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Felbury House Residential Care Home

Felday Road, Holmbury St Mary, Dorking, Surrey RH5 6NL
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Felbury House Residential Care Home, Dorking
Felbury House Residential Care Home, Dorking
Felbury House Residential Care Home, Dorking

Felbury House Residential Care Home has a family history of over 40 years in running care homes.

They run the home how they would want to live in it and they want you to live here in the same way that you would live in your own home.

70% of the staff have been with Felbury for 5+ years and all are trained to support and encourage independence and dignity at all...  

Care Provided by Felbury House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,349 - £1,495£1,349 - £1,495
Residential Dementia Care£1,349 - £1,495£1,349 - £1,495
All-inclusive, so all care, food, accommodation, laundry and entertainment are included within the quoted price, there is no fluctuation based on care needs once you are a resident.

Extras will only include hairdresser, chiropody, newspapers and any trips using the electric minibus.

Contact Felbury House Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Felbury House Ltd
  • Private Owned

Person in charge

  • Sarah McLeod (Registered Managers)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (26)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Felbury House do not have any visiting restrictions, they want residents to live here in exactly the same way that they would at own home. Visitors are welcome for lunch (3-course) at a nominal cost of £20 including wine (with 24-hours notice).

Parking

  • On site parking available

Felbury House Residential Care Home Reviews (78)

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9.9

Felbury House Residential Care Home has a Review Score of 9.9 (9.863) out of 10, based on 19 reviews in the last 2 years. Over all time Felbury House Residential Care Home has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from A C (Niece of Resident) published on 10 January 2018 Submitted via Postal Card
Overall Experience
Our Aunt has been in Felbury House Residential Care Home since August 2017 during this time every need that has been required by her has been met.
Her room has been made very comfortable for her with all her own furniture books and family photographs.

Her personal needs have always been met, staff have tailor-made her own special diet. Staff have taken her to hospital appointments and stayed her she has also enjoyed outings with other residents. Each time she has made a request the management has listened and acted on it if physically possible. We have always been made welcome at Felbury House and feel confident that our aunt is always comfortable and well looked after although she missed friends from the area that she used to live in.

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Review from Simon P (Friend of Resident) published on 10 November 2017 Submitted via Postal Card
Overall Experience

I visit my friend at Felbury House Residential Care Home and he is always happy and well looked after.

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Review from S P (Friend of Resident) published on 2 October 2017 Submitted via Postal Card
Overall Experience
I come in weekly to visit my friend. I cannot fault the home in any way. My friend is at the happiest she has ever been. The staff are always friendly and welcoming. The food is great and there are always activities to join in and outings to go on.

They attend to her needs personally and are always available to speak to. One day I hope to move into a home as nice as Felbury House Residential Care Home.

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Review from Keith S (Son of Resident) published on 2 June 2017 Submitted via Postal Card
Overall Experience

The home always appeared to be very caring and when he had a UTI, they arranged for tests and took him to hospital for treatment. The staff always acknowledged him and he is sorry to leave but needs more nursing than the care home can really provide.

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Review from Louise T (Daughter of Resident) published on 22 May 2017 Submitted via Website
Overall Experience

Felbury House is a perfect blend of kind and caring staff within warm and well maintained, countrified surroundings - residents enjoy a real 'Home from Home' atmosphere. The owners of Felbury House take a very active role in the day to day running of the business and are always available to respond to any questions or queries, which we as the family, living at a distance, greatly appreciate! The care staff are always available, friendly and extremely patient. We would certainly, highly recommend the care facilities and accommodation provided, at Felbury House.

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Review from Janet C (Friend of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience

I am a friend of the residents and I think it is an excellent care home all round.

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Review from Sadie M (Sister of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience

My sister is resident at Felbury House Residential Care Home and says it's like home. She is very happy there.

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Review from Corinna O (Daughter-in-law of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience

Felbury House was recommended to us by a friend whose mother was already resident. We were not disappointed by the recommendation. We found the manager and staff extremely professional and they have always been warm, caring and friendly. The care home itself is clean and fresh with a homely feel about it. Everything was made as easy as possible for us with nothing being too much trouble. In her last few days, my mother-in-law received outstanding care and compassion by the staff who kept us fully informed and welcomed us whatever time of day or night.

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Review from Jackie L (Friend of Resident) published on 8 March 2017 Submitted via Postal Card
Overall Experience

I am friends with the resident. Excellent activities and excellent hairdresser.

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Review from Marina S (Niece of Resident) published on 1 March 2017 Submitted via Postal Card
Overall Experience

Lovely caring staff. Friendly atmosphere, lots going on good communication via phone, email and post. Long service staff who know the residents well. Very welcoming to visitors. Happy residents.

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Review from Angela P (Sister of Resident) published on 1 March 2017 Submitted via Postal Card
Overall Experience

My brother is epileptic and has been looked after with amazing care ever since he first went to Felbury House Residential Care Home. With declining health, he is always brought downstairs to be with other residents and often sitting at the table with a carer talking to him. I have complete confidence in all the staff and are more than happy to leave him in their care.

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Review from Jan O (Niece of Resident) published on 17 February 2017 Submitted via Website
Overall Experience

My relative has been with you for several months now and is very happy. She says it feels like her home. Everyone is always friendly and very caring. She has enjoyed lots of outings and activities the home organises. She loved the outing today to Wisley butterfly exhibition.

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Review from Susie T (Resident / Service User) published on 14 February 2017 Submitted via Website
Overall Experience

Felbury House is absolutely splendid! All the staff are so helpful and kind. I've lived here for nearly 4 years after being knocked over in Cranleigh High Street, whereby their care returned me to full health and I decided to stay here permanently.

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Review from Adrian O (Friend of Resident) published on 7 February 2017 Submitted via Website
Overall Experience
I have visited Felbury on a number of occasions and found the home and the staff to be excellent. I am considering the home in the near future for my elderly mother as it has a very friendly and homely atmosphere and feel confident that they would provide excellent care

for her.

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Review from Philip S (Nephew of Resident) published on 6 February 2017 Submitted via Website
Overall Experience
I first went to Felbury house in Holmbury St Marys last year to see one of my family members and was going to write this in December 2016 but completely forgot until I went back to see my uncle who is at this amazing residential Care Home.

I recently went for lunch which is highly recommended if you ever get to go there as a guest there are three amazing chefs. There you get the choice of the main of the day which I had for my lunch -

Starter - asparagus smoked bacon soup
Main - Baked Salmon With roasted Garlic cloves fresh steamed vegetables
Dessert - Eaton Mess.

And there was an alternative menu as well with 8 more choices.

Not only is the service outstanding and the care staff are constantly there to help you in any way I really can't recommend this home enough every time I have gone there it has been amazing I am so proud to have my uncles in this residential home great job to you all.

5 stars from all of us the Strachan family.

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Review from S B (Son of Resident) published on 9 February 2016 Submitted via Postal Card
Overall Experience

Care are this home is exceptional for it's loving and caring approach - the accommodation is comfortable and food is the highest standard. Administration and links with other agencies, medical etc. are well organised.

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Review from J A (Resident / Service User) published on 3 February 2016 Submitted via Postal Card
Overall Experience

The staff are extremely helpful and very friendly. Couldn't be better in all ways, all needs i got with personal care, catering excellent.

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Review from Karen VK (Daughter of Resident) published on 3 February 2016 Submitted via Postal Card
Overall Experience

Felbury House is unique. It is beautifully furnished and appointed and it is like walking into a large family home. The management team and all the care staff are so caring, knowing each resident personally and treating them all with such dignity and compassion. The atmosphere is so happy and friendly it is a pleasure to visit at any time of the day. I couldn't wish for a better residential home for my mum. Having long term staff also makes such a difference as they understand all the personal needs of each resident, just lovely- cannot recommend more!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Felbury House Residential Care Home.

Meet the Team (1)

Jo Kennedy
Jo KennedyJob Title:ProviderJoined: 2011
Jo and Stephen Kennedy built and have owned Felbury House since 2011. They also run a sister home in Hook Heath which has been the family business since 1983.

They are committed to providing an affordable luxury home where people can live the same way that they would live in their own home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Felbury House Residential Care Home to verify any information. View our terms and conditions. Felbury House Residential Care Home has an Enhanced Service -more info.