Hatfield House

Crooks Broom Avenue, Hatfield, Doncaster DN7 6JQ
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10 78 Reviews
  • Hatfield House, Doncaster
Anchor’s Hatfield House in Hatfield near Doncaster is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home continues to welcome new residents.

Finished to a high standard and built with the care of its residents in mind, the home offers a wide range of facilities combined with the latest technology. Each room is single and has an en-suite wet room.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. Anchor provides dementia care and provides on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

The group reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

Colleagues at Hatfield House will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Hatfield House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Tanya Burnett (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Hatfield House directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • Visitors are welcome at Hatfield House.

Parking

  • Onsite parking is available, including disabled spaces.

Hatfield House Reviews (78)

10

Hatfield House has a Review Score of 10 (9.954) out of 10, based on 29 reviews in the last 2 years.
Over all time Hatfield House has 78 reviews.

Overall Experience
  • 68
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Date Published
  • 78
  • 10
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  • 29
  • 49
Reviewer Connection to Hatfield House
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  • 12
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  • 2
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  • 1
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Total of 78, showing 61-78
Review from J S (Daughter of Resident) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Hatfield House since Sept 20 however due to Covid I have been unable to visit as only 1 family member can visit. She seems happy and looked after on the video calls and we are very happy to be able to do this to keep in touch with her. Overall I am happy with her care and look forward
to being able to see her face to face.
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Review from J W (Husband of Resident) published on 17 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since first lockdown, I have had limited visits to see my wife. Garden visits then behind a screen. When before I visited every day so can't make a proper review. Before lockdown, everything was fine, no complaints but I do facetime my wife, she looks healthy and fine. Management and staff are doing
a great job in these uncertain times.
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Review from Anthony L (Son of Resident) published on 11 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother and father have both been residents of this care home, and I and my family have been very happy and satisfied with the care they have received.
Sadly now, they have both passed away, but I would like to say that the care home has given myself and my sister peace of mind that they had been
cared for in the best environment.
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Review from J B (Daughter of Resident) published on 2 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have all had a terrible year. The worst part for me has been not visiting my mother since March. What has kept me going is knowing that the staff of Hatfield House, the Hatfield House family, have looked after her as if she were theirs. I miss seeing her but know that she is being well cared for
and loved. Thank you.
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Review from Margaret A (Niece of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am highly satisfied with the level of care which is provided for my Auntie in the care home. Her needs are generally met to a high standard, the staff being very caring. The staff do treat residents individually and with respect. There have been improvements in communication more recently which have
been implemented well. I would and have recommended Hatfield House to friend/relatives for their loved ones.
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Review from L A (Daughter of Resident) published on 8 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the carers at Hatfield House enough, especially in this current Covid Pandemic. They are all very special people who go over and above what is needed. They are professional and caring in all that they do. The home is always welcoming and clean with the staff always pleasant no matter
what they face.
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Review from M C (Daughter of Resident) published on 3 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful, kind and considerate. They take care of my mother with care, dignity and respect.
Communication is very good.
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Review from H F (Daughter of Resident) published on 1 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your carers are always helpful and cheery with residents. Nothing is too much trouble for them. The place is always immaculately clean, which must be a struggle with older people who leave things out so they can't find them again.
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Review from A P (Son of Resident) published on 24 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found the staff to be very attentive. All know who Mum was and where she is at any time. We have been kept well informed of any incidents, however trivial.
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Review from J L (Daughter of Resident) published on 28 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home provides good care and pleasant staff. The meals are good and presented well. The carers are easy to approach if any problems arise.
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Review from I L (Daughter of Resident) published on 24 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Hartfield House for five years and has received excellent care. The environment is very clean and the staff keep you informed with health and well-being issues. The carers go above and above to what is required and treat the resident with respect and dignity.
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Review from H C (Friend of Resident) published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, kind and supportive to residents.
Extremely clean - Excellent.
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Review from P C (Friend of Resident) published on 12 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hatfield House is the best residential home that I have ever been in. I was a nurse for over 25-years and have worked in several homes.
It has a 'hotel' feel about it. Fantastic staff, great food and wonderful outings. My friend is a resident and is very happy there. I would not hesitate to recommend
it.
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Review from P D (Son of Resident) published on 9 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our father is happy in the care home we feel comfortable with the care he receives.
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Review from Roger (Son of Resident) published on 21 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my Mother was in Hatfield House for only a short time, I cannot praise too highly the treatment she received, and especially the loving care and attention during her final days. At all times she was treated with love dignity and respect. Many thanks to all the staff from the family.
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Review from Eric L (Husband of Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was transferred to Hatfield House last December, after a short stay in hospital. Her treatment in Hatfield House has been exemplary.
All the caring staff have treated her with courtesy, kindness and efficiency at all times. I am lost in admiration at the cheerfulness with which they tackle
the many challenges which arise in dealing with people who are experiencing a wide range of difficulties. It is a great comfort to me to know that my wife is in such good hands.
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Review from A D (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout my mum's residency at Hatfield House, I wish to say a huge 'Thank you' to certain staff in particular. The resident hairdresser is irreplaceable. She constantly shows patience, respect and superb good humour, knowing all the residents so well as she has been working here the whole time my
mum has been a resident (5 yrs). Also, a special mention please to several other carers who took special care of mum during the three paramedic phone call outs in Dec 2017. Thank you all.
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Review from S (Daughter of Resident) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has now been a resident in Hayfield House for two years and having had previous experience with other residential homes, my sister and I have been very satisfied with the care she receives there on the whole. We are always greeted by staff in a very friendly manner and we feel we are able
to discuss and issues we have with them. My mother , her room and the home in general is kept clean and is a pleasant atmosphere occasionally lack of staff has been a concern as the lack of activities.
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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Hatfield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for Hatfield House is calculated as follows: ( (339 Excellents x 5) + (2 Goods x 4) + (3 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 346 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hatfield House is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 15 Sep 2025

We currently have two vacancies for care. Please contact Hatfield House directly for more details.

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Awards / Recognitions (10)

Meet the Team (0)

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