St Martins Grange in Gillingham, Dorset is a friendly, warm and welcoming residential nursing home, where residents living with Dementia are treated with dignity and respect. Individuals enjoy a safe, caring environment with all the home comforts and 24-hour specialist care from professionally trained staff.
Staff at St Martins Grange pride themselves on providing the best possible care alongside relevant health and social care professionals tailored for individuals and their families.
Residents are accommodated in spacious single rooms which have en-suite wet room facilities along with a telephone point, high bedside lights and a flat screen television.
There are plenty of communal areas, including quiet seating spaces where residents can relax in comfort. The home also has a number of cosy lounges and dining rooms, offering views over the home’s large gardens and the beautiful surrounding countryside.
The home aims to maintain and improve the quality of life of residents by creating a happy, friendly and secure environment, with facilities that are designed to encourage residents to interact with others and make them feel comfortable and 'at home'.
On-site services at St Martins Grange include laundry and hairdressing and there is a wide variety of optional organised entertainment for residents, including beauty and music sessions, minibus trips to local places of interest, coffee mornings and arts and crafts mornings.
Group: Care South
Person in charge: Alison Wetherall (Interim Home Manager)
Local Authority / Social Services: Dorset County Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 75 Service Users
Registered Care Categories*: Dementia • Old Age • Sensory Impairment • Younger Adults
Admission Information: Ages 65+.
Single Rooms: 75
Shared Rooms: 0
Rooms with ensuite WC: 75
Facilities & Services: Respite Care • Own Furniture if required • Smoking not permitted • Near Public Transport • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on St Martins Grange: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.6 (maximum of 10) for St Martins Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for St Martins Grange in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.933 for St Martins Grange is calculated as follows: ( (56 Excellents x 5) + (4 Goods x 4) ) ÷ 60 Ratings = 4.933
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.7 Points relating to the number of positive Reviews for St Martins Grange is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 3 Reviews ÷ 15 Target = 0.200
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
St Martins Grange has a Review Score of 8.6 (8.633) from 5 Reviews
Review submitted from a Postal Card by Michael L (Husband of Resident) on Tuesday 4 July 2017. Relates to June 2017.
My wife has been in three care homes. This one is a gem.
I visit every week and take part in activities which are excellent. I have made lots of friends which helps cope with my wife's Dementia. It is a beautiful home for my wife. She has been at St Martines Grange for 3 years.
How likely would you be to recommend St Martins Grange? Extremely Likely
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Review submitted from a Postal Card by Gordon P (Husband of Resident) on Friday 30 June 2017. Relates to June 2017.
Very good home, my wife is happy to that helps me.
My wife is doing everything, she gets out and it's superb.
How likely would you be to recommend St Martins Grange? Extremely Likely
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Review submitted from a Website Submission by Peter D (Son of Resident) on Monday 12 June 2017. Relates to June 2017.
The standard of love and care shown by the staff is quite exceptional. Nothing is too much trouble. Visitors are made to feel welcome and are offered coffee on arrival. The atmosphere is very relaxed and happy. I would not hesitate to recommend St Martins Grange to anyone.
How likely would you be to recommend St Martins Grange? Extremely Likely
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Review submitted from a Website Submission by Liz B (Daughter of Resident) on Friday 25 November 2016. Relates to November 2016.
The staff at St Martins Grange simply go that extra mile for their residents. This home is purpose built and immaculate, the food is delicious and plentiful and mum always looks her best, including lovely hair and painted nails if she wants them. Her room is exceptionally comfortable, well decorated, clean and homely. We feel mum is safe without being 'enclosed' - big windows and open outlook all around - and the family is welcome to visit at any time. We have experienced the worst examples of care this year in our quest to find the best for mum's Alzheimer's needs - now we feel we are experiencing the BEST of care. From initial (despairing) phone call which immediately put us at ease, to the first visit where the manager took more than an hour showing us around, to the way everything from essential admin to personal care and individual needs has been handled, we cannot recommend highly enough. It's never easy when your loved one enters care but St Martin's has made the transition easier.
How likely would you be to recommend St Martins Grange? Extremely Likely
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Review submitted from a Postal Card by Fran B (Daughter-in-law of Resident) on Tuesday 22 March 2016. Relates to March 2016.
Totally brilliant care home, the whole family are delighted that my father in law is being taken care of so brilliantly and even he said himself it's an excellent choice, I'm very happy here. His room is lovely and overlooks our house across the fields. The staff are exceptional, very professional and make visiting a real pleasure. A special mention goes to all the staff and the maintenance man, all go above and beyond the call of duty with a really positive can do attitude, nothing is ever too much trouble and everything is beautifully taken care of. A special thank you to all the staff. A* highly recommended (from one big happy family).
How likely would you be to recommend St Martins Grange? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at St Martins Grange