has friendly caring and supportive staff and management. Nothing is too much trouble from any member of staff.
The staff are all very caring and helpful. My mum is very happy with the care she receives and the family are grateful to all the staff who care for our mum.
The staff are very friendly and welcoming to both residents and relatives. The management made Mom's transfer from another home very easy and she settled in quickly due to the excellent care staff. Mom's room is warm, clean and homely with a large en-suite facility. The staff keep us informed of Moms well being and call for medical assistance quickly when required. I can sleep soundly knowing Mom is happy in her new home and well cared for.
My father was transferred to Newbridge House following hospital admission for a fall. His mobility was very poor and he was eating very little and he wasn't the Dad we knew. The team at Newbridge have given us back our Dad. The whole team from the carers to the cleaners to the catering staff, are exceptionally caring and attentive to the residents. The staff are always helpful and have a smile on their faces making the atmosphere more like a home and not a 'care home'. The team are welcoming to family and friends and the team remember all the visitor's names. If I had to choose a home for my Dad I would choose here.
I feel as a daughter grateful that my Dad is safe, happy and cared for with his needs being met. We are kept up to date & informed of Dad's well-being; also any concerns are dealt with and communicated efficiently.
I would recommend Newbridge House without a doubt! 5 star!
The home is warm, bright, clean and welcoming and residents are looked after very well.
The family are kept informed of the well-being of their relative and any concerns that arise are immediately dealt with and there is no delay in calling for medical help if it is needed.
I am now reassured and thankful that my brother is safe, well cared for and all his needs are met by the manager and her team and I would have no hesitation in recommending Newbridge House.
My father has been with Newbridge House since mid-October 2022. On doing much research in finding my dad a placement I can only say as his son including my mother that their kindness care quality and attentiveness to my dad have been excellent. They provide a professional care service and give us as a family peace of mind in that my dad is being thoroughly looked after. I would recommend anybody in our situation to seriously contact Newbridge. The staff are great from management all the way through the establishment.
I have found all the staff are kind, they go that extra mile in caring for the elderly people in the home. I found all the staff easy to talk to and are extremely friendly to visitors. Nothing is too much trouble, they carry out their duties 100% and are a credit to the welfare of Newbridge House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Newbridge House.
There are no upcoming events for Newbridge House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Newbridge House.
Accreditations
There are no accreditations posted yet for Newbridge House.
Meet the Team (2)

Nicola has over 27 years of experience in the care & nursing sector. As an ex-learning disabilities nurse, she has commissioned and managed several different care facilities including being responsible for numerous nursing homes as an area manager. Nicola specialised in elderly/Dementia care some 16 years ago and gained a Dementia care mapping award. Nicola also holds the registered manager award.

Deputy Manager
Fran Bodo is Newbridge House’s Deputy manager, who has worked at the home since it opened. Fran has over 12 years experience of in supporting elderly people with dementia and mental health issues. Fran holds level 5 NVQ in care and works closely with Multi-Disciplinary Team to manage the Health and well-being of our residents. Fran is also Newbridge's Diversity Champion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newbridge House to verify any information. View our terms and conditions. Newbridge House has an Enhanced Service -more info.