






Hurstwood View is located in the village of Five Ashdown near Uckfield and is on the doorstep of the breath-taking Ashdown Forest. They provide expert and person centred 24-hour nursing, residential and dementia care on their dedicated Memory Lane community, from short stays to long term care.
The home has a team of highly-qualified and attentive staff who are dedicated to focusing on the individual needs of each resident with...
Care Provided by Barchester Hurstwood View
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Hurstwood View for full pricing details and T&Cs.
Contact Barchester Hurstwood View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Kirsty Johnson (General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Number of floors: 2
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Barchester Hurstwood View Reviews (127)
Barchester Hurstwood View has a Review Score of 9.8 (9.834) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Hurstwood View has 127 reviews.
After several months spent in various hospitals, my Dad was so happy to have such a lovely place to call home. He appreciated the beautiful view from his window and established a good rapport with his carers. He told us that he hoped he could stay there until the end of his days. As his family we were made to feel very welcome at whatever time we called to see Dad and encouraged to help ourselves to tea and coffee and homemade biscuits and cake. The rooms are all individually decorated, warm, and well equipped with good quality furniture, and there are several attractive and comfortable lounge areas. Most important of all, the staff are so caring towards the residents and helpful and welcoming to the residents' families. The residents are treated with kindness, patience and dignity.
Overall, I would not hesitate in rating the home as excellent.
I found Hurstwood View to be a safe, caring and supportive environment with good faciltities; a range of activities and approachable, helpful staff.
It is purpose built and very well laid out so everything feels visible and open.
The position of the home, the decor and and lovely garden and views make it feel like home from home. The staff are very caring and organised, thanks to a compassionate and strong management team. All queries are taken seriously, recorded and dealt with.
The food is restaurant quality and no one is ever short of tea and cake!
I would very much recommend this care home to others for respite or permanent stays.
Thank you Edwina, it was a pleasure looking after your Mum.
My sister and I have been looking for a care home for a while and responded to a mail drop by this home. The moment we walked through the door we knew it would be suitable. Even though we hadn't made an appointment the manager took time to give us a comprehensive tour and we were extremely impressed by the standard of the rooms, the communal areas, the outside space and also the friendliness of all the staff.
My father is settling in well. There is no pressure put on him to do anything he doesn't want to, he is always treated with respect and he particularly enjoys the high standard of the food.
Thank you Susan for your glowing referral. So pleased that dad has settled in so well!
I had just over two weeks respite care at my own request, on leaving hospital. All went smoothly thanks to the home's team liaising with the hospital staff. Hartswood met my needs admirably, giving me a relaxed background to convalesce and prepare to return to an independent life. Full support was clearly there if I needed it but I appreciated the "hands off" approach and lack of "regime". The staff were outstanding and I admired their commitment especially to the most needy residents. The surroundings are most agreeable and the building well appointed.
I visited Barchester Hurstwood View last week to see if it was a suitable place for my father who suffers with dementia. Although we have now decided to move my Dad closer to us in Wales, I was very impressed with the ambience and facilities of the home. The Manager was extremely helpful and took time to show us around and explain the day to day care we could expect for Dad. All the staff we met were very pleasant and the few we spoke to seemed very experienced in dementia care, and also very caring and understanding for individual needs. Everywhere in the home looked spotless and the communal lounges looked very welcoming and well thought out. To be honest, I'd put my name down now if I could!
I have marked the options as excellent as I was unable to submit my comments without completing each one, but this is purely based on an hour's visit.
I have found all the staff friendly, cheerful and very helpful. The property is clean and well maintained. My lady has settled far better than every expected. I have been reassured and feel happy that she is having the best care possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (211) & Events (8)
- 10 Sep 2026
t’s World First Aid Day on Saturday, and we’ve been getting in preparation, practising our skills in the Cafe this afternoon. ?? Our Clinical Lead, Akhil, held a really informative...
- 09 Sep 2026
A huge thank you to everyone who joined us for our Meet the Manager evening last night! ?? It was a wonderful opportunity for residents, families and guests to meet...
- 09 Sep 2026
We understand that coming to stay in a new home, even for a short time, can feel a little daunting. That’s why we take the time to make sure each...
- 17 Sep 2026Organiser: Barchester Hurstwood View
- 25 Sep 2026Organiser: Barchester Hurstwood View
- 15 Oct 2026Organiser: Barchester Hurstwood View
Awards / Recognitions (68)
- 07 Sep 2026Recipient: Barchester Hurstwood View
- 28 Aug 2026Recipient: Barchester Hurstwood View
- 18 Aug 2026Recipient: Barchester Hurstwood View
Accreditations
There are no accreditations posted yet for Barchester Hurstwood View.
Meet the Team (24)

Hi, my name is Esther, and I am the General Manager here at Hurstwood View.
Caring for others has always been at the heart of who I am. It inspired me to pursue a career in nursing over a decade ago, and my journey has taken me through India, Nigeria, and now England, where Uckfield has become home.
I joined Hurstwood View as Deputy Manager and am honoured to now serve as General Manager. It is a privilege to lead such a dedicated team, providing compassionate, person-centred care in a warm and welcoming environment where residents and their families feel like part of our extended family.
My door is always open, and you will always be greeted with a smile. Whether you are considering care for a loved one or simply want to learn more about us, we would be delighted to welcome you for a cup of tea/coffee and a slice of our homemade cake

Hi, my name is Cathryn, and I joined the team at Hurstwood View in August 2017 as the Administrator.
I have worked in care home administration since 2002 and have since gained an NVQ Level 3 in Business Administration.
My role includes managing the financial systems in the home, HR, enquiry management and working closely with the General Manager. My favourite part of the role is interacting with residents and their families.

Hi, My name is Akhil and I am the Clinical Lead here at Hurstwood View. I work on our nursing floor and ensure all residents receive the best care and support from myself and the team.

Hello, my name is Ellie, and I am proud to be a Care Practitioner at Hurstwood View.
I joined the setting in January 2024 as a Care Assistant from a background of supporting adults with learning disabilities. I quickly progressed with the support of the home to Senior Care Assistant. Whilst my role was fulfilling, I have a love for learning and progression which has been recognised and supported by the leadership of the home. I now proudly hold the position of Care Practitioner.
I feel I am a valued member of the team, work closely with my colleagues and have recently been appointed as Speak Up Champion and Dementia Champion; this opportunity will enable me, moving forward, to deepen my knowledge and offer outstanding care to the residents.
I am diligent and rigorous in the care that I give our residents and believe that through my practice they are treated with dignity and respect at all times. I maintain positive and respectful relationships with families and other healthcare professionals and deem this as fundamental in the experiences that residents receive at Barchester.
Outside of my working role, I thoroughly enjoy spending time at the farm with my partner, camping, country music, walking my dog and spending time with our families!

With a strong background in Marketing, events, and community engagement - Activities is a great fit for me! I love arranging events and making a difference to our residents’ day. I’ve never danced so much since working here, no day is ever the same, and we really do have so much fun!

Hi. My name is Karen, and I am the Head Chef here at Hurstwood View.
I have been working in the catering industry since I was 17 years old and have been working at Hurstwood View since it opened in 2012. I simply adore cooking and love to experiment with various flavours. I love my job at Hurstwood View and it’s a privilege to meet and work with so many different people. But what I love most is when people tell me they enjoy my food!
Being Scottish I am very fond of traditional Scottish dishes which when I am cooking, love to add a different twist. I am very fortunate to live in East Sussex with my husband and daughter. Sussex is a beautiful country with many interesting and historical places to visit. I love my job at Hurstwood View and in particular it's a privilege to meet and work with so many interesting residents. But what I love most is when people tell me they enjoy my food!

Hi, I am Wayne, the Senior Maintenance Manager.
I started with the company back in 2015. I am enjoying my role; there is always lots to do and no day is the same.
I also support our local maintenance managers with any help and advice they might need.

I have worked for Hurstwood View for 2yrs.
I enjoy being front of desk greeting the residents and families that join us here at Hurstwood View. I love being part of a friendly and devoted team of dedicated work colleagues.

My name is Lisa and I’m an Activities Coordinator here at Hurstwood View. I joined the team towards the end of 2021.
A hairdresser and barber by trade, during lockdown I decided to make a career change.
I love working with our residents making a difference to their daily routine. In Activities, no day is ever the same, it really is such a varied role, which I really enjoy.

My name is Cat and I have worked at Hurstwood View since 2019.
I have tried my hand at many departments including Housekeeping, kitchen and Caring until I progressed to head of housekeeping in 2021. I take much pride in my job and I always ensure my work is completed to a high standard. I always ensure our residents have a clean, comfortable, and happy environment to live in. The most important part of my job role is ensuring I keep the home as homely as possible to help the residents to feel at home.
I love working with my colleagues from all departments as I feel we are a great team with a loving and caring atmosphere to be proud of.

Hi, my name is Zoe, and I have worked at Hurstwood View since 2013.
I started my career in the kitchen department, then changed into a care assistant role. I have gradually worked my way up, and I am now the head of unit for Memory Lane. I love working on Memory Lane and supporting our residents who are living with dementia. In my role, I take responsibility for ensuring that all our residents' needs are met in the most suitable way for them. We take pride in person-centred care, and we value each resident's differences. I always ensure that the staff working within the Memory Lane community are up to date with any recent changes, and I also ensure that relatives are kept up to date with their loved ones' ever-changing needs.
At Hurstwood View, we have a great team ethic, and the staff feel more like a big family rather than colleagues.

My Name is Lorraine, and I am a Hostess working at Hurstwood view.
My job involves serving breakfast to the residents and setting the tables ready for their meals. I really enjoy my job and love having a morning catch up with the residents.

My name is Paige, and I am a Care Assistant at Hurstwood View. I have been working at Hurstwood View since 2018.
I really enjoy supporting our residents to live a happy and fulfilled life, you will often find me singing, joking and laughing a lot. Hurstwood View has such a friendly atmosphere and the staff are very good at making light in difficult situations. I can mostly be found with the Karaoke machine singing into the microphone in a room full of residents.

Hi, My name is Katrina and I am a Care Assistant at Hurstwood View.
I work mostly within the Memory Lane community at Hurstwood View and I love supporting the residents who are living with Dementia
I have recently completed my medication training and I am in the process of completing my NVQ level 3. One of my favourite things about working at Hurstwood View is the progression opportunities that are available.

Hi, my name is Adam and I work at Hurstwood View as a care Assistant. I have worked at Hurstwood View since January 2023.
I really enjoy my job and love being able to support the residents with their individual needs. At Hurstwood View the support network is fantastic and we are very lucky to have such supportive management who always go out of their way to ensure all the residents are cared for in the best way possible.

My name is Becky and I have worked at Hurstwood View since 2014.
I work as a Care Assistant and support the residents with all of their day-to-day needs. I love getting to know the residents and ensuring that they have the best quality of life possible.
At Hurstwood View we are all like one big family and we have a whole home approach for everything.

Hi, my name is Georgie and I work at Hurstwood View as a Care Assistant. I have worked at Hurstwood View since 2014.
I really enjoy working in the care home and knowing that I have made a difference in the resident's lives. We all spend a lot of time getting to know the residents on a personal basis so that we can support them in the best way possible.

My name is Saina, and I am a night Care Assistant here at Hurstwood View. I have been working at Hurstwood View since February 2023.
I really enjoy working here, we have great management and awesome team support. I love supporting residents with their daily needs and helping them to settle for the night.

My name is Raj, and I am a Night Care Assistant here at Hurstwood View.
I am very passionate about my role and I like to support my residents to live a fulfilled life. I have been at Hurstwood View since 2021 and I really enjoy working with my amazing, organised team.
We have the most amazing and supportive management; it really is a pleasure to work at Hurstwood View.

Hi, my name is Taisir and I am a care Assistant here at Hurstwood View working nightshifts.
I love working with such an incredible team within a great atmosphere, During the night my team and I will be present to ensure the residents are taken care of and have everything they need.

My name is Ugo and I am a Night Care Assistant here at Hurstwood View.
In my job role I make sure my residents are taken care of with all aspects of their needs. I love what I do as a care assistant as it gives me an opportunity to serve humanity.
One of my favourite things about Hurstwood View is the awesome management team and the hardworking colleagues.

I am Sathish and I have worked at Hurstwood View since December 2022. I am working as a night care assistant.
I started my job without any experience in this field. As the days went by, I began to realise the magnificence of this work I was seeing. I thank God that I have been given the opportunity to help people with their daily life. I am proud to think that by doing this work I am laying up my treasure not on earth but in the kingdom of heaven. I try every day to make myself more experienced for this job and do it wholeheartedly.

My name is Carmen and I have worked at Hurstwood View for a few Years now.
I first joined as a Care Assistant but have recently changed over to the Kitchen department and I am now working as a Kitchen Assistant.
I really enjoy my job working alongside the Chefs and supporting the residents with their different needs and preferences.

Hi, My name is Faye and I am one of the Housekeeping assistants working at Hurstwood View.
My role includes keeping the home clean and well maintained and keeping the laundry up to date, I love my job and especially enjoy having the interaction with the residents.
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