Parklands Care Home

Thank you so much for sharing such a moving and personal reflection. We are truly sorry for your loss, and it means a great deal to hear that your mother's final moments were met with such compassion, dignity and care. Supporting families through such an emotional time is a profound responsibility, and your kind words about our nurse's warmth and tenderness will be shared with immense pride. We are honoured to have been there with your mum at the end and deeply grateful for the trust you placed in us during such a significant moment. Our thoughts remain with you and your family.

Thank you so much for your kind words and glowing feedback. We're delighted to hear that your experience at Parklands has been such a positive one. It means a great deal to us that you feel welcomed, supported, and that your dad is known and cared for as an individual. We'll be sure to pass your comments on to the whole team - they'll be thrilled. Thank you again for your five stars!

Thank you so much for taking the time to share your experience. We're truly delighted to hear that you felt welcomed and reassured from your very first visit to Parklands. Creating a homely, supportive, and respectful environment is at the heart of everything we do - and it's lovely to know this came through as you looked for the right place for your sister. It means a great deal to us that you feel confident in the care and attention she receives, especially during those more difficult moments like over Christmas. Knowing she's safe, comfortable, and well supported is what matters most, and we're so glad that our team has helped bring you that peace of mind. Thank you again for your kind words - we'll make sure your feedback is shared with the whole team here at Parklands. It will mean the world to them.

Thank you for your thoughtful review. We're so pleased to hear that your aunt received the care and attention she deserved during her time at Parklands. Our team takes great pride in maintaining a clean, welcoming, and supportive environment for all our residents, and it's wonderful to hear that this was reflected in your experience. We truly appreciate your kind words about our colleagues - we'll be sure to pass them on. If there's anything else we can do for you, please don't hesitate to reach out.

Thank you so much for your kind words and for sharing your experience at Parklands Care Home. We understand how big a decision it is to place a loved one in care, and we're delighted to hear that you feel reassured knowing your mum is well looked after. Our team is truly dedicated to building meaningful relationships with residents, ensuring they feel safe, valued, and at home. It's also wonderful to hear that our new manager has made such a positive impression and is always available to chat. If there's ever anything we can do to further support you or your mum, please don't hesitate to reach out. We really appreciate your feedback!

Thank you for your kind words about our team at Parklands. We're delighted to hear your sister feels well cared for and enjoys the friendliness of our staff. We appreciate your feedback on activities and understand how important engagement is for our residents. We are actively working to enhance our activities programme and ensure meaningful stimulation for everyone. If you'd like to share any specific ideas or discuss this further, please feel free to reach out.

Thank you so much for taking the time to review our service. Your kind words are very much appreciated by every member of the team here at Parklands. We all regard caring for your gran as both an honour and a pleasure. She brightens up each and every day with her gorgeous smile and wonderful personality. If there is anything at all that she ever needs or wants, please do not hesitate to let us know.

Thank you so much for your kind words. We're truly grateful that you and your family feel supported and cared for at Parklands. It's heartening to know that our team's dedication to creating a safe and comfortable environment for your mother has made a positive impact. We understand how important it is to feel confident in your loved one's care, and we're honoured to be a part of your family's journey. If you ever need anything, we're always here for you.

Thank you for bringing your concerns to our attention. This is not what we are known for at Parklands and I have already met with our staff to find out what went wrong and to reinforce our company standards and expectations. In the meantime, should you have any concerns at all, please pop in and see me straight away and I will be more than happy to help you. In respect of the changes to your mum's key worker(s), I apologise for the lack of communication and can advise you that she now has both a key worker and a named nurse. We will make sure that you are kept informed of any changes moving forward and, as you know, you can always pop in for a chat with me if there is anything that you are unsure of.

Please accept our heartfelt condolences for the loss of your dear friend. We are deeply touched by your kind words and grateful for the trust
placed in us to care for him in his final days. It was our privilege to provide him with comfort and compassionate care. Thank you for sharing your heartfelt experience with Parklands. Our team is committed to offering compassionate and respectful care to all our residents, and it's truly rewarding to hear that this was reflected in both your and your friend's experience.

Thank you for your kind words. It is a pleasure to care for your father-in-law and we all look forward to seeing him and talking with him every day.

Thank you for your comments. I understand your concerns and can promise you that we will do everything that we can to maximise the wellbeing and quality of life of your mother-in-law. I would like to reassure you that your mother-in-law joins in with all group activities including the regular exercise classes. She particularly enjoys all forms of musical activity and entertainment. Many of our residents who are living with dementia will often not remember activities, interactions and events, particularly those that are the most recent. This can often lead to feelings of loneliness and boredom and is why we emphasise the importance of every moment of each interaction. Please get in touch with our activities coordinator who has numerous photographs of your mother-in-law enjoying a range of activities, which we will be more than happy to share with you.

Thank you for your kind words. It was a privilege to have been able to care for your uncle and he is greatly missed by all of us.

Thank you for your kind words, you are welcome anytime for a coffee and cake.

Hi, thank you for your feedback. We will share this with the team.

Thank you for your feedback; we will share this with the team.

Thank you for your kind review. We hope you continue to have a positive experience whilst visiting your friend. We will pass on your feedback to our team.
With best wishes.