we are extremely grateful that we can now rest assured that our mam is being well looked afterKeith E(Son of Resident/Service User)
The care and consideration given to me is first rateLorraine T(Resident / Service User)
an excellent home which I would recommend to othersRosalyn P(Daughter of Resident/Service User)
we are extremely grateful that we can now rest assured that our mam is being well looked afterKeith E(Son of Resident/Service User)
The care and consideration given to me is first rateLorraine T(Resident / Service User)
an excellent home which I would recommend to othersRosalyn P(Daughter of Resident/Service User)
Welcome to Astor Lodge.
Nestled in the rural area of Northumberland on the outskirts of Cramlington, close to the Northumbria Specialist Emergency Care Hospital (NSEC), Astor Lodge Care Home is a purpose built single storey home with garden space offering nursing care.
There is ample car parking at the home for visitors and bus stop is located outside the home where the number 19, 57 and 58 buses visit.
Inside the home, you...
Welcome to Astor Lodge.
Nestled in the rural area of Northumberland on the outskirts of Cramlington, close to the Northumbria Specialist Emergency Care Hospital (NSEC), Astor Lodge Care Home is a purpose built single storey home with garden space offering nursing care.
There is ample car parking at the home for visitors and bus stop is located outside the home where the number 19, 57 and 58 buses visit.
Inside the home, you will find a quiet lounge where hot drinks are available complimentary, a modern lounge with Radio, TV and DVD player and activities lounge and comfortable dining room serving breakfast, lunch and dinner. All bedrooms are provided with furniture and there are communal shower rooms and bath amenities.
Astor Lodge has two dedicated activities coordinators on site and residents enjoy activities which include entertainers in the home, crafts, prize bingo, gardening, home baking, domino’s, knit and knatter club and activities for special events. For residents who do enjoy quiet time to themselves there are board games available as well as 1-1 time in resident bedrooms.
They have a 5-star award in Food Hygiene and believe food is a huge aspect of their care at Astor Lodge. Residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.
The door is always open to visitors and they will be delighted to send you further information in the post including brochure, sample menu and sample activities pack or pop in to visit. Astor Lodge and its staff look forward to seeing you.
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Astor Lodge View for full pricing details and T&Cs.
Contact Astor Lodge View to confirm what's included and get a personalised quote:
Astor Lodge View has a Review Score of 9.1 (9.098) out of 10, based on 23 reviews in the last 2 years.
Over all time Astor Lodge View has 33 reviews.
Visiting since February all cheery kind people & caring to al the people. Clean, cosy rooms & bright & clean. Meals looked very tasty & catered for those who needed softer food Their beds are very safe & secure. Found the staff so very caring. I would recommend this home. I could find no complaint....
Visiting since February all cheery kind people & caring to al the people. Clean, cosy rooms & bright & clean. Meals looked very tasty & catered for those who needed softer food Their beds are very safe & secure. Found the staff so very caring. I would recommend this home. I could find no complaint. 10 out of 10. Thanking all the staff.
We appreciate you taking the time to share your positive comments regarding Astor Lodge and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group
Very well looked after by caring lovely staff. Only slight problem, hot food served on cool plates, suggest a heated cabinet.
Very well looked after by caring lovely staff. Only slight problem, hot food served on cool plates, suggest a heated cabinet.
We would like to thank you for the positive feedback, we will share this with the team and will look at the temperatures of the food served, we appreciate all feedback, thanks.
My mum has only been in the lodge for a couple of months. I feel since moving her care just isn't the same. Some days I go she's covered in food, her bedding is quite often dirty, covered in food and sometimes faeces. I don't feel she's a little neglected with her hygiene. I asked before Christmas...
My mum has only been in the lodge for a couple of months. I feel since moving her care just isn't the same. Some days I go she's covered in food, her bedding is quite often dirty, covered in food and sometimes faeces. I don't feel she's a little neglected with her hygiene. I asked before Christmas if she could have her hair cut and facial hair removed which didn't get done. Overall a bit disappointed.
Thank you for your feedback. I am sorry to hear that you are disappointed with the service provided to your mum. I will be in touch to explore this further and discuss how we can improve moving forward.
My mam went into care in May 2022, as her dementia worsened, and she found it very difficult to come to terms with her situation, however through the relentless efforts of the care team at Astor Lodge she is now settling into this new phase of her life. As a family we are extremely grateful that we...
My mam went into care in May 2022, as her dementia worsened, and she found it very difficult to come to terms with her situation, however through the relentless efforts of the care team at Astor Lodge she is now settling into this new phase of her life. As a family we are extremely grateful that we can now rest assured that our mam is being well looked after in a friendly, safe and caring environment.
Good standard of care and attention.
Good standard of care and attention.
Astor View has made my Mam's last few months very comfortable. They took care of her with dignity and love. My Mam was very happy there. The only downside is the laundry. Clothes never looked ironed and belongings seem to get lost.
Astor View has made my Mam's last few months very comfortable. They took care of her with dignity and love. My Mam was very happy there. The only downside is the laundry. Clothes never looked ironed and belongings seem to get lost.
Thank you for your comments. We’re very glad to hear that you were happy with the care that your mam received during her stay with us and I will pass on your kind words to the staff. With regards to the laundry, I will investigate this and look into making improvements to this service.
Have been at Astor View for several months, both as residential and now nursing. Never expecting I would end up in care, I have had to adapt to a new way of life. The care and consideration given to me is first rate and although many of the residents are bed bound and with dementia etc, I have...
Have been at Astor View for several months, both as residential and now nursing. Never expecting I would end up in care, I have had to adapt to a new way of life. The care and consideration given to me is first rate and although many of the residents are bed bound and with dementia etc, I have tried to mix as best I can. I get plenty of encouragement from management and staff. I would not have made the progress I have on my own.
My mother is taken very good care of at Astor Lodge View care home and she enjoys the food and other residents can often come in to say hello and make friends. Her room is cleaned daily and the staff and management are extremely good and kind to my mam. I can now relax a lot more knowing my mam is...
My mother is taken very good care of at Astor Lodge View care home and she enjoys the food and other residents can often come in to say hello and make friends. Her room is cleaned daily and the staff and management are extremely good and kind to my mam. I can now relax a lot more knowing my mam is being well cared for and looked after by the manager and all the nursing and care staff.
I love the staff and the care provided.
I love the staff and the care provided.
All the staff are wonderful.
All the staff are wonderful.
Most of the staff are pleasant and helpful but I have not seen the manager since admission. Unit manager very unhelpful. Room smells of urine. Asked for the carpet to be cleaned as it stinks but this hasn't been done.
Most of the staff are pleasant and helpful but I have not seen the manager since admission. Unit manager very unhelpful. Room smells of urine. Asked for the carpet to be cleaned as it stinks but this hasn't been done.
I apologise that we’ve not yet had the chance to meet during your visits. I do walkarounds at the home daily but due to unavoidable administrative commitments, I do have to spend a lot of my time in the office. I have an open door policy so please know that you can come and see me at anytime. We...
I apologise that we’ve not yet had the chance to meet during your visits. I do walkarounds at the home daily but due to unavoidable administrative commitments, I do have to spend a lot of my time in the office. I have an open door policy so please know that you can come and see me at anytime. We are in the process of renewing flooring in all rooms, including our communal areas, but this will take several months to complete. In the meantime, we have a deep cleaning schedule in place and also double clean any room prior to an admission.
The...
Overall an excellent home which I would recommend to others.
The staff are amazing and kind and go above and beyond, even coming in on days off. They are just amazing.
The staff are amazing and kind and go above and beyond, even coming in on days off. They are just amazing.
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Hello, my name is Kelly Angus and I am the Home Manager of Astor Court and Astor Lodge.
I began my career in care in 1996 as a Laundry Assistant...
Hello, my name is Kelly Angus and I am the Home Manager of Astor Court and Astor Lodge.
I began my career in care in 1996 as a Laundry Assistant before working my way up to become Deputy Manager and going on to commission a residential care unit. I left to train as a Registered General Nurse (RGN) and after I qualified in 2005 I worked in A&E before returning to care homes in 2008 as a home manager.
The thing that sets Astor Court and Lodge apart is our outstanding members of staff. Everyone here has a true passion for care and will go above and beyond to deliver excellent care to all of our residents, while also offering support to their loved ones.
You are always welcome to drop in for a chat over coffee and to sample life in our home. We provide activities seven days a week, menus to suit all tastes and preferences, plus person- centred residential, nursing and dementia care.
Visitors and families are always welcome at any time and we can offer advice on any aspect of care with no obligation. We look forward to meeting you.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Astor Lodge View to verify any information. View our terms and conditions. Astor Lodge View has an Enhanced Service -what an Enhanced Service includes.