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Harden Hall

235 Coalpool Lane, Walsall, West Midlands WS3 1RF
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nothing is to much trouble they are all angels and deserve the recognition for what they doB T(Sister of Resident/Service User)
Harden Hall, Walsall
The home is homely. The staff are friendly and caring. The food is delicious.Gaynor M(Wife of Resident/Service User)
Harden Hall, Walsall
It is a lovely home, and when leaving, I am assured he is happy and well looked after.Joy T(Sister-in-law of Resident/Service User)
Harden Hall, Walsall

Harden Hall is a contemporary residential and dementia care home located in the heart of the Walsall community. Each of the 54 single bedrooms has an en-suite wet room to support privacy and dignity. Harden Hall continues to welcome new residents for shorter stays and for longer term care for older people who require 24 hour support.

The home is operated by Anchor and provides residential care, which is personally...  

Care Provided by Harden Hall

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,177From £1,227
Residential Dementia CareFrom £1,177From £1,227

Fees can vary depending on care needs and other factors. Colleagues at Harden Hall will be happy to discuss our weekly fees with you and what our fees include.

Contact Harden Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Jane McDonald(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (54)
  • Single Rooms with ensuite Wet Room (54)

Visiting

  • Visitors are welcome at Harden Hall.

Parking

  • Onsite parking is available, including disabled spaces.

Harden Hall Reviews (82)

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9.9

Harden Hall has a Review Score of 9.9 (9.939) out of 10, based on 31 reviews in the last 2 years. Over all time Harden Hall has 82 reviews.

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Showing 82 reviews matching selected criteria
Review from Martin B (Nephew of Resident) published on 10 April 2025 Submitted via Website
Overall Experience

Harden Hall is a really nice care home. When my Aunt needed full-time care I visited a lot of different providers, and Harden Hall stood out as the obvious choice. I'm always updated on any issues, and she is looked after with great care.

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Review from L S (Daughter of Resident) published on 10 April 2025 Submitted via Website
Overall Experience

I cant praise this care home enough. My dad is still settling in and has had a few difficulties but the carers show him respect and compassion. They adapt to his needs and find ways to assist with his adjustment that we haven't thought of. In addition they are happy to talk us and help us understand dementia too. Its been a steep learning curve but they have helped us immensely. We have great peace if mind that he is safe and well looked after. Thank you

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Review from S N (Son of Resident) published on 10 April 2025 Submitted via Website
Overall Experience
I have no hesitation in applauding all the team at Harden Hall Care Home.
The facilities are excellent, and the staff are warm & engaging.

I feel that my mum is safe in their care and in turn she is happy to reside there.

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Review from Jayne S (Daughter of Resident) published on 10 April 2025 Submitted via Website
Overall Experience
My father has been in Harden Hall for over two years and has continually received excellent care during this time . He suffers from dementia and therefore needs 24 hour care.
He is always treated with dignity by all the staff at all levels . They all know his name and interact with him really well.
The care home always notifies me if he needs anything or if he is ill. He loves the food and his room is cleaned and maintained.
He really enjoys having a coffee and a cake at the cafe. They also take him to see dementia friendly films at the cinema which he loves.

I know my dad is cared for really well and that is a real blessing not having to worry about him so much .Before choosing Harden Hall I looked at quite a few homes and feel this is the best for him.

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Review from Richard A (Son of Resident) published on 17 January 2025 Submitted via Website
Overall Experience

Harden Hall is a fantastic care home the staff look after Mom with skill, care, compassion, respect and more. Every time I visit Mom is content and well looked after, plus the staff are always helpful and open with how she is, the extra activities are always great. The meals are fantastic and the home itself is very well kept. Mom is very happy to be there and I am happy that she is there, fully recommended.

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Review from P R (Granddaughter of Resident) published on 25 September 2024 Submitted via Website
Overall Experience

Amazing! All the staff make sure they look out for my nan no matter what time of day it is! Every visit we get a full report of how she's been during the week. They make sure she has everything she needs and that she gets decent meals. Very happy with how Nan is being cared for!

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Review from F L (Daughter of Resident) published on 17 September 2024 Submitted via Website
Overall Experience
My mom went to Harden Hall for respite, I cannot thank the staff for all the help Mom has received from them, so professional in their approach towards the residents and families.

Mom loves it, I myself feel at ease knowing she is in safe hands and that goes a long way. God bless you all.

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Review from P W (Son-in-law of Resident) published on 28 August 2024 Submitted via Website
Overall Experience

My mother-in-law has been in Harden Hall for almost 2 years and has been very happy there. The whole team are wonderful, always helpful and caring both with residents and visitors. For me personally, it is a huge relief that my wife has found somewhere for her Mum where she is happy and content and well looked after, as the home she was in prior to this was nowhere near as good. My wife used to be very stressed out but since moving mum to Harden Hall she has been so much better. The home is always clean and welcoming, and they all know us and always have a chat. My wife gets updates on her Mum on a regular basis. I do sometimes feel sorry for the staff as they seem rushed off their feet, but they always have a smile on their face. I don't think people really appreciate how hard it is to work in a care home, but I am so grateful that they do and they deserve all the praise they get.

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Review from Sue W (Daughter of Resident) published on 27 August 2024 Submitted via Website
Overall Experience

Harden Hall excels as a care home. The staff are wonderful, nothing is too much trouble and the care and kindness they show to my mum is second to none. Everyone from the management down to the cleaners are so kind and friendly. The home is always spotless, clean and welcoming. I know my Mum is very happy here.

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Review from K H (Daughter of Resident) published on 22 August 2024 Submitted via Website
Overall Experience
My mom has been in Harden Hall for over two years. The staff are all absolutely fantastic from the manager, receptionist, care staff, cleaners, laundry ladies, handyman and kitchen staff. Without exception, they are all kind and caring.
The lounge area and bedrooms are lovely. The gardens have flowers, benches, gazebos and seating areas and are very pleasant.
The food is good and my mom recently had a birthday party in the bar area which was wonderful. The kitchen staff provided a great buffet.
There is a hairdresser and a chiropodist and dentist also visit. Nurses come in at least once a week and will check over the resident if there are any worries.

The only problem we have had is my mom's hearing aid and dentures going missing. It is difficult for the staff to find them as my mom tends to take them out and some residents are able to walk about and pick them up, which is common in care homes. We are working with the staff to try and find ways to solve the problem.

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Review from Paul J (Son of Resident) published on 31 July 2024 Submitted via Website
Overall Experience

I have found the home to be great with residents, always let you know if there have been any problems. Care workers always sit down and discuss what activites they could do, dependant on the weather of course. The home is always welcoming and friendly.

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Review from R H (Grandson of Resident) published on 16 July 2024 Submitted via Website
Overall Experience

Basic care needs are not always met. Very friendly staff. Not as many activities as other care homes for residents. Visiting hours are limited and reception frequently has no one there to get in or out when visiting. The coffee shop is only open once a week on a Thursday 10-13.00 if a volunteer is in. Shame as it would be nice to visit and have a coffee on other days.

Reply from Jane McDonald, Home Manager at Harden Hall

Thank you for taking the time to review Harden Hall. Thank you for your kind words regarding our staff. I will be sure to pass this on to my team. Care is one of our top priorities, the care of our residents, staff and loved ones. So, I'm very sorry to hear that you think the basic care needs are...  

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Review from Mark L (Son of Resident) published on 12 July 2024 Submitted via Website
Overall Experience

My mother has limited mental capacity, minimal mobility, and can be challenging to care for. She has been a resident in Harden Hall for almost 18 months, and during that time the care she receives has been exceptional. The staff are always cheerful and friendly, and fully understand my mother's needs. She's definitely in the right place to get the care she needs!

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Review from Elaine E (Daughter of Resident) published on 9 July 2024 Submitted via Website
Overall Experience
We have been very pleased with the care my Mother receives at Harden Hall. The staff are very caring and always pleasant. Everyone works very hard to keep all the residents looked after to a high standard.
The home is well-run and is always clean and tidy. All of the staff take pride in their work and are very friendly and welcoming to visiting family and friends.
All queries are dealt with efficiently and medical help is on hand if needed.
The home is spacious and there are areas to sit with your relatives away from the main communal lounge/dining areas.

Would definitely recommend.

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Review from Jane R (Daughter-in-law of Resident) published on 5 July 2024 Submitted via Website
Overall Experience
I cannot fault this care home, all staff are very polite and understanding of my mother-in-law's needs.
It feels like home from home as soon as you walk in.
Everybody is always smiling.

The food always smells and looks delicious.

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Review from S B (Friend of Resident) published on 14 February 2024 Submitted via Website
Overall Experience

I really enjoy visiting Harden Hall, over the years that I have been visiting I have always felt comfortable and welcome, residents always have plenty of activities going on and support for all needed, I love it there.

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Review from Katie F (Friend of Resident) published on 14 February 2024 Submitted via Website
Overall Experience

Absolutely amazing care home where the staff go above and beyond, the manager is lovely, very caring approachable and professional. You always feel very welcomed and nothing is ever too much. I enjoy visiting and always feel part of the team and activities when I come and I am always offered a lovely cup of tea.

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Review from D S (Friend of Resident) published on 15 December 2023 Submitted via Postal Card
Overall Experience
Very friendly carers, make a good cup of tea and coffee.
I visit someone I have known for many years.
He tells me the food is very good and he seems well cared for and is helped by all.
As I have no idea of costs etc. I can only put satisfactory.

Reception is always welcoming and helpful, and security very good, but handled kindly!

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Review from Wendy T (Daughter of Resident) published on 15 December 2023 Submitted via Postal Card
Overall Experience

My mom lived in Harden Hall from May 30th 2019 until December 2nd 2023. Unfortunately, she passed away, but at 91 years old, she had a good life. Those last years were made much better quality of life, nothing was too much, staff went above and beyond that the support we got as a family was second to none. I would recommend the home to anyone. My mom was not the easiest dementia resident to care for and was difficult at times but the staff got to know my mom well and knew how to settle he and make her happy.

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Review from Damian G (Friend of Resident) published on 2 October 2023 Submitted via Website
Overall Experience

From the moment you walk through the door reception, office staff, care staff are wonderful. It feels like a home. The staff are amazing, there are smiles on their faces, and the welcome is warm and genuine. Nothing is too much trouble. It's a pleasure to always go there.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 18 Dec 2024

    Residents from a Walsall care home have emerged victorious in a regional Christmas cake making competition! The residents living at Anchor’s Harden Hall on Coalpool Lane won Anchor’s Christmas Cake...

  • 11 Oct 2024

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the West Midlands regional final of the...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Harden Hall.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Harden Hall.

Meet the Team (0)

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