Cedars Care Home, Southend-on-Sea, Essex
Cedars Care Home, Southend-on-Sea, Essex
Cedars Care Home, Southend-on-Sea, Essex

Cedars is a residential care home which provides long-term and respite care for the elderly, frail and those with dementia associated conditions.

Cedars has all the facilities and comforts you expect from a modern building whilst retaining a warm homely feel. All the bedrooms are en-suite, bright, airy and comfortable, many of which overlook the landscaped gardens with its feature gazebo.

Cedars actively encourage residents to personalise their rooms with pictures, ornaments and small items of furniture as the team know how important it is to feel at home. All rooms are equipped with a nurse call system so you can be safe in the knowledge that a member of staff is only a press of a button away day and night. For added comfort, all rooms have profiling beds together with TV and telephone points.

Key to the care Cedars Care Home offers is a person-centred approach, which not only helps build warm and meaningful relationships with residents but it also allows staff to offer the activities, support and companionship residents will appreciate most, in ways that respect their dignity, personality and privacy.

Group: Canford Healthcare

Person in charge: Victor Zingoni (Manager)

Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 75+.

Single Rooms: 48

Rooms with ensuite WC: 48

Facilities & Services: Day Care • Respite Care • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Cedars Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Cedars Care Home has a Review Score of 9.3 (9.321)

The Review Score of 9.3 (maximum of 10) for Cedars Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Cedars Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.8 for Cedars Care Home is calculated as follows: ( (133 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 165 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.521 Points relating to the number of positive Reviews for Cedars Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9.6 Target = 0.521

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cedars Care Home?

  • Extremely LIKELY
    13
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cedars Care Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • more

My mother was in for two weeks respite care and I was very impressed with all the staff receptionist, carers, managers all very friendly and caring. I had complete faith that my mother would be cared for.

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother-in-law came into the care of Cedars Care Home Southend for 4 weeks convalescence. Our experience was very positive, caring staff, organised and efficient. We would recommend this facility. It was clean and the garden was a lovely asset as well.

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My aunt has been made very welcome from the start. The managers have been very accommodating. The staff are extremely helpful and pleasant and caring. Any special requests are met where possible. The laundry service is exceptional. Her overall experience lies somewhere between very good and excellent and she appears to be very settled there.

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

For a short time, my cousin was in the home. I could not fault the care and attention she received.

How likely would you be to recommend Cedars Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

From the first assessment of my brother-in-law, both management and staff were very professional in their overall acceptance of him. He was very happy in the home joined in the activities and really enjoyed quiz days. When we took him out for appointments he always wanted to return in time for meals as he really enjoyed the food. We never believed his time at the care home would be short as he passed away on New Year's Eve, aged only 64.

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is beyond excellent. The cleanliness, rooms, security, atmosphere and all the staff make this a happy place to be.
Mum and Dad moved in in February 2015, we were impressed by the fact that there was no smell of urine(!) and the security of entry to the building and floors is very reassuring to know that your loved ones are safe.
Mum passed away last year, leaving Dad with his dementia in the care of all at the home AND what a job they did!
Dad enjoyed a happy, fulfilled time, everyone helped to make his world a better place for him.
He slowly deteriorated, leaving his mobility and awareness less and less each time but his care never changed, always 100%.
Dad passed away in October this year, his passing was made such a beautiful thing (does that sound wrong)? The staff made it so special for us as we are sure Dad was totally at peace at the end.
We can not thank everyone enough for all they did and for caring enough to make his last hours so, yes, so beautiful.
THANK YOU ONE AND ALL

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband came into The Cedars whilst I went on holiday, he came into the Cedars for the same reason earlier this year. I found the new manager helpful, caring and efficient. The staff on my husband's floor were also very kind, caring and efficient. His room was kept clean as was his toilet. Visitors who came to visit my husband whilst he was a resident were also happy with how he was cared for and the general atmosphere of The Cedars. I am grateful to everyone at The Cedars for looking after my husband.

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father spent last week in Cedars Care Home. He was very apprehensive about going in. Upon entering Cedars the warm welcome, friendly professional staff and cleanliness of the home were instantly noticeable.
His time spent at Cedars Care Home was a truly enjoyable experience. The staff were all exceptional, always helpful, always happy and nothing was ever too much trouble.
We would VERY HIGHLY recommend Cedars Care Home. Thank you to all of the amazing staff who all made his time there so enjoyable.

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was in this home for roughly three years. The care she received was excellent. The staff always took the time to show her affection, talk to her, reassure her, and laugh with her. The home itself is spotless, the environment warm and friendly. I cannot express how good this home is. Thank you Cedars for your care, mum loved you all, as I do.

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care my husband is receiving cannot be faulted. The staff are excellent in all aspects of their work. The whole atmosphere of Cedars is a friendly one, staff and residents alike. I have no doubt whatsoever to highly recommend this care home.

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cedars is more like a 4 star hotel than a care home, the food , rooms and communal spaces are first rate.
But, more importantly, the staff are amazing. They work long and hard hours, often in difficult and sad situations. But they are always cheerful, caring and helpful. They have time for everyone - residents and visitors.
The activities and special events are excellent and well organised. Trips out in the minibus are enjoyed by all.
Attention to medical care and special needs is excellent, as is communication between the care staff and residents, their relatives and external medical persons.

(The only negative point is the car park, which is often full, and there is no on-street parking nearby as it is for business and resident permit holders only.)

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I spent 2 weeks in Southend hospital following a bowel operation and went to Cedars for 2 weeks after, for tender loving care. I received 2 weeks of TLC at Cedars, the manager gave me a lovely room with an en suite overlooking the garden. Staff were excellent as was the food. I sat in the garden quite a lot as the weather was good and it was very pretty.

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My husband and I looked at many recommended care homes in the area and this care home Cedars care home, was the only one that did not smell of urine. The staff are all welcoming and pleasant at all times and my father-in-law has been extremely well looked after and very happy to be there on the two occasions he has stayed there. We will not hesitate to use this care home for our father again as this is exactly what he received, the very best of care in our opinion.

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum is 91 with mobility problems and dementia. She goes into Cedars Care Home 8 weeks every year. Mum is always content and happy when I pick her up. She is looked after in a very caring, safe and professional way. When I leave her for her respite I have no worries or concerns about how she will be looked after. I leave feeling happy knowing she will be cared for sympathetically.

How likely would you be to recommend Cedars Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

March 2014

SBC Inspection report

Recipient: Cedars Care Home

Date: Friday 14 Mar 2014

more details

February 2014

October 2013

Dementia Carer 2013

Recipient: Cedars Care Home

Date: Friday 18 Oct 2013

more details

September 2013

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cedars Care Home