Mill View

Since becoming a resident there has been a significant change for the better in respect to my father. Having lived alone for a number of years he now has the chance to interact with people on a daily basis and take part in activities that he would not have taken part in, some of which he has never taken part in!

From a relatives perspective, it is important to know that they are being cared for in a safe environment, where you do not have to worry about them. Being at Mill View there are no such worries as you know that they are receiving great care and being well looked after.

I am very impressed by the way the chef(s) produce flavoursome colourful pureed meals for my father, food I would be happy to eat. We sampled a wider selection of good food last month when we held a family party at Mill View. Being able to hold this in the cinema meant that my father could join the celebration for some of the time and be visited in his room when he needed to lie down. The chef laid on an excellent buffet at very reasonable cost.

It is an all-around fantastic home to consider if you are looking for a place where your loved ones will be looked after and well cared for, it's like a home from home with all they need.

My experiences of all the staff is that they are all helpful, polite and caring, the home feels like home.

My mother is very happy here. The staff are very friendly and thoughtful.

Thank you from the family.

Excellent care will help and assistance provided when requested.

My husband has been at Mill View for 15 months. He has always received the best care and has been and is always treated with dignity. In recent weeks a certain nursing condition has needed daily dressing. This has been carried out meticulously and with great care that my husband is in the least pain possible. The staff talk their way through the procedure so that my husband is aware of what is going on They chat to him and continue conversations with as much normality and humour as possible.

He died in my arms on 30th March 2017 peacefully on a beautiful spring day in his room at Mill View. It is to the credit of the home manager her predecessor and all the staff that my partner lived for over two years with the greatest of care and concern and I am very grateful to them all.

Lovely staff and beautiful environment. Mum enjoyed her time here.

Pleased with all care facilities. Staff are friendly and always helpful. Residents are dressed appropriately for the time of day. Food and snacks are in frequent supply and the "village shop" is handy for residents to choose their own sweets and toiletries. The coffee shop is excellent, though would benefit from more mugs which are easier to handle than cups and saucers.

My mother moved into Mill View in early December 2015, when she was deemed to be 'unsafe' living in her own home with a live-in carer. From the outset, we were struck by the warmth and friendliness of all the staff we encountered. The administrative staff smoothed our path to enable my mother to move in within a couple of days, and the nursing and care staff showed great compassion and care towards my mother from the outset. My mother was always neat and clean and was encouraged by the staff to join in the many activities offered daily in the home or to sit with other residents in the lounge, where the staff were regularly interacting with them. My mother, who suffered from dementia, was helped and encouraged in every appropriate way but was never, to my knowledge, coerced or forced to do something she did not wish to. The staff showed infinite patience right up to the time of my mother's death and I am grateful to them all for their excellent level of care.

Mum has just moved in (10 days ago) after having falls and losing her confidence to walk without support from nursing staff. In just a week, she has gained confidence to walk with a Zimmer frame independently. She has taken a new interest in her appearance and for the first time in years wanted to use the hairdresser. She is joining in activities and talking to and interacting with the residents which is lovely as previously she would be reluctant to leave her house - even for family gatherings. The staff are lovely - they always have time for the residents and relatives, they know the resident's names and want to help them. They are all working as a team. Management, catering, maintenance, cleaners, laundry - all interact together and are open and honest in what they do. The residents come first and their needs are primarily important but so is the need to have fun and the staff all work to ensure this.

The handy man always busy keeping the home in top condition.

All the rooms are en-suite, very roomy and well furnished including the wet room. Lounge areas are good and many activities are provided for residents if they want them as are all public areas.

Staff very good, food very good, more exercise for younger residents would be appreciated. Better use of garden in good weather would make sense. Generally very happy with service.

Mill view is the nicest, cleanest care home I have ever visited. The staff are friendly, caring and engage the clients as well as looking after them to an extremely high standard. The whole experience of putting my father in a care home was very smooth and the management were very supportive. I can not recommend this place enough, my father loves it here. I would highly recommend Mill View, you can be assured that your family member will have the best care possible here.