Cedars Care Home

14 Sweyne Avenue, Southend-on-Sea SS2 6FQ
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9.8 69 Reviews
  • Cedars Care Home, Southend-on-Sea
Cedars Care Home provides first-class care in picturesque Southend-on-Sea.

This modern, purpose-built home offers exceptional long-term and respite care for the elderly, and those living with dementia-related conditions. Cedars prides itself on ensuring the best possible quality of life for residents, providing professional care delivered with empathy, compassion and a focus on dignity.

Cedars has been recognised for the quality of its palliative and end of life care, regularly receiving accolades from the Palliative Care Awards and the Great British Care Awards.

It has recently been re-accredited as part of the Gold Standards Framework, also receiving the GSF Quality Hallmark Award (October 2024).

There is accommodation for 48 residents over three floors in bright, spacious, comfortable and well-furnished rooms, each with a pleasant aspect and ensuite or wet room facilities. The home has a lovely light and airy feel, with homely communal areas, lounges and dining rooms on each floor, and a wheelchair-accessible garden.   The communal areas are designed to provide relaxed spaces to socialise or participate in daily activities. There is also a hairdressing salon.

The home also encourages residents to personalise their rooms with favourite pictures and photographs, ornaments and small items of furniture.

There is lift access to all floors, and all areas are wheelchair accessible. Free Wi-Fi is available throughout the home and all rooms are equipped with TV, a nurse call system and an adjustable automatic bed.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550

Fees are dependent on the level of care required. Please contact the home directly for more information.

These prices are only a guideline, please contact Cedars Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Victor Zingoni (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.

Parking

  • Free on-site parking is available.

Cedars Care Home Reviews (69)

9.8

Cedars Care Home has a Review Score of 9.8 (9.821) out of 10, based on 16 reviews in the last 2 years.
Over all time Cedars Care Home has 69 reviews.

Overall Experience
  • 58
  • 10
  • 0
  • 1
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Date Published
  • 69
  • 2
  • 7
  • 16
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Reviewer Connection to Cedars Care Home
  • 30
  • 13
  • 5
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 69, showing 61-69
Review from Anthony F (Relative of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first assessment of my brother-in-law, both management and staff were very professional in their overall acceptance of him. He was very happy in the home joined in the activities and really enjoyed quiz days. When we took him out for appointments he always wanted to return in time for meals
as he really enjoyed the food. We never believed his time at the care home would be short as he passed away on New Year's Eve, aged only 64.
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Review from Craig and Jill (Son of Resident) published on 5 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is beyond excellent. The cleanliness, rooms, security, atmosphere and all the staff make this a happy place to be.
Mum and Dad moved in in February 2015, we were impressed by the fact that there was no smell of urine(!) and the security of entry to the building and floors is very reassuring
to know that your loved ones are safe.
Mum passed away last year, leaving Dad with his dementia in the care of all at the home AND what a job they did!
Dad enjoyed a happy, fulfilled time, everyone helped to make his world a better place for him.
He slowly deteriorated, leaving his mobility and awareness less and less each time but his care never changed, always 100%.
Dad passed away in October this year, his passing was made such a beautiful thing (does that sound wrong)? The staff made it so special for us as we are sure Dad was totally at peace at the end.
We can not thank everyone enough for all they did and for caring enough to make his last hours so, yes, so beautiful.
THANK YOU ONE AND ALL
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Review from Diane B (Wife of Resident) published on 15 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband came into The Cedars whilst I went on holiday, he came into the Cedars for the same reason earlier this year. I found the new manager helpful, caring and efficient. The staff on my husband's floor were also very kind, caring and efficient. His room was kept clean as was his toilet. Visitors
who came to visit my husband whilst he was a resident were also happy with how he was cared for and the general atmosphere of The Cedars. I am grateful to everyone at The Cedars for looking after my husband.
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Review from Linzi S (Daughter of Resident) published on 10 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent last week in Cedars Care Home. He was very apprehensive about going in. Upon entering Cedars the warm welcome, friendly professional staff and cleanliness of the home were instantly noticeable.
His time spent at Cedars Care Home was a truly enjoyable experience. The staff were all
exceptional, always helpful, always happy and nothing was ever too much trouble.
We would VERY HIGHLY recommend Cedars Care Home. Thank you to all of the amazing staff who all made his time there so enjoyable.
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Review from Tracey B (Daughter of Resident) published on 30 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in this home for roughly three years. The care she received was excellent. The staff always took the time to show her affection, talk to her, reassure her, and laugh with her. The home itself is spotless, the environment warm and friendly. I cannot express how good this home is. Thank you
Cedars for your care, mum loved you all, as I do.
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Review from Terry K (Son of Resident) published on 6 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cedars is more like a 4 star hotel than a care home, the food , rooms and communal spaces are first rate.
But, more importantly, the staff are amazing. They work long and hard hours, often in difficult and sad situations. But they are always cheerful, caring and helpful. They have time for everyone
- residents and visitors.
The activities and special events are excellent and well organised. Trips out in the minibus are enjoyed by all.
Attention to medical care and special needs is excellent, as is communication between the care staff and residents, their relatives and external medical persons.


(The only negative point is the car park, which is often full, and there is no on-street parking nearby as it is for business and resident permit holders only.)

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Review from B K (Wife of Resident) published on 6 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my husband is receiving cannot be faulted. The staff are excellent in all aspects of their work. The whole atmosphere of Cedars is a friendly one, staff and residents alike. I have no doubt whatsoever to highly recommend this care home.
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Review from Kathleen Mary H (Resident) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent 2 weeks in Southend hospital following a bowel operation and went to Cedars for 2 weeks after, for tender loving care. I received 2 weeks of TLC at Cedars, the manager gave me a lovely room with an en suite overlooking the garden. Staff were excellent as was the food. I sat in the garden quite
a lot as the weather was good and it was very pretty.
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Review from Barbara T (Daughter-in-law of Resident) published on 9 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I looked at many recommended care homes in the area and this care home Cedars care home, was the only one that did not smell of urine. The staff are all welcoming and pleasant at all times and my father-in-law has been extremely well looked after and very happy to be there on the two
occasions he has stayed there. We will not hesitate to use this care home for our father again as this is exactly what he received, the very best of care in our opinion.
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Current Review Score: 9.8 (9.821)

Overview of Review Score

The Review Score of 9.8 (9.821) out of 10 for Cedars Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.821 for Cedars Care Home is calculated as follows: ( (159 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 190 Ratings = 4.821
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cedars Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 16 hours ago

Residential

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Awards / Recognitions (7)

Meet the Team (1)

Victor

Victor Zingoni

Job Title: Registered Manager Joined: 2013

Victor Zingoni is the Registered Manager of Cedars Care Home. Victor says, “We see ourselves as our residents’ extended family. They place their lives in our hands, trusting us to deliver the best possible care. For this, to work it’s vital that we have open, honest and compassionate dialogue with both residents and their families."

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