Buckingham Care Home

Buckingham Care Home is an excellent environment. My sister who suffers from dementia is cared for excellently by the staff and are so friendly towards us on our visits nothing is a problem for them. The home is always clean and inviting. The management team are excellent, always friendly and around if you need to speak to them. Residents always look happy and well cared for. Activities for residents are wonderful and well organised and encourage residents to take part, always something going on for our loved ones to keep them entertained.

The care home is a friendly, welcoming place. The staff are so friendly and helpful. Everyone has a smile, and residents are happy. The care provided to residents is first-class. The staff genuinely care. Excellent activities are provided most days to keep residents busy and entertained. There are always events organised for residents and families to attend, for example, at Christmas. The home is clean and tidy. I have no worries about my mother living there.

The place was clean and beautifully appointed. However, there were very few respite and recovery patients and not much to do so I was left in my room most of the day with no encouragement to go out. There were mostly dementia patients so no opportunities to have conversations. I was able to have a shower every day. The care given was good and so was the food, when hot.

A very warm welcome, making Mum feel welcome and at ease, given this was a difficult decision for her. She was very happy and this made the family feel confident she was in good hands. The rooms were lovely, the only issue was perhaps no grab rails in the bathroom. Mum enjoyed the chair aerobics very much. The only thing is, it is expensive, when self-funded.

My mother in law came to Buckingham originally for respite care in December 2021 and I remember the warm and caring welcome from the team and how they made Mum feel comfortable and supported from day one. The rooms are clean and nicely decorated and it felt like a home as we could add little touches of personal items. The team are dedicated, empathetic, caring and genuine and quickly developed friendly relationships, being recognised and greeted every visit. Mum settled in well and we saw a huge change in her as she was surrounded by people who care, support, as well as building relationships with other residents in the community. I would highly recommend Buckingham to anyone looking for that extra special outstanding care. Knowing that Mum is safe and comfortable, especially having dementia, she needed 24-hour care. Mum is now a permanent resident and we are so thankful to have found a safe place for her to feel at home. Family and friends have the freedom to visit anytime.

This wonderful place has welcomed my dad and all of our family with open arms. The care is exceptional and all the staff are just amazing. My dad feels safe and Mum visits every day. Dad is included in the many activities that are provided by a very motivated well-being manager. I would recommend Buckingham Care Home to anyone wanting their loved ones cared for.

My mother's mental and physical health has really improved in the home. She is clearly eating well, getting the chance to interact and generally responding well. Due to where I live I can only see her every 4 to 5 months and the contrast is remarkable (and welcome). Friendly staff, clean rooms and common area.

My auntie has been at Buckingham for a few years now and I continued to be hugely impressed by the level of care given. The home is always spotless and the staff are so friendly and patient. My auntie is very happy there and it brings the family a lot of comfort to know she is in such a lovely place.

My mother-in-law spent some time in Buckingham in February, unfortunately, she was on end of life care. Although this was a very sad time for us as a family, we were always treated with kindness and could visit whenever we wanted, our mum was well looked after and made very comfortable, by a very kind and dedicated team. I would highly recommend Buckingham to anyone you can be sure of outstanding care of loved ones

My mum stayed for 2 weeks convalescing after a spell in hospital. The care she received was exceptional. The home is very well run by an excellent management team and the care staff on every level worked tirelessly to ensure mum received the best of care both physically and mentally. I would like to thank all the staff at the Buckingham for their support during Mum's stay which gave her the strength and confidence to then return to her own home.

The staff are very helpful to my husband.

Well done and thank you.

Thank you so much.

I broke a promise dad but I think it was for the best! Thanks to all.

I found Buckingham House a truly caring place. The staff were 'each one excellent'. Nothing too much trouble. All were very pleasant. I wrote a thank you letter to the local paper because I was so impressed by everything. Thank you so much.

The home is welcoming, and it has a beautiful environment. All the residents are treated with respect and dignity. They all have a great deal of fun together, and it feels like belonging to a family. It has been the most marvellous place for my mother.

My mum-in-law has been resident on Memory Lane at Buckingham for almost 3 years now, and from the start, her care has been outstanding. The staff on this unit are so patient and caring, treating each resident with affection and respect, recognising and meeting their individual, very varied needs. They have an excellent understanding of dementia and the challenges it brings to the lives of the residents, and are able to support them with compassion. We could not have wished for a better place for her to be well and truly cared for.

The care provided is both professional, yet you feel that you could be in a hotel. Activities, food and the staff deserve top marks. Keep up the good work.

My mother uses Buckingham periodically for the last two years. She goes into respite 3-4 times per year with each visit having a duration of 10-25 days. As well as herself, all family members are completely satisfied with the high quality of care she receives while staying at Buckingham.

This is just the most amazing care home; with the most dedicated staff, anyone could hope to meet. They are a family, and they bring every new resident into their arms; along with all the residents family. The support both my mum and I receive from the team at Buckingham; is immense, and I will be eternally grateful for all their care, love and support.