Goldenhill Nursing Home

Overall my mother's care at Goldenhill and the support to the family were outstanding, and we feel very fortunate that we chose this care home.

Thanks once again.

My Dad has been at the nursing home for three years and during that time he was given outstanding care. The staff were compassionate towards him, made him comfortable and catered to his every need. My Dad was very happy and content in their care. The management and staff were professional and adherent to my Dad's needs in a very caring and dignified way. I was made to feel very welcome, supported and nothing was too much trouble. The nursing home is kept very clean and secure.

My father has received excellent care during the three years in the home. Staff, admin, all health carers were truly amazing.

Goldenhill Nursing Home is exactly what it says - a golden, beautiful, caring and nursing home. My mum resided there for 5 months as a palliative patient/resident. Mum sadly passed last month, but I can honestly say that I have never known such love and support shown to Mum as from the staff at Goldenhill. They showered my mum with love and understanding and welcomed the whole family into their family. Mum passed so peacefully all due to the care and attention of the amazing nurses and carers. The nursing knowledge is second to none. They don't miss anything. They gently guided us through the last few days and gave us precious time with our mum. I would not allow any loved ones to reside anywhere else. We will never be able to thank the team enough. The manager and the owners are truly amazing too - they look at every staff member, resident and their families as their own family. They know everyone by name, feed the residents' families and offer immense support.

Thanks, does not seem enough for the gratitude we feel for all the staff at Goldenhill Nursing Home for the care, love and devotion shown to our loved one, and one member of staff in particular who has shown such compassion and understanding during the whole of this awful time when we are separated from those we love. They show such empathy and kindness and keep you fully informed. Our hearts have been broken by the separation that COVID19 has caused but we are comforted in the knowledge that she is safe and cared for so well, we can ring at any time and never feel we are bothering them at a time when they are under so much pressure. Thank you all, stay safe, stay strong our eternal thanks.

Mum went into Goldenhill during the Covid-19 lockdown so we are unable to visit, but all the staff have been wonderful. They are all really caring and understanding of the difficult situation and we have been made very welcome to video call regularly and ring with any questions anytime. In Mum's words “this is a first-class nursing home with magnificent food and lovely staff”. We feel very lucky that Mum was sent to this home. The management and all the staff have been amazing and we are very grateful for such lovely caring people to be looking after Mum. We would like to say a big thank you to you all for doing such an amazing job at this difficult time.

Didn't feel like my nan had much attention; as every time I visited my nan during her short stay, she was found in the same position, and I visited every day while she was there.

My mum was only in the nursing home for a few weeks but she received the utmost care from the wonderful caring staff, especially the person who was with her at the very end.

I have always found Goldenhill Nursing Home to be a very caring, friendly establishment with a nursing/care team second to none. The staff go out of their way to take the utmost of care with the residents treating them with dignity they all deserve and nothing seems too much for them. The management and staff are there for the families as well making the home seem very "homely". I must also add that the home is kept in a very clean condition without the odours you sometimes get in some care homes.

Mum enjoyed the variety of services which are available to all residents. We thank the home for all their support that was given to our family during this difficult time.

Our mother came to this home from another home who were unable to meet her needs. Since she has been here she has thrived. We are a large hands-on family and cannot fault the care and compassion shown to our dear mum. She is eating a lovely varied menu and is socialising with other clients. The home and I don't use this loosely is very much a home and nothing is too much trouble. We are all so very pleased and can't thank all the staff enough.

I cannot fault the home at all. It is a real home from home, and I feel, for the residents. A really good atmosphere always on entering. The staff from the manager down are all very good indeed. I have no concerns whatsoever for my mum who has been a resident at Goldenhill Nursing Home for just over three years now. I never score excellent though as there is always room for improvement in any organisation I feel.

I would not hesitate to recommend this nursing home.

P.S. the food was excellent, all home cooked.

My family and I have been very pleased with the exceptional care my mother has received since being admitted to Goldenhill Nursing Home. Since her arrival about two months ago, she has settled in very quickly and feels comfortable and content. Her medical, physical, dietary and psychological needs are all being fully met and the careers, nurses and management team go the extra mile to make sure my mother and her fellow patients are well looked after and treated with respect, dignity and great consideration everyday with the aim of making the Nursing Home as near as possible to a second home for everyone. We should like to thank everyone for all their hard work, patience and caring attitude.

Well, what can I say because words can not truly express how we feel about Goldenhill Nursing Home. In a nutshell, it was "brilliant in every way from the start of our journey which started in May 2017, from when our adorable sister moved into the home right up until she sadly passed away and also beyond. The staff were truly amazing right from the housekeepers up to and including the management. I can not tell you how loved my sister felt and also us her family.

Since moving into this home my mother has improved 100%. She is well looked after, well fed, so much happier in herself and so much more alert. We as a family couldn't be more pleased and would like to thank all the staff very much.

Fantastic level of care. Staff were fantastic. I would recommend this care home to family and friends. Excellent location and care for people with dementia. Staff were very friendly and kind. Thank you.

Thank you to everyone connected with this home.