Herries Lodge, Sheffield, South Yorkshire
Herries Lodge, Sheffield, South Yorkshire
Herries Lodge, Sheffield, South Yorkshire

Anchor’s Herries Lodge, in Sheffield, is a purpose-built home supporting up to 47 older people to live a comfortable lifestyle, as well as specialising in dementia care. A contemporary and modern care home, Herries Lodge offers en-suite rooms with a TV, DVD player and mini fridge, and a range of facilities including a hair salon and a bar area.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

Anchor was named Best Care Home Operator at the Care Awards in 2015. They are one of England’s largest provider of housing and care for those over 55 years of age and have more than years’ experience as a not-for-profit provider of services to older people. Anchor reinvest the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

Group: Anchor

Person in charge: Sarah Burley (Home Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 47

Rooms with ensuite WC: 47

Facilities & Services: Respite Care • Convalescent Care • Separate Dementia Care Unit • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Herries Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Herries Lodge has a Review Score of 8.9 (8.935)

The Review Score of 8.9 (maximum of 10) for Herries Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Herries Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.403 for Herries Lodge is calculated as follows: ( (43 Excellents x 5) + (19 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 72 Ratings = 4.403

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.532 Points relating to the number of positive Reviews for Herries Lodge is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9.4 Target = 0.532

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Herries Lodge?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Herries Lodge

  • Daughter of Resident/Service User
    3
  • Cousin of Resident/Service User
    1
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1

I visited Herries Lodge to visit my cousin.
She moved into the care home three weeks ago and I was very impressed.
The home is spotless and has no urine smell at all.
The staff I met were all open and everyone seemed relaxed and comfortable.
Her room was beautiful and we were able to take some of her own memorabilia, her TV etc and it was pap tested by a very nice chap.
All in all, it is the nicest care home I've ever visited.
The food is excellent and we her family are confident she is being very well cared for.
The place to me is excellent.

How likely would you be to recommend Herries Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Herries Lodge provided a very secure and caring environment for my mum in the last years of her life. Although her dementia progressed, staff always treated her with dignity, respect and as an individual. Her room was spacious and nicely decorated and it was a pleasure to visit.

The home took care through extra services such as hairdressing to help mum feel positive about herself when we visited we were always made welcome as a family and staff took care to keep us updated with the information we needed. I'm very grateful to all the carers who looked after my mum in challenging times.

How likely would you be to recommend Herries Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On the whole, I was very satisfied with the care my mum received. She enjoyed her stay at Herries Lodge (almost 2 years). She was well cared for, kept clean and towards the end she was kept comfortable. Initially, she enjoyed the company of the other residents and staff.
My two main concerns were poor quality food (although mum had a poor appetitie so I think she wouldn't have enjoyed anything). Secondly, I do think there should have been more activities and also more entertinament.

How likely would you be to recommend Herries Lodge? Extremely Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Good

Activities: Very Poor

Management: Poor

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

A bright, modern care home, with en-suite rooms and a fridge in all rooms.
Very friendly staff ad easily approachable.
A good size garden with gazebos and benches.
Individual care books can be looked at at any time.
More activities for every day would be better i.e dominoes, jigsaws etc.

How likely would you be to recommend Herries Lodge? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

I have been in Herries Lodge for 5 years in April and have been really happy in the care home. I find the staff very helpful and sociable and have catered for my every need. I have got peace of mind because there is always someone on hand to help me whatever my needs are.

How likely would you be to recommend Herries Lodge? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The home took care of my brother from August. He had dementia. He loved the home from the minute he arrived. It's lovely and airy, wide corridors, no smell of urine which was prevalent in most other places. There's a cinema room, a coffee bar. It's wonderful, however, the most important element was the staff. I have used other care homes for elderly relatives, but never known such wonderful, caring staff. They are fantastic. I cannot recommend them too highly.

How likely would you be to recommend Herries Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

September 2016

CQC rated Good in October 2016

Recipient: Herries Lodge

Date: Wednesday 07 Sep 2016

more details

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Staff Profiles

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Care Home Idol 2016

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