
nothing is to much trouble they are all angels and deserve the recognition for what they doB T(Sister of Resident/Service User)

The home is homely. The staff are friendly and caring. The food is delicious.Gaynor M(Wife of Resident/Service User)

It is a lovely home, and when leaving, I am assured he is happy and well looked after.Joy T(Sister-in-law of Resident/Service User)

nothing is to much trouble they are all angels and deserve the recognition for what they doB T(Sister of Resident/Service User)

The home is homely. The staff are friendly and caring. The food is delicious.Gaynor M(Wife of Resident/Service User)

It is a lovely home, and when leaving, I am assured he is happy and well looked after.Joy T(Sister-in-law of Resident/Service User)

Harden Hall is a contemporary residential and dementia care home located in the heart of the Walsall community. Each of the 54 single bedrooms has an en-suite wet room to support privacy and dignity. Harden Hall continues to welcome new residents for shorter stays and for longer term care for older people who require 24 hour support.
The home is operated by Anchor and provides residential care, which is personally...
Care Provided by Harden Hall
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Harden Hall will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Harden Hall for full pricing details and T&Cs.
Contact Harden Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Jane McDonald(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (54)
Visiting
- Visitors are welcome at Harden Hall.
Parking
- Onsite parking is available, including disabled spaces.
Harden Hall Reviews (82)
Harden Hall has a Review Score of 9.9 (9.939) out of 10, based on 31 reviews in the last 2 years.
Over all time Harden Hall has 82 reviews.
On-site facilities include chiropody and hairdressing, which my aunt loves.
I would highly recommend Harden Hall to anyone.
The staff are all polite and kind and take the time to listen to you. They do lots of activities for residents, there is always someone there to talk to on the telephone and every time I ask for something to be done for Dad it is more or less straight away.
The overall experience of entering the reception of the care home gives you a good idea of the standard of care. My mother has been in the home for six years now, and I can say with hand on heart she would not be here now. I left in the community, my mom has reached a milestone in her long life she will be 100 in October and she has got this far because of the standard of care those hard-working staff put in. All food is freshly cooked and presented well all furniture is replaced on a regular basis, well done to you all.
After my father arrived at Harden Hall a couple of months ago, there was an immediate improvement in his mental and physical health. The staff have welcomed him warmly and looked after him very well indeed, given his moderate dementia, this is of great relief to me to know that he is in a safe and very suitable environment. He has also been able to develop friendships with some of the other residents. Many thanks for everything the team has done so far and long may it continue!
I find the home very welcoming, the staff are always on hand to answer any question we may have. The rooms are kept clean and tidy. Mom is always clean and presentable, Mom most of the time seems happy in her own world. I do like the fact you can visit without any restrictions. I would recommend the home.
My 96 years young mother has been a resident at the home for over 12 months and has been well looked after throughout her stay. I have found the staff, friendly, welcoming and helpful in all aspects of mothers care. The home is well looked after and kept clean and tidy in all the areas I visit. I would recommend Harden Hall to anyone looking for care for a loved one.
My nan is still a little new to Harden Hall; she's been here for around a month now. All staff we have come into contact with have been amazing. The home is always clean and tidy. All our questions have been easily answered. I'm at ease that my nan is safe and well cared for.
Absolutely amazing place. The staff are the best and they treated my mother with empathy and dignity. Very professional. Very supportive of the family also. Also other members of the team. The chefs and cleaners and also the lovely lady who does all the admin. The standards are excellent.
Home very clean and tidy, rooms are spacious with everything one could wish for. Staff are excellent, nothing is too much trouble. Looked after very well.
My mother is at end of life care and the home have been very kind and caring towards her and have treated her with dignity which I know I would have found impossible in a hospital situation during the Covid crisis and I am extremely thankful for this care towards her.
I cannot fault the care my sister received while staying at Harden Hall. It was nice knowing that she was safe and secure during her respite stay. It gave me peace of mind, so I could relax. We shall definitely be using Harden Hall for all of my sister's respite care. All the staff that I came into contact with were excellent, and the condition of the home was also excellent and homely.
What can I say about this wonderful care home, pure perfection. Every member of staff went above and beyond for our dad and us when we recently spent 4 days and nights at his bedside, sadly for end of life. They looked after us so well, keeping us fuelled, food and drinks all day and night and supported us every step of the way. They have so much compassion and are so professional we just can't find fault or a single negative. Dad was only there a few months but he loved them all. They kept him smiling and had so much time for him. As they do all their residents. The care he received was outstanding from beginning to the end. The food was amazing. Rooms are beautiful and the staff are of the highest quality. They were so aware of every resident's needs at all times. We can't thank them enough for all they did for our dad making his last few months special for him and well cared for day and night. Can't put into words how grateful we are to have found Harden Hall and its amazing staff.
Always helpful and polite, very spotlessly clean. Staff are always helpful.
visited Mum on Monday 30th may, seems well settled and happy. Staff are great with her. The home as always is immaculate.
Very caring and dignified, my mother is well looked after.
I'm very happy with the care my father receives at Harden Hall. All the staff are caring and friendly and any concerns are always dealt with promptly. I find the team leader very approachable and they always listen to any concerns. The home is always clean and the food great.
We were very pleased with the care my mother received during her time as a resident. They encouraged her to sit with the other residents and certainly got her to eat when we couldn’t. They provided an excellent standard of care to my mother and we were thankful for that even in her last days, the respect they showed her went above and beyond. We couldn’t fault the care they provided to my mother. They also kept us up to date with regard to my mother's health and treated her and ourselves with compassion when she passed. The room was always spotless and they made sure she was clean.
Harden Hall is an exceptional care home. My mother was a resident here for over 2 years and I have nothing but praise for the way that she was cared for. Mum had dementia and the staff understood her and her changing needs. The team are kind, compassionate and treated Mum with respect and dignity at all times. They got to know me and my family and looked after us and our needs too. It really did feel like an extended family. The care home is spotless and standards throughout are very high. The food is excellent and Mum enjoyed tucking in at mealtimes. The end of life care that Mum received was outstanding and could not have been more compassionate and dignified. We will never be able to thank the team enough and will be eternally grateful that we found Harden Hall.
Harden Hall has looked after my mother in law for four years and father in law for two years in all this time I have been completely satisfied with the care they have received. The staff are very caring and supportive and have the interests of the residents at heart. The home is very welcoming, clean and the food is of a very high standard. Family and residents' wishes are given high priority, especially taking into consideration the complex needs of the residents.
I cannot praise the team of staff for the care and support they gave my mum, and myself, during her life at the home. The care we received during the last weeks of her life were exemplary. I thank the day that she was accepted for a room in this home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 18 Dec 2024
Residents from a Walsall care home have emerged victorious in a regional Christmas cake making competition! The residents living at Anchor’s Harden Hall on Coalpool Lane won Anchor’s Christmas Cake...
- 11 Oct 2024
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the West Midlands regional final of the...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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