Hatfield House

Crooks Broom Avenue, Hatfield, Doncaster DN7 6JQ
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10 78 Reviews
  • Hatfield House, Doncaster
Anchor’s Hatfield House in Hatfield near Doncaster is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home continues to welcome new residents.

Finished to a high standard and built with the care of its residents in mind, the home offers a wide range of facilities combined with the latest technology. Each room is single and has an en-suite wet room.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. Anchor provides dementia care and provides on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

The group reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

Colleagues at Hatfield House will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Hatfield House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Tanya Burnett (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Hatfield House directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • Visitors are welcome at Hatfield House.

Parking

  • Onsite parking is available, including disabled spaces.

Hatfield House Reviews (78)

10

Hatfield House has a Review Score of 10 (9.954) out of 10, based on 29 reviews in the last 2 years.
Over all time Hatfield House has 78 reviews.

Overall Experience
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Date Published
  • 78
  • 10
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  • 29
  • 49
Reviewer Connection to Hatfield House
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  • 1
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Total of 78, showing 41-60
Review from Joanne A (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is so looked after. The girls are amazing and work their bums off. They all deserve a pay rise!
Brilliant home, It's the first one Mum felt safe in.
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Review from Jackie P (Niece of Resident) published on 6 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are always friendly and welcoming and ready to help with any requests. The home has a nice atmosphere. My aunt enjoys the chats with her carers. Overall a very well run home.
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Review from N L (Son of Resident) published on 25 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a fantastic place to be looked after, always clean, warm and all staff are very helpful.
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Review from Michael C (Grandson of Resident) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and management are knowledgeable and friendly. Always welcoming and happy mood. Residents are well cared for and made to feel valued.
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Review from J C (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found staff to be very helpful and have given my father excellent care at all times. The home is always clean and welcoming. My father has always been happy.
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Review from M G (Daughter of Resident) published on 21 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident in Hatfield House for the past two years. She is always treated with the utmost care and respect. She is always looking smart and well presented. She eats well and is settled here. I would recommend Hatfield House to anyone looking for care in the area.
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Review from A H (Son-in-law of Resident) published on 21 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are pleasant and helpful. Always clean and tidy.
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Review from A M (Daughter of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found that since the current manager has been at Hatfield House the standards of care and communications have greatly improved. They always provide a caring environment with the staff continually providing regular updates on one's relatives even during the current pandemic.
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Review from S O (Daughter of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mam has dementia. She still recognises us but she is very happy in Hatfield House. The staff are marvellous. My Mam (and the family) love them all for the care my Mam gets. I would definitely recommend the care to others thinking about either living there or having a loved one move in. The food looks
lovely so overall it is a 10/10 for me.
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Review from N W (Husband of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't think I could find anywhere better. All the staff I would give 10/10.
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Review from C M (Sister of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the home are all nice and approachable, they are always nice and cheerful. They can't do enough for the residents. Finally, the manager they have knows what she is doing and everything is going well.
Well done girls and boys.
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Review from J L (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always praised Hatfield House for their care for my mum. However, when the COVID19 virus hit us all, the carers there came into their own. Times might have become tough and that just made me realise that the caring staff in there are tough too, there's the saying 'when the going gets tough, the tough
gets going' and that's so true in there. Their kindness, compassion and understanding know no boundaries. They truly understand my mum's dementia needs, treating her still as a person who has character, an individual and making her feel unique and interacting with her on a human level. I feel humble by their level of human kindness.
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Review from M W (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and food ok.
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Review from Christine U (Daughter of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly atmosphere, helpful staff and very clean.
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Review from David E (Son of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't praise the home and staff enough. Anyone that asks, I recommend Hatfield House.
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Review from J J (Daughter of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always kind and caring. Mum has improved so much since being here, and I know she is well cared for. The home is decorated lovely and has a homely feel. We could not ask for better care.
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Review from Anita F (Daughter of Resident) published on 23 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the point of contact to Mum's care, I have had unlimited help and reassurance in finding a suitable home for my mum. All her needs are attended to just how Mum would like it. The staff and carers are extremely friendly and understanding, all amenities are to a very high standard. The transition
from Mum's home to care has been exceptional and reassuring for our family.
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Review from K S (Daughter of Resident) published on 23 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are adjusting on a daily basis to embrace the ever-changing rules and regulations connected with Covid and visiting.
Always putting residents safety first which has served them well in preventing the infection in the home.
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Review from A M (Daughter of Resident) published on 20 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, Mum appears to receive very good care. Can I ask why do the staff always appear to be completing care plans and not interacting with the residents? Why are there appearingly limited activities at Hatfield House? Surely if residents have dementia wouldn't it be better for them to be doing
something, even if just for a short time rather than just sitting in a chair or in front of the TV?
Reply from Tanya Burnett, Manager at Hatfield House

Thank you for taking the time to review Hatfield House and we are pleased that you rate our overall standard as very good. We have a daily, weekly and monthly activity programme, which has been created with our residents’ input. However, we respect our resident’s preferences if they don’t wish to participate. The completion and updating of care plans is a regulatory requirement however our staff ensure they are interacting with our residents as much as possible.

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Review from Mark L (Son of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident, suffering from dementia and Alzheimers. The care and support she has received over these hard times is second to none. The staff are amazing, caring and kind. In times like these, is good to know my mother is in safe hands receiving the best care possible.
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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Hatfield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for Hatfield House is calculated as follows: ( (339 Excellents x 5) + (2 Goods x 4) + (3 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 346 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hatfield House is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 15 Sep 2025

We currently have two vacancies for care. Please contact Hatfield House directly for more details.

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Awards / Recognitions (10)

Meet the Team (0)

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