
nothing is to much trouble they are all angels and deserve the recognition for what they doB T(Sister of Resident/Service User)

The home is homely. The staff are friendly and caring. The food is delicious.Gaynor M(Wife of Resident/Service User)

It is a lovely home, and when leaving, I am assured he is happy and well looked after.Joy T(Sister-in-law of Resident/Service User)

nothing is to much trouble they are all angels and deserve the recognition for what they doB T(Sister of Resident/Service User)

The home is homely. The staff are friendly and caring. The food is delicious.Gaynor M(Wife of Resident/Service User)

It is a lovely home, and when leaving, I am assured he is happy and well looked after.Joy T(Sister-in-law of Resident/Service User)

Harden Hall is a contemporary residential and dementia care home located in the heart of the Walsall community. Each of the 54 single bedrooms has an en-suite wet room to support privacy and dignity. Harden Hall continues to welcome new residents for shorter stays and for longer term care for older people who require 24 hour support.
The home is operated by Anchor and provides residential care, which is personally...
Care Provided by Harden Hall
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Harden Hall will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Harden Hall for full pricing details and T&Cs.
Contact Harden Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Jane McDonald(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (54)
Visiting
- Visitors are welcome at Harden Hall.
Parking
- Onsite parking is available, including disabled spaces.
Harden Hall Reviews (82)
Harden Hall has a Review Score of 9.9 (9.939) out of 10, based on 31 reviews in the last 2 years.
Over all time Harden Hall has 82 reviews.
Harden Hall is a really nice care home. When my Aunt needed full-time care I visited a lot of different providers, and Harden Hall stood out as the obvious choice. I'm always updated on any issues, and she is looked after with great care.
I cant praise this care home enough. My dad is still settling in and has had a few difficulties but the carers show him respect and compassion. They adapt to his needs and find ways to assist with his adjustment that we haven't thought of. In addition they are happy to talk us and help us understand dementia too. Its been a steep learning curve but they have helped us immensely. We have great peace if mind that he is safe and well looked after. Thank you
The facilities are excellent, and the staff are warm & engaging.
I feel that my mum is safe in their care and in turn she is happy to reside there.
He is always treated with dignity by all the staff at all levels . They all know his name and interact with him really well.
The care home always notifies me if he needs anything or if he is ill. He loves the food and his room is cleaned and maintained.
He really enjoys having a coffee and a cake at the cafe. They also take him to see dementia friendly films at the cinema which he loves.
I know my dad is cared for really well and that is a real blessing not having to worry about him so much .Before choosing Harden Hall I looked at quite a few homes and feel this is the best for him.
Harden Hall is a fantastic care home the staff look after Mom with skill, care, compassion, respect and more. Every time I visit Mom is content and well looked after, plus the staff are always helpful and open with how she is, the extra activities are always great. The meals are fantastic and the home itself is very well kept. Mom is very happy to be there and I am happy that she is there, fully recommended.
Amazing! All the staff make sure they look out for my nan no matter what time of day it is! Every visit we get a full report of how she's been during the week. They make sure she has everything she needs and that she gets decent meals. Very happy with how Nan is being cared for!
Mom loves it, I myself feel at ease knowing she is in safe hands and that goes a long way. God bless you all.
My mother-in-law has been in Harden Hall for almost 2 years and has been very happy there. The whole team are wonderful, always helpful and caring both with residents and visitors. For me personally, it is a huge relief that my wife has found somewhere for her Mum where she is happy and content and well looked after, as the home she was in prior to this was nowhere near as good. My wife used to be very stressed out but since moving mum to Harden Hall she has been so much better. The home is always clean and welcoming, and they all know us and always have a chat. My wife gets updates on her Mum on a regular basis. I do sometimes feel sorry for the staff as they seem rushed off their feet, but they always have a smile on their face. I don't think people really appreciate how hard it is to work in a care home, but I am so grateful that they do and they deserve all the praise they get.
Harden Hall excels as a care home. The staff are wonderful, nothing is too much trouble and the care and kindness they show to my mum is second to none. Everyone from the management down to the cleaners are so kind and friendly. The home is always spotless, clean and welcoming. I know my Mum is very happy here.
The lounge area and bedrooms are lovely. The gardens have flowers, benches, gazebos and seating areas and are very pleasant.
The food is good and my mom recently had a birthday party in the bar area which was wonderful. The kitchen staff provided a great buffet.
There is a hairdresser and a chiropodist and dentist also visit. Nurses come in at least once a week and will check over the resident if there are any worries.
The only problem we have had is my mom's hearing aid and dentures going missing. It is difficult for the staff to find them as my mom tends to take them out and some residents are able to walk about and pick them up, which is common in care homes. We are working with the staff to try and find ways to solve the problem.
I have found the home to be great with residents, always let you know if there have been any problems. Care workers always sit down and discuss what activites they could do, dependant on the weather of course. The home is always welcoming and friendly.
Basic care needs are not always met. Very friendly staff. Not as many activities as other care homes for residents. Visiting hours are limited and reception frequently has no one there to get in or out when visiting. The coffee shop is only open once a week on a Thursday 10-13.00 if a volunteer is in. Shame as it would be nice to visit and have a coffee on other days.
Thank you for taking the time to review Harden Hall. Thank you for your kind words regarding our staff. I will be sure to pass this on to my team. Care is one of our top priorities, the care of our residents, staff and loved ones. So, I'm very sorry to hear that you think the basic care needs are...
My mother has limited mental capacity, minimal mobility, and can be challenging to care for. She has been a resident in Harden Hall for almost 18 months, and during that time the care she receives has been exceptional. The staff are always cheerful and friendly, and fully understand my mother's needs. She's definitely in the right place to get the care she needs!
The home is well-run and is always clean and tidy. All of the staff take pride in their work and are very friendly and welcoming to visiting family and friends.
All queries are dealt with efficiently and medical help is on hand if needed.
The home is spacious and there are areas to sit with your relatives away from the main communal lounge/dining areas.
Would definitely recommend.
It feels like home from home as soon as you walk in.
Everybody is always smiling.
The food always smells and looks delicious.
I really enjoy visiting Harden Hall, over the years that I have been visiting I have always felt comfortable and welcome, residents always have plenty of activities going on and support for all needed, I love it there.
Absolutely amazing care home where the staff go above and beyond, the manager is lovely, very caring approachable and professional. You always feel very welcomed and nothing is ever too much. I enjoy visiting and always feel part of the team and activities when I come and I am always offered a lovely cup of tea.
I visit someone I have known for many years.
He tells me the food is very good and he seems well cared for and is helped by all.
As I have no idea of costs etc. I can only put satisfactory.
Reception is always welcoming and helpful, and security very good, but handled kindly!
My mom lived in Harden Hall from May 30th 2019 until December 2nd 2023. Unfortunately, she passed away, but at 91 years old, she had a good life. Those last years were made much better quality of life, nothing was too much, staff went above and beyond that the support we got as a family was second to none. I would recommend the home to anyone. My mom was not the easiest dementia resident to care for and was difficult at times but the staff got to know my mom well and knew how to settle he and make her happy.
From the moment you walk through the door reception, office staff, care staff are wonderful. It feels like a home. The staff are amazing, there are smiles on their faces, and the welcome is warm and genuine. Nothing is too much trouble. It's a pleasure to always go there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 18 Dec 2024
Residents from a Walsall care home have emerged victorious in a regional Christmas cake making competition! The residents living at Anchor’s Harden Hall on Coalpool Lane won Anchor’s Christmas Cake...
- 11 Oct 2024
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the West Midlands regional final of the...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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