Harden Hall

Reception is always welcoming and helpful, and security very good, but handled kindly!

My mom lived in Harden Hall from May 30th 2019 until December 2nd 2023. Unfortunately, she passed away, but at 91 years old, she had a good life. Those last years were made much better quality of life, nothing was too much, staff went above and beyond that the support we got as a family was second to none. I would recommend the home to anyone. My mom was not the easiest dementia resident to care for and was difficult at times but the staff got to know my mom well and knew how to settle he and make her happy.

From the moment you walk through the door reception, office staff, care staff are wonderful. It feels like a home. The staff are amazing, there are smiles on their faces, and the welcome is warm and genuine. Nothing is too much trouble. It's a pleasure to always go there.

I would highly recommend Harden Hall to anyone.

The staff are all polite and kind and take the time to listen to you. They do lots of activities for residents, there is always someone there to talk to on the telephone and every time I ask for something to be done for Dad it is more or less straight away.

The overall experience of entering the reception of the care home gives you a good idea of the standard of care. My mother has been in the home for six years now, and I can say with hand on heart she would not be here now. I left in the community, my mom has reached a milestone in her long life she will be 100 in October and she has got this far because of the standard of care those hard-working staff put in. All food is freshly cooked and presented well all furniture is replaced on a regular basis, well done to you all.

After my father arrived at Harden Hall a couple of months ago, there was an immediate improvement in his mental and physical health. The staff have welcomed him warmly and looked after him very well indeed, given his moderate dementia, this is of great relief to me to know that he is in a safe and very suitable environment. He has also been able to develop friendships with some of the other residents. Many thanks for everything the team has done so far and long may it continue!

I find the home very welcoming, the staff are always on hand to answer any question we may have. The rooms are kept clean and tidy. Mom is always clean and presentable, Mom most of the time seems happy in her own world. I do like the fact you can visit without any restrictions. I would recommend the home.

My 96 years young mother has been a resident at the home for over 12 months and has been well looked after throughout her stay. I have found the staff, friendly, welcoming and helpful in all aspects of mothers care. The home is well looked after and kept clean and tidy in all the areas I visit. I would recommend Harden Hall to anyone looking for care for a loved one.

My nan is still a little new to Harden Hall; she's been here for around a month now. All staff we have come into contact with have been amazing. The home is always clean and tidy. All our questions have been easily answered. I'm at ease that my nan is safe and well cared for.

Absolutely amazing place. The staff are the best and they treated my mother with empathy and dignity. Very professional. Very supportive of the family also. Also other members of the team. The chefs and cleaners and also the lovely lady who does all the admin. The standards are excellent.

Home very clean and tidy, rooms are spacious with everything one could wish for. Staff are excellent, nothing is too much trouble. Looked after very well.

My mother is at end of life care and the home have been very kind and caring towards her and have treated her with dignity which I know I would have found impossible in a hospital situation during the Covid crisis and I am extremely thankful for this care towards her.

I cannot fault the care my sister received while staying at Harden Hall. It was nice knowing that she was safe and secure during her respite stay. It gave me peace of mind, so I could relax. We shall definitely be using Harden Hall for all of my sister's respite care. All the staff that I came into contact with were excellent, and the condition of the home was also excellent and homely.

What can I say about this wonderful care home, pure perfection. Every member of staff went above and beyond for our dad and us when we recently spent 4 days and nights at his bedside, sadly for end of life. They looked after us so well, keeping us fuelled, food and drinks all day and night and supported us every step of the way. They have so much compassion and are so professional we just can't find fault or a single negative. Dad was only there a few months but he loved them all. They kept him smiling and had so much time for him. As they do all their residents. The care he received was outstanding from beginning to the end. The food was amazing. Rooms are beautiful and the staff are of the highest quality. They were so aware of every resident's needs at all times. We can't thank them enough for all they did for our dad making his last few months special for him and well cared for day and night. Can't put into words how grateful we are to have found Harden Hall and its amazing staff.

Always helpful and polite, very spotlessly clean. Staff are always helpful.

visited Mum on Monday 30th may, seems well settled and happy. Staff are great with her. The home as always is immaculate.

Very caring and dignified, my mother is well looked after.

I'm very happy with the care my father receives at Harden Hall. All the staff are caring and friendly and any concerns are always dealt with promptly. I find the team leader very approachable and they always listen to any concerns. The home is always clean and the food great.

We were very pleased with the care my mother received during her time as a resident. They encouraged her to sit with the other residents and certainly got her to eat when we couldn’t. They provided an excellent standard of care to my mother and we were thankful for that even in her last days, the respect they showed her went above and beyond. We couldn’t fault the care they provided to my mother. They also kept us up to date with regard to my mother's health and treated her and ourselves with compassion when she passed. The room was always spotless and they made sure she was clean.