
nothing is to much trouble they are all angels and deserve the recognition for what they doB T(Sister of Resident/Service User)

The home is homely. The staff are friendly and caring. The food is delicious.Gaynor M(Wife of Resident/Service User)

It is a lovely home, and when leaving, I am assured he is happy and well looked after.Joy T(Sister-in-law of Resident/Service User)

nothing is to much trouble they are all angels and deserve the recognition for what they doB T(Sister of Resident/Service User)

The home is homely. The staff are friendly and caring. The food is delicious.Gaynor M(Wife of Resident/Service User)

It is a lovely home, and when leaving, I am assured he is happy and well looked after.Joy T(Sister-in-law of Resident/Service User)

Harden Hall is a contemporary residential and dementia care home located in the heart of the Walsall community. Each of the 54 single bedrooms has an en-suite wet room to support privacy and dignity. Harden Hall continues to welcome new residents for shorter stays and for longer term care for older people who require 24 hour support.
The home is operated by Anchor and provides residential care, which is personally...
Care Provided by Harden Hall
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Harden Hall will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Harden Hall for full pricing details and T&Cs.
Contact Harden Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Jane McDonald(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (54)
Visiting
- Visitors are welcome at Harden Hall.
Parking
- Onsite parking is available, including disabled spaces.
Harden Hall Reviews (82)
Harden Hall has a Review Score of 9.9 (9.939) out of 10, based on 31 reviews in the last 2 years.
Over all time Harden Hall has 82 reviews.
My stepfather has been a resident in Harden Hall for over three and a half years. I am so grateful for the loving care and attention he receives from the whole team. Although I haven’t been able to visit him as often as I would have liked recently, due to Covid restrictions, it is reassuring to know that I can call the home and they are always happy to give me an update about my stepdad’s current health and well-being or if necessary they will contact me if there are any issues. I am also updated on a regular basis of any changes that I need to be made aware of regarding the home. A very pleasant, clean environment with a caring staff who are a pleasure to speak to. Thank you for all your hard work.
My mother was a resident in Harden Hall care home for over two years. She was always well cared for by a team of devoted staff. Whenever I visited her, I always found the home to be very clean, and the food was very tasty. During the pandemic, it was extremely difficult for both Mom and the family, with not being able to visit her. However, we kept in touch by phone, and I know she was being well cared for in a safe environment. Mom passed away in September, and I know she was treated with dignity until the end.
Our mother has been a resident at Harden Hall for the past six months. The carers have made her feel at home there and encourage her to eat and socialise. They are respectful of all the residents and provide a good standard of personal care. The staff always keep us up to date with any concerns. Overall, we are very happy to have chosen this home for our mother's care.
Both my mother and father are residents in Harden Hall, and during their time at the home, the care they have received has been exceptional, especially during the covid19 pandemic. They are very well looked after with credit going to all the staff. The exceptionally hard work of the carers, laundry, catering, cleaning and admin staff all playing their part. All health issues are dealt with promptly, and we are kept informed on all issues. Their well being is very important to all the staff at the home, and they do a wonderful job in exceptional circumstances.
My mother has lived at Harden Hall since it opened in 2012. She will be 106 in a few weeks. Due to the 'virus' visiting has been difficult. I did manage to see her a few times in the garden, but can't see her at all now. However, I am happy to know she is being cared for very well. The staff have been fantastic throughout this situation. I am kept informed of how Mum is doing. They are very caring and sympathetic. I have no complaints at all, the staff work hard to keep the home running smooth.
We found that she is well looked after and happy in her new surroundings. Food and care are second to none. If there are any requests or problems; they are dealt with promptly and with care. We are happy with care and welfare.
The food is varied, and to very high standards from main meals to snacks, everything is cooked from scratch and looks and smell delicious.
The bedrooms are homely; all which en-suite facilities. Mom joins in with the activities, enjoys the entertainment, and is always up for going on trips to various places.
The place has given my mom a new lease of life; making new friends along the way and at almost 99-years of age - that's a really good thing.
Thank you all at Harden Hall.
In my opinion, this home is very good and I am very happy for my aunt to stay here for however long it will be. The staff and carers are very helpful and also friendly they answer any questions or concerns I have.
My husband had been a resident for 18 months. He has always been cared for in the best way possible. All the staff have always been like friends and have made us very comfortable. Unfortunately, my husband has passed away today, and the staff have been very compassionate. I have always recommended Harden Hall and will continue to do so. If the need arises, I would definitely reside there myself.
The way they treat my mother with dignity is so appreciated by all of the family.
All the staff that were looking after Mom in her last days could not have been more caring and loving to her, also I would like to thank them for their understanding to myself and our family in the days before she passed away.
Thank you all very much indeed you all deserve a medal for your care of Mom.
Thanks again.
Thank you.
The building was maintained to a very high standard and the carers carried out their duties quietly and calmly.
Care was obviously taken in helping residents to dress and do their hair.
All this is due to a very efficient but approachable manager.
Mom moved into Harden Hall in March 2018 and we were hopeful she would settle and enjoy living there. Within 3 days she had an 'unwitnessed fall' and broke her hip. There was also another occasion when she fell out of bed and suffered a head injury, within weeks of the first incident. She was hospitalised in June due to a clot on her lung and at a subsequent assessment, the care home advised that they were refusing to take her back because they couldn't meet her needs, this despite a meeting just weeks before where plans were agreed to support her return to the care home. The family are devastated.
We were very sad to not be able to accept this lady back into our care, we assessed on two different occasions and were unable to meet her needs in our home following advice from the hospital. The staff cared for her very much and worked hard to regain her health so it was upsetting not to be able...
Since my mom came to Harden Hall she has settled down quite well. She has had a few bad moments when things don't go right. All the staff carers and housekeeping really look after mom. If there is a problem at all the management and senior staff get it sorted. If mum needs a doctor or any change to her medication the cares get it dealt with. The carers always contact me if there is a problem with mom, they always keep informed. They always make me and family welcome.
I enjoyed my stay very much and made lots of friends among both the patients and carers. I would like to see a few more games and activities as I found sitting in my armchair a bit boring. I found all the meals lovely.
It was an absolute pleasure to have you stay with us. Just to reassure you for the future, we are joining Anchor Active, a coaching course for activities. We have recently assigned two staff as wellbeing/activities champions to help us offer a wider variety and more frequent activities as well as...
I have found the staff, facilities and care 100%. This is our first respite and I have been very happy. I was able to go on holiday feeling relaxed, knowing Mum was in great care. Thank you all at Harden Hall.
I was very pleased with everything in the home. The staff and management were always there to listen to you and to help in any way if possible, and yes I would, and have, recommended the treatment. It was very good for my partner and I'm sure that the care and treatment will continue.
My mum has been in Harden Hall for 4 years (now passed away) and I can truly say that she has been looked after very well all the time she was in there, and the staff have been excellent at all times. I would have no hesitation in recommending Harden Hall to anyone, it is where I would want to go.
My mother has been with Harden Hall for three years and generally my sister and I have been pleased with her care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 18 Dec 2024
Residents from a Walsall care home have emerged victorious in a regional Christmas cake making competition! The residents living at Anchor’s Harden Hall on Coalpool Lane won Anchor’s Christmas Cake...
- 11 Oct 2024
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the West Midlands regional final of the...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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