
Thank you very much for looking after her.J R(Daughter of Resident/Service User)

Would not hesitate to come back again.E R(Respite Resident/Service User)

My mum responded well to all the support given, such as the help with improving my mum's mobilityM A(Son of Resident/Service User)

Thank you very much for looking after her.J R(Daughter of Resident/Service User)

Would not hesitate to come back again.E R(Respite Resident/Service User)

My mum responded well to all the support given, such as the help with improving my mum's mobilityM A(Son of Resident/Service User)

Canterbury House in Hadleigh is a purpose-built care home, providing quality care within a comfortable and relaxing environment. It continues to welcome new residents for residential and residential dementia care, both for respite or trial stays and on a permanent basis.
The home is equipped with facilities for customers to enjoy including an impressive conservatory space and cinema room.
Anchor’s Canterbury House provides residential care which is personally tailored to meet...
Care Provided by Canterbury House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Canterbury House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Canterbury House for full pricing details and T&Cs.
Contact Canterbury House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Carolina Carvalho (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (53)
Visiting
- Visitors are welcome.
Parking
- The home have onsite parking, including disabled spaces.
Canterbury House Reviews (60)
Canterbury House has a Review Score of 9.7 (9.740) out of 10, based on 18 reviews in the last 2 years.
Over all time Canterbury House has 60 reviews.
I would definitely recommend this home.
Thank you for taking the time to review Canterbury House and we are pleased that you rate our overall experience as excellent. It was our pleasure to support you with respite care and it's wonderful to know you would recommend Canterbury House. Thank you for your kind comments regarding our team...
From the initial visit to view the home, my husband moving in when he was discharged from hospital, and every other aspect the staff have all been amazing. Everyone has been so helpful and caring, the Home Manager, admin staff, team leaders, carers, the lovely laundry lady and the maintenance guy. Thank you all so much for taking such good care of John. Canterbury House is a wonderful care home and highly recommended.
It's so clean and maintained beautifully which mum herself regular comments on.
We came here on a recommendation even though the home is a little further away than we wanted, it's worth the journey!
Would highly recommend! Thank you for looking after my mum so well.
My contact with Canterbury House was as the daughter of a resident. However I have also had a long career in health and social care, having run several care homes, commissioned residential and nursing home care, and chaired a major NHS Trust.
On choosing a home I was immediately impressed by the physical environment of Canterbury House, but even more so by the caring and welcoming approach of every member of staff I came into contact with.
Mum was extremely well cared for in a sensitive and dignified manner. In her short final illness this was so important and of great comfort to us as a family.
I would not hesitate to recommend Canterbury House.
My mum was reluctant to be in a care home, but we were convinced it was the best option for her and she soon settled in. Although she was very strong willed she was always treated with kindness and affection. Thank you very much for looking after her.
I have come into Canterbury House for respite while my family have gone on holiday. Have beenwell looked after by all of the staff, lovely food & friendship. Would not hesitate to come back again.
We were so pleased to see how well the respite stay went for my mum, the staff were amazing and made my mum feel so welcome. My mum responded well to all the support given, such as the help with improving my mum's mobility. All staff were just so friendly and positive.
My mother stayed at Canterbusy House for about a month, receiving respite care because she was convalescing from being in hospital. The carers ensured that Mum was safe and comfortable and they treated her with warmth and dignity. Mum is very grateful for all those who looked after her, saying how hard and lovely they all were.
Both of my parents are residing at Canterbusy House and have been for over 3 years now. Since the current management have been employed the standards have greatly increased. Both of my parents are safe, secure and well looked after. The current staff employed go above and beyond expectations. The management and team leaders always respond to my enquiries and keep me informed constantly.
Staff are exceptional - friendly, nothing is too much trouble and always happy to help anytime, night or day. Mum is very well cared for and looked after and has settled in well, and is very comfortable. The home's 'social calendar' is excellent with lots of varied activities, which mum is enjoying, and it's lovely to see her socialise. I cannot praise Canterbury Home enough at such a difficult time.
Canterbury House have cared for my Mother-in-law for 3 years, and in all this time she has been treated with respect and dignity by all of the staff. She turns 100 years young in July, and on a recent visit, we were approached by management who informed us they have booked her favourite singer for her special day. They also arranged a meeting the the chef manager to discuss catering needs for her special day. This goes way beyond our expectations, and we couldn't thank Canterbury House for going above and beyond to make her day so special. We know she is loved and cared for, and couldn't wish for a better care home. All the staff are amazing!
The staff are wonderful and helpful. I enjoy all the different activities. I really enjoy the grounds at Canterbury House and sitting in the sunshine! I feel safe and well looked after. My bedroom is very comfortable and I like the wet room. I've not slept so well in years. Thank you to all the staff and residents for making me feel welcome.
Excellent care and service provided to my father (resident) when he stopped breathing and was admitted to hospital. All staff are so friendly and willing to assist my father.
There is a much better atmosphere and the staff now seem to have stabilised. It has become a far more welcoming place. There were times in the past when we really didn't enjoy visiting.
There is a great activity programme and the residents have been empowered to decide what they want or don't want. The staff are so good dealing with my aunt and all her foibles and I do believe she is a lot happier. We have been very impressed and I can honestly say it is all down to the current management.
I think some of the internal fabric needs a little updating, my aunts room could do with a lick of paint, needed since she moved in! Bathroom very compact for the cost! Somehow the staff manage, not easy! Communal rooms are great.
Thank you for taking to time to review Canterbury House and we are pleased that you rate our overall experience as very good. We apologise that you have not always felt welcome and that our care/support has occasionally not met our normally high standards. The well being of our residents and high...
No one really wants their parent or loved one to go into a care home but if you find yourself in a similar to position to ours and there is no other option, you could not do better than visit Canterbury House and the wonderful team of staff there. The facilities are great, the home is decorated throughout to a very high standard and the food is yum!
I can't thank Canterbury House enough for taking so much of the stress and worry away from what could have been a very worrying time for us all as mum made her transition to her new home. Thank you so much!
My father has been very well looked after, fed, and watered, the staff are excellent with him and look after him. The food is of a very high standard. I wouldn't have him anywhere else.
As a person without friends or relatives alive, after some research, it was a wise choice to select Canterbury House for me. I do not except anything, so I am not disappointed in anything.
My mum lived at the home for 6 years until she passed away. The day and night team have always been welcoming, I felt we had a good relationship and we all worked well together as one team making sure Mum's needs were met. The management are very approachable and always makes time to meet with you if there's anything you wish to discuss.
On the occasions I visited my Mother all the staff were more than helpful and went out of their way to offer exceptional care to my Mother. Management again could not have been more helpful and always kept us as a family informed on any changes to my Mothers's condition. And in her last few days acted with the utmost dignity.
Lovely care home, bright, open, spacious, and well-appointed. The food looked good and plentiful and most of the staff were very helpful and caring. My Mother unfortunately had a medical issue which impacted her respite stay preventing her from getting as much from the stay as possible. Residents all seemed happy and content. My only suggestion would be that we would have liked to have had more feedback on Mum's condition and how she had been and it wasn't always clear who was best to talk to and who was best placed to give feedback.
Thank you for taking the time to review Canterbury House and we are pleased you rate our management as excellent. We appreciate your kind feedback regarding our home and team and I will pass this on. We now have changed our Team Leader uniform, so you can easily identify the best person to talk to...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact Canterbury House directly for further information.
News (8) & Events (0)
- 08 Jul 2026
An Ipswich care home is delighted to have been classed as Good by the Care Quality Commission (CQC), the second highest rating possible. The team at Anchor’s Canterbury House care...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...
- 08 Dec 2025
The Mayor of Hadleigh, Councillor Susan Monks, visited Canterbury House care home recently to cut the red ribbon following its recent makeover. The Anchor care home, situated off Gallows Hill,...
There are no upcoming events for Canterbury House.
Accreditations
There are no accreditations posted yet for Canterbury House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Canterbury House
What types of Care is Canterbury House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Canterbury House have?
There are 61 Single Rooms.
What are the Facilities & Services at Canterbury House?
Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Canterbury House to the centre of Ipswich?
8.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Canterbury House to verify any information. View our terms and conditions. Canterbury House has an Enhanced Service -more info.