Cromwell House (Camino Healthcare)

128 Wood Lane, West Bromwich B70 9PX

Cromwell House (Camino Healthcare), West Bromwich, West Midlands
Cromwell House (Camino Healthcare), West Bromwich, West Midlands
Cromwell House (Camino Healthcare), West Bromwich, West Midlands

Cromwell House is a purpose built care home from Camino Healthcare, offering a safe and supportive environment in some of the best facilities available. It provides a specialist 24 hour nursing service and care to both men and women with severe, enduring mental illness or mild learning disabilities aged between 18 and 65.

The building is split into both a five bed and a nine bed unit, both of which provide ensuite bathrooms, relaxation areas and cooking facilities as well as designated dining areas. It is superbly situated near to colleges, community centres and leisure facilities in addition to Birmingham, West Bromwich and Dudley town centres.

Group: Camino Healthcare Ltd

Person in charge: Cliford Nyasango (Home Manager)

Local Authority / Social Services: Sandwell Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 14 Service Users

Registered Care Categories*: Detention Under Mental Health Act • Mental Health Condition • Substance Misuse

Specialist Care Categories: Alcohol Dependence (past or present) • Anorexia/Bulimia/Self Harming • Autism/ASD • Bipolar/Manic Depression • Challenging Behaviour • Drug Dependence (past or present) • Schizophrenia

Admission Information: Ages from 18 to 65.

Single Rooms: 14

Rooms with ensuite WC: 14

Facilities & Services: Respite Care • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Cromwell House (Camino Healthcare): click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Cromwell House (Camino Healthcare) has a Review Score of 9.3 (9.317)

The Review Score of 9.3 (maximum of 10) for Cromwell House (Camino Healthcare) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Cromwell House (Camino Healthcare) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.317 for Cromwell House (Camino Healthcare) is calculated as follows: ( (48 Excellents x 5) + (62 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 120 Ratings = 4.317

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Cromwell House (Camino Healthcare) is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 2.8 positive Reviews (14 registered maximum number of service users ÷ 5). 5 Reviews ÷ 2.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cromwell House (Camino Healthcare)?

  • Extremely LIKELY
    3
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cromwell House (Camino Healthcare)

  • Resident / Service User
    8
  • Mother of Resident/Service User
    1
  • Sister of Resident/Service User
    1

My brother has physical as well as mental challenges and when his physical challenge caused him to have a 2 week stay in hospital, the staff in this home rose to the challenge in a remarkable way. They recognised that he was afraid and confused being in a strange environment and feeling extremely unwell and so allowed members of staff that he was familiar with to stay with him day and night for the duration of his admission.

The home is a clean, friendly and pleasant environment, always welcoming and relatives are encouraged to be involved as much as possible in the care of their loved ones. Any concerns shared are immediately addressed and opportunity is given to speak to the nurse in charge at any time about the care. Well done everyone and God bless you all.

How likely would you be to recommend Cromwell House (Camino Healthcare)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The best home I've ever lived in.

How likely would you be to recommend Cromwell House (Camino Healthcare)? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

My nurse works very hard and helps me with my rehabilitation and also puts her authority across. She's excellent.

How likely would you be to recommend Cromwell House (Camino Healthcare)? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff are professional and helpful, also the place is kept very clean. There are always activities with Occupational Therapist and overall the home is very pleasant.

How likely would you be to recommend Cromwell House (Camino Healthcare)? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

The nursing home is good and the staff are fine.

How likely would you be to recommend Cromwell House (Camino Healthcare)? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

An up and coming home that is resourceful in staff quality and care. I am very comfortable with the environment and it shows lots of potential.

How likely would you be to recommend Cromwell House (Camino Healthcare)? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Cromwell House is a good, if not beautiful place to recover or manage mental health. Recently I was readmitted to hospital due to mental ill health. Throughout this period the manager and all the staff were extra extra helpful in aiding my return and recovery.

How likely would you be to recommend Cromwell House (Camino Healthcare)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's okay the staff are friendly I think its okay to stay before you get your own place, as staff support you daily with tasks.

How likely would you be to recommend Cromwell House (Camino Healthcare)? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

I have always found the staff to be very helpful and very friendly and very kind each time we visit and my daughter has improved quite a lot.

How likely would you be to recommend Cromwell House (Camino Healthcare)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I like the fact you are allowed out on supported day trips. The staff made me feel welcome and have good activities, and the food is good.

How likely would you be to recommend Cromwell House (Camino Healthcare)? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

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Care Home Idol 2016

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