Astor Lodge View

Lamb Street, Cramlington NE23 6XF
Review Us
9.0 26 Reviews
  • Astor Lodge View, Cramlington
Welcome to Astor Lodge.

Nestled in the rural area of Northumberland on the outskirts of Cramlington, close to the Northumbria Specialist Emergency Care Hospital (NSEC), Astor Lodge Care Home is a purpose built single storey home with garden space offering nursing care.

There is ample car parking at the home for visitors and bus stop is located outside the home where the number 19, 57 and 58 buses visit.

Inside the home, you will find a quiet lounge where hot drinks are available complimentary, a modern lounge with Radio, TV and DVD player and activities lounge and comfortable dining room serving breakfast, lunch and dinner. All bedrooms are provided with furniture and there are communal shower rooms and bath amenities.

Astor Lodge has two dedicated activities coordinators on site and residents enjoy activities which include entertainers in the home, crafts, prize bingo, gardening, home baking, domino’s, knit and knatter club and activities for special events. For residents who do enjoy quiet time to themselves there are board games available as well as 1-1 time in resident bedrooms.

They have a 5-star award in Food Hygiene and believe food is a huge aspect of their care at Astor Lodge. Residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.

The door is always open to visitors and they will be delighted to send you further information in the post including brochure, sample menu and sample activities pack or pop in to visit. Astor Lodge and its staff look forward to seeing you.
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Care Provided by Astor Lodge View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Astor Lodge View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Astor Lodge View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kim Richardson (Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1999
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)

Visiting

  • Astor Lodge operates an open door policy and a member of staff will be available at any time to show visitors around the home and answer any queries.

Parking

  • Large car park to the front of the home.

Astor Lodge View Reviews (26)

9.0

Astor Lodge View has a Review Score of 9.0 (8.975) out of 10, based on 16 reviews in the last 2 years.
Over all time Astor Lodge View has 26 reviews.

Overall Experience
  • 16
  • 5
  • 4
  • 0
  • 1
Date Published
  • 26
  • 13
  • 14
  • 16
  • 10
Reviewer Connection to Astor Lodge View
  • 8
  • 5
  • 5
  • 4
  • 2
  • 1
  • 1
Total of 26, showing 21-26
Review from Michael B (Son of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is taken very good care of at Astor Lodge View care home and she enjoys the food and other residents can often come in to say hello and make friends. Her room is cleaned daily and the staff and management are extremely good and kind to my mam. I can now relax a lot more knowing my mam is being
well cared for and looked after by the manager and all the nursing and care staff.
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Review from Ellaline S (Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I love the staff and the care provided.
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Review from Dorothy M (Wife of Resident) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are wonderful.
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Review from L P (Daughter of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Most of the staff are pleasant and helpful but I have not seen the manager since admission. Unit manager very unhelpful. Room smells of urine. Asked for the carpet to be cleaned as it stinks but this hasn't been done.
Reply from Tara Groza, Home Manager at Astor Lodge ViewI apologise that we’ve not yet had the chance to meet during your visits. I do walkarounds at the home daily but due to unavoidable administrative commitments, I do have to spend a lot of my time in the office. I have an open door policy so please know that you can come and see me at anytime. We are in the process of renewing flooring in all rooms, including our communal areas, but this will take several months to complete. In the meantime, we have a deep cleaning schedule in place and also double clean any room prior to an admission.
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Review from Rosalyn P (Daughter of Resident) published on 17 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been resident here for 7 months following a fall which resulted in a long hospital stay.
The staff are lovely and nothing is too much trouble.
The food is excellent and there is plenty to eat.
Someone pops in to see if mum needs anything at least every hour, frequently more often.
The rooms
are comfortable and kept very clean.
Overall an excellent home which I would recommend to others.
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Review from Tracy S (Daughter of Resident) published on 30 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are amazing and kind and go above and beyond, even coming in on days off. They are just amazing.
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Current Review Score: 9.0 (8.975)

Overview of Review Score

The Review Score of 9.0 (8.975) out of 10 for Astor Lodge View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.175 for Astor Lodge View is calculated as follows: ( (98 Excellents x 5) + (39 Goods x 4) + (31 Satisfactorys x 3) + (10 Poors x 2) + (5 Very Poors x 1) ) ÷ 183 Ratings = 4.175
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Astor Lodge View is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Kelly

Kelly Angus

Job Title: Home Manager Joined: 2017

Hello, my name is Kelly Angus and I am the Home Manager of Astor Court and Astor Lodge.


I began my career in care in 1996 as a Laundry Assistant before working my way up to become Deputy Manager and going on to commission a residential care unit. I left to train as a Registered General Nurse (RGN) and after I qualified in 2005 I worked in A&E before returning to care homes in 2008 as a home manager.


The thing that sets Astor Court and Lodge apart is our outstanding members of staff. Everyone here has a true passion for care and will go above and beyond to deliver excellent care to all of our residents, while also offering support to their loved ones.


You are always welcome to drop in for a chat over coffee and to sample life in our home. We provide activities seven days a week, menus to suit all tastes and preferences, plus person- centred residential, nursing and dementia care.


Visitors and families are always welcome at any time and we can offer advice on any aspect of care with no obligation. We look forward to meeting you.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Astor Lodge View to verify any information. View our terms and conditions. Astor Lodge View has an Enhanced Service - more info.