Parklands Care Home

My mother is a resident for the past three years. During that time the only positive thing I can honestly say is that the Nursing staff do a good job with the resources they have. As for the rest, the food is tasteless, unbalanced and mostly inedible, despite the fact that I have complained since day one! I used to attend Relatives meetings, but the management just tell you what they want you to hear, it's all about profit! The laundry facilities and general cleaning of rooms is questionable! They have lost my Mum's new hearing aid, all our communication has to be conducted on pieces of paper. This has been an issue for at least 8 weeks! For two weeks now she has been left to use a pillow with no pillowcase, despite me drawing this matter to the attention of staff on two occasions. If she wasn't so frail now, I would move her to a better Carehome. It's a sad and unsatisfactory place to end her days!

My Mother-in-law has been here for 4mths. She has settled in well had a few off days. but on the whole shes enjoying it.

We are overall generally satisfied with everything at Parklands and if any matters/aspects arise, we are able to address them straight away and sort things out. The only thing I do feel sometimes is there are not enough staff to cover the amount of residents and that is probably the same all over with shortages everywhere.

Parklands Alloa is not just a care home, it is like a five star hotel. All the staff and management are of the finest quality. Managers, carers and domestic staff could not be more caring and friendly. It is not a care home, it is a very caring and friendly environment. All staff were very respectful to my sister when she passed away.

Parklands is a beautiful, warm and welcoming care home. I can't fault any of it from managers - staff - everyone who is employed. My sister and I have recommended it to other families who now have a relative living in Parklands, it's like home from home. Every staff member is so caring and so helpful with residents and their families. It's a joy to actually go and visit my dad, would definitely recommend to anyone.

Everybody is so kind and very respectable. Nothing is too much trouble. It is very clean. Clients' meals look great and they are given treats which they all love. They are all called by their first name which is more personal.

My late mum spent nearly 3 years in parklands.Previous employee ( care ) from many years ago.Mum was in hospital looking for care home had to be Parklands.Care staff housekeeping activities hairdresser kitchen maintenance couldn't do enough for my mum.Any problems that arose were dealt with quickly.Warm homely environment has to be parklands

The charge nurse and social worker were pleasant. They had taken the time to discuss Mum and if she was settling into Parklands. We discussed her safety, falls, medication, mood, sleep, personal hygiene and nutrition. This was a positive meeting. I feel listened to and they signposted what to do if I had questions in future. Their manner and support to me was kind and compassionate.

Mum moved from England and both Diane and Edna made the process easy for me and Mum. At a particularly stressful time, they were kind and helpful and I will always be so grateful for that.

My aunt became a resident at Parklands Care Home, Alloa, at the start of 2025. From our first enquiry with Diane and Edna, the experience was seamless. They listened to our concerns and wishes for our aunt. Our aunt struggled with sleeping in a single bed, this led to a disturbed night's sleep, this started to impact on her quality of life. The staff tried everything, changed beds, took the wooden sides off, but still no sleep. Diane took the situation to her MDT and discussed a bariatric bed, after a risk assessment it was all go. Bed arrived, maintenance spend the day building the new bed. It looks amazing, but most of all our aunt now has a comfortable night's sleep. Quality of life improved so much.

My sister was a resident in Parklands for 16 months before she passed away. During this time, my sister was treated with respect and dignity. Staff made every effort to ensure her needs were met. Nothing was too much trouble. The facilities were of a high standard, excellent meals and cleanliness kept to a high standard. If any issue arose, it was rectified immediately. I have peace of mind that my sister's last remaining months were a happy time for her.

Sadly my mother passed away in Parklands this month and the care given to her and my family at the end was overwhelming. We were called in the early hours of the morning to attend as soon as possible, and unfortunately we arrived minutes after mum passing. The nurse in attendance was so warm, welcoming and understanding at such a difficult time. While myself and my wife were in shock she spoke to my mother with such care and dignity, wishing her peace going forward. She truly melted our hearts and spoke to us with such compassion and professionalism we were truly thankful that she was with mum at the end. To have a nurse with such high qualities, being warm-hearted, tender and affectionate at such an emotional time, we were truly blessed.

.In Parklands we don't have that worry she is always very well presented.I can't thank the staff enough for the care and attention they give her just at Christmas time she was really poorly breathing wasn't easy but they kept us uptodate with every visit from the doctor when needed .

My Aunt stayed at Parklands Care Home over 6 months and was looked after and cared for very well. The staff and especially the nurses were attentive to all her needs. Her room and sleeping area were kept immaculately clean and the care home was well-presented and didn't smell like you expect in a typical care home.

My Mum is a resident at Parklands Care Home and has a lovely room with an ensuite. The staff are very attentive and caring, you can tell they build a bond with the residents which is lovely to see. The new manager is fantastic and always has time for a chat. I was really nervous about placing Mum in care but I feel better knowing she is in Parklands and is well looked after.

Parklands is a well-designed, pleasing place to visit. I find the staff attentive and caring. The management are welcoming and easy to approach. Communications are good and issues are followed up as required. My gran is always well-dressed and generally enjoys being there.

Thank you to Parklands for helping us make sure Gran has the quality of life she deserves, we would be lost without you!

A safe and comfortable environment. Staff very attentive and caring to my mother who has been resident since mid-March 2024. This is my first experience of having a relative in care, so I have nothing to compare it against, however I am very happy with the attitude and care shown by Management and Staff, not only to my mother but also myself, my brother and sons when we visit.

Her leg looks as though it was badly swollen again. The manager is very good at his job trying to mingle with the residents I do hope he is staying. The only other thing is I don’t know who my mum's care worker is they keep changing but I never get told who she has.

I had to find a care home for an elderly friend requiring full nursing care, and I'm so glad I picked Parklands. My 91-year-old friend was very frail and stayed in the home for two months until he died. He received wonderful care during that time, and I cannot compliment the staff enough for looking after him in the last days of his life.