






Felbury House Residential Care Home has a family history of over 40 years in running care homes.
They run the home how they would want to live in it and they want you to live here in the same way that you would live in your own home.
70% of the staff have been with Felbury for 5+ years and all are trained to support and encourage independence and dignity at all...
Care Provided by Felbury House Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Extras will only include hairdresser, chiropody, newspapers and any trips using the electric minibus.
The price(s) shown are provided by the care home. Contact Felbury House Residential Care Home for full pricing details and T&Cs.
Contact Felbury House Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Felbury House Ltd
- Private Owned
Person in charge
- Sarah McLeod (Registered Managers)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (26)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Felbury House do not have any visiting restrictions, they want residents to live here in exactly the same way that they would at own home. Visitors are welcome for lunch (3-course) at a nominal cost of £20 including wine (with 24-hours notice).
Parking
- On site parking available
Felbury House Residential Care Home Reviews (78)
Felbury House Residential Care Home has a Review Score of 9.9 (9.863) out of 10, based on 19 reviews in the last 2 years.
Over all time Felbury House Residential Care Home has 78 reviews.
Her room has been made very comfortable for her with all her own furniture books and family photographs.
Her personal needs have always been met, staff have tailor-made her own special diet. Staff have taken her to hospital appointments and stayed her she has also enjoyed outings with other residents. Each time she has made a request the management has listened and acted on it if physically possible. We have always been made welcome at Felbury House and feel confident that our aunt is always comfortable and well looked after although she missed friends from the area that she used to live in.
I visit my friend at Felbury House Residential Care Home and he is always happy and well looked after.
They attend to her needs personally and are always available to speak to. One day I hope to move into a home as nice as Felbury House Residential Care Home.
The home always appeared to be very caring and when he had a UTI, they arranged for tests and took him to hospital for treatment. The staff always acknowledged him and he is sorry to leave but needs more nursing than the care home can really provide.
Felbury House is a perfect blend of kind and caring staff within warm and well maintained, countrified surroundings - residents enjoy a real 'Home from Home' atmosphere. The owners of Felbury House take a very active role in the day to day running of the business and are always available to respond to any questions or queries, which we as the family, living at a distance, greatly appreciate! The care staff are always available, friendly and extremely patient. We would certainly, highly recommend the care facilities and accommodation provided, at Felbury House.
I am a friend of the residents and I think it is an excellent care home all round.
My sister is resident at Felbury House Residential Care Home and says it's like home. She is very happy there.
Felbury House was recommended to us by a friend whose mother was already resident. We were not disappointed by the recommendation. We found the manager and staff extremely professional and they have always been warm, caring and friendly. The care home itself is clean and fresh with a homely feel about it. Everything was made as easy as possible for us with nothing being too much trouble. In her last few days, my mother-in-law received outstanding care and compassion by the staff who kept us fully informed and welcomed us whatever time of day or night.
I am friends with the resident. Excellent activities and excellent hairdresser.
Lovely caring staff. Friendly atmosphere, lots going on good communication via phone, email and post. Long service staff who know the residents well. Very welcoming to visitors. Happy residents.
My brother is epileptic and has been looked after with amazing care ever since he first went to Felbury House Residential Care Home. With declining health, he is always brought downstairs to be with other residents and often sitting at the table with a carer talking to him. I have complete confidence in all the staff and are more than happy to leave him in their care.
My relative has been with you for several months now and is very happy. She says it feels like her home. Everyone is always friendly and very caring. She has enjoyed lots of outings and activities the home organises. She loved the outing today to Wisley butterfly exhibition.
Felbury House is absolutely splendid! All the staff are so helpful and kind. I've lived here for nearly 4 years after being knocked over in Cranleigh High Street, whereby their care returned me to full health and I decided to stay here permanently.
for her.
I recently went for lunch which is highly recommended if you ever get to go there as a guest there are three amazing chefs. There you get the choice of the main of the day which I had for my lunch -
Starter - asparagus smoked bacon soupMain - Baked Salmon With roasted Garlic cloves fresh steamed vegetables
Dessert - Eaton Mess.
And there was an alternative menu as well with 8 more choices.
Not only is the service outstanding and the care staff are constantly there to help you in any way I really can't recommend this home enough every time I have gone there it has been amazing I am so proud to have my uncles in this residential home great job to you all.
5 stars from all of us the Strachan family.
Care are this home is exceptional for it's loving and caring approach - the accommodation is comfortable and food is the highest standard. Administration and links with other agencies, medical etc. are well organised.
The staff are extremely helpful and very friendly. Couldn't be better in all ways, all needs i got with personal care, catering excellent.
Felbury House is unique. It is beautifully furnished and appointed and it is like walking into a large family home. The management team and all the care staff are so caring, knowing each resident personally and treating them all with such dignity and compassion. The atmosphere is so happy and friendly it is a pleasure to visit at any time of the day. I couldn't wish for a better residential home for my mum. Having long term staff also makes such a difference as they understand all the personal needs of each resident, just lovely- cannot recommend more!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Felbury House Residential Care Home.
There are no upcoming events for Felbury House Residential Care Home.
Awards / Recognitions (4)
- 30 Nov 2024Recipient: Felbury House Residential Care Home
- 15 Feb 2016Recipient: Felbury House Residential Care Home
- 01 Feb 2015Recipient: Felbury House Residential Care Home
Accreditations
There are no accreditations posted yet for Felbury House Residential Care Home.
Meet the Team (1)

They are committed to providing an affordable luxury home where people can live the same way that they would live in their own home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Felbury House Residential Care Home to verify any information. View our terms and conditions. Felbury House Residential Care Home has an Enhanced Service -more info.