Edgehill Care Home

Buttermere, Liden, Swindon SN3 6LF
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9.9 72 Reviews
  • Edgehill Care Home, Swindon
Edgehill Care Home in Swindon provides affordable residential, respite and palliative care for people aged 65+ with dementia or serious mental health care needs.

The team at Edgehill has a wealth of specialist experience of caring for people with mixed dementia, vascular dementia, frontotemporal dementia, Alzheimer’s disease and dementia with Lewy bodies.

Edgehill is situated in the Liden residential area of Swindon, a stone’s throw from the lakes and green spaces of the Liden Lagoon at the Coate Water Country Park.

Local amenities are on the doorstep, including shops, a library and a community centre.

Edgehill has five comfortable, spacious lounges, a conservatory and a dining room. There’s plenty of space for group activities, or somewhere to find a quieter spot.

Residents and visitors are welcome to use the free Edgehill Wi-Fi. Skype calls work really well – and for families to use when they visit.

There's a lovely enclosed, secure and well-established garden with a large lawn and flowerbeds. On sunny days there’s plenty of room to sit out on patios or the deck.

There’s plenty of parking for visitors.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lisa Edwards (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors welcome anytime

Parking

  • Ample parking for visitors

Edgehill Care Home Reviews (72)

9.9

Edgehill Care Home has a Review Score of 9.9 (9.917) out of 10, based on 11 reviews in the last 2 years.
Over all time Edgehill Care Home has 72 reviews.

Overall Experience
  • 46
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Date Published
  • 72
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  • 11
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Reviewer Connection to Edgehill Care Home
  • 28
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  • 5
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Total of 72, showing 61-72
Review from Rose P (Regular Volunteer) published on 16 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
During my time at Edgehill I was welcomed with gracious greetings and assisted within all duties to aid residents when help was needed. On behalf of the residents, some suggested the call time could be long, but through my own experience I can assure the demanding scenario sometimes called for prioritising
and the manager was always happy to step in if help was needed (e.g. suggestions). The staff show key qualities required for working in such a profession, always brightening mine and the residents day. They demonstrated incredible care, meeting national framework and never let me down on any questions asked (e.g. knowing protocols). I visit the home regularly, maintaining my relationship with clients and ensuring they're healthy, which isn't much concern under Edgehill's care! Entertainment was varied and clients loved to join in, especially with singing. Glad I could be part of such an incredible experience, many thanks to the manager for allowing me to be involved.
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Review from J C (Friend of Resident) published on 29 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found staff very caring and helpful, willing to accommodate any request. They had good kitchen staff, plenty of good food. The residents mainly were happy and talkative, always had a good atmosphere.


Although an older type of care home, not all mod cons. Example shower and bath in residents room.

I would not hesitate to recommend.
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Review from Chris H (Son of Resident) published on 31 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's physical and mental state has improved beyond my expectations since she has been at Edgehill. She is more comfortable and relaxed than she has been for years. The rooms are clean, the food is good and the staff are always friendly and helpful. Given my mother's need for constant and fairly
intensive care, I do not believe she could be in a better home.
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Review from David H (Son of Resident) published on 30 August 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident for almost a year now. Her health and state of mind has improved beyond expectations largely due to the care and consideration provided by the staff. She feels safe and well cared for. The food is excellent. Mum always takes her meals in her room and the service is still
very good.
Mum has enjoyed the entertainment she has attended.
The staff are friendly and offer excellent advice when I have needed it.


Sometimes I feel staff are under pressure at weekends perhaps due to a lack of resource.

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Review from Michael H (Son of Resident) published on 30 August 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
The room is small but clean, the staff are friendly and helpful. The food is very good as is the health care. As a result Mother's health has improved very considerably since she entered Edgehill, and she is relaxed and happy. She is not a gregarious person but enjoys spending time with relatives
in the grounds or the conservatory, which is bright and restful. If we have any problems we discuss these with the management who respond quickly and effectively.
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Review from Margaret H (Daughter of Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff friendly. Rooms small, shabby, dirty carpets in room. Had to take over laundry as 10 pairs of trousers plus other items disappeared. Clothes are still disappearing, even though family is doing the laundry. Response times to call the bell are very long at times. Entertainment is very poor.
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Review from M N (Daughter of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
We had a lovely get together for national care home day. Mum and I liked how all the staff mucked in to make the day special. We had a lovely time in the garden helped by the beautiful day with drinks, basket meals, ice cream, cupcakes and entertainment. There was also a big raffle. Lots of residents
and their relatives and friends enjoyed a great time.
Reply from Denise Stevens, Registered Manager at Edgehill Care Home

Thank you for your positive comments. It was great to see you and so many families come to join us on National Care Home Open Day. It made the day a real success.

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Review from Unetta T (Daughter-in-law of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, fantastic staff.
Reply from Denise Stevens, Registered Manager at Edgehill Care Home

It was lovely to meet you on Friday Unetta. We were very lucky with the weather on National Care Home Open Day which made the day all the more special.
We were really pleased to see so many families come to join us and enjoy time with their relatives.
Thank you for your positive comments about Edgehill and the team.

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Review from B C (Daughter of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been coming to Edgehill Care Home for a few years for respite care and I cannot fault the care she has received. Mum has now stayed in the home and is hopefully going to stay permanently. The fact the staff stay working in the same home says volumes.
Reply from Denise Stevens, Registered Manager at Edgehill Care Home

Thank you for your positive comments. The home does benefit from a staff team who have worked at Edgehill for a number of years as well as the new team members who have joined us.
We are very committed to providing excellent care and support to the people in our care.

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Review from S P (Daughter of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is happy at the home (she would rather be at home of course). Thanks to the kitchen staff who prepare special meals for her due to diabetes etc I feel as her daughter supported by the staff.
Reply from Denise Stevens, Registered Manager at Edgehill Care Home

Thank you for your positive comments Sue. It's nice to know families of the people in our care also feel supported.

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Review from T M (Son-in-law of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care at Edgehill Care Home, carers are very good and on the ball with medication. Open day was a very good idea and they looked after myself and my wife on the day.
Reply from Denise Stevens, Registered Manager at Edgehill Care Home

It was lovely to see so many families come and join us for Care Home Open Day. The residents, families and staff all had a great day.

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Review from S B (Daughter of Resident) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I believe Edge Hill to be a very good care home. We leave from visiting mum knowing she is very much looked after and definitely well fed. Everybody is warmly welcome, we join in the bingo every Wednesday. Mum looks forward to her hair done every week by a hairdresser. Its constant tea and biscuits,
cakes etc. and tea time is amazing! Mum wanted a more cotton sheet and it was done for her, any request and they'll do their best. Most of the carers are lovely and very much enjoy their job. There are a couple too stern and it can take a while for the room buzzer to be answered at times, water not filled but I'd say she's in the best in town by far.
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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Edgehill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Edgehill Care Home is calculated as follows: ( (132 Excellents x 5) ) ÷ 132 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.917 Points relating to the number of positive Reviews for Edgehill Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Shane

Shane Collier

Job Title: Care Assistant Joined: 2020

Shane had left his previous office job to join Edgehill care home's team and he never looks back. This is what he had to say.... "for me, It’s all about our residents and getting to not only support them in living a happy life but also learning from their knowledge and experience. No two days are the same and that’s what I love about working at Edgehill

Lisa

Lisa Edwards

Job Title: Registered Manager Joined: 1999

I have worked in the care sector since leaving school.
I am now proud to be the Manager of Edgehill, which is a happy, friendly home with a dedicated team. There is always something going on, people to speak to and activates to join in.

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Kelly Browner

Job Title: Deputy Care Home Manager Joined: 2007

Kelly has worked at Edgehill for 14 years.
Kelly began her career in care at Edgehill. Kelly has progressed from a support worker, to care manager and is now the Deputy Care Home Manager.
Kelly leads and directs the care team at Edgehill.

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