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Harden Hall

235 Coalpool Lane, Walsall, West Midlands WS3 1RF
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Excellant service lovely staff very friendly couldn't do enough for you.Janet C(Niece of Resident/Service User)
Harden Hall, Walsall
the manager and all the staff I can not praise enough and it's a very well organised establishment,Lisa P(Daughter of Resident/Service User)
Harden Hall, Walsall
The home is very clean the staff are lovely nothing is to much trouble for them .Jayne C(Niece of Resident/Service User)
Harden Hall, Walsall

Harden Hall is a contemporary residential and dementia care home located in the heart of the Walsall community. Each of the 54 single bedrooms has an en-suite wet room to support privacy and dignity. Harden Hall continues to welcome new residents for shorter stays and for longer term care for older people who require 24 hour support.

The home is operated by Anchor and provides residential care, which is personally...  

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Care Provided by Harden Hall

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,177From £1,227
Residential Dementia CareFrom £1,177From £1,227

Fees can vary depending on care needs and other factors. Colleagues at Harden Hall will be happy to discuss our weekly fees with you and what our fees include.

Contact Harden Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Jane McDonald (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (54)
  • Single Rooms with ensuite Wet Room (54)

Visiting

  • Visitors are welcome at Harden Hall.

Parking

  • Onsite parking is available, including disabled spaces.

Harden Hall Reviews (84)

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9.9

Harden Hall has a Review Score of 9.9 (9.906) out of 10, based on 29 reviews in the last 2 years. Over all time Harden Hall has 84 reviews.

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Review from Wendy T (Daughter of Resident) published on 15 December 2023 Submitted via Postal Card
Overall Experience

My mom lived in Harden Hall from May 30th 2019 until December 2nd 2023. Unfortunately, she passed away, but at 91 years old, she had a good life. Those last years were made much better quality of life, nothing was too much, staff went above and beyond that the support we got as a family was second to none. I would recommend the home to anyone. My mom was not the easiest dementia resident to care for and was difficult at times but the staff got to know my mom well and knew how to settle he and make her happy.

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Review from Damian G (Friend of Resident) published on 2 October 2023 Submitted via Website
Overall Experience

From the moment you walk through the door reception, office staff, care staff are wonderful. It feels like a home. The staff are amazing, there are smiles on their faces, and the welcome is warm and genuine. Nothing is too much trouble. It's a pleasure to always go there.

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Review from M B (Nephew of Resident) published on 26 September 2023 Submitted via Postal Card
Overall Experience
Harden Hall is a clean and pleasant care home. On every visit, staff are available if required and very helpful.
On-site facilities include chiropody and hairdressing, which my aunt loves.

I would highly recommend Harden Hall to anyone.

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Review from A S (Son of Resident) published on 17 August 2023 Submitted via Website
Overall Experience

The staff are all polite and kind and take the time to listen to you. They do lots of activities for residents, there is always someone there to talk to on the telephone and every time I ask for something to be done for Dad it is more or less straight away.

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Review from P H (Son of Resident) published on 16 June 2023 Submitted via Website
Overall Experience

The overall experience of entering the reception of the care home gives you a good idea of the standard of care. My mother has been in the home for six years now, and I can say with hand on heart she would not be here now. I left in the community, my mom has reached a milestone in her long life she will be 100 in October and she has got this far because of the standard of care those hard-working staff put in. All food is freshly cooked and presented well all furniture is replaced on a regular basis, well done to you all.

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Review from Russell H (Son of Resident) published on 28 April 2023 Submitted via Postal Card
Overall Experience

After my father arrived at Harden Hall a couple of months ago, there was an immediate improvement in his mental and physical health. The staff have welcomed him warmly and looked after him very well indeed, given his moderate dementia, this is of great relief to me to know that he is in a safe and very suitable environment. He has also been able to develop friendships with some of the other residents. Many thanks for everything the team has done so far and long may it continue!

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Review from Lawrence W (Son of Resident) published on 23 March 2023 Submitted via Postal Card
Overall Experience

I find the home very welcoming, the staff are always on hand to answer any question we may have. The rooms are kept clean and tidy. Mom is always clean and presentable, Mom most of the time seems happy in her own world. I do like the fact you can visit without any restrictions. I would recommend the home.

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Review from P T (Son of Resident) published on 28 February 2023 Submitted via Website
Overall Experience

My 96 years young mother has been a resident at the home for over 12 months and has been well looked after throughout her stay. I have found the staff, friendly, welcoming and helpful in all aspects of mothers care. The home is well looked after and kept clean and tidy in all the areas I visit. I would recommend Harden Hall to anyone looking for care for a loved one.

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Review from Jade M (Granddaughter of Resident) published on 28 February 2023 Submitted via Website
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My nan is still a little new to Harden Hall; she's been here for around a month now. All staff we have come into contact with have been amazing. The home is always clean and tidy. All our questions have been easily answered. I'm at ease that my nan is safe and well cared for.

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Review from A B (Daughter of Resident) published on 23 February 2023 Submitted via Website
Overall Experience

Absolutely amazing place. The staff are the best and they treated my mother with empathy and dignity. Very professional. Very supportive of the family also. Also other members of the team. The chefs and cleaners and also the lovely lady who does all the admin. The standards are excellent.

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Review from Nellie B (Resident / Service User) published on 25 August 2022 Submitted via Postal Card
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Home very clean and tidy, rooms are spacious with everything one could wish for. Staff are excellent, nothing is too much trouble. Looked after very well.

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Review from Julie J (Daughter of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

My mother is at end of life care and the home have been very kind and caring towards her and have treated her with dignity which I know I would have found impossible in a hospital situation during the Covid crisis and I am extremely thankful for this care towards her.

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Review from M P (Sister of Resident) published on 26 July 2022 Submitted via Postal Card
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I cannot fault the care my sister received while staying at Harden Hall. It was nice knowing that she was safe and secure during her respite stay. It gave me peace of mind, so I could relax. We shall definitely be using Harden Hall for all of my sister's respite care. All the staff that I came into contact with were excellent, and the condition of the home was also excellent and homely.

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Review from Cherry F (Daughter-in-law of Resident) published on 29 June 2022 Submitted via Website
Overall Experience

What can I say about this wonderful care home, pure perfection. Every member of staff went above and beyond for our dad and us when we recently spent 4 days and nights at his bedside, sadly for end of life. They looked after us so well, keeping us fuelled, food and drinks all day and night and supported us every step of the way. They have so much compassion and are so professional we just can't find fault or a single negative. Dad was only there a few months but he loved them all. They kept him smiling and had so much time for him. As they do all their residents. The care he received was outstanding from beginning to the end. The food was amazing. Rooms are beautiful and the staff are of the highest quality. They were so aware of every resident's needs at all times. We can't thank them enough for all they did for our dad making his last few months special for him and well cared for day and night. Can't put into words how grateful we are to have found Harden Hall and its amazing staff.

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Review from Diane A (Daughter-in-law of Resident) published on 22 June 2022 Submitted via Postal Card
Overall Experience

Always helpful and polite, very spotlessly clean. Staff are always helpful.

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Review from A A (Son of Resident) published on 22 June 2022 Submitted via Postal Card
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visited Mum on Monday 30th may, seems well settled and happy. Staff are great with her. The home as always is immaculate.

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Review from Colin A (Son of Resident) published on 4 May 2022 Submitted via Postal Card
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Very caring and dignified, my mother is well looked after.

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Review from M M (Daughter of Resident) published on 3 May 2022 Submitted via Postal Card
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I'm very happy with the care my father receives at Harden Hall. All the staff are caring and friendly and any concerns are always dealt with promptly. I find the team leader very approachable and they always listen to any concerns. The home is always clean and the food great.

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Review from Deb T (Daughter of Resident) published on 25 April 2022 Submitted via Website
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We were very pleased with the care my mother received during her time as a resident. They encouraged her to sit with the other residents and certainly got her to eat when we couldn’t. They provided an excellent standard of care to my mother and we were thankful for that even in her last days, the respect they showed her went above and beyond. We couldn’t fault the care they provided to my mother. They also kept us up to date with regard to my mother's health and treated her and ourselves with compassion when she passed. The room was always spotless and they made sure she was clean.

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Review from Martin S (Son of Resident) published on 19 April 2022 Submitted via Website
Overall Experience

Harden Hall is an exceptional care home. My mother was a resident here for over 2 years and I have nothing but praise for the way that she was cared for. Mum had dementia and the staff understood her and her changing needs. The team are kind, compassionate and treated Mum with respect and dignity at all times. They got to know me and my family and looked after us and our needs too. It really did feel like an extended family. The care home is spotless and standards throughout are very high. The food is excellent and Mum enjoyed tucking in at mealtimes. The end of life care that Mum received was outstanding and could not have been more compassionate and dignified. We will never be able to thank the team enough and will be eternally grateful that we found Harden Hall.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 03 September 2026

We currently have one vacancy for care. Please contact Harden Hall directly for further details.

News (3) & Events (0)

News
  • 18 Dec 2024

    Residents from a Walsall care home have emerged victorious in a regional Christmas cake making competition! The residents living at Anchor’s Harden Hall on Coalpool Lane won Anchor’s Christmas Cake...

  • 11 Oct 2024

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the West Midlands regional final of the...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Harden Hall.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Harden Hall.

Meet the Team (0)

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