- UK Care Homes Search
- Care Homes in England
- Care Homes in West Midlands
- Care Homes in Staffordshire
- Care Homes in Stoke on Trent Area
- Care Homes in Stoke-on-Trent
- Hanford Court Care Home - Avery Healthcare







A modern and luxurious home situated in Stoke-on-Trent, Hanford Court Care Home offers residential, dementia, and shorter-term respite care for the elderly in the area.
The home has been rated Good by the Care Quality Commission, with a particularly gratifying Outstanding rating in the care category (November 2020).
Inside the home, the thoughtful design significantly contributes to the standard of life. All bedrooms are generously sized and equipped with en-suites featuring walk-in...
Care Provided by Hanford Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hanford Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Hanford Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Gemma Boot(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- Open 24 hours
Parking
- Free parking available
Hanford Court Care Home - Avery Healthcare Reviews (80)
Hanford Court Care Home - Avery Healthcare has a Review Score of 9.6 (9.616) out of 10, based on 16 reviews in the last 2 years.
Over all time Hanford Court Care Home - Avery Healthcare has 80 reviews.
The staff are always very helpful and the general appearance of the internal surroundings is very pleasant. The patient has to have a riser and lowering bed but we don't think it is up to a good standard. It is not a comfortable mattress.
Thank you for your feedback, the rising beds do require a specific mattress. However, if you wish to discuss this further with me, please feel free to contact me.
Mum's only been there since November. She settled very well. I didn't think she would. From day one the staff and management have remembered her name! So smart and friendly, so far all good. Mum couldn't be in a better place. Thank you!
Thank you for your lovely feedback and we really appreciate it
I can’t fault the care my grandad has/is receiving at Hanford Court, after him initially being very apprehensive about moving he is now integrating into daily life and has improved greatly from when he first moved. All the staff treat him as an individual and family are kept up to date with any information. We all know he is in safe hands.
Thank you for your kind words and great feedback, we really appreciate it.
Words are not enough to express our sincere gratitude for the kindness and wonderful support given to my wife and me whilst staying at Hanford Court Care Home. We received safe dementia care for my wife whilst I required professional convalescent/rehabilitation care following a hip operation (be it we resided in separate rooms and on separate floors). The attentive staff make one feel very welcome, and supportive and take pride to ensure your stay here is happy and memorable. We would have no hesitation recommending Hanford Court to any prospective guests. First-class care throughout!
My sister and I are extremely satisfied with our mum's care at Hanford Court. The internal and external surroundings are very pleasant and well maintained and the staff work very hard to provide a homely atmosphere with many varied activities. Mum has made many friends and is always telling us how happy she is - it gives us great peace of mind. A big thank you to all staff!
Thank you for your feedback and kind words. We really appreciate you taking the time to complete a review.
As a visitor, I always feel welcome and at home and I know that my sister's needs are met 100%.
Thank you so much for your feedback, we really appreciate your kind words.
As a resident from April 2022, it has taken me until recently to adjust to my change of lifestyle. I am reconciled and understand how my life will be. The tick box is largely a waste of time for example staff range from excellent through to poor, willing to do the least they need to. Under facilities, a personal plus would be a simple gym but I realise this would be difficult to supervise. As requested I have marked every box of the course assessment.
My aunt has only been a resident for a few months but staff are helping her to 'settle in' and encouraging her to join in activities.
Thank you for taking the time to complete a review and your feedback, we appreciate it.
Enjoyed my stay, carers and all staff were excellent and welcoming. My room was spacious and very well equipped. A beautiful dining room and communal areas. Enjoyed the quiet, secluded gardens. My only slight complaint was the service of food at meals time and I regularly had luke warm hot meals.
We are glad you enjoyed your stay. While you were here you did address the meals with the manager who tried to rectify your concerns immediately. We have continued to monitor the service to ensure this does not happen in the future. Hope to see you again soon.
The care that I have seen given is excellent. As a nurse, the practice and care that is upheld throughout is excellent. They really go the extra mile for the service users ensuring personalised care is given. They ensure that they have a wide range of activities to ensure everyone takes part. The manager should be proud of their staff.
My total experience when visiting Hanford Court Care Home from the moment you go through the door was staff are friendly, if you need talk to management they are always on hand for a quick chat. There is always activities going on and keeping residents active and motivated.
Thank you for taking the time to review Hanford Court Care Home in Stoke-on-Trent. We are delighted to hear how happy you are with the care received from our dedicated staff team. It is also nice to hear that the daily activities and trips out provided by our talented well-being team are well received. Best wishes.
Everyone is very friendly and the staff keep me informed. Happy to answer any questions. Dad seems reasonably happy and does take part in activities. Very recently there are not many residents on the top floor and Dad is isolating himself in his room a lot. Activities were reduced initially because of Covid but have not seemed to have started up fully yet. Dad enjoyed his shave/haircut.
Thank you for taking the time to review Hanford Court Care Home in Stoke-on-Trent, your feedback is invaluable to us and our staff team. I can confirm that activities at the home have recommenced, however some of the entertainers we had booked, unfortunately cancelled due to illness themselves. We...
My dad's care has been exceptional. Since my dad went in, his health and mobility have very much improved. He really likes being there.
Thank you for taking the time to review Hanford Court Care Home in Stoke-on-Trent and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your dad has received from our dedicated staff team since being a part of our loving care community, giving you and your...
My nan has been a resident of Hanford Court Care home since December 2022. All the staff are very helpful, friendly and accommodating. There are plenty of activities for the residents to do, if they wish. Nan has really settled in and loves it there. I would highly recommend the home to anyone in the difficult situation of having to find their loved ones a new care home.
Thank you for taking the time to review Hanford Court Care Home in Hanford. We are delighted to hear how happy you are with the care your nan has received from our dedicated staff team, since being a part of our loving care community, giving you and your family peace of mind. It is also lovely to know that your nan has settled in so well and appreciate your wonderful comments. Best wishes.
A beautiful home.
Thank you for taking the time to review Hanford Court Care Home and for your amazing 5-star rating. Your feedback is invaluable to us and our staff team. Best wishes
I have been delighted with her care and support, including the many activities laid on daily. There are many opportunities for stimulation and enjoyment for residents, including hairdressing and beauty sessions too. The staff have been wonderful and very caring. I would not hesitate to recommend this care home.
Thank you for taking the time to review Hanford Court Care Home in Stoke-on-Trent. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. We understand...
Resident's rooms are adequate with private wet room and kept clean.
Thank you for taking the time to review Hanford Court Care Home in Stoke-on-Trent. Your feedback is truly invaluable to us and our staff team who go over and above on a daily basis to provide an exemplary level of care. I will be sure to pass your kind words on to the rest of the staff team. Best wishes, Rachel.
Obviously, Covid has had its effect on lots of areas in the home.
Thank you for taking the time to review Hanford Court Care Home in Stoke on Trent. I would like to apologise for the lack of attention to detail and the quilt cover being inside out. I have spoken to the Housekeeping team to arrange for the carpet to be deep cleaned this week. We are carrying out...
Thank you to everyone at Hanford Court.
Thank you for taking the time to review Hanford Court Care Home in Stoke-on-Trent and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person centred care for all...
Decor has in the last 18 months become tired and in need of redecorating, understand that due to covid things have been let go, due to more obvious pressures.
Suggestion that may be a good idea, to send out a email update regarding each resident to the family, to say how they are and any changes to our loved ones so that we can monitor with out having to speak to a different staff member with different opinions of their health and wellbeing.
Thank you for your feedback, in light of recent covid restrictions we are now getting back on track with open visiting including external supplies and a support team. We do have a rolling programme of decoration here at Avery and we will be included in this in due time. The team leader will be...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 January 2020Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (1)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
- 13 Aug 2026Organiser: Hanford Court Care Home - Avery Healthcare
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Hanford Court Care Home - Avery Healthcare.
Meet the Team (6)

Hello, my name is Gemma, and I am delighted to be the Home Manager here at Hanford Court.
Having the privilege to work here for the past 9 years, Hanford Court has truly become a second home for me.
With 17 years’ experience in the healthcare sector my previous roles have included, Carer/Senior Carer, Team Leader, Trainer, and Deputy Manager. I have also achieved qualifications such as NVQ Level 5, Social Care, and a Diploma in Sociology, where I have gained the skills and knowledge to succeed in my role today.
Within this time, I have shared many treasured moments with the residents I have had the pleasure to meet.
Seeing my residents smile each day gives me the motivation to perform at the highest level. One proud moment that I will cherish throughout my career was when I was able to fulfil one of my residents’ dreams of riding in a helicopter. It was so special just to see how happy they were.
I would best describe myself as very sociable. We have multiple cosy lounge areas throughout our home where you will often find me having a cuppa and a natter with one of our residents. In my spare time, I enjoy cooking and watching football.
Avery Healthcare, owners of Hanford Court, best stands out for their award-winning standards of care. And our home is no different. My favourite aspect of Hanford Court would be its beautiful, landscaped gardens which residents can enjoy all year round, whether that be planting crops to later be used by our talented culinary team or just simply soaking up the sun on a summer’s day. We have also recently installed our visiting pod which facilitates safe visiting for our residents and their loved ones.
I look forward to welcoming you to the Hanford Court care community.

Hi, I am Louise. I have worked at Hanford since 2012 and really enjoy it. It is homely, inviting, and the staff are compassionate, and some core staff have been here a very long time. The training team are excellent.

Lisa has worked for Avery for several years. She was an internal trainer. She has completed her Diploma Level 3 in Health and Social Care. Lisa is a very dedicated team member and is always willing to go above and beyond daily.

Kelly has worked with us here at Hanford Court since 2012. She is an experienced team leader. She is very friendly and helpful. Kelly has a very infectious laugh, which she shares on a daily basis. She takes pride in her daily work and her team

Mel has been the team leader on the Doulton suite since 2022. She has been in care for many years and brings much experience. She loves to complete lots of fun activities with the residents

Lisa has worked for Avery for 13 years. She started as a carer on the memory care floor and progressed to a well-being assistant, later being promoted again to a well-being lead. She loves to engage with the residents and enjoys completing fun trips, entertainment and activities.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hanford Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Hanford Court Care Home - Avery Healthcare has an Enhanced Service -more info.