Barchester Hagley Place Care Home

Very satisfied after only visiting once after she has only been in for 5 days. She is a much brighter, chatty person, more active.

My mum has been resident at Hagley Place for over 5 years. We feel it was the right place to be at the time and still is. The staff all very professional and extremely attentive to all mums needs. Mum's room is well set out with all the latest mod cons to keep mum safe and happy. The meals mum has are prepared to a high standard. Recently we've found the head nurse very helpful with our little chart about mum's welfare and wellbeing.

Barchester Hagley Place, your value is beyond price.

I wish to thank all the staff with whom I came into contact, especially senior nurse, for their thoughtfulness, not only to residents but to us, friends and relatives, in what is a very sad time, for making it all a gentle and unalarming experience. I came home to with very warm and positive feelings for my friends life and death. Thank you.

We were encouraged to come and go as we saw fit.

My brother and I can hardly believe the change in our mum since she has been at Hagley Place. She is the happiest she has been for almost 2 years. Whereas she was very anxious and agitated in her own home, she is so much calmer at Hagley Place and has benefited so much from having company and support. I would definitely recommend the home and the staff are so kind and friendly.

Hagley Place is a well-designed custom built, comfortable care home. My wife spent two weeks of respite there and settled in quickly and well, seemed quite content and made friends with other residents. To me, the outstanding feature of Hagley Place was the competence and careful attentiveness of the staff who also kept me well informed.

I'm having a wonderful time!

After six very difficult months and a deep depression, the atmosphere of kindliness and help at every turn has set me on my feet again, thank goodness! Every aspect pleases and supports. From the excellent meals, always nicely served, to the garden and all the lovely staff and so much fun! Thank you.

Since living here I have had better health. The staff are friendly and helpful. My room is kept clean and tidy and the food is lovely.

When my mum came to Hagley Place, she was in a very poor way, even though she has been living in her own home with full-time carers. Six months on, she is settled and is beginning to find her feet, this is all down to the wonderful caring staff, who have all gone out of their way to help her. I cannot thank them all enough.

My mother has just spent 2 weeks at Hagley Place and enjoyed her stay. The staff are kind and caring and genuinely care for the residents. The food is of a good standard and Mum enjoyed her meals. The activities on offer are varied and residents are encouraged to participate and are helped to join in. There is laughter and smiles and a very good team of staff and carers in place and they treat the residents with dignity. After visiting several homes in the area, I knew immediately that Hagley would be the place for Mum.

My mother has first class respite care at Hagley Place, Ludlow. Over the past year she has grown to know many staff members who welcome her when she returns. I have peace of mind knowing Mum is happy and well cared for when her live-in carer takes her breaks.

Could not be better in any way. Food good and staff so kind, thoughtful and cheerful.

Staff interact with the residents. They show a caring but not condescending attitude. Nothing is too much trouble.

I lost my wife after 67 years together and am broken hearted. Your staff were just what I needed, very friendly, a ready smile, always willing to help and made me feel I belonged. In particular, my allocated helper, she is so thoughtful, she helped me through more than I can say. My visitors all remarked on the friendliness and the way tea and cake was supplied. My very first visitor said, "what a lovely room, I like your curtains".

I am deeply grateful to the General Manager and to all the staff at Hagley Place for looking after my mother in her last days at Hagley Place Care Home. I am very clear that she could not have been in kinder or in more caring hands. The sheer professionalism, friendliness, warmth and compassion shown by all members of staff was absolutely evident on all the occasions that my wife and I visited my mother. She could not have been in a better place when the time came for her to finally leave her own home. Thank you.

Attended excellent 'namaste' session with Mum today - lovely innovation, very relaxing for everyone. Mum loved the hand massage particularly. Well done, please keep it going.

We brought our sister here 2 weeks ago. Her progress has been outstanding. She is now eating very well and drinking quite a lot. She is talking very well now and getting quite cheeky with the staff. We are very pleased with how our sister is being looked after.

From when we first came to view Hagley Place till when my sister went back home, the care and service could not be faulted in any way. We still have phone calls from the staff after she left to see how she is coping at home. Well recommended.

I am more than satisfied with the care and treatment during my stay here. Having the stroke in the first place was a pretty awful shock. Having been an active person - a church warden for 10 years and a member of 2 committees for 20 years and a first aider for 20 etc - hence, I am able to appreciate the knowledge and work that your staff put in, especially the carers. For their ages, I am surprised at the wealth of knowledge.