





Goldenhill Nursing Home is a welcoming and supportive community where compassionate care, comfort, and connection come together. The home features 46 thoughtfully designed bedrooms, each equipped with a smart television, with free Wi-Fi available throughout to help residents stay connected with family and friends.
With four spacious lounges and a secure patio area, Goldenhill offers plenty of inviting spaces for residents to relax, socialise, and enjoy fresh air safely. The home...
Care Provided by Goldenhill Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Prices include, all meals and drinks, laundry service, Activity programme, weekly day trip to community center, 24/7 nursing care, GP service, Hairdressing, dentist and chiropodist can be arranged, this is a chargeable service. All bedrooms have a smart Television, Free WIFI available throughout the home.
Contact Goldenhill Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Primary Medical Solutions Ltd
- Private Owned
Person in charge
- Angela Hodson(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Visiting open, families and friends are encouraged to join their loved ones for meals.
Parking
- small car park to the rear.
Goldenhill Nursing Home Reviews (67)
Goldenhill Nursing Home has a Review Score of 8.4 (8.397) out of 10, based on 4 reviews in the last 2 years.
Over all time Goldenhill Nursing Home has 67 reviews.
The care afforded to Mum was exceptional. Our entire family are grateful for your kindness and attention to detail. Our sincerest thanks to all staff.
Thank you so much for your lovely words. It means a great deal to our whole team to know that your mum received the care and kindness she deserved. We're truly grateful for your appreciation and will make sure your thanks are shared with everyone involved in her care.
My Nan stopped here for her end of life care and I cannot speak highly enough of the care she was given. The staff were great to her and our family, even attending her funeral. The home made it feel like it was our home too, can't thank you enough xx
Thank you so much for your kind words. We're truly touched to hear your feedback and feel honoured that we were able to care for your Nan during such an important time. It means a great deal to our whole team to know that you and your family felt supported and at home with us. Please accept our heartfelt condolences once again, and thank you for taking the time to share your experience.
I visit my nan multiple times a week and the staff are always so welcoming and make myself and my children feel comfortable. My nan loves it and that reflects in the photographs that are put on social media, showing the wide variety of activities that are offered to the residents. My children love going to visit not only their great nan but all of the residents aswell as the staff.
Thank you so much for your kind words! We are thrilled to hear that you have had a positive experience with us. At Goldenhill Nursing Home, we take great pride in providing a comfortable and caring environment for our residents, and it's wonderful to know that our efforts are making a difference....
The staff were so very nice and lovely could not do enough for my father in law. They were always available and would always spend time with him, the care was very good. We felt that he was being well looked after and weren't worried about him being there, we felt that he would be looked after well. They would encourage him to take part in activities which was nice.
The staff where very good to all his family as well we got to know them well.
My dad was transferred to an assessment bed at Golden Hill Nursing Home.
As soon as I stepped into the home, I knew instantly that this was the best place for my dad, the staff were so welcoming. It really has touched my heart, the excellent care my dad has received is beyond excellent.
I can't praise the staff enough, from the cleaners, laundry, kitchen, care, senior care, admin, trained nurses, and manager.
I picked up on how the staff are with each other just incredible. How the staff are with the residents, they are just so caring.
I want to mention all the staff because there's an incredible pulling together.
You have to give this lady a massive thank you because the manager holds it all together, everyone in the home has an immense amount of respect for her.
Just thanks so much for everything you all do for my dad and your welcome to myself and my family.
My experience with Goldenhill Nursing Home far exceeded expectations. The staff demonstrated exceptional care and professionalism throughout my mum's stay. The facility provided a safe and welcoming environment, contributing to a positive rehabilitation experience. The supportive nature of the staff played a crucial role in boosting my mum's confidence. Overall, I highly commend Goldenhill for its commitment to providing excellent care and creating a caring atmosphere for residents. Thank you!
Thank you for taking the time to share your experience of Goldenhill Nursing Home. It was a privilege and a pleasure to have been part of your mum's journey and wish you all the best for the future. I will pass your kind words on to the team - thanks again, it's greatly appreciated.
My dad has been in for an assessment for a few weeks. During this time, he has had excellent care, and we have noticed a big improvement in his health, especially mentally. Due to the 24-hour care he has received, he is much better. We would like to thank the staff for how they have looked after our dad; he has enjoyed the chats with the staff and the care they have given him. Had it been closer for the family to visit, we would not have had a problem with him staying there. Thank you, Goldenhill.
Thank you for taking the time to share your experiences with Goldenhill Nursing Home. It was a privilege and pleasure to have been part of your loved one's journey. I will pass on your kind words to our wonderful team. Thank you again, and we would like to wish you all the best for the future.
My Mum was taken to Goldenhill from hospital for assessment. In the weeks she was there she was well looked after. The staff were amazing. Mum's room and all around the home were very clean, with no unpleasant odours. The food looked lovely and it was great to see all the events that were going on to entertain the residents. Can't thank them enough.
Thank you for your kind words, I will pass this on to the team. It was a privilege and honour to be part of your loved ones' journey. Thanks again.
I arrived at Goldenhill in great pain after a horrendous ambulance journey from one of the two previous hospitals I had been in after a fall. I had acquired terrible bed sores at one hospital and neither hospital had managed to sort them out, nor did they identify that I had a head injury that meant I could not write, read or tell the time. Also, I was unable to walk due to a hip fracture. The fantastic staff at Goldenhill promptly set about sorting out all my problems. The treatment I received in this wonderful home was beyond belief. From the management, who moved heaven and earth to sort out any problems, the nurses who were kind, caring and knowledgeable, to the physiotherapists who were great, and all the other people who made up your team. Especially the brilliant carers who worked so hard and remained kind, caring, patient and helpful however daunting the task. It seems so inadequate to say thank you so much for everything, for sorting all my problems out and enabling me to walk. God bless.
Thank you for taking the time to share your experience of Goldenhill Nursing Home. It was an absolute pleasure to be part of your rehabilitation journey. Your grit and determination was admirable. We miss you in the home however are very happy that you returned home! We wish you all the best and thanks again.
My mum was on an assessment bed at Goldenhill. The staff were so kind even though my mum wasn't. When she demanded to use the swimming pool, thinking she was in a hotel, one particularly ingenious member of staff, took the opportunity to get my mother to wash by creating a fake sauna. The staff are unfailingly kind and that's what matters. Don't be blindsided by facilities when choosing a care home. Have a look at Goldenhill's activities on social media. They had a llama visit while Mum was there, and yes, the llamas were in the residential lounge. So you might not get fountains at Goldenhill, but you do get fun and stimulation.
Thank you for taking the time to share your experience with Goldenhill Nursing Home, we feel very privileged to have been part of your loved ones' journey and wish you all, all the best for the future. I will pass on your kind words to the team. Once again thank you for your kind words.
Mum stayed for three weeks and was well cared for by all staff, she particularly enjoyed the meals which were lovely and the cakes. The staff were all very helpful and she enjoyed her time there.
I will pass your kind words on to the team!
Thanks again.
We were really glad that Dad spent his last few days here and not in the hospital.
Thank you.
Thank you for taking the time to share your experience with Goldenhill Nursing Home. It was a privilege and pleasure to have cared for your father. I will pass your kind words on to the team. Thanks again for your review.
I would like to thank everyone for the great care and attention we all received from all the staff.
You all did a really great job and I am eternally grateful for your services.
Thank you.
I will pass your kind words to the team, thanks again.
So pleased with how Mum was looked after, would recommend it to anyone who may be worried. Good staff, very caring.
Thank you for taking the time to share your experience with Goldenhill Nursing Home, It was a pleasure and privilege to have been part of your loved one's journey. I will pass on your kind words to the whole team. Once again, thank you!
Our mum, on coming here, was a little fearful as she had been in and out of different hospitals. But when she came to Goldenhill Nursing Home, she was so well cared for and welcomed that she soon settled in. The care of all the staff was great, my mum was encouraged so much to walk (with some assistance). She ate so much better than she had for some time as the food was excellent. We have nothing but praise and thanks for everything.
Thank you for taking the time to share your experience with Goldenhill Nursing Home, It was a pleasure and privilege to have been part of your loved one's journey. I will pass on your kind words to the whole team. Once again, thank you!
The staff are so welcoming and very caring. Well looked after when visiting. This is a lovely nursing home, well taken care of and very clean.
Thank you for taking the time to share your experience, it is a privilege and a pleasure to be part of all our residents journeys. I will feedback your kind words to the team. Thanks again.
When we first found out our mum was coming to you, we were apprehensive. But we were really happy with the care you gave our mum. Your staff were kind and considerate and we loved their empathy and patience because you need that with our mum sometimes. Your staff had a really good sense of humour. So, we would like to say thank you so much. Oh, your food was really nice too.
Thank you for taking the time to review your experience with Goldenhill Nursing Home. I will feedback on your kind words to the team. It was a privilege and pleasure to have been part of your mum's journey. Once again, thank you.
From the first phone call I received to say Mum had arrived at Goldenhill and was settled into her room, I have had first-class contact and communication with every member of staff I have spoken to. As I live abroad, I rely on Whatsapp every Sunday and if the tablet isn't available, the staff kindly let me use their own so I can see my mum. When I manage to visit, I am welcomed like a member of a big family which is so lovely. Thank you all from the bottom of my heart.
Thank you so much for taking the time to share your experience with Goldenhill Nursing Home. We feel very privileged to care for your mum. Goldenhill Nursing Home aim to treat all residents and relatives as our extended family. I will feedback on your kind words to the team. Once again, thank you.
Mum was in the hospital after a fall, she was referred to Goldenhill Nursing Home for assessment. From the moment she was at Goldenhill, the staff were so kind and caring and she settled really quickly and enjoyed mixing with other residents. The staff took time to speak to residents and ensured they knew each and every resident's name so they could chat with them, check how they were and make sure everyone was safe, happy and comfortable. I really appreciate everything that they did for Mum.
Thank you so much for taking the time to share your experience with Goldenhill Nursing Home. We feel privileged to have been part of your mum's journey. I will feedback your kind words to the team. Once again, thank you.
Staff friendly and helpful. Lots of activities for the residents. Very caring staff looking after my mother visiting virtually all the time except meal times very clean.staff ready to help with any queries you might have.
Thank you for your kind words and also for taking the time to submit a review of Goldenhill Nursing Home. It was a pleasure and privilege to be part of your loved one's journey. Once again thank you for your feedback, I will pass this on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Goldenhill Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Goldenhill Nursing Home.
Meet the Team (0)
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Frequently Asked Questions about Goldenhill Nursing Home
What types of Care is Goldenhill Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Goldenhill Nursing Home have?
There are 46 Single Rooms.
What are the Facilities & Services at Goldenhill Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Goldenhill Nursing Home to the centre of Stoke-on-Trent?
4.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Goldenhill Nursing Home to verify any information. View our terms and conditions. Goldenhill Nursing Home has an Enhanced Service -more info.