Canterbury House

The meals are generally good but the only real complaint is that residents have to sit too long before being served.

I wouldn't hesitate to recommend their top class service.

I could go on and on but the reality is it falls on deaf ears and they run a profitable operation which doesn't have the residents best interests at heart.

Canterbury House is a Lovely place with high standards of care, and very friendly staff who really care about the residents. There's activities and entertainment they can enjoy on a regular basis. They can also enjoy a bit of pampering- having their nails done, and a hairdresser comes in once a week. Every effort is made to ensure the residents feel happy safe and secure- just a great place all round!

My mum has been a resident for 10months now.

The home is a lovely environment, all her needs and ours are met.

The home is bright,safe and the staff are helpful, kind and cheerful.

It's certainly value for money, and with the environment and staff is a key consideration when choosing at home for your parent.

Not somewhere to send a loved one.

I would definitely recommend this home.

From the initial visit to view the home, my husband moving in when he was discharged from hospital, and every other aspect the staff have all been amazing. Everyone has been so helpful and caring, the Home Manager, admin staff, team leaders, carers, the lovely laundry lady and the maintenance guy. Thank you all so much for taking such good care of John. Canterbury House is a wonderful care home and highly recommended.

Would highly recommend! Thank you for looking after my mum so well.

My contact with Canterbury House was as the daughter of a resident. However I have also had a long career in health and social care, having run several care homes, commissioned residential and nursing home care, and chaired a major NHS Trust.

On choosing a home I was immediately impressed by the physical environment of Canterbury House, but even more so by the caring and welcoming approach of every member of staff I came into contact with.

Mum was extremely well cared for in a sensitive and dignified manner. In her short final illness this was so important and of great comfort to us as a family.

I would not hesitate to recommend Canterbury House.

My mum was reluctant to be in a care home, but we were convinced it was the best option for her and she soon settled in. Although she was very strong willed she was always treated with kindness and affection. Thank you very much for looking after her.

I have come into Canterbury House for respite while my family have gone on holiday. Have beenwell looked after by all of the staff, lovely food & friendship. Would not hesitate to come back again.

We were so pleased to see how well the respite stay went for my mum, the staff were amazing and made my mum feel so welcome. My mum responded well to all the support given, such as the help with improving my mum's mobility. All staff were just so friendly and positive.

My mother stayed at Canterbusy House for about a month, receiving respite care because she was convalescing from being in hospital. The carers ensured that Mum was safe and comfortable and they treated her with warmth and dignity. Mum is very grateful for all those who looked after her, saying how hard and lovely they all were.

Both of my parents are residing at Canterbusy House and have been for over 3 years now. Since the current management have been employed the standards have greatly increased. Both of my parents are safe, secure and well looked after. The current staff employed go above and beyond expectations. The management and team leaders always respond to my enquiries and keep me informed constantly.

Staff are exceptional - friendly, nothing is too much trouble and always happy to help anytime, night or day. Mum is very well cared for and looked after and has settled in well, and is very comfortable. The home's 'social calendar' is excellent with lots of varied activities, which mum is enjoying, and it's lovely to see her socialise. I cannot praise Canterbury Home enough at such a difficult time.

Canterbury House have cared for my Mother-in-law for 3 years, and in all this time she has been treated with respect and dignity by all of the staff. She turns 100 years young in July, and on a recent visit, we were approached by management who informed us they have booked her favourite singer for her special day. They also arranged a meeting the the chef manager to discuss catering needs for her special day. This goes way beyond our expectations, and we couldn't thank Canterbury House for going above and beyond to make her day so special. We know she is loved and cared for, and couldn't wish for a better care home. All the staff are amazing!

The staff are wonderful and helpful. I enjoy all the different activities. I really enjoy the grounds at Canterbury House and sitting in the sunshine! I feel safe and well looked after. My bedroom is very comfortable and I like the wet room. I've not slept so well in years. Thank you to all the staff and residents for making me feel welcome.

Excellent care and service provided to my father (resident) when he stopped breathing and was admitted to hospital. All staff are so friendly and willing to assist my father.

I think some of the internal fabric needs a little updating, my aunts room could do with a lick of paint, needed since she moved in! Bathroom very compact for the cost! Somehow the staff manage, not easy! Communal rooms are great.