Barchester Worplesdon View

I found this place to be clean, tidy and friendly. The rooms are cosy and bright. The great food has been mentioned as perfect.

I would recommend without hesitation.

My sister suffers from dementia and now some mobility problems. Whenever I visit she seems to be well cared for. Her room is clean and tidy. The staff are generally caring but I think more stimulus with music would help my sister to engage a little better.

My auntie was admitted for nursing care needs in January 2017 as a permanent resident and we were all made to feel very welcome. My auntie's needs are met fully and we, as a family, are very pleased indeed. The home provides a pleasant atmosphere, very relaxed at the same time as being aware and prompt to deal with anything that may change. The room size is excellent with its own bathroom for privacy. The furnishings in the room and the home as a whole are very pleasant and pleasing.

My mother has been here 4 years since September, seems very happy and contented.

Mum seems very happy at the home and is well cared for. Staff are all cheerful and pleasant.

Mother looked after well. The staff are cheerful and caring and encourage her to eat. They keep her clean and give information when requested.

We were favourably impressed when we were first showed round Worplesdon View, and subsequently equally pleased with how mum was looked after during the last year of her life, and how all the staff interacted with her and with us. Well done and thank you.

We enjoyed the peace of mind that she had great care, food and a lovely environment. Would have no hesitation to recommend this home to others.

During that period, however, the care provided by all the staff at the home was quite exemplary and provided immense reassurance to his family.

She was very happy and consideration was given to her needs, particularly having her hair and nails done which she loved.

Very good service. Carers are very good and always and good helpful to me. Always very clean, food very good.

I came here to recuperate after major surgery and have found it a great aid to my recovery. The kindness and attention I have received have been superb.

An excellent home run by caring and very supporting staff. Visited yesterday unannounced to discuss broken wheelchairs essential to my friend. The maintenance engineer could not have been more helpful. Receptionist also. We left with the problem resolved and engineer calling Wednesday. We were also able to have lunch despite giving a few minutes notice. My friend is looked after with care and compassion. She suffers from severe dementia.

My wife has been a resident of the fare home for three years. She is unable to communicate, feed herself or walk. The nursing staff and care worker staff on her floor are first class. They are sympathetic, kind and understanding. Sadly she is unable to take part in most activities but where possible the activities staff include her giving her some for of stimulation. I would like to see more outings and concerts which clearly please her. If I needed to be a resident there I would be happy. A most friendly atmosphere.

I was very happy to leave my husband for 2 weeks respite. The home is very professionally managed and all staff, nursing, caring and admin were very friendly. My husband was extremely happy and gave us a 'thumbs up' for the food!

My mother was only in Worplesdon View for a short time but in the time she was there all the staff I came into contact with were caring and kind both to my mother and members of my family visiting. The staff were always willing to discuss our concerns regarding my mother's failing health and showed great compassion when she passed away.

The Home is very welcoming to Visitors and the Staff are always friendly and helpful, especially in discussing any medical needs of her condition, quite apart from the more routine daily tasks of ensuring the best outcome for my Wife in her general life there.

I received a phone call from my Grandmother at 1.00am – she was clearly confused, upset and frightened. She was very unsure of where she was; at home or in a hotel. It was difficult for me to ascertain exactly what was happening, but my understanding from her was that she had taken herself to the toilet and was then unable to get herself back into bed and was sitting on the side of the bed waiting for someone to assist her. I asked her whether she had pressed the bell for assistance which she at one point in the conversation had said she had and that no one had come to help her, and at a later stage had also said she didn’t have a bell and she had never had one and didn’t know where it was. I talked to her and explained there would be one attached to or by her bed and talked her through pressing it (not knowing whether it had already been pressed or not?). I spoke to her to calm her down and reassure her, explaining that someone would come and that I would stay on the phone until they did. A little while later a lady came to help and in the confusion my grandmother did not end the call to me, so I stayed on the phone and listened to the conversation between her and the carer. My grandmother was agitated and saying that she had been waiting for someone to help her to bed and that no one had come. My grandmother was very direct in making her feelings known. The response from the carer was nothing but professional and kind, she explained that there were 3 people on duty, one of which was a nurse who was sitting with someone else who was very unwell and that they were responding to calls as quickly as they could and that there were many other residents on that floor who required attention and help with going to the toilet and turning in bed etc. Her response was firm but gentle and I could hear her helping my grandmother into bed, helping her to get comfortable and although she was clearly busy, she afforded my grandmother the time that she needed.

My husband has been in care for over two years with Alzheimer's and died recently.