St Catherines View

212 Stanmore Lane, Winchester SO22 4BL
Review Us
9.9 94 Reviews
  • St Catherines View, Winchester
St Catherines View is a unique dementia care home, having been specially designed to suit the care needs of residents with conditions like Alzheimer's disease.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The home's interior is made up of five small house groups that allow specialist nurses to achieve high standards of dementia care, through personalised packages and in surroundings that are beneficial to those living with memory loss.

Experience the warmth and care of this friendly, relaxing care home whilst making new friends.

St Catherines View is registered with the Care Quality Commission to welcome up to fifty-six residents and has its own landscaped gardens.

The home has a cafe, with doors out onto the gardens, where tea, coffee and cake are enjoyed by residents and visitors alike.
Show St Catherines View on the Map

Care Provided by St Catherines View

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1800

These prices are only a guideline, please contact St Catherines View to find out the exact price for your requirements.

Contact St Catherines View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact St Catherines View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Vanda Baker (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Visiting

  • At St Catherines View, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at St Catherines View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved

St Catherines View Reviews (94)

9.9

St Catherines View has a Review Score of 9.9 (9.885) out of 10, based on 17 reviews in the last 2 years.
Over all time St Catherines View has 94 reviews.

Overall Experience
  • 91
  • 2
  • 0
  • 1
  • 0
Date Published
  • 94
  • 5
  • 8
  • 17
  • 77
Reviewer Connection to St Catherines View
  • 37
  • 24
  • 12
  • 9
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 94, showing 81-94
Review from Rachel E (Daughter of Resident) published on 1 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided in this home is so good that I cannot think of a single area for improvement. Staff are warm, welcoming and helpful. Each resident really is treated as an individual with all their care needs constantly and thoroughly assessed. Activity staff work on a one to one, as well as group
basis.


The environment is geared to those with dementia.


My mother resided here at a time when her care needs changed rapidly. Not only did the staff respond to her needs but also to my father's. He remained with her constantly in the last three days of her life. The staff cared and supported him just as much as they did my mother.


There are so many things that make this home stand above all the rest. In summary, this is a place where one can receive top quality dementia care. It is not just a home that is willing to take people with dementia. I and my family will be forever grateful to the manager and the staff, and indeed to those behind the entire Colten ethos. If only all homes were this good.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret S (Wife of Resident) published on 12 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the short time my husband has been here I have found the staff to be caring and considerate at all times, always providing me with up to date information.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Son of Resident) published on 5 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class care home, with all trained staff in dementia care, which is virtually important to residents and family. All the staff are very professional about what they do and the care they give. All family/friends who visit are very impressed.
The home has a lovely, warm, safe feel - a real pleasure
to go there!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from ML (Daughter of Resident) published on 12 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at St Catherines View were absolutely exceptional. I use the word 'team' as everybody I came in contact with from the laundry room, kitchen, carers through to management treated my mum and myself with such kindness. The staff were gentle and showed respect for mum's dignity always. My family
and I will always be grateful for St Catherines View allowing us to have 'peace of mind' that mum was receiving the best possible care. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H R (Wife of Resident) published on 23 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at St Catherines View for just over a year, and I feel confident that the challenges his dementia gives to the staff are met with much thought, care and support. All the staff give residents loving care and treat their individual needs with understanding and dignity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim C (Son of Resident) published on 26 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Colton Care show every diligence and professionalism in caring for our mother, who has gained physical and mental strength since entering the nursing home. The family can genuinely relax, knowing our mother is well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steve T (Son of Resident) published on 21 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad received excellent care during his time at St Catherine's View, during which time his Alzheimer's disease was worsening.
Following a few weeks in hospital for a serious infection our chosen preference was for him to receive palliative care st St Catherine's View. His last few days of life were
made as comfortable as possible and the care provided excellent. My immediate family and I were there when dad passed away. The kindness, dignity and genuine compassion from the staff of St Catherine's View was much appreciated by my family and I.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A T (Son of Resident) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were welcomed to the home by all staff in a warm, friendly manner. My mother has improved so much from being here about a month, interacting with others and eating properly, the friendly staff encourage her to be up and dressed. Qualified nurses give reassurance that the meds are correct and working
in the right way. Good all round feel and good surroundings.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kate M (Daughter of Resident) published on 20 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am constantly amazed at the patience the carers show towards my mum. They really know her and know how to look after her. It is not easy to care for someone who is so negative and sometimes disruptive! Thank you.
The only reason I have scored some 'good' is that there is no 'very good' to tick. All
my 'goods' are really 'very good' and 'excellent' really does mean excellent!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian T (Husband of Resident) published on 14 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From first arrival to date everything has been entirely satisfactory, and I am pleased and hugely relieved that my wife is at St Catherine's View. I very much appreciate the use of the excellent Guest Suite! The non-slip surface in the shower, is the best I've known. Your staff are remarkable, particularly
the care assistants. But at meal times, between feeding residents and the other duties, they can be really stretched and there appears to be no spare capacity in the event of any problem arising.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roger B (Partner of Resident) published on 8 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a regular weekend visitor and as I have to travel some distance I regularly stay over at the care home on a Saturday night, if of course the guest room is available without exception the carers, receptionists and other staff are always friendly and most accommodating. In October 2015 I suffered
a stroke whilst staying at the home. The nurses and carers were extremely kind and allowed me to stay over when the hospital discharged me just before midnight on the Sunday night. Most of my good markings would be very good if that category existed. For such a large home a happy place to visit and very comfortable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael H (Son of Resident) published on 1 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents reside in St Catherines and I cannot imagine any other place where either would receive any better care and attention than they currently do.
The facilities and care provided are tailored to suit both of their very different needs which is commendable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deborah W (Daughter of Resident) published on 20 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
A warm welcome awaits one on each and every visit, a smile, a greeting, a reflection on recent activities. The staff are amazing, real team work, the carers so patient and understanding of everyone's individual needs, the housekeeping team attentive to every small detail, it's like a 5 star hotel, the
catering team are exceptional, beautifully prepared and presented food at any time of day, the laundry service equally good, maintenance team always checking things should be as they wish, the garden an oasis of calm, social carers / activities work so hard in very difficult situations but never give up. The residents are always well presented, hair and nails attended to and attention paid to details of relatives requests. Difficult situations are diffused with dignity and respect for all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian (Husband of Resident) published on 16 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers exceptionally good, food very variable.
Reply from Laura Rolph, Assistant Marketing Manager at St Catherines ViewWe have discussed at length the above comments with the reviewer and the comment specifically relates to the desserts. All aspects of this have now been resolved.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for St Catherines View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.960 for St Catherines View is calculated as follows: ( (192 Excellents x 5) + (8 Goods x 4) ) ÷ 200 Ratings = 4.96
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for St Catherines View is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (19)

Meet the Team (2)

Vanda

Vanda Baker

Job Title: Home Manager

Vanda leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Stefan

Stefan Zhelyazkov

Job Title: Clinical Lead

Stefan is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Catherines View to verify any information. View our terms and conditions. St Catherines View has an Enhanced Service - more info.