St Catherines View

212 Stanmore Lane, Winchester SO22 4BL
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10 92 Reviews
  • St Catherines View, Winchester
St Catherines View is a unique dementia care home, having been specially designed to suit the care needs of residents with conditions like Alzheimer's disease.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The home's interior is made up of five small house groups that allow specialist nurses to achieve high standards of dementia care, through personalised packages and in surroundings that are beneficial to those living with memory loss.

Experience the warmth and care of this friendly, relaxing care home whilst making new friends.

St Catherines View is registered with the Care Quality Commission to welcome up to fifty-six residents and has its own landscaped gardens.

The home has a cafe, with doors out onto the gardens, where tea, coffee and cake are enjoyed by residents and visitors alike.
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Care Provided by St Catherines View

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1800

These prices are only a guideline, please contact St Catherines View to find out the exact price for your requirements.

Contact St Catherines View to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact St Catherines View to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Vanda Baker (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Visiting

  • At St Catherines View, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at St Catherines View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved

St Catherines View Reviews (92)

10

St Catherines View has a Review Score of 10 (9.957) out of 10, based on 16 reviews in the last 2 years.
Over all time St Catherines View has 92 reviews.

Overall Experience
  • 89
  • 2
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Date Published
  • 92
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Reviewer Connection to St Catherines View
  • 36
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  • 1
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Total of 92, showing 61-80
Review from A W (Son of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home. The environment is peaceful and caring. The nurses are brilliant. So supportive to Mum and the other residents.
There is always entertainment so the residents are fully occupied too.
A well run, very professional outfit - highly recommended.
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Review from K C (Daughter of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After extensive research, I feel very lucky finally to have found such an excellent care home for my mother. Every member of staff is trained in dementia care and that really shows. Without exception, they are lovely people and I cannot fault the care she is being given.
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Review from M J (Daughter of Resident) published on 1 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at St Catherines for just over 2 months. Since arriving she has been much more settled and content, which I attribute in large part to the carefully laid out facility, the good staffing levels, and the excellent standard of care. It is clear that all staff are thoroughly
trained in managing people with dementia, to a standard that is not seen elsewhere.


Details such as my mother’s clothes being fully labelled by the morning after her arrival, the fact that all staff speak to residents, and visitors and the lovely “cafe” that people visiting can go to with their friend/family member make this much more homely than would be expected.


The whole staff have an air of friendly professionalism and the atmosphere is supportive and caring. We were recommended to this facility by a senior medical professional, so are not surprised to find the standards to be so high. We would not hesitate to recommend St Catherine’s View to others.

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Review from June M (Relative of Resident) published on 5 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum comes to St Catherines View for respite care. I have talked to her about her experience and this review reflects what she said - her room is lovely, and has everything she needs. It is always clean, comfortable, warm and cosy and has stunning views of St Catherines Hill. The food is excellent,
plentiful, and there is a good choice on the menu. The staff are brilliant and very hard working. She says they always have time for her, popping in to say hello and taking really good care of her. They are friendly, kind and cant do enough for her.


It is wonderful to have somewhere like St Catherines where we can leave mum and know she is safe and happy. The staff and management are brilliant. Mum pops in for the activities even when she is not staying and the staff always make us feel welcome. Visiting between stays means that mum feels familiar, and at home at St Catherines. They also offer a booking service which means we can plan our holidays, which is a big bonus for us.

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Review from S F (Daughter of Resident) published on 8 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to St Catherines View at the end of November 2017. Until then she was living independently with dementia but had an accident resulting in her needing formal care, a shock for us all. From the first time I met the staff, it was evident how passionate they feel about their individual and wider
roles as part of the St Catherines View team.


Mum has been shown love, care and friendship and has been supported in her recovery by the staff and other residents. The staff are superb and I was able to leave mum knowing that she was happy and felt safe.


The care she received was adapted to her routine, likes/dislikes and she was encouraged to join in with the other residents and activities on offer. She was always treated with dignity and respect.


Due to distance, mum has recently moved to a home closer to us. If I could, I would pick up and move St Catherines View and all it's staff to be nearer to us. It really is a very special place where your loved one and wider family are genuinely cared for.

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Review from A F (Daughter of Resident) published on 4 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into St Catherines View in August 2017. From the day she moved I have never had a moments concern about her wellbeing. All the staff are caring, go over and above their duties to the residents. Since my mother's diagnosis of dementia in 2009, this is the first me and my family have felt
completely reassured that she is safe, wonderfully looked after and genuinely loved by the carers. I have nothing but deep admiration for them all.
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Review from Chris T (Son of Resident) published on 2 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day that we first met them, the staff at St Catherines View impressed us with their professionalism, knowledge and caring attitude. You are quickly made to feel part of the family and to make yourself at home. From the moment they arranged the transfer of my mum from the hospital into their
care they have looked after her medical, mental and personal-care needs excellently. The themed rooms are great and we're looking forward to the spring so we can explore the gardens with mum too. Residents are encouraged to participate in as many activities as they are able to and there are regular trips out. The staff always make time to listen to any question or request from relatives and are obviously genuinely fond of their residents.
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Review from Tony (Son of Resident) published on 20 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not have asked for a more dignified, professional and friendly environment in which my mother could remain and be cared for in what turned out to be her last few months. A wonderful warm environment more like an upmarket hotel, my family and I particularly loved the music room where my daughters
could play and sing to their grandmother (who simply loved music) when they visited. Wonderful helpful, communicative and kind staff who looked after mum as if she was their own.
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Review from L G (Daughter of Resident) published on 31 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at St Catherines View for more than a year.
He is very settled, well fed and looked after by the staff in the home.
The standard of care is very good and the staff are lovely - particularly the team I have met in Buttercross.
My siblings and I are very happy with the level of care
our father receives.
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Review from Brian R (Power of Attorney of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I are extremely highly satisfied with the home and its functioning. The staff are excellent and we feel that they are tending absolutely wonderfully to the residents. It is a great help to us to know this.
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Review from M S (Son of Resident) published on 21 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Catherines is a very well organised care home for residents suffering from dementia. Clean, well run and everything done to a very high standard. The staff, from manager down to carers were brilliant and my mother was very happy there. The fees are on the high side and this was the reason we had
to leave.
Reply from Laura Rolph, Assistant Marketing Manager at St Catherines View
Thank you for your review and your likelihood to recommend St Catherines View. We always look to work with families with regards to fees and are disappointed on this occasion that this wasn’t brought…read more
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Review from L G (Daughter of Resident) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was adamant she would never come into a care home. She said it would kill her! We finally had no option and anticipated terrible scenes and attempts to escape. We are delighted to say that within a week or so she was completely happy, looked well and was joining in and enjoying all the activities.
The staff are fantastic - they have made it a success and the whole family are happy.
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Review from Simon B (Grandson of Resident) published on 27 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandma has been a resident for a few years and living far away we are happy knowing she is well looked after.


She benefits from a range of activities and has good relationships with the carers.

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Review from Linda C (Daughter of Resident) published on 6 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Catherine's View has been my mum's 'home' for just over 2 years. Whilst she is no longer well enough to enjoy the many outings and activities provided, the outstanding care, love and kindness she has always received from everyone is exemplary. We do appreciate everything that is done for her.


Thank

you so much.
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Review from Sue C (Daughter of Resident) published on 8 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at St Catherines View for three months now. The staff are always very caring and have done everything they can to help my mum settle in. We all found it difficult at first but with patience and support from all the staff mum has settled in well to her new home and we, the family, know
that she is safe and being well cared for.
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Review from Paul M (Son of Resident) published on 29 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived at St Catherines View 7 weeks ago. She is in complete denial of her dementia and has been a very difficult case. The assessment was completed in a professional kind manner (i.e. no clipboard questionnaire asking upsetting questions about her memory). Today she is looking better, eating
and sleeping well, making friends, playing cards and attending dance and singing classes. She doesn't remember any of this but she does retain a feeling of being taken care of by nice people in a nice place. I can't commend my mother's carers and the management at St Catherines View enough for achieving something that we could not imagine: making and keeping my mother happy. St Catherines View is part of the Colten Care Group, a privately owned business that own and run around 20 homes. The staff seem to be happy and proud working for the company. It is a clean (no unwelcome smells), modern and attractive environment to be in with a cleverly designed layout, gardens and views.
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Review from Carolyn D (Daughter of Resident) published on 25 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a new experience for our family, everybody has been so kind and helpful with everything.
My father has had and is having excellent care. Everybody makes you feel so welcome - like you are part of a family.
Spotless, everything is immaculate.
I would recommend St Catherines to anyone.
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Review from Ann H (Daughter of Resident) published on 4 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff who we feel look after our mother with the utmost care while maintaining dignity and respect.
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Review from Rachel E (Daughter of Resident) published on 1 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided in this home is so good that I cannot think of a single area for improvement. Staff are warm, welcoming and helpful. Each resident really is treated as an individual with all their care needs constantly and thoroughly assessed. Activity staff work on a one to one, as well as group
basis.


The environment is geared to those with dementia.


My mother resided here at a time when her care needs changed rapidly. Not only did the staff respond to her needs but also to my father's. He remained with her constantly in the last three days of her life. The staff cared and supported him just as much as they did my mother.


There are so many things that make this home stand above all the rest. In summary, this is a place where one can receive top quality dementia care. It is not just a home that is willing to take people with dementia. I and my family will be forever grateful to the manager and the staff, and indeed to those behind the entire Colten ethos. If only all homes were this good.

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Review from Margaret S (Wife of Resident) published on 12 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the short time my husband has been here I have found the staff to be caring and considerate at all times, always providing me with up to date information.
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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for St Catherines View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for St Catherines View is calculated as follows: ( (180 Excellents x 5) + (8 Goods x 4) ) ÷ 188 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Catherines View is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (2)

Vanda

Vanda Baker

Job Title: Home Manager

Vanda leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Stefan

Stefan Zhelyazkov

Job Title: Clinical Lead

Stefan is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Catherines View to verify any information. View our terms and conditions. St Catherines View has an Enhanced Service - more info.