- UK Care Homes Search
- Care Homes in England
- Care Homes in West Midlands
- Care Homes in Staffordshire
- Care Homes in Stoke on Trent Area
- Care Homes in Stoke-on-Trent
- Hanford Court Care Home - Avery Healthcare







A modern and luxurious home situated in Stoke-on-Trent, Hanford Court Care Home offers residential, dementia, and shorter-term respite care for the elderly in the area.
The home has been rated Good by the Care Quality Commission, with a particularly gratifying Outstanding rating in the care category (November 2020).
Inside the home, the thoughtful design significantly contributes to the standard of life. All bedrooms are generously sized and equipped with en-suites featuring walk-in...
Care Provided by Hanford Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hanford Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Hanford Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Gemma Boot(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- Open 24 hours
Parking
- Free parking available
Hanford Court Care Home - Avery Healthcare Reviews (80)
Hanford Court Care Home - Avery Healthcare has a Review Score of 9.6 (9.616) out of 10, based on 16 reviews in the last 2 years.
Over all time Hanford Court Care Home - Avery Healthcare has 80 reviews.
Hanford Court Care Home is a lovely caring environment. My mum has been there for roughly six years. They always support the residents and relatives. A happy, busy place, always clean and welcoming. Lots of activities and outside trips. Very helpful during lockdown and put our minds at ease. Communication via emails and always keep the families up to date with any issues. I would highly recommend this beautiful, caring, friendly care home.
Thank you for taking the time to review Hanford Court Care Home in Stoke-on-Trent. It is a pleasure to care for your mother and I am delighted to hear how much she enjoys living here. We highly appreciate your positive comments about our dedicated staff team and I will be sure to pass on the feedback. We look forward to seeing you on your next visit. Best Wishes.
Hanford Court provides the type and sort of residential care you would wish your parent, if needed, to reside. My family and mother have great respect for all aspects of this excellent care home.
Thank you for taking the time to review Hanford Court Care Home. Your feedback is truly invaluable to us and our staff team, who go above the standards on a daily basis, in order to provide an excellent level of care to all our residents, giving you and your family the peace of mind that you deserve. Best wishes, Rachel
On the whole, as a family, we are very satisfied with the home. The staff have been excellent during these difficult times, ensuring our mum has remained well and safe. We do, however, feel there could have been some slight improvements. There are not enough staff between the hours of 4 and 10 pm, this is a very busy time with medication and getting ready for bed. If a member of staff were available they could wait and chat with the residents and maybe do drinks and check rooms to make sure they have all had one.
Thank you very much for your lovely review and kind words. I will certainly pass this on to the team. In order to ensure that we have staff available at our busier times, we do operate a twilight shift where additional staff work from the hours of 6 pm-12 midnight, which we find works well. I am happy to discuss with you any individual suggestions and feedback that you may have. Regards.
Very friendly staff, well-managed home, staff are trained well and follow procedures. They keep the family well informed of the resident's progress. Good activities are available. Very impressed with their handling of the whole Covid experience and the measures taken albeit strict at times (but for the good of the residents).
Thank you for taking the time to review Hanford Court Care Home and for your amazing 5-star review. Your feedback is truly invaluable to us and our staff team who go above and beyond the standards daily to deliver an exceptional level of care, whilst creating a fun and loving care community for all...
My mother has been a resident for over ten years and has been very happy and well cared for over the years. All staff are helpful, cheerful and patient. I wish my mother could have sides to her bed as she has fallen out of bed several times.
Thank you for your lovely review. I would welcome the opportunity to meet with you to discuss in person your mother’s individual risk assessment regarding her bed. Please be assured that this has been fully assessed by our trained team. I look forward to hearing from you.
This home has maintained its standards through very challenging times. I cannot praise them enough for the care offered to my parents and the clarity of communication with myself. The staff are always cheerful and positive, going out of their way to make home life as good as it can be. A remarkable team of people providing excellent service.
Thank you for taking the time to review Hanford Court Care Home and for your kind words about the staff team, all of whom have shown exceptional dedication and compassion during these unprecedented times. It is a true pleasure to have your parents living with us, in the loving care community that we create. Best wishes, Rachel.
My friend has been at Hanford Court originally for respite - she has now been there for sixteen months. During this time, she has been looked after and cared for 100%. I feel that with the Covid situation she is in a safe environment and has opted to stay as a resident. My views of Hanford Court are reflected in the relevant ratings.
Thank you for taking the time to review Hanford Court Care Home and for your kind words. We are so delighted to hear that your friend enjoyed her respite stay at Hanford Court and decided to become a full-time resident in the loving community that we create. The safety of our residents is always...
I have found the level of care far exceeds my expectations. The safety at the home is exemplary, no risks are taken. The staff are very friendly, helpful and informative. I highly recommend Hanford Court.
Thank you for taking the time to review Hanford Court Care Home and for your kind words. We are so delighted to hear how satisfied you are with our home and the exceptional level of care that is provided to all our residents. Our housekeeping team take great pleasure in providing a clean, safe environment for all our residents to live in. Best wishes Rachel.
My nan has been here for a while and she seems very happy and content. Staff really do an outstanding job looking after the residents and always happy to answer any questions I may have and always feel welcomed.
Thank you for taking the time to review Hanford Court Care Home and for your lovely feedback. It is a true pleasure to have your grandmother living with us in the loving community that we create. Our staff team are delighted to hear such kind words about the dedicated work they do, to ensure all our residents receive exceptional standards of care. Best wishes Rachel
Hanford Court is such a welcoming home and my great Nanna has been extremely happy and content there. It was so lovely to be able to visit my great Nanna in the pod and was the first time in person as I was only able to see her via FaceTime.
Thank you for taking the time to review Hanford Court Care Home and for your kind words. Our highly trained staff team go and above the standards to ensure all our residents feel at home/welcome in the loving community that we create. Best wishes Rachel.
I was very unsure when Mum moved into Hanford Court, however, I soon realised what an excellent facility she is in. She, herself, absolutely loves it and rest assured we would know about it if anything was wrong. The staff are brilliant with everyone.
I cannot fault this care home, it is sparkling clean, the rooms are amazing and the staff - I can not say how good they are. They treat every resident as if they were family, they are so caring and I have never heard any raised voices. The food is served hotel-style and is delicious according to my father.
The surroundings and comfort of Hanford Court are what led us to choose this particular care home with my Granny. It's so reassuring to know she is comfortable, safe and well cared for.
Staff shortages are noticeable with a decline in personal care and poor housekeeping standards. Staff shortages lead to a decline in individual client needs, e.g. toileting, washing, grooming and assistance with feeding on occasions when the resident is having an 'off day'. More and varied activities would benefit residents.
Thank you to everyone involved.
All the staff are extremely pleasant and helpful.
The staff are very pleasant, nice rooms, lovely gardens to sit in. My sister seems very happy here.
Staff pleasant, friendly and efficient. Our sister is very happy and well cared for.
Always a happy, friendly greeting from the excellent reception staff.
First class care home for my relative. Nothing too much trouble. Clean and friendly. The best care home for miles around.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 January 2020Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (1)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
- 13 Aug 2026Organiser: Hanford Court Care Home - Avery Healthcare
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Hanford Court Care Home - Avery Healthcare.
Meet the Team (6)

Hello, my name is Gemma, and I am delighted to be the Home Manager here at Hanford Court.
Having the privilege to work here for the past 9 years, Hanford Court has truly become a second home for me.
With 17 years’ experience in the healthcare sector my previous roles have included, Carer/Senior Carer, Team Leader, Trainer, and Deputy Manager. I have also achieved qualifications such as NVQ Level 5, Social Care, and a Diploma in Sociology, where I have gained the skills and knowledge to succeed in my role today.
Within this time, I have shared many treasured moments with the residents I have had the pleasure to meet.
Seeing my residents smile each day gives me the motivation to perform at the highest level. One proud moment that I will cherish throughout my career was when I was able to fulfil one of my residents’ dreams of riding in a helicopter. It was so special just to see how happy they were.
I would best describe myself as very sociable. We have multiple cosy lounge areas throughout our home where you will often find me having a cuppa and a natter with one of our residents. In my spare time, I enjoy cooking and watching football.
Avery Healthcare, owners of Hanford Court, best stands out for their award-winning standards of care. And our home is no different. My favourite aspect of Hanford Court would be its beautiful, landscaped gardens which residents can enjoy all year round, whether that be planting crops to later be used by our talented culinary team or just simply soaking up the sun on a summer’s day. We have also recently installed our visiting pod which facilitates safe visiting for our residents and their loved ones.
I look forward to welcoming you to the Hanford Court care community.

Hi, I am Louise. I have worked at Hanford since 2012 and really enjoy it. It is homely, inviting, and the staff are compassionate, and some core staff have been here a very long time. The training team are excellent.

Lisa has worked for Avery for several years. She was an internal trainer. She has completed her Diploma Level 3 in Health and Social Care. Lisa is a very dedicated team member and is always willing to go above and beyond daily.

Kelly has worked with us here at Hanford Court since 2012. She is an experienced team leader. She is very friendly and helpful. Kelly has a very infectious laugh, which she shares on a daily basis. She takes pride in her daily work and her team

Mel has been the team leader on the Doulton suite since 2022. She has been in care for many years and brings much experience. She loves to complete lots of fun activities with the residents

Lisa has worked for Avery for 13 years. She started as a carer on the memory care floor and progressed to a well-being assistant, later being promoted again to a well-being lead. She loves to engage with the residents and enjoys completing fun trips, entertainment and activities.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hanford Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Hanford Court Care Home - Avery Healthcare has an Enhanced Service -more info.