St Catherines View

212 Stanmore Lane, Winchester SO22 4BL
Review Us
10 90 Reviews
  • St Catherines View, Winchester
St Catherines View is a unique dementia care home, having been specially designed to suit the care needs of residents with conditions like Alzheimer's disease.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The home's interior is made up of five small house groups that allow specialist nurses to achieve high standards of dementia care, through personalised packages and in surroundings that are beneficial to those living with memory loss.

Experience the warmth and care of this friendly, relaxing care home whilst making new friends.

St Catherines View is registered with the Care Quality Commission to welcome up to fifty-six residents and has its own landscaped gardens.

The home has a cafe, with doors out onto the gardens, where tea, coffee and cake are enjoyed by residents and visitors alike.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1800

These prices are only a guideline, please contact St Catherines View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Vanda Baker (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Visiting

  • At St Catherines View, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at St Catherines View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved

St Catherines View Reviews (90)

10

St Catherines View has a Review Score of 10 (9.958) out of 10, based on 14 reviews in the last 2 years.
Over all time St Catherines View has 90 reviews.

Overall Experience
  • 87
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Date Published
  • 90
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Reviewer Connection to St Catherines View
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Total of 90, showing 21-40
Review from Susan S (Daughter of Resident) published on 15 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went into St Catherines in April initially for respite. Over the last year, he had become increasingly unsettled as his dementia progressed, and we were concerned about how he would settle in a new environment. We researched a number of care homes, but St Catherines was frequently recommended
by friends and contacts, and I can see why. The whole team at St Catherines have been brilliant at settling him; through getting to know him and finding innovative ways of engaging and supporting him. They are highly professional and always so kind, friendly and patient. Within the limits of the periodic Covid restrictions, we can visit him often, and we are always made to feel welcome and part of the family. The team are open and honest when there are any problems, and we have a high degree of confidence in them. Dad loves the food and has a lovely room. We have come to the view that Dad will receive much better care and support at St Catherines, and he will now stay there.,,
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Review from Sue P (Wife of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having learned that my husband required 24 hours of supervision following his stroke, I visited all the local care homes which are registered to care for people with dementia. For me, there was only one which met the criteria I had set, and St Catherines was better than any of the others. The professionalism
of all the staff, from management to all the care and support staff is exemplary. My husband has been treated with dignity, and nothing is too much for them in supporting him and myself. It's been a difficult journey for us both but made easier by the knowledge that the care provided at St Catherines is of such high quality.
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Review from S B (Daughter of Resident) published on 13 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For 10-years, St Catherines View provided a supportive, caring and thoughtful environment for my mother. The level of care is extraordinarily good, no matter when we dropped in unannounced. The atmosphere was always happy and caring. The support given to my mother and the family was outstanding.
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Review from Carol M (Daughter of Resident) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum suffers from Vascular Dementia. Normally, she lives with us, however, we use St Catherines for respite care 2/3 times a year. For Mum, it is home from home, she absolutely loves it there. She has just got back from a 2-week stay and is still talking about it. The staff are friendly and welcoming
and have always got time for the residents. Mum had a lovely room with a really nice view, (the rooms are modern and clean with an ensuite wet-room and most have wonderful views of the garden or Winchester). She was free to come and go between her room and the day room, and she says the food was very good. There was plenty to do, and she especially liked her trip out. St Catherines has also got a very good hairdresser, all part of the 'offer'. When we collected Mum, she had had her hair set and a blonde rinse, she bounced back into our lives, and although she is 91, she looked a whole lot younger. Her stay was like a holiday for her. We are very happy to recommend St Catherines.
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Review from Andrew R (Son of Resident) published on 7 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has now been at the home for almost seven years. Throughout this time, the care has been excellent. The staff always caring, attentive and well trained. Overall, the facilities have always been clean, and Dad's room was decorated a year ago, being in need of a spruce up. We find the medical care
and information passed to the family have always been good, been through the pandemic. I would be very happy to recommend St Catherines.
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Review from Lis H (Daughter of Resident) published on 28 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into St Catherines View about four months ago after his previous residential care home became unable to manage the problems associated with his dementia. These problems included increased emotional anger in response to social frustration and increased levels of confusion. The care that
he has received at St Catherines has been excellent. All those involved have been compassionate and clear when he needs to be directed or when he is in need of reassurance. We really appreciate the clear information which we have been given about his care and the development of his illness, which helps us to understand what we need to do to help him. The option to visit as frequently as we wish (and I see my father often) is wonderful. Many thanks to all involved.
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Review from Varsha R (Daughter of Resident) published on 12 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Mum moved in, I have been so so impressed with the whole team. In a short time, they have got to know her so well and listen and act promptly on everything we say.


I have already been recommending it to all my friends!

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Review from Yvonne P (Daughter of Resident) published on 6 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right from the first moment, Mum came to the home our experience was a pleasant one. We were all made to feel welcome. Mums care is fantastic, so caring, and patient. All staff are so good at what they do. Very professional and they certainly know the resident's individual needs.
Mum has been a resident
for 4 weeks and I am absolutely 100% happy she is here, I can tell she is happy too. I would not want Mum to be anywhere else. This is one of the best homes I’ve been in and would recommend it to anyone looking for a place for their love one to stay in. It’s a home from home.
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Review from David P (Husband of Resident) published on 6 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I complete this review as the husband of a resident with Alzheimer's. From the aspects I can see, the home has a very professional approach to residents' care and wellbeing.
Reply from Vanda Baker, Home Manager at St Catherines View

Thank you for your lovely feedback, and the team go the extra mile to engage all residents irrespective of where they are on their journey living with Dementia to enjoy home life. I am aware that you enjoy attending the music recitals with your lovely wife.

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Review from Hilary B (Granddaughter of Resident) published on 8 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has now been a resident for two years, so I have got to know the home well and am extremely happy with every aspect of my grandmother's care. I find the home to be very well managed, the manager and clinical lead are approachable and always make themselves available. The reception team
are welcoming and efficient. The nursing and care team are extraordinary, I have witnessed the difference they make to my grandmother's wellbeing with their kindness, genuine affection and their professional approach to the task of caring. Nothing is ever too much trouble. The level of communication I receive from the nurses is excellent. The companionship team make every day special for their residents. The food is of high quality, tasty and attractively presented. The home and bedrooms are clean and fresh, the laundry staff take great care over clothes. The gardens are beautifully tended and easy to access. I highly recommend this specialist dementia care provider.
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Review from Geraldine T (Wife of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband entered St Catherines View during the lockdown and had to do two weeks in isolation - not ideal. But the cares and all staff helped to make the experience a good one. Since then, he has settled well into a compassionate and caring home, where he has been made welcome and comfortable. Communication
between carers and families is excellent.
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Review from Debbie O (Wife of Resident) published on 25 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This has undoubtedly been a difficult year for both residents and staff in residential care.


The staff at St Catherines View have sought to make life as rich as possible for their residents and have done an excellent job.


They are unfailingly caring and tailor their care to each individual resident

as far as they are allowed to with COVID-19 restrictions.


As hard as it is to have my husband in residential care, I am in no doubt that this is the best place he could be.


Thank you to all at St Catherine's View and the group, who have kept up useful communication about changing protocols.

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Review from Nicola G (Daughter of Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum recently stayed at St Catherine's for what was supposed to be a week's respite while her live-in carer was on a break. We had to bring her home after two days as she was so unhappy. Everything we were told would happen did not and the care plan was not followed. She had no company, no-one played
games with her, and she was not allowed to go into the garden despite repeated assurances prior to her stay that she would be. In her words, she had a "nasty time". It was a big decision to bring mum to St Catherine's and we only did so following a lot of reassurance. Had we known what it would actually be like versus what we were promised, we would never have done it. It makes no sense not to tell people the truth. Another care home told us they were not the right place for mum and I wish St Catherine's had been more courageous and told us this too.
Reply from Peter Doyle, Operations Manager at St Catherines View

Thank you for your review following your mothers free trial stay at St Catherines View. We are sorry that we did not meet your expectations. The free trial at the home was arranged with a view to helping the family identify an appropriate home for regular respite stays to allow your mother's live-in carer to take a break; I am sorry that we were not able to be part of this support plan longer term.
I believe the home did provide a comprehensive level of care. In our correspondence with you, we have outlined the companionship and 121 support provided to your mother during her 48-hour stay at the home and conveyed the challenges surrounding the isolation period and access to the gardens within the home. Additionally, we have shared the changes to visiting and isolation that have been implemented following the update to the government guidance.
I hope the response provided helped to reassure you of the support provided to your mother during her stay.

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Review from C B (Daughter of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved from a previous care home to St Catherines View in July 2017, so she has been living there for nearly four years. My daughter and I live in Brighton, and with I alone or the two of us, visited her once a month until March 2020 when Covid-19 hit. We have only now been able to visit her,
as we don't drive, and we also had to be ultra-careful because my daughter-in-law was shielding. In that lockdown period, I rang or emailed St Catherines View regularly, and we made little films that we sent to the team for playing to my mother. The staff have been outstanding.
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Review from Michael S (Husband of Resident) published on 11 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was admitted on 22-2-21. Our experience has been very good, apart from some confusion resulting from her two weeks stay in the hospital, which led to debate and compromise over visiting arrangements now resolved - thank you.
Reply from Vanda Baker, Home Manager at St Catherines View

Thank you for your kind review. I am pleased to read that you are likely to recommend the home and scored St Catherines View so positively. I appreciated your understanding and cooperation around visiting, an area that has been subject to much change over the last few months. Throughout the national pandemic, we have followed Public Health guidance facilitating visits in line with this guidance. I am pleased that we are now in a position to support routine visiting, and you have been able to spend good quality time with your wife at the home.”

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Review from Nigel B (Son of Resident) published on 29 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff do a wonderful job of caring for those with Alzheimer's. My mum was in the home for 7 years and had been looked after with love and care.
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Review from Melody H (Daughter of Resident) published on 24 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum took up residence at the care home a few weeks before lockdown. It has been extremely hard over the last 6 months not being able to visit her as would normally be expected. But I fully backed the decision to lockdown early, and that was a wise decision, together with the restrictions on keeping
staff from moving between care homes. Relatives were regularly updated via newsletters, emails, phone calls, video calls throughout. The staff were wonderful. Professional, and extremely caring. Nothing was too much trouble. She had the best care, companionship, friendship she could have had in her time at the care home. Nearing the end, all the staff were amazing, particularly the nursing staff who were constantly monitoring to keep her comfortable.
No words can really express how much I can thank them for their dedication and superhuman hard work during these past 6 months.
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Review from John T (Son of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are well trained, friendly, caring and understand dementia. The home is managed within strict guidelines and there are regular reviews with the family.
The building and gardens are well designed providing good surveillance and security which is essential for dementia care but still feeling
homely.
Food and drinks appear appetizing and is always available.
Personal care is a sensitive issue and in our experience, my mother's personal care was only carried out by a few familiar faces.
My mother's appearance was important to her. This was understood by her carers and she was always smartly dressed and her hair kept neat and tidy by the visiting hairdresser.
The policy of grouping residents in small groups with their own lounge and staff gives familiarisation and comfort for residents.
My mother's dementia could not be cured, but the staff at St Catherines View managed my mother's condition and gave her the best quality of life in her final years.
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Review from Paul R (Son of Resident) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is undoubtedly a top-class care home, expertly run with excellent staff. The support and care of residents are of the highest standard and the staff is brilliant. They are very good-natured, welcoming, professional and extremely helpful and supportive of all residents and visitors. I could not
recommend the home more highly.
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Review from Sarah W (Daughter-in-law of Resident) published on 17 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law moved into St Catherines last year. We have been very happy with her care. The staff have been extremely welcoming to all our family when we visit and which helped the difficult transition from living at home to living in a care home.
The care staff have a warm and comforting approach
with my mother in law and she clearly seems settled and happy at St Catherines.
There is strong leadership from the clinical lead which has meant that any questions have been actioned quickly.
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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for St Catherines View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for St Catherines View is calculated as follows: ( (158 Excellents x 5) + (7 Goods x 4) ) ÷ 165 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Catherines View is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (2)

Vanda

Vanda Baker

Job Title: Home Manager

Vanda leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Stefan

Stefan Zhelyazkov

Job Title: Clinical Lead

Stefan is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Catherines View to verify any information. View our terms and conditions. St Catherines View has an Enhanced Service - more info.