Hatfield House

Crooks Broom Avenue, Hatfield, Doncaster DN7 6JQ
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10 78 Reviews
  • Hatfield House, Doncaster
Anchor’s Hatfield House in Hatfield near Doncaster is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home continues to welcome new residents.

Finished to a high standard and built with the care of its residents in mind, the home offers a wide range of facilities combined with the latest technology. Each room is single and has an en-suite wet room.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. Anchor provides dementia care and provides on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

The group reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

Colleagues at Hatfield House will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Hatfield House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Tanya Burnett (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Hatfield House directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • Visitors are welcome at Hatfield House.

Parking

  • Onsite parking is available, including disabled spaces.

Hatfield House Reviews (78)

10

Hatfield House has a Review Score of 10 (9.954) out of 10, based on 29 reviews in the last 2 years.
Over all time Hatfield House has 78 reviews.

Overall Experience
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Date Published
  • 78
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  • 29
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Reviewer Connection to Hatfield House
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Total of 78, showing 21-40
Review from J D (Daughter of Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
July has been a tricky month for us as Mum broke her arm in June. I have not worried once about Mum though. All the staff have been amazing. Extra measures have been put in place without us having to ask. I can see clearly that the staff continually care about her. Hopefully Mum will be back to herself
soon so she can join in the activities. She loves painting and baking so she will be pulling up a chair as soon as she can thank you very much.
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Review from H W (Daughter of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very pleased with the care my father has received. The staff have been attentive and supported him at all times. They have developed a good rapport with my father and helped him settle in. He loves the food and eats well. His room is kept spotless at all times.
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Review from Garry D (Son of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Hatfield House for nearly two years now and up to recently when her care needs increased she was living on the more residential floor. Mother has now moved onto a different floor where there are more care staff on hand to cope with the increase in needs of the residents.
The home is a very pleasant environment which we have found to be clean, secure and provide well for Mum's needs. All the staff are very pleasant and professional and always prepared to help with the simplest of requests. There are always things occurring with themed activities and decorations the most recent being VE Day when staff were dressed as land army girls or in 1940s style clothing. A pleasant place to be and we as a family have no regrets in our choice.
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Review from Julie B (Daughter of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Hatfield House for a couple of years now, and the standard of care and service is excellent. Recently my mum was taken to hospital seriously ill, luckily she recovered and was able to return to the home. When she was discharged from the hospital, they forgot to send her
medication one of the staff off-duty went to collect it for her. The staff have been exceptional on her return and are contributing to her recovery. A big thank you to everyone!
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Review from Lisa L (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel confident that my mum is taken care of whilst she is a resident here. Everyone is always friendly and are always happy to discuss my mum's daily wellbeing.
They often have family and friends events that are always appreciated and supported. Thank you for the attention and care for detail and
putting the residents' needs first.
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Review from S P (Daughter of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we would just like to thank you all for everything you have done for mum for the last few years. It is not just been the care but the love and friendship you have shown taking the time to get to know her, the little things like how she liked her tea or what treats make her happy. Thank
you also for the support you have given me, especially this week in mum's final hours. Someone said it had been a privilege to care for her and we feel privileged that she had such special people looking after her.
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Review from D G (Husband of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hatfield House provided a very high standard of care to my late wife for four years. I was very pleased with all the staff and was impressed with how the care home was managed and the love and care they showed to my wife. I cannot thank them enough and would recommend them to anyone who would consider
placing their loved one in their care.
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Review from S H (Daughter of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came into Hatfield House for assisted living. He now needs full-time care. I live elsewhere and only see Dad every four weeks. I go home with no worries about his care and because of the distance, the staff call me regularly to put my mind at rest. On my visit to the home, the staff are always
caring and considerate and nothing is too much trouble. The food is first class and his room is always very clean and tidy. Thank you to all.
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Review from J P (Niece of Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I visit my uncle I know that I will be met by friendly and caring staff, nothing is ever too much trouble. After years of visiting family in care homes, this one is by far the best. I always leave with peace of mind.
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Review from M C (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Hatfield House four months ago and settled in very quickly. She is very happy and adores the staff, telling me that they all spoil her rotten! They are extremely thoughtful, considerate, patient and attentive to her. The home is kept immaculately clean, all the time and Mum really enjoys
the delicious food, there is always a choice at meal times, so she can for something she really likes. It is such a huge relief for me to know that she is so happy and well cared for by such kind and wonderful staff.
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Review from Lynne C (Friend of Resident) published on 8 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is well-run with lovely caring staff. The food and snacks are always available to enjoy. It always appears calm in communal areas, all service users look nicely dressed with nice hair, men shaved and footwear always visible on their feet. The home is lovely and clean, bright in all communal
areas with large windows to enjoy the views.
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Review from T B (Son-in-law of Resident) published on 27 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent, the meals have plenty of variety. the rooms are always clean and tidy. The activities are excellent.
I cannot fault this care home in any way. A pleasant atmosphere with caring staff.
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Review from Rosemary T (Daughter of Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has only recently moved into the home. I was very impressed with how welcoming it was. The staff were very attentive, and obviously, the home is run very efficiently. Everyone I came across, carers and residents alike, seemed happy and contented. Obviously, this is very early to be making an assessment,
but I can say I was very satisfied and reassured by what I saw and experienced.
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Review from S Y (Nephew of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
More than pleased with care and attention given to my uncle.
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Review from J Y (Niece of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than pleased with the care and attention given to my uncle who has settled in very well. We were worried he would not accept care home life but with he dedication of this staff of this home we can she how he has changed to being comfortable with his situation. He never complains about the
food or facilities. We feel relief that he has fitted in. If we have any concerns the staff deal with it promptly and he looks so well. We can see the care he receives. The home and rooms are always clean and fresh looking. Well done.
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Review from L G (Niece of Resident) published on 19 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff, lovely home. Residents well cared for.
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Review from Chris W (Son of Resident) published on 19 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and tidy and smells fresh. All the staff are warm and welcoming. All staff take real pride in caring for the residents and can't do enough for them or visitors. One of the best care homes I have seen, keep up the high standards.
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Review from Sidney W (Wife of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all staff helpful and understanding. Maybe more activities for residents who are able but due to Covid, I understand this is likely a problem.
I have witnessed the staff being busy and concerned regarding residents.
Lots of admiration and gratitude to all staff at Hatfield House.
Reply from Tanya Burnett, Manager at Hatfield House

Thank you for taking the time to review Hatfield House and we are pleased that you rate our care/support as excellent. We've increased our activities and offer daily, weekly and monthly activities which are arranged with our resident’s input. We encourage our residents to take part but we respect their wishes if they do not wish to do so.

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Review from Robert D (Son of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the best home I have been to, it's clean. modern rooms with showers and toilet. Rooms opening out into the gardens, all the staff are helpful and nothing is too much trouble. Mum is happy with food and her care. Thanks to all.
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Review from Mick W (Husband of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hatfield House is not the cheapest it is not the dearest but it is the best place you can go to. It is very, very good. My wife has been there for three years. I haven't had any complaints of anything it's very clean, smells very nice. All the staff are very good. I give it 10 out of 10.
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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Hatfield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for Hatfield House is calculated as follows: ( (339 Excellents x 5) + (2 Goods x 4) + (3 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 346 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hatfield House is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 15 Sep 2025

We currently have two vacancies for care. Please contact Hatfield House directly for more details.

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Awards / Recognitions (10)

Meet the Team (0)

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