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Astor Lodge View

Lamb Street, Cramlington, Northumberland NE23 6XF
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we are extremely grateful that we can now rest assured that our mam is being well looked afterKeith E(Son of Resident/Service User)
Astor Lodge View, Cramlington
The care and consideration given to me is first rateLorraine T(Resident / Service User)
Astor Lodge View, Cramlington
an excellent home which I would recommend to othersRosalyn P(Daughter of Resident/Service User)
Astor Lodge View, Cramlington

Welcome to Astor Lodge.

Nestled in the rural area of Northumberland on the outskirts of Cramlington, close to the Northumbria Specialist Emergency Care Hospital (NSEC), Astor Lodge Care Home is a purpose built single storey home with garden space offering nursing care.

There is ample car parking at the home for visitors and bus stop is located outside the home where the number 19, 57 and 58 buses visit.

Inside the home, you...  

Care Provided by Astor Lodge View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400N/A
Residential Dementia CareFrom £1,487N/A
Nursing CareFrom £1,657N/A
Nursing Dementia CareFrom £1,754N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Astor Lodge View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Home Manager (Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1999
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (29)

Visiting

  • Astor Lodge operates an open door policy and a member of staff will be available at any time to show visitors around the home and answer any queries.

Parking

  • Large car park to the front of the home.

Astor Lodge View Reviews (31)

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9.0

Astor Lodge View has a Review Score of 9.0 (9.043) out of 10, based on 21 reviews in the last 2 years. Over all time Astor Lodge View has 31 reviews.

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Review from Sharon L (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

My mum has only been in the lodge for a couple of months. I feel since moving her care just isn't the same. Some days I go she's covered in food, her bedding is quite often dirty, covered in food and sometimes faeces. I don't feel she's a little neglected with her hygiene. I asked before Christmas if she could have her hair cut and facial hair removed which didn't get done. Overall a bit disappointed.

Reply from Kim Richardson, Home Manager at Astor Lodge View

Thank you for your feedback. I am sorry to hear that you are disappointed with the service provided to your mum. I will be in touch to explore this further and discuss how we can improve moving forward.

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Review from Keith E (Son of Resident) published on 21 November 2022 Submitted via Website
Overall Experience

My mam went into care in May 2022, as her dementia worsened, and she found it very difficult to come to terms with her situation, however through the relentless efforts of the care team at Astor Lodge she is now settling into this new phase of her life. As a family we are extremely grateful that we can now rest assured that our mam is being well looked after in a friendly, safe and caring environment.

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Review from B B (Son of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience
Staff very friendly and helpful.

Good standard of care and attention.

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Review from Dawn A (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

Astor View has made my Mam's last few months very comfortable. They took care of her with dignity and love. My Mam was very happy there. The only downside is the laundry. Clothes never looked ironed and belongings seem to get lost.

Reply from Kelly Angus, Home Manager at Astor Lodge View

Thank you for your comments. We’re very glad to hear that you were happy with the care that your mam received during her stay with us and I will pass on your kind words to the staff. With regards to the laundry, I will investigate this and look into making improvements to this service.

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Review from Lorraine T (Resident / Service User) published on 19 February 2019 Submitted via Postal Card
Overall Experience

Have been at Astor View for several months, both as residential and now nursing. Never expecting I would end up in care, I have had to adapt to a new way of life. The care and consideration given to me is first rate and although many of the residents are bed bound and with dementia etc, I have tried to mix as best I can. I get plenty of encouragement from management and staff. I would not have made the progress I have on my own.

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Review from Michael B (Son of Resident) published on 3 December 2018 Submitted via Postal Card
Overall Experience

My mother is taken very good care of at Astor Lodge View care home and she enjoys the food and other residents can often come in to say hello and make friends. Her room is cleaned daily and the staff and management are extremely good and kind to my mam. I can now relax a lot more knowing my mam is being well cared for and looked after by the manager and all the nursing and care staff.

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Review from Ellaline S (Resident / Service User) published on 14 June 2018 Submitted via Postal Card
Overall Experience

I love the staff and the care provided.

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Review from Dorothy M (Wife of Resident) published on 27 July 2017 Submitted via Postal Card
Overall Experience

All the staff are wonderful.

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Review from L P (Daughter of Resident) published on 18 July 2017 Submitted via Postal Card
Overall Experience

Most of the staff are pleasant and helpful but I have not seen the manager since admission. Unit manager very unhelpful. Room smells of urine. Asked for the carpet to be cleaned as it stinks but this hasn't been done.

Reply from Tara Groza, Home Manager at Astor Lodge View

I apologise that we’ve not yet had the chance to meet during your visits. I do walkarounds at the home daily but due to unavoidable administrative commitments, I do have to spend a lot of my time in the office. I have an open door policy so please know that you can come and see me at anytime. We...  

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Review from Rosalyn P (Daughter of Resident) published on 17 July 2017 Submitted via Postal Card
Overall Experience
Mum has been resident here for 7 months following a fall which resulted in a long hospital stay.
The staff are lovely and nothing is too much trouble.
The food is excellent and there is plenty to eat.
Someone pops in to see if mum needs anything at least every hour, frequently more often.
The rooms are comfortable and kept very clean.

Overall an excellent home which I would recommend to others.

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Review from Tracy S (Daughter of Resident) published on 30 June 2017 Submitted via Postal Card
Overall Experience

The staff are amazing and kind and go above and beyond, even coming in on days off. They are just amazing.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 February 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

Accreditations

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Meet the Team (1)

Kelly Angus
Kelly AngusJob Title:Home ManagerJoined: 2017

Hello, my name is Kelly Angus and I am the Home Manager of Astor Court and Astor Lodge.

I began my career in care in 1996 as a Laundry Assistant before working my way up to become Deputy Manager and going on to commission a residential care unit. I left to train as a Registered General Nurse (RGN) and after I qualified in 2005 I worked in A&E before returning to care homes in 2008 as a home manager.

The thing that sets Astor Court and Lodge apart is our outstanding members of staff. Everyone here has a true passion for care and will go above and beyond to deliver excellent care to all of our residents, while also offering support to their loved ones.

You are always welcome to drop in for a chat over coffee and to sample life in our home. We provide activities seven days a week, menus to suit all tastes and preferences, plus person- centred residential, nursing and dementia care.

Visitors and families are always welcome at any time and we can offer advice on any aspect of care with no obligation. We look forward to meeting you.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Astor Lodge View to verify any information. View our terms and conditions. Astor Lodge View has an Enhanced Service -more info.