Herald Lodge

100 Canley Road, Canley, Coventry CV5 6AR
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9.7 81 Reviews
  • Herald Lodge, Coventry
Herald Lodge provides 24-hour residential and dementia care in a warm, welcoming environment designed to be a wonderful place to live. The team takes pride in making a genuine difference to residents’ lives, offering not just high-quality support but thoughtful, aspirational choices that reflect truly person-centred care.

With an active lifestyle at the heart of the home, highly trained and compassionate staff encourage independence while ensuring every resident receives exceptional care at all times. Each stylish en-suite bedroom includes fitted furniture, a flat-screen TV, mini fridge, Wi-Fi access, and a telephone point. Whether relaxing in your room or taking part in activities within the beautifully designed communal spaces, you can enjoy comfort while staying connected to friends and family whenever you wish.

Ideally situated just a short distance from the cathedral city of Coventry, Herald Lodge also supports residents from nearby areas such as Birmingham, Rugby, Royal Leamington Spa, and Nuneaton.
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Care Provided by Herald Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1661
  • Self-Funded Residential Dementia Care: £1450 – £1661
  • RESPITE Self-Funded Residential Care: £1450 – £1661
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1661

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

The price(s) shown are provided by the care home. Contact Herald Lodge for full pricing details and T&Cs.

Contact Herald Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Herald Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gemma Pearcey (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (42)

Visiting

  • The team warmly welcome visitors to Herald Lodge Care Home, as spending time with loved ones is an important part of life in their home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with their kind and caring team – they’re always here to help.

Parking

  • Herald Lodge has plenty of onsite parking for visitors.

Herald Lodge Reviews (81)

9.7

Herald Lodge has a Review Score of 9.7 (9.698) out of 10, based on 16 reviews in the last 2 years.
Over all time Herald Lodge has 81 reviews.

Overall Experience
  • 66
  • 15
  • 0
  • 0
  • 0
Date Published
  • 81
  • 8
  • 11
  • 16
  • 65
Reviewer Connection to Herald Lodge
  • 33
  • 21
  • 5
  • 5
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Wendy T (Sister-in-law of Resident) published on 5 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The resident in the care home was my sister-in-law. During her last days the carers treated her gently and with dignity, always spoke softly to her, even though she could not respond, they had great respect for her. They also went out of their way to make sure the members of the family who stayed with
her and had drinks, food etc. Nothing was too much trouble.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Herald Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.798 for Herald Lodge is calculated as follows: ( (150 Excellents x 5) + (38 Goods x 4) ) ÷ 188 Ratings = 4.798
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Herald Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (6)

Gemma

Gemma Pearcey

Job Title: Home Manager Joined: 2013

Gemma Pearcey is the Home Manager at Herald Lodge.

Claire

Claire Edwards

Job Title: Care Manager Joined: 2019

Claire is the Care Manager at Herald Lodge.

Ilze

Ilze Careless

Job Title: Regional Director Joined: 2021

Ilze is the Regional Director for Herald Lodge and all our South Birmingham Homes.

Emily

Emily Bell

Job Title: Front of House Manager Joined: 2021

Emily is the Front of House Manager at Herald Lodge.

Michelle

Michelle Willden

Job Title: Activities Co-Ordinator

Michelle keeps the residents entertained at Herald Lodge.

Sophie

Sophie Whatling

Job Title: Activities Co-Ordinator

Sophie keeps the residents entertained at Herald Lodge.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Herald Lodge to verify any information. View our terms and conditions. Herald Lodge has an Enhanced Service - more info.