St Catherines View

212 Stanmore Lane, Winchester SO22 4BL
Review Us
9.9 94 Reviews
  • St Catherines View, Winchester
St Catherines View is a unique dementia care home, having been specially designed to suit the care needs of residents with conditions like Alzheimer's disease.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The home's interior is made up of five small house groups that allow specialist nurses to achieve high standards of dementia care, through personalised packages and in surroundings that are beneficial to those living with memory loss.

Experience the warmth and care of this friendly, relaxing care home whilst making new friends.

St Catherines View is registered with the Care Quality Commission to welcome up to fifty-six residents and has its own landscaped gardens.

The home has a cafe, with doors out onto the gardens, where tea, coffee and cake are enjoyed by residents and visitors alike.
Show St Catherines View on the Map

Care Provided by St Catherines View

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1800

These prices are only a guideline, please contact St Catherines View to find out the exact price for your requirements.

Contact St Catherines View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact St Catherines View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Vanda Baker (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Visiting

  • At St Catherines View, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at St Catherines View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved

St Catherines View Reviews (94)

9.9

St Catherines View has a Review Score of 9.9 (9.885) out of 10, based on 17 reviews in the last 2 years.
Over all time St Catherines View has 94 reviews.

Overall Experience
  • 91
  • 2
  • 0
  • 1
  • 0
Date Published
  • 94
  • 5
  • 8
  • 17
  • 77
Reviewer Connection to St Catherines View
  • 37
  • 24
  • 12
  • 9
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 94, showing 41-60
Review from Melody H (Daughter of Resident) published on 24 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum took up residence at the care home a few weeks before lockdown. It has been extremely hard over the last 6 months not being able to visit her as would normally be expected. But I fully backed the decision to lockdown early, and that was a wise decision, together with the restrictions on keeping
staff from moving between care homes. Relatives were regularly updated via newsletters, emails, phone calls, video calls throughout. The staff were wonderful. Professional, and extremely caring. Nothing was too much trouble. She had the best care, companionship, friendship she could have had in her time at the care home. Nearing the end, all the staff were amazing, particularly the nursing staff who were constantly monitoring to keep her comfortable.
No words can really express how much I can thank them for their dedication and superhuman hard work during these past 6 months.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John T (Son of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are well trained, friendly, caring and understand dementia. The home is managed within strict guidelines and there are regular reviews with the family.
The building and gardens are well designed providing good surveillance and security which is essential for dementia care but still feeling
homely.
Food and drinks appear appetizing and is always available.
Personal care is a sensitive issue and in our experience, my mother's personal care was only carried out by a few familiar faces.
My mother's appearance was important to her. This was understood by her carers and she was always smartly dressed and her hair kept neat and tidy by the visiting hairdresser.
The policy of grouping residents in small groups with their own lounge and staff gives familiarisation and comfort for residents.
My mother's dementia could not be cured, but the staff at St Catherines View managed my mother's condition and gave her the best quality of life in her final years.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul R (Son of Resident) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is undoubtedly a top-class care home, expertly run with excellent staff. The support and care of residents are of the highest standard and the staff is brilliant. They are very good-natured, welcoming, professional and extremely helpful and supportive of all residents and visitors. I could not
recommend the home more highly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah W (Daughter-in-law of Resident) published on 17 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law moved into St Catherines last year. We have been very happy with her care. The staff have been extremely welcoming to all our family when we visit and which helped the difficult transition from living at home to living in a care home.
The care staff have a warm and comforting approach
with my mother in law and she clearly seems settled and happy at St Catherines.
There is strong leadership from the clinical lead which has meant that any questions have been actioned quickly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hayley C (Daughter of Resident) published on 13 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had been through a very traumatic time finding the right home for our mum. A home that could cope with her needs. It was evident from the day our mum arrived at St Catherines View that she was going to get the care she needed. The staff are so passionate, caring and patient with the residents and
with us as the family, we became very close to some of the carers during mum's year with St Catherines View.
The staff are what makes St Catherines View a truly special place and we feel lucky that our mum was able to be cared for there. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane (Power of Attorney of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is excellent - my husband's Godmother moved here after we became unhappy with the treatment at her previous home. They managed to reassure her about the quality of life and all the staff went beyond the call of duty to look after her beautifully. Sadly she was only with them for six weeks
but her 'end of life' care was dealt with professionally and compassionately. They kept us extremely well informed at all times of any developments. Having experienced several care homes over the last couple of years St Catherine's View gets top marks, 10 out of 10.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P H (Wife of Resident) published on 1 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to St Catherines View, for two weeks respite. I have been very impressed by the professional approach by the manager, her deputy and all the staff in caring for my husband, who at the time, can be difficult and demanding. They have gone the extra mile to ensure he has been kept occupied
throughout the day, with a wide variety of activities to suit his needs. He has enjoyed his stay, with kind and thoughtful attention from staff, a pleasant room and surroundings with an attractive garden. I also have always felt welcome and found the staff helpful and supportive. I am so pleased to have discovered St Catherines View.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David T (Friend of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care in every way has been provided. The staff are exceptionally good and have a ready smile for patients and visitors alike.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Celia C (Daughter of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every aspect of St Catherine's View has been carefully planned and it shows. The mainstay of the service is its staff who are friendly, caring and efficient. I couldn't recommend it highly enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim B (Son of Resident) published on 19 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are friendly and professional. The rooms and gardens are beautiful and the atmosphere very relaxing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Colin S (Husband of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Catherines View continues to exceed all my expectations. The staff are all kind, supportive and with an almost inexhaustible supply of patience. I am specifically impressed by the nursing team, the carers and especially by the standard of the cooking which far exceeds those on other care homes of
which we are familiar.
Special mention must be made of the activities team. A huge improvement in the last couple of months with visits to residents to both involve and encourage them. Music therapist is outstanding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Monnianne B (Daughter of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very useful and helpful. All questions were dealt with appropriately and respectfully.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Daughter of Resident) published on 11 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at St Catherines View appeared to be happy in their work and always took the time to say hello to relatives. They seemed to care about the residents and treated them with great care and compassion. The cleaners, kitchen staff, laundry etc were all the same and very helpful.
The only thing,
negative to say is I would have liked to have been informed earlier just how ill with dementia my mother was. She sadly died earlier this month.
Reply from Elaine Farrer, Operations Director at St Catherines ViewThank you for your review and for your kind words and excellent scores in each and every aspect of your mothers care. It's never an exact science to know when a resident is taking a turn for the worse but I know that the team were in contact with you and the GP spoke to you to explain how poorly your mother was. It is always such a distressing time for a family. I understand that you were able to be with your mother as she passed away peacefully. Please accept our condolences at this sad time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C L (Friend of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the initial meeting, it became clear of what a professional, caring environment it is and it hasn't disappointed in any way.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Wife of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent review. It is clear staff really understand and care for my husband. His needs are complex but this isn't an issue for St Catherines view. I find the nursing staff highly professional. Nurses are also approachable/friendly. The caring staff are warm, friendly and highly approachable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P W (Daughter of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been wonderful to know Mum has been well looked after while I've had a break. She has been settled and able to enjoy some different experiences. The staff have been polite and caring and it has been lovely to get to know the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Philip d (Son of Resident) published on 14 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother did a lot of good things for us. The best single thing my sisters and I ever did for her was to find St Catherine’s View for her to spend her final 15 months in (she had previously been in another care home nearby). At St Catherine's View, the loving way in which our mother was cared for
made the final part of her life better than it could possibly have been anywhere else, we are convinced. The staff are exceptional, truly the best of the best. Their dedication to the residents in their care has to be seen to be believed and they give such friendly support to the families too. Five of the staff who knew our mother best actually attended her funeral last month. The fact that these wonderful people took the trouble to come in their own time to say goodbye to our mother leaves us with a sense of admiration, on top of the deep gratitude we already felt for everything they did for her while she was alive. Thank you so very much, we will never forget you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela F (Friend of Resident) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only had good experience here. Staff friendly and helpful and caring, very clean, very fresh smelling and tidy rooms. Spacious and welcoming. Activities well suited to elderly. Very honest and trustworthy. Every week whichever day I come I am impressed by high standard of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Annabel B (Daughter of Resident) published on 15 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in St Catherine's View for over a year now and I am very happy with the care she receives. The staff are wonderful, very kind and thoughtful as well as very professional and we feel lucky that Mum is being looked after here. She has a nice bedroom, enjoys going in the garden and
always says that the food is good. She looks very well cared for and she often has a smart hairdo from the on-site hairdressers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Neville C (Husband of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Catherines View is furnished like a hotel with comfortable furniture and very nice gardens. The staff are so friendly and patient I always feel welcome. My wife constantly compliments the food and she was a splendid cook in her time. On the floor, the number of residents are about 10 which makes
for friendly relationships with all. The gardener is lovely and her club meetings are a joy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for St Catherines View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.960 for St Catherines View is calculated as follows: ( (192 Excellents x 5) + (8 Goods x 4) ) ÷ 200 Ratings = 4.96
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for St Catherines View is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (19)

Meet the Team (2)

Vanda

Vanda Baker

Job Title: Home Manager

Vanda leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Stefan

Stefan Zhelyazkov

Job Title: Clinical Lead

Stefan is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Catherines View to verify any information. View our terms and conditions. St Catherines View has an Enhanced Service - more info.