Parker Meadows

The care home is unlike others in the area in that as soon as one enters the building it has the feel and looks of a hotel rather than a home. The resident's room is very good, attractive and kept scrupulously clean, the care is excellent, the staff nurses and carers alike are very approachable and the family of the residents are also treated very well. They are kept well-informed of the resident’s health and welfare, they are able to visit at any time, are able to have meals with the resident if booked and can accompany residents to the entertainments if they wish. Nothing is too much trouble.

Above all, every single member of staff is friendly and welcoming, from the receptionist, cleaners, laundry workers, kitchen staff and the complete care team.

As I frequently tell friends and family, if I can’t have my husband at home then Gracewell is the best place he could be.

Very happy with mum's care. If mum is happy and contented so are we!

I can once again sleep at night because I know they are safe.

I can not imagine staying in any other care home, the carers are excellent nothing is too much trouble. I have been looked after perfectly since I have been here some 15 months ago.

My mum loves the décor of the home, the size of my mum's room and ensuite.

The carers are all very kind and obliging. My mum feels at home here. The bed is very comfortable.

My mother attended Gracewell of Fareham in August for one month. She loved it so much that it was decided in October 2017 to go back on a permanent basis.

The building is always very clean and tidy.

The staff are all very friendly and so helpful. My mum loves it and it gives me peace of mind.

Staff are always friendly, ready to listen and will always endeavour to put things right. The staff treat our relative with dignity and respect.

I have found everyone concerned with Gracewell of Fareham to be most helpful, kind and caring. The home has a lovely friendly and welcoming atmosphere and the staff are only too keen to help. The rooms are clean, bright and airy with a homely feel and the food is delicious! My mum is very happy here.

Unfortunately, Mum only had 3 weeks at Gracewell before she passed away. I found the care staff extremely respectful and helpful and I was glad Mum spent her final weeks in such a caring and comfortable environment.

Every effort is made for this place to be one of comfort and wellbeing.

We are looking forward to many years of 'quality living'.

Food is mostly very good but occasionally is poor.

They have all gone 'the extra mile' in making our transition from living abroad to settling in here as painless and without doubt stress-free as possible. We love it here.

Mum has been a resident for 2 months and has settled in very well. She is very fond of all the staff and considers them to be a second family. Mum has told me that she couldn't be happier with all the care and attention she receives.

We have two good friends in Gracewell. It is a wonderful home and the care is excellent. The staff are patient and caring. There are excellent activities for residents we have experience of quite a few nursing/care homes and most do not come up to scratch. Gracewell is expensive but I realise the staffing costs must be high.

My wife and I live in a bungalow - assisted living. For four months - we could not ask for more help or assistance.

While I am generally satisfied with the facilities at Gracewell of Fareham and also the level of care provided by staff I do feel that there is definitely room for improvement when it comes to food. My mother who has dementia often complains about the food provided. I have also spoken to other residents, several of whom have voiced similar opinions. Also, laundry leaves a lot to be desired.

Gracewell of Fareham is not what I expected a care home to be like. It is a modern, quiet and has a lovely setting with great facilities and staff. I feel happy that my mum is being looked after with the care she receives. I do not worry when I am at home and can sleep at night. Overall an excellent care home.

Found Gracewell to be very much like a four-star hotel. Always clean and tidy and all staff are very, very helpful and kind and make all residents feel at home.

There have been a lot of changes at this care home over the past few months with a complete change in the management team and appointment of new staff. The changes seem, in general, to be having a positive effect on the home. The carers, in the main, do seem to actually 'care' about their residents, although we still have some concerns about staffing levels at times. Cleanliness of the home is usually fairly good, although some carpeting and furniture still needs some attention (still seem to be waiting for new carpeting although replaced in some areas). Food always good, with good choices. Father-in-law seems generally content.