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Goldenhill Nursing Home

Heathside Lane, Goldenhill, Stoke-on-Trent, Staffordshire ST6 5QS
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Goldenhill Nursing Home, Stoke-on-Trent
Goldenhill Nursing Home, Stoke-on-Trent
Goldenhill Nursing Home, Stoke-on-Trent

Goldenhill Nursing Home is a welcoming and supportive community where compassionate care, comfort, and connection come together. The home features 46 thoughtfully designed bedrooms, each equipped with a smart television, with free Wi-Fi available throughout to help residents stay connected with family and friends.

With four spacious lounges and a secure patio area, Goldenhill offers plenty of inviting spaces for residents to relax, socialise, and enjoy fresh air safely. The home...  

Care Provided by Goldenhill Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Prices are based on the individuals needs, following assessment.

Prices include, all meals and drinks, laundry service, Activity programme, weekly day trip to community center, 24/7 nursing care, GP service, Hairdressing, dentist and chiropodist can be arranged, this is a chargeable service. All bedrooms have a smart Television, Free WIFI available throughout the home.

Contact Goldenhill Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Angela Hodson(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Visiting open, families and friends are encouraged to join their loved ones for meals.

Parking

  • small car park to the rear.

Goldenhill Nursing Home Reviews (67)

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8.4

Goldenhill Nursing Home has a Review Score of 8.4 (8.397) out of 10, based on 4 reviews in the last 2 years. Over all time Goldenhill Nursing Home has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from Sian S (Daughter of Resident) published on 29 November 2022 Submitted via Website
Overall Experience

My late mother passed away in Goldenhill Nursing Home in October 2022. She had been there since 2018. She was looked after extremely well. I knew that she could be stubborn and cantankerous but the care that she received was exceptional. She was always treated with dignity and respect. She frequently had her hair done and the chiropodist visited often, she always looked clean and smart. She enjoyed the food and the tea and coffee were always hot and not served tepid like many places I've visited. I once had a phone call from the caring staff asking me if I could think of anything she particularly liked to eat or drink that they could tempt her with as she was off her food. She stayed in her room through her own choice but she was never forgotten and staff would often pop in on her to check on her well-being. I would not hesitate in recommending Goldenhill Nursing Home to anyone who is looking for a good all-round nursing/residential home. I'd be happy to chat with anyone who is indecisive.

Reply from Angela Hodson, Registered manager at Goldenhill Nursing Home

Thank you for taking the time to share your experience of Goldenhill Nursing Home, it was a privilege and a pleasure to have cared for your mother. Once again thank you for your kind words, I will share your feedback with the team.

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Review from Alison M (Daughter of Resident) published on 15 November 2022 Submitted via Website
Overall Experience

The most friendly, professional nursing home you would want to visit. Credit to all staff that make Goldenhill Nursing Home the place it is, in the challenging job roles they face daily. Nothing was too much trouble and they kept me informed on Mum's progress. Massive thank you.

Reply from Angela Hodson, Home Manager at Goldenhill Nursing Home

Thank you for your kind words and for taking the time to share your experience with Goldenhill Nursing Home, it was a privilege and a pleasure to be part of your parents' journey. I do hope that they are settled into their new home and wish you all the best. Thanks again.

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Review from Ruth S (Daughter of Resident) published on 18 October 2022 Submitted via Website
Overall Experience

My parents were both moved into Goldenhill Nursing Home as a temporary measure after coming out of the hospital. Both of my parents have complex needs and present with a variety of medical challenges. At times, both of my parents can be a little stubborn. I can honestly say that the staff at Goldenhill were outstanding. The care home manager made herself available to have detailed discussions with me about my parents' progress and future needs. The care staff in the home were patient, caring, personable and always highly professional. Seeing them in action with my parents made me feel totally reassured that my parents were receiving excellent care throughout their stay. My mum nearly fainted once whilst seated in the dining hall. The staff were quick to respond with gentleness and reassurance. I would highly recommend Goldenhill.

Reply from Angela Hodson, Registered manager at Goldenhill Nursing Home

Thank you for your kind words and for taking the time to share your experience with Goldenhill Nursing Home, it was a privilege and a pleasure to be part of your parents' journey. I do hope that they are settled into their new home and wish you all the best. Thanks again.

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Review from Adrian D (Nephew of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience

All the staff were extremely kind, considerate and professional throughout the seven weeks assessment period.

Reply from Angela Hodson, Home Manager at Goldenhill Nursing Home

Thank you for your kind words, it was a pleasure and privilege to have been part of your journey.

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Review from P K (Son of Resident) published on 29 September 2022 Submitted via Website
Overall Experience
My 93-year-old mother was referred to Goldenhill Nursing Home from the hospital for assessment for her long-term residential care.
She was there for nearly a complete month and was treated very well, with dignity and great compassion. She can be very difficult and awkward at times yet she absolutely loved the place and it brought out her normal own friendly character to the fore and she soon became the talk of the staff.

I would highly recommend the Goldenhill Nursing Home to anyone who is facing a similar scenario with one of their loved ones.

Reply from Angela Hodson, Home Manager at Goldenhill Nursing Home

Thank you so much for taking the time to share your experience with Goldenhill Nursing Home. We were privileged to be part of your mum's journey and wish her all the best in her new home. Once again thank you for your kind words, I will share this with the team.

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Review from Celia B (Daughter of Resident) published on 6 September 2022 Submitted via Website
Overall Experience

My dad came here from hospital after a fall at home, I can't praise the staff enough, all of them from the cleaners, cooks, care workers and management, all happy to help whatever the situation, my dad has been looked after so well, has great banter with the team there and I and my sister can't thank them enough, overall a lovely caring home, good food, excellent staff team x

Reply from Angela Hodson, Registered manager at Goldenhill Nursing Home

Thank you for taking the time to share your experience of Goldenhill Nursing Home. It was a privilege and pleasure to be involved in Dad's journey and wish you all, all the best for the future. We hope that Dad settles into his new home. Once again thank you for your kind words, I will pass this on to the team. Take care.

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Review from Janet F (Cousin of Resident) published on 3 August 2022 Submitted via Postal Card
Overall Experience

My cousin was admitted to Goldenhill for interim care after being confined to bed after a clinical fracture of the lower leg in the hospital. The home took every care of her and she was taken to the lounge as soon as possible to mix with other residents. The staff were very kind to her and helpful to me. They answered my questions and helped with her discharge to a nursing home of my choice. I would recommend this nursing home as a good place for a relative to go to. Thank you.

Reply from Angela Hodson, Home Manager at Goldenhill Nursing Home

Thank you for taking the time to share your experience of Goldenhill Nursing Home and thank you for your kind words. It was a privilege and a pleasure to be part of your relative's journey. I will pass your kind words on to the team. Once again thank you.

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Review from Linda M (Daughter of Resident) published on 26 July 2022 Submitted via Website
Overall Experience

My mum came to Goldenhill Nursing Home for assessment following the sudden death of my dad. They were together for 65 years and as you can imagine being placed in care was incredibly traumatic for her. Mum remained in Goldenhill for eight weeks. I can honestly say the care she received from the manager and her team was exceptional. The team treated Mum with compassion, empathy and dignity. They looked after her so well and nothing was too much trouble. Every time I visited to take Mum out (which was regularly) Mum was presented immaculately and the staff crowded around her when she came back, interested to find out what she'd been up to. Had it not been for the fact that I needed Mum closer to myself in Preston, we would have willingly made Goldenhill her home. When I finally moved Mum, the staff were genuinely sad to see her go and even gave her presents. I would have no hesitation in recommending Goldenhill. Your loved one will be in safe hands.

Reply from Angela Hodson, home manager at Goldenhill Nursing Home

Thank you so much for your kind words, I will feed this back to the team. It was a privilege to be part of Mum's journey, Mum is missed in the care home although we are pleased that she has settled in her new home and we are sure that Mum is thoroughly enjoying your shopping trips and afternoon...  

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Review from Ceri B (Daughter of Resident) published on 14 April 2022 Submitted via Website
Overall Experience

My mum moved to Goldenhill Nursing Home in April 2021 after suffering a major stroke but sadly passed on 24th March. The staff over the last 11 months have looked after and supported both my mum and me through what has been a very difficult time! Nothing was too much trouble and many would go out of their way to accommodate Mum's needs and wants. This has given me great peace of mind that Mum was being cared for to a high standard when I was not there. Thank you to all the staff for the care, love and understanding.

Reply from Angela Hodson, registered manager at Goldenhill Nursing Home

Thank you so much for taking the time to review your experience at Goldenhill. It was a pleasure and a privilege to have cared for your mother, she is greatly missed in the home as are you. Thank you for the lovely flowers. Once again thank you for your kind words, take care.

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Review from J J (Daughter of Resident) published on 3 March 2022 Submitted via Website
Overall Experience

On first impressions mum's care was good. The food looked lovely and the home, even though dated was clean. The staff were pleasant. Over time I felt that mum wasn’t having her needs seen to. On occasions when we visited she had no water on her tray. I had to ask for some. Also, the buzzer was initially on her tray where she could easily reach to press it. Later on it was back on the wall out of reach. Mum was bedridden. Various clothes went missing and on one occasion she was wearing someone else’s top. I get that the home was short-staffed due to covid but it’s the small things that make a huge difference to the resident and family. Mum was in pain and I often phoned the home to ask for stronger pain relief. We finally got mum home where she died peacefully a few days later.

Reply from Angela Hodson, Registered manager at Goldenhill Nursing Home

Thank you for your review and for the points that you raised. Firstly may we offer our condolences for the loss of your mum, she was a lovely lady and we were very privileged to have cared for her. It is lovely to hear that you were welcomed to the home and that you did have positive first...  

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Review from C H (Daughter of Resident) published on 22 February 2022 Submitted via Website
Overall Experience
My father is currently in an assessment bed at the home and has been for the last few weeks. Tonight I got to visit my dad as the home has been closed to visitors and I can't praise them enough my dad looks the best he has done in a while. The staff go above and beyond for service users and relatives.

Thank you to all the staff.

Reply from Angela Hodson, Registered manager at Goldenhill Nursing Home

Thank you so much for your kind words I will pass this on to the team. It was a pleasure to be part of your father's journey, once again thank you for taking the time to share your experience at Goldenhill Nursing Home.

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Review from H C (Sister-in-law of Resident) published on 2 November 2021 Submitted via Postal Card
Overall Experience

All your staff in the nursing home were very helpful that was seeing to the residents and their families. Your staff were so friendly and kind. Nothing was too much trouble for them all. Thank you.

Reply from Angela Hodson, Home Manager at Goldenhill Nursing Home

Thank you for your kind words; it was an absolute pleasure to look after your loved one, and they are greatly missed at the home. Thanks again for taking the time to share your experience with Goldenhill Nursing Home.

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Review from C M (Daughter of Resident) published on 20 October 2021 Submitted via Postal Card
Overall Experience

Goldenhill Nursing Home doesn't look appealing from the outside but can't fault the care my mum has received these past two months. I've seen a vast improvement in my mum due to the care she receives from the caring staff. Very friendly home, comfortable and always contact me with any concerns. Peace of mind knowing my mum is safe, comfortable and happy in the hands of the staff at this loving home. Thanks to all at Goldenhill.

Reply from Angela Hodson, registered manager at Goldenhill Nursing Home

Thank you for your kind words, I will pass this on to the team. Thank you for taking the time to share your experience of Goldenhill Nursing Home.

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Review from T C (Daughter of Resident) published on 30 September 2021 Submitted via Postal Card
Overall Experience

First impressions are excellent. Staff are very helpful and my mum looks better than she has done in weeks.

Reply from Angela Hodson, Home Manager at Goldenhill Nursing Home

Thank you so much for your kind words and for taking the time to share your experience at Goldenhill Nursing Home. Thank you, I will pass on your kind words to the staff team.

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Review from S M (Resident / Service User) published on 30 September 2021 Submitted via Postal Card
Overall Experience

Staff are very friendly and helpful, and nothing seems too much trouble for them.

Reply from Angela Hodson, Home Manager at Goldenhill Nursing Home

Thank you I will pass on your kind words to the staff. It's an absolute pleasure to be part of your extended family! thanks for taking the time to review your experience with Goldenhill Nursing Home.

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Review from P C (Son of Resident) published on 10 September 2021 Submitted via Postal Card
Overall Experience

I would like to thank all the staff that looked after my father. He was treated with respect and impeccable care throughout his last days. My dad was never left to be on his own when he needed it, and the professional approach with vast experience gave me comfort in my dad's last few days. With the assistance, he suffered little pain and was made to feel comfortable all the time. I would thoroughly recommend Goldenhill because nothing was too much trouble, including advice and communication. Thank you to all for your help and assistance.

Reply from Angela Hodson, Home Manager at Goldenhill Nursing Home

Thank you for your kind words; I will feed this back to the team. It was a pleasure to care for your father. Take care, and once again, thank you for taking the time to share your experience at Goldenhill nursing home.

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Review from B L (Son of Resident) published on 8 September 2021 Submitted via Postal Card
Overall Experience

Respite care and assessment was first class. Results of assessments ad progress were discussed freely and promptly with me. My questions were answered effectively and guidance was available throughout the process as to possible next steps. As a permanent resident, my mother was treated with kindness and dignity. It was a relief that she was in such a safe and caring environment.

Reply from Angela Hodson, Home Manager at Goldenhill Nursing Home

Thank you for your kind words. It was a pleasure and a privilege to have looked after your loved one, our residents and their family's become part of our extended family. Thanks again for taking the time to review your experience of Goldenhill Nursing Home, your comments will be feedback throughout the team. Thank you again to you and your family.

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Review from Tracy B (Daughter of Resident) published on 16 August 2021 Submitted via Website
Overall Experience

My mum is in the care home and my mum has been really looked after by the staff nurses they are absolutely wonderful. The staff and nurses who are attending to my mum keep me up to date with what is happening via phone calls the care home in what I have seen is absolutely spotless clean very maintained very well kept. I am very impressed, so thank you and so very very much appreciated that the care you have provided and will go on to provide for my mum you are absolutely wonderful. I can't thank you enough.

Reply from Angela Hodson, Registered Manager at Goldenhill Nursing Home

Thank you for your kind words I will feed this back to the team. It was an honour to be involved in your mum's journey and we wish you all, all the best. Once again thank you for taking the time to share your experiences of Goldenhill Nursing Home.

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Review from Christine B (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card
Overall Experience

The care that was given to mum could not have been better, she was very happy the staff really looked after her and treated her with dignity.

Reply from Angela Hodson, registered manager at Goldenhill Nursing Home

Thank you for your kind words, I will pass your kind words on to the staff. All our residents and relatives become part of our extended family, your mum will be missed by all. Once again thank you for taking the time to leave a lovely review.

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Review from Paula H (Daughter-in-law of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

Both of my in-laws are residents at Goldenhill and have been there for over 12 months. They have different care needs and receive excellent individual care and attention. The home is always clean and so are the residents who are treated with dignity at all times. The care staff go that extra mile so my in-laws can spend time together which is important to the both of them and us as they have been married for over 60 years. We have always felt very welcome and supported by all staff and nothing is too much trouble for them. The staff are the beating heart of the home and fill it with love and care and at all times.

Reply from Angela Hodson, registered manager at Goldenhill Nursing Home

Thank you for your kind words, Paula, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Goldenhill Nursing Home is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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