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Barchester Hagley Place Care Home

Foldgate Lane, Ludlow, Shropshire SY8 1LS
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All aspects of the care my mum receives are excellent.Peter H(Son of Resident/Service User)
Barchester Hagley Place Care Home, Ludlow
The treatment provided is award-deserving and I'm grateful my cousin experienced such loveJ W(Cousin of Resident/Service User)
Barchester Hagley Place Care Home, Ludlow
Everyone was incredibly attentive and tuned in to the needs of the residents.Rebecca O(Granddaughter of Resident/Service User)
Barchester Hagley Place Care Home, Ludlow

Hagley Place Care Home in Ludlow is a purposely-designed home offering residential, nursing and specialised care for challenging conditions such as dementia and Alzheimer's disease.

A professional team of carers are trained to the highest standards, combining effective healthcare provision with a service that supports an active and enjoyable lifestyle.

The home provides a comfortable, homely environment for up to 60 residents in spacious en-suite rooms, with access to a variety of...  

Care Provided by Barchester Hagley Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,833N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Hagley Place Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hayley Simmonds(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • No visiting restrictions. Please sign in on your arrival at the reception.

Parking

  • Visitor parking on site. Disabled parking available.

Barchester Hagley Place Care Home Reviews (111)

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9.3

Barchester Hagley Place Care Home has a Review Score of 9.3 (9.333) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Hagley Place Care Home has 111 reviews.

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Showing 111 reviews matching selected criteria
Review from Kay T (Wife of Resident) published on 2 September 2016 Submitted via Postal Card
Overall Experience

We have found treatment and respect very good kind and helpful. Food seems fresh and plentiful and a cup of tea and coffee is very welcome at all times when visiting and nice to share with the resident at all times mostly in their room if the resident is in bed at odd times. The staff are very patient with care for my husband who requires aid when feeding and dressing, they help him with not feeling uncomfortable which is considerate.

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Review from Hilary C (Daughter of Resident) published on 28 June 2016 Submitted via Postal Card
Overall Experience

My mum has stayed at Hagley Place several times for respite care and she always enjoys her time there, seeing it as a little holiday. I asked her recently how many marks she would give the staff and she said 10 out of 10. It is a blessing to have this facility nearby and I can highly recommend it. The high standard and the staff are caring and well trained.

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Review from Myfanny H (Resident / Service User) published on 10 June 2016 Submitted via Postal Card
Overall Experience

I am very happy here and well looked after. I have just become 100 years old and would happily recommend this home. On my birthday all my family visited and dined with me. We were all catered for very well especially by the manager and her husband who is an experienced chef. I had so many cards and good wishes from all the staff who helped to make my birthday very special. We were also waited at the tables by the managers son - lovely. I tell everyone how well I am looked after.

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Review from Pamela T (Friend of Resident) published on 29 March 2016 Submitted via Postal Card
Overall Experience

Having contacted Hagley Place on behalf of a friend - the manager came to visit him. Arrangements were made for him to view. We were made most welcome by all staff, always 'hello and a smile'. The property is warm, comfortable with excellent facilities, food is good with a selection at each meal. My friend has now been in Hagley Place for 4 weeks and is happy and well cared for. I would not hesitate to recommend this house to any person wishing to have a happy retirement.

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Review from Michael A (Nephew of Resident) published on 16 March 2016 Submitted via Postal Card
Overall Experience

We have found the facilities and staff excellent. I would like to mention especially the helpful attitude of the admin staff during a difficult period of my wife's life.

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Review from C G (Resident / Service User) published on 8 February 2016 Submitted via Postal Card
Overall Experience

Would not choose to live in a care home yet on a permanent basis, but it was a safe and secure place to be cared for while my family were away.

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Review from Sheila H (Partner of Resident) published on 5 February 2016 Submitted via Postal Card
Overall Experience

Walking into Hagley Place one immediately gets a feeling of a friendly yet well managed home. All the staff are on first name terms with the residents and as a visitor, I have always been treated with warmth, courtesy and a readiness to answer any of my questions. It was difficult time for my partners family, once it was recognised that he was no longer able to live at home. But to see him settled and well fed with his dignity maintained, in a safe and supportive environment has made us all feel so much happier. He is able to join in with many of the activities provided. Tea time can be a bit hectic when there is only one member of staff on duty. A lovely lovely home.

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Review from A C (Resident / Service User) published on 4 February 2016 Submitted via Postal Card
Overall Experience

Useful for people who retire. I like it here I have no complaints. I am cared for very well.

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Review from M H (Resident / Service User) published on 4 February 2016 Submitted via Postal Card
Overall Experience

I am very happy here, well looked after.

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Review from J B (Daughter of Resident) published on 7 January 2016 Submitted via Postal Card
Overall Experience

My mother was in Hagley Place for 13 months. Last week she died there and I can honestly say the end-of-life care was wonderful. All the staff took such care over my mum, both medically and personally. They looked after me and my relatives with tender loving care, both before and after my mother's death. During her time as a resident, staff took the trouble to get to know my mum and to spend time with her. She felt secure, safe and valued, and came to see it as her home. I cannot recommend Hagley Place highly enough!

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Review from Keith F (Son of Resident) published on 24 August 2015 Submitted via Website
Overall Experience

I would like to thank all staff for the excellent kind, competent, compassionate care and nursing given to my mother during her last few weeks. It was particularly impressive to see the personal engagement by staff with her as an individual. I know my brother's and I made the right choice with Hagley Place as our mother's final home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (4)

News
  • 27 Jul 2026

    This activity took book club to whole new meaning. We love how our staff used their imagination to create our own little table top hockey fun

  • 27 Jul 2026

    I always remember the smell of fresh baking cakes on a sunday morning. Our residents had a lovely morning making sponge cakes and they enjoyed tasting them even more If...

  • 07 Jul 2026

    What a wonderful day out at beautiful Barmouth Beach! ???? Our residents enjoyed a fantastic seaside trip filled with fish & chips, delicious ice cream, and a lovely stroll along...

Upcoming Events

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Hagley Place Care Home.

Meet the Team (10)

Julie Dobson
Julie DobsonJob Title:Operations ManagerJoined: 2026

Hello, I'm Julie, and I am the Operations Manager and General Manager here at Hagley Place.

I look forward to welcoming you to our beautiful home!

Rachel Gratton
Rachel GrattonJob Title:AdministratorJoined: 2023

Rachel has worked for Barchester for many years, and she has progressed from Admin Assistant to Administrator.

Tamara Allan
Tamara AllanJob Title:Admin AssistantJoined: 2019

I have worked for Barchester for over 7 years within two different homes, and in that time I have been a Senior carer, Team Leader, Activities assistant, and now I am the Admin assistant here at Hagley Place.

Zara Griffiths
Zara GriffithsJob Title:Community Lead of ResidentialJoined: 2021

I have been with Barchester since 2021, beginning my career as a Bank General Assistant. Through dedication, hard work and a passion for delivering exceptional care, I have progressed through a number of roles, including carer, Senior carer, Team leader, Care Practitioner and most recently, Community lead for the residential community.

I am deeply committed to providing person-centred, compassionate care and take great pride in ensuring our residents receive the highest standard of support in a safe, respectful and welcoming environment.

Alongside my leadership role, I am proud to be a Palliative care champion, Falls prevention champion, Dignity champion and Enable champion. These responsibilities allow me to promote best practise, support my colleagues, and continuously enhance the quality of care we provide our residents.

Tracey Miles
Tracey MilesJob Title:Head of Memory LaneJoined: 2021

I have been nursing for many years and worked with several nursing agencies to support dozens of nursing homes. When I first worked at Hagley Place, it felt like coming home. When I was offered a full-time position, I jumped at it. The love and care all of the team here shows to their residents is heart-warming, and I am so proud to be a part of it.

Stephanie Evans
Stephanie EvansJob Title:Head of Housekeeping

Steph is a very bubbly person with a heart of gold. She holds a Level 2 in Hospitality and works hard to ensure that the entire building is sparkling.

"I have been at Hagley Place Care Home for 3 years. I first came as a bank domestic, then went on to be permanent. For the past year, I took up the post of Head of Housekeeping. I am also Health and Safety Coordinator and very much get involved in the Green Leaf programme."

Tracy Howell
Tracy HowellJob Title:Head of MaintenanceJoined: 2019

Hi, my name is Tracy, and I am the Head of Maintenance at Hagley Place. I have been here since November 2019. I am passionate about creating a beautiful environment for the residents to enjoy. I have made many changes in the time I have been here, working alongside the residents and families. In my spare time, I love to walk my dogs and often bring them in to see the residents.

Steve Jenkins
Steve JenkinsJob Title:GardenderJoined: 2022

I started at Hagley in early 2022 after being contacted by Tracy Howells. The day-to-day life at Hagley always makes me smile, and no matter the job role, there is always time to interact and have a laugh with the residents. Working within a care setting was very new to me, but the satisfaction that comes with it is unparalleled.

Steve Allan
Steve AllanJob Title:Head Chef

I started working as a chef in 2018 and chose to move into the care sector because it provided a more personal touch. You get to know the people you are cooking for, their likes and dislikes and their memories that they associate with their favourite meals.

Food can be deeply personal and bring back memories of family dinners, fun times with friends and your own personal recipes that you have passed down through the generations.

Becoming a chef in a care setting allows me to help bring back those happy memories for our residents and learn their stories.

Mandy Hayward
Mandy HaywardJob Title:Activities Co-OrdinatorJoined: 2023

I started this role in February 2023 and prior to this, I have worked in senior care roles since leaving school. I got into care as I hold a strong passion for caring for people and my new role as Activities Co-Ordinator allows me to further help enrich the lives of those within our care home.

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