Search...

Barchester Hagley Place Care Home

Foldgate Lane, Ludlow, Shropshire SY8 1LS
Barchester Healthcare Ltd Logo
Jobs
Barchester Hagley Place Care Home logo
All aspects of the care my mum receives are excellent.Peter H(Son of Resident/Service User)
Barchester Hagley Place Care Home, Ludlow
The treatment provided is award-deserving and I'm grateful my cousin experienced such loveJ W(Cousin of Resident/Service User)
Barchester Hagley Place Care Home, Ludlow
Everyone was incredibly attentive and tuned in to the needs of the residents.Rebecca O(Granddaughter of Resident/Service User)
Barchester Hagley Place Care Home, Ludlow

Hagley Place Care Home in Ludlow is a purposely-designed home offering residential, nursing and specialised care for challenging conditions such as dementia and Alzheimer's disease.

A professional team of carers are trained to the highest standards, combining effective healthcare provision with a service that supports an active and enjoyable lifestyle.

The home provides a comfortable, homely environment for up to 60 residents in spacious en-suite rooms, with access to a variety of...  

Care Provided by Barchester Hagley Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,833N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Hagley Place Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hayley Simmonds(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • No visiting restrictions. Please sign in on your arrival at the reception.

Parking

  • Visitor parking on site. Disabled parking available.

Barchester Hagley Place Care Home Reviews (111)

Submit a Review
9.3

Barchester Hagley Place Care Home has a Review Score of 9.3 (9.333) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Hagley Place Care Home has 111 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester Hagley Place Care Home
Loading...
Showing 111 reviews matching selected criteria
Review from Lynne H (Daughter of Resident) published on 16 February 2018 Submitted via Website
Overall Experience

This home is amazing. It is hard to believe they have the same CQC rating as the home my mother moved from; they are infinitely superior in every way.

Everybody smiles, everyone is kind and extremely respectful of residents and, most importantly, everyone knows what they are doing. The team truly operates as a team with everyone, whatever their role, taking a full part. Staff make time to go at the individual resident's pace, creating a very calm and supportive atmosphere.

I am so pleased we have discovered this home for Mum. I know now that she will be well cared for in a totally holistic way for the remainder of her days. This home is not just ticking the boxes as far as care is concerned, they are going way beyond. Everyone there should be really proud of what they are doing and the positive difference they are making to the vulnerable people in their care.

Well done Hagley Place staff. Keep up the good work - we really do appreciate it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann C (Wife of Resident) published on 31 January 2018 Submitted via Postal Card
Overall Experience

On entering Hagley Place, there is a friendly, relaxed atmosphere. All the staff greet you, even if they don't know you. Everyone is helpful and makes your visit a good experience. My husband settled down immediately and improved physically and mentally in the 3 weeks he was there. I would have no hesitation in letting him stay there again and have recommended Hagley Place to friends.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy E (Wife of Resident) published on 10 January 2018 Submitted via Postal Card
Overall Experience

Thank you for looking after my husband the care you gave him was the best and all so the kindness was very good, also your help and kindness you gave to all the family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from S J (Daughter-in-law of Resident) published on 20 December 2017 Submitted via Postal Card
Overall Experience

My mother-in-law was cared for to an excellent standard. The genuine care, warmth and professionalism of the staff is outstanding. Nothing is too much trouble. I visited my mother-in-law, during unsociable hours, late at night, early morning due to commitments, she was always well cared for and happy. The staff stayed with us right through to end of life care and treated my mother-in-law with respect and dignity to the end. I cannot recommend Hagley Place highly enough and would like to thank them for their support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael D (Son of Resident) published on 18 August 2017 Submitted via Postal Card
Overall Experience

My mother moved into the nursing wing of the care home on 22nd April and died 27th July. Throughout that time we could not have asked for any better care by the staff at all levels, it was excellent. Staff were welcoming, kind, and always had time for her. She enjoyed the activities while she was actively mobile, when bedridden and in her last days the standard of care was exemplary and my brother and I couldn't have asked for more help for ourselves at that time. Medical staff kept us informed and a place to sleep and meals were provided. Care homes don't come any better than Hagley Place Care Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Eileen J (Resident / Service User) published on 10 August 2017 Submitted via Postal Card
Overall Experience

I have only been here for about 3 months and can honestly say that the nursing, food and general feeling is second to none. I am very happy and find the staff so helpful in every way and I am glad I came.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathryn K (Daughter of Resident) published on 2 August 2017 Submitted via Website
Overall Experience

I have been extremely impressed with the care provided to my Mum since February this year as a resident at Hagley Place. Mum is cared for with dignity and respect and it is clear that the staff have been trained with a focus on Alzheimer's and dementia care. Mum is calm, happy and settled. The setting is homely, clean and well organised. When we visit with our young children we are all made to feel very welcome and always offered a drink and treats for the children too! When a parent has developed dementia it is worrying and difficult, we feel lucky to have found such a special place for Mum now that it is not possible to be at home anymore.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michele D (Daughter of Resident) published on 3 July 2017 Submitted via Postal Card
Overall Experience

My father has been in Hagley Place since April, three months. Whenever I have visited, the staff have been very friendly and helpful. His nursing needs appear to be well met and I am informed of any issues that may arise. The food is excellent and it is lovely that relatives if they wish, can book a meal when visiting. I value this as I live over three hours drive away. It takes time for a resident to settle in and I was relieved when he recently said to me, with a smile "I quite like it here!".

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gordon F (Power of Attorney of Resident) published on 27 June 2017 Submitted via Postal Card
Overall Experience

Hagley Place is a very good dementia care home. My client is well looked after and all her needs are met; the environment is light, airy and a real sense of homeliness. The staff are always welcoming and helpful. My client's wellbeing and physical health have improved. Well done Hagley Place and staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Daphne P (Niece of Resident) published on 22 June 2017 Submitted via Postal Card
Overall Experience

The staff are friendly, approachable, professional and very vigilant in all the activities. My aunt is very fortunate to be living here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M C (Resident / Service User) published on 16 June 2017 Submitted via Postal Card
Overall Experience

Hagley Place is accommodating, clean, friendly and a lovely place to live. Words can't express how I love where I live.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B S (Husband of Resident) published on 26 May 2017 Submitted via Postal Card
Overall Experience

The management, nurses, carers and housekeeping staff were very, very caring. This showed not only in the medical care which was, of course, complete and efficient, but in the attention they gave to the residents. My wife was a resident for twenty-one weeks. The staff looked after her not just at regular intervals, but all the time. The care they give her is more than I can express.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Seb P (Great-Nephew of Resident) published on 16 May 2017 Submitted via Postal Card
Overall Experience

From the outset, we have received a first class service. Warm, friendly people who genuinely make residents feel at home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S J (Son of Resident) published on 12 May 2017 Submitted via Postal Card
Overall Experience

An excellent place to live with top quality staff and facilities. Respite assessment and admission was thoroughly professional and the move to permanent residency seamless.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ursula S (Wife of Resident) published on 1 May 2017 Submitted via Postal Card
Overall Experience

All staff from housekeeping, carers nurses to management were always friendly, helpful and efficient. My dog and I were welcome to come at any time. My husband was treated with dignity, patience and great care. I particularly noticed the unhurried, compassionate assistance he was given towards the end when it became obvious that he was in great need of it. Thak you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John B (Son of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

Always made to feel welcome by the staff who could not be more helpful. A load off my mind with him being here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jasmine R (Daughter of Resident) published on 22 March 2017 Submitted via Postal Card
Overall Experience

Mum enjoyed her second stay here and is looking forward to coming in July.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Resident / Service User) published on 24 January 2017 Submitted via Postal Card
Overall Experience
I have found whilst staying at Hagley Place, that everyone has been very kind and helpful.

The food is excellent and my room is very comfortable.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from John L (Husband of Resident) published on 4 January 2017 Submitted via Postal Card
Overall Experience

Pleasantly surprised at how nice it was. There was a nice atmosphere and the staff were lovely and helpful. They treated my wife in a caring and compassionate way.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Jane W (Daughter of Resident) published on 22 September 2016 Submitted via Postal Card
Overall Experience

My father has been in Hagley Place for the last 4 years. He has been cared for extremely well and is now very frail and needs constant care. The carers are wonderful - the food is good and the help from all the staff is excellent. In the past perhaps more entertainment and activities could be more forthcoming. A well-designed building with every comfort.

Reply from Shann Thomas, General Manager at Barchester Hagley Place Care Home

Many apologies for the activities it is being looked at unfortunately due to our gardeners ill health the activities team have been also maintaining the garden but including residents in this effort. Thank you for your review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (4)

News
  • 27 Jul 2026

    This activity took book club to whole new meaning. We love how our staff used their imagination to create our own little table top hockey fun

  • 27 Jul 2026

    I always remember the smell of fresh baking cakes on a sunday morning. Our residents had a lovely morning making sponge cakes and they enjoyed tasting them even more If...

  • 07 Jul 2026

    What a wonderful day out at beautiful Barmouth Beach! ???? Our residents enjoyed a fantastic seaside trip filled with fish & chips, delicious ice cream, and a lovely stroll along...

Upcoming Events

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Hagley Place Care Home.

Meet the Team (10)

Julie Dobson
Julie DobsonJob Title:Operations ManagerJoined: 2026

Hello, I'm Julie, and I am the Operations Manager and General Manager here at Hagley Place.

I look forward to welcoming you to our beautiful home!

Rachel Gratton
Rachel GrattonJob Title:AdministratorJoined: 2023

Rachel has worked for Barchester for many years, and she has progressed from Admin Assistant to Administrator.

Tamara Allan
Tamara AllanJob Title:Admin AssistantJoined: 2019

I have worked for Barchester for over 7 years within two different homes, and in that time I have been a Senior carer, Team Leader, Activities assistant, and now I am the Admin assistant here at Hagley Place.

Zara Griffiths
Zara GriffithsJob Title:Community Lead of ResidentialJoined: 2021

I have been with Barchester since 2021, beginning my career as a Bank General Assistant. Through dedication, hard work and a passion for delivering exceptional care, I have progressed through a number of roles, including carer, Senior carer, Team leader, Care Practitioner and most recently, Community lead for the residential community.

I am deeply committed to providing person-centred, compassionate care and take great pride in ensuring our residents receive the highest standard of support in a safe, respectful and welcoming environment.

Alongside my leadership role, I am proud to be a Palliative care champion, Falls prevention champion, Dignity champion and Enable champion. These responsibilities allow me to promote best practise, support my colleagues, and continuously enhance the quality of care we provide our residents.

Tracey Miles
Tracey MilesJob Title:Head of Memory LaneJoined: 2021

I have been nursing for many years and worked with several nursing agencies to support dozens of nursing homes. When I first worked at Hagley Place, it felt like coming home. When I was offered a full-time position, I jumped at it. The love and care all of the team here shows to their residents is heart-warming, and I am so proud to be a part of it.

Stephanie Evans
Stephanie EvansJob Title:Head of Housekeeping

Steph is a very bubbly person with a heart of gold. She holds a Level 2 in Hospitality and works hard to ensure that the entire building is sparkling.

"I have been at Hagley Place Care Home for 3 years. I first came as a bank domestic, then went on to be permanent. For the past year, I took up the post of Head of Housekeeping. I am also Health and Safety Coordinator and very much get involved in the Green Leaf programme."

Tracy Howell
Tracy HowellJob Title:Head of MaintenanceJoined: 2019

Hi, my name is Tracy, and I am the Head of Maintenance at Hagley Place. I have been here since November 2019. I am passionate about creating a beautiful environment for the residents to enjoy. I have made many changes in the time I have been here, working alongside the residents and families. In my spare time, I love to walk my dogs and often bring them in to see the residents.

Steve Jenkins
Steve JenkinsJob Title:GardenderJoined: 2022

I started at Hagley in early 2022 after being contacted by Tracy Howells. The day-to-day life at Hagley always makes me smile, and no matter the job role, there is always time to interact and have a laugh with the residents. Working within a care setting was very new to me, but the satisfaction that comes with it is unparalleled.

Steve Allan
Steve AllanJob Title:Head Chef

I started working as a chef in 2018 and chose to move into the care sector because it provided a more personal touch. You get to know the people you are cooking for, their likes and dislikes and their memories that they associate with their favourite meals.

Food can be deeply personal and bring back memories of family dinners, fun times with friends and your own personal recipes that you have passed down through the generations.

Becoming a chef in a care setting allows me to help bring back those happy memories for our residents and learn their stories.

Mandy Hayward
Mandy HaywardJob Title:Activities Co-OrdinatorJoined: 2023

I started this role in February 2023 and prior to this, I have worked in senior care roles since leaving school. I got into care as I hold a strong passion for caring for people and my new role as Activities Co-Ordinator allows me to further help enrich the lives of those within our care home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Hagley Place Care Home to verify any information. View our terms and conditions. Barchester Hagley Place Care Home has an Enhanced Service -more info.