Harden Hall

My auntie has been in this home for a while now and the difference in her is fantastic, the staff are very kind and welcoming and helpful, her friends and family feel she is safe and we feel reassured that she is well looked after. She has her hair done every week which she always did when she lived in her own home. I can't recommend this care home enough. Her family and friends would just like to thank the staff at harden hall for all there hard work and dedication.

My step father in law due to his medical condition was admitted into Harden Hall and to be very honest we couldn't have wished for a better place for him to stay, such a lovely clean bright friendly place where all the staff take pride in there profession. The staff from day one make you feel as if you have always known them which puts your mind at ease knowing that your loved one is in a safe place being locked after by people who take pride in what they do. Thank you all.

It's a great relief for me and my family that mom is being so very well looked after and would highly recommend Harden Hall.

Harden Hall is a really nice care home. When my Aunt needed full-time care I visited a lot of different providers, and Harden Hall stood out as the obvious choice. I'm always updated on any issues, and she is looked after with great care.

I cant praise this care home enough. My dad is still settling in and has had a few difficulties but the carers show him respect and compassion. They adapt to his needs and find ways to assist with his adjustment that we haven't thought of. In addition they are happy to talk us and help us understand dementia too. Its been a steep learning curve but they have helped us immensely. We have great peace if mind that he is safe and well looked after. Thank you

I feel that my mum is safe in their care and in turn she is happy to reside there.

I know my dad is cared for really well and that is a real blessing not having to worry about him so much .Before choosing Harden Hall I looked at quite a few homes and feel this is the best for him.

Harden Hall is a fantastic care home the staff look after Mom with skill, care, compassion, respect and more. Every time I visit Mom is content and well looked after, plus the staff are always helpful and open with how she is, the extra activities are always great. The meals are fantastic and the home itself is very well kept. Mom is very happy to be there and I am happy that she is there, fully recommended.

Amazing! All the staff make sure they look out for my nan no matter what time of day it is! Every visit we get a full report of how she's been during the week. They make sure she has everything she needs and that she gets decent meals. Very happy with how Nan is being cared for!

Mom loves it, I myself feel at ease knowing she is in safe hands and that goes a long way. God bless you all.

My mother-in-law has been in Harden Hall for almost 2 years and has been very happy there. The whole team are wonderful, always helpful and caring both with residents and visitors. For me personally, it is a huge relief that my wife has found somewhere for her Mum where she is happy and content and well looked after, as the home she was in prior to this was nowhere near as good. My wife used to be very stressed out but since moving mum to Harden Hall she has been so much better. The home is always clean and welcoming, and they all know us and always have a chat. My wife gets updates on her Mum on a regular basis. I do sometimes feel sorry for the staff as they seem rushed off their feet, but they always have a smile on their face. I don't think people really appreciate how hard it is to work in a care home, but I am so grateful that they do and they deserve all the praise they get.

Harden Hall excels as a care home. The staff are wonderful, nothing is too much trouble and the care and kindness they show to my mum is second to none. Everyone from the management down to the cleaners are so kind and friendly. The home is always spotless, clean and welcoming. I know my Mum is very happy here.

The only problem we have had is my mom's hearing aid and dentures going missing. It is difficult for the staff to find them as my mom tends to take them out and some residents are able to walk about and pick them up, which is common in care homes. We are working with the staff to try and find ways to solve the problem.

I have found the home to be great with residents, always let you know if there have been any problems. Care workers always sit down and discuss what activites they could do, dependant on the weather of course. The home is always welcoming and friendly.

Basic care needs are not always met. Very friendly staff. Not as many activities as other care homes for residents. Visiting hours are limited and reception frequently has no one there to get in or out when visiting. The coffee shop is only open once a week on a Thursday 10-13.00 if a volunteer is in. Shame as it would be nice to visit and have a coffee on other days.

My mother has limited mental capacity, minimal mobility, and can be challenging to care for. She has been a resident in Harden Hall for almost 18 months, and during that time the care she receives has been exceptional. The staff are always cheerful and friendly, and fully understand my mother's needs. She's definitely in the right place to get the care she needs!

Would definitely recommend.

The food always smells and looks delicious.

I really enjoy visiting Harden Hall, over the years that I have been visiting I have always felt comfortable and welcome, residents always have plenty of activities going on and support for all needed, I love it there.

Absolutely amazing care home where the staff go above and beyond, the manager is lovely, very caring approachable and professional. You always feel very welcomed and nothing is ever too much. I enjoy visiting and always feel part of the team and activities when I come and I am always offered a lovely cup of tea.