Barchester Ashchurch View

Ashchurch Road, Ashchurch, Tewkesbury GL20 8US

Barchester Ashchurch View, Tewkesbury, Gloucestershire
Barchester Ashchurch View, Tewkesbury, Gloucestershire
Barchester Ashchurch View, Tewkesbury, Gloucestershire

Barchester Ashchurch View care home provides care in a homely environment for older people, including those individuals living with a Dementia including Alzheimer's disease. A range of services are also provided for young people that have disabilities which prevent them from continuing to live at home.

A qualified team of staff create a warm and friendly community and provide residents with 24-hour care.

The care provider offers facilities to help residents with Dementia to carry on engaging with every day tasks and pleasures such as activity kitchens and sensory gardens. Memory boxes with small reminders and items such as photographs are used throughout the home to help each person reminisce.

Barchester Ashchurch View care home also tailors a unique activities calendar with events to meet the taste of every individual resident.

Group: Barchester Healthcare Ltd

Person in charge: Jessica Rule (General Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Parkinson's Disease • Stroke

Admission Information: Ages 18+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Opposite Tewkesbury Army Barracks on Ashchurch Road

Visiting:

Visitors welcome any time

Parking:

Ample on site parking

Latest Care Quality Commission* Report on Barchester Ashchurch View: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

4 Bed Vacancies

posted 30 Oct 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.4 Barchester Ashchurch View has a Review Score of 9.4 (9.352)

The Review Score of 9.4 (maximum of 10) for Barchester Ashchurch View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Barchester Ashchurch View in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.602 for Barchester Ashchurch View is calculated as follows: ( (129 Excellents x 5) + (49 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 191 Ratings = 4.602

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Barchester Ashchurch View is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 9 Reviews ÷ 12 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Ashchurch View?

  • Extremely LIKELY
    13
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Ashchurch View

  • Daughter of Resident/Service User
    8
  • Resident / Service User
    2
  • Wife of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

Mum has been at Ashchurch View for four years now and the staff have kept her in excellent health for her age (97 years). The carers and managers relate to her in a caring and fun way despite her having Alzheimer's disease. She has a beautiful room with high-end comfortable furnishings. There are regular entertainments such as singing, parties, animal visits e.g. PAT dogs and trips out. Customised menus and excellent personal care.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend is very happy here and she is looked after very well. All staff are friendly and kind and always do their best.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother-in-law is in the nursing wing of Ashchurch View. She is very well cared for and I have peace of mind when I leave after visiting her.

I know that the staff are kind and understand her physical difficulties. They treat her with dignity and endeavour to care for her in the best possible way. I am confident that they will contact me if they are in any doubt about her care.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Happy with the care I have had.

I like the food very much.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I am very comfortable here and have a lovely bedroom with a nice outlook and good bathroom.

The carers and nurses are always here for us.

How likely would you be to recommend Barchester Ashchurch View? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

After receiving the dreadful news that my mum was terminally ill and she only had a few months to live - I felt that the only choice we had for mum to receive the care that she deserved, would be to receive continuous care and that would be in a nursing home - I have to add that I was very reluctant, especially from all the dreadful stories you hear in the news etc. The hospital applied for fast track and found mum a place at Ashchurch View Tewkesbury. From the moment I walked in there, it felt right. The room that had been allocated to mum - very spacious - over looked a courtyard which she has door access to it, to go out and sit in. It is very clean and modern but very relaxed. The staff are absolutely wonderful - they are so friendly and so caring. They are looking after her so well. All her anxiety has gone, along with her confusion. I cannot believe how she has changed and this is due to the care that she is receiving. Words are not enough to express what an exceptional home this is. They have given me my old mum back - Thank you.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband spent some weeks at Ashchurch View last year and we were so pleased with the care we brought him back earlier this year. This time he was much less able to care for himself physically. Gradually he lost his ability to communicate verbally. There continued to be excellent care from all the staff, right up to the time he died. All staff were caring, efficient and sympathetic. The care home was new, well designed, light and clean - very pleasant

How likely would you be to recommend Barchester Ashchurch View? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

From my first look around in seeking the right place for my 95 and a half-year-old dad, I was so impressed by the warm, friendly and lively atmosphere of the care home. Everywhere was clean, attractive, spacious and my dad had a lovely big room with a beautiful outlook that he loved. All the staff were so welcoming, friendly and treated people with genuine care and dignity. Dad was allowed to have so many different things from his home in his room - recliner chair, lamps, computer and computer table, lots of his big photos and wall clock and a lovely big bird station outside his patio doors...Home from home that helped him settle in quickly. He was in safe hands and received wonderful care from everyone. I visited 2 afternoons a week and there were a real atmosphere and good communication system between staff and family visitors. Dad enjoyed the food very much and our visits to the cafe in the home. He also, being an animal lover looked forward to seeing Holly the Collie who visited every week with his owner. When he was unwell, he received excellent, efficient care very speedily. We really valued the wonderful staff.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband is disabled and needs 24 hour care. I had an operation to remove my gallbladder and he was looked after as a respite patient in Ashchurch View. He was treated with dignity and humour and felt his stay there was a 'home from home' rather than a care home.

How likely would you be to recommend Barchester Ashchurch View? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mom has been a resident here since February 2016 and in May the decision was taken to move her upstairs into nursing care, where she has flourished - in part due to the higher ratio of staff who care for her with kindness and where possible, engaging her in activities. Many of them go the extra mile to help enrich the lives of residents within the boundaries of their complex needs. All the staff I have met have been very friendly, polite and approachable and will listen to any concerns I may have, as best as it can be with Mom no longer able to live independently. She has settled here.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Both my parents were residents of Ashchurch View until my mother's death last year; my father continues to be a resident at this wonderful care home. When they both moved in, they had very different needs (my mother had dementia, my father had poor mobility), but the staff went out of their way to accommodate them and we were lucky that they were able to keep them together for as long as possible.
The staff are always professional and caring; they respect the dignity of the residents and get to know them individually, so that they can respond to their individual needs (this applies not only to the carers, but also to the housekeeping and kitchen staff). As a relative, the staff have also offered me reassurance and support, particularly during the last few weeks of my mother's life. My father never wanted to lose his independence, but it is testament to the wonderful care he receives that he is content and consistently complementary about the home and its staff.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was admitted into the dementia unit in July 2015. She has settled in well and we have such peace of mind that she is safe. All the permanent members of staff who work there are absolutely wonderful. They look after mum with such love and dignity and they have got to know her and respond well to her needs. They also care for us too - nothing is too much for them. They are very loving and dedicated team of amazing staff. Thank you all.
Also, the management team, reception staff and office staff have always been very welcoming, and approachable, and we feel able to come to them with any concerns we might have. Thank you again - all of you!

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother had end of life care at this home (she had M.N.D) and my husband (Parkinson's disease and Lewey Body Dementia) - I cant praise this home enough. They are all dedicated staff committed to provide the best environment possible. They have provided the utmost support to myself, mum's family and my husbands. I consider them all as part of my extended family. Why aren't homes like this featured in the news? I am sure all the homes in the Barchester group are the same.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Barchester Ashchurch View are always friendly and folly and care so well for the residents. They know the residents so well and treat them like family, caring for their individual needs and looking after them in everyway.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

An excellent care home, with caring and well-motivated staff. The staff understand that relatives of dementia sufferers also need care and support. Usually staffing levels are good, but occasionally there seems to be a shortfall. You can never have too many staff, especially on a dementia unit.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My Mum is a longer term resident of Barchester homes (14 years), and she has been at Ashchurch since it opened a few years ago. We moved to this home from another Barchester home because we knew we could depend on the best professional care and this new home has lovely big bedrooms, excellent communal areas, wide hallways for passing wheelchairs and beautifully designed courtyard garden. My Mum has her own patch of garden to tend and the carers help her do this. Think on the design of this home there has been no stinting on the facilities. The staff are very friendly, discreet and caring; I have no doubt that Mum is well looked after. She moved from a 'young unit' to this home with a mainly elderly population and although she is only 70, she has made some lovely friends amongst other residents and carers.

How likely would you be to recommend Barchester Ashchurch View? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

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Awards / Recognitions

April 2017

February 2016

June 2014

Chef of the Year 2014

Recipient: Barchester Ashchurch View

Date: Thursday 26 Jun 2014

more details

Job Vacancies

Staff Profiles

Sue

Sue Stannard

Job Title: General Manager

Joined: 2005

Description:

I welcome you to our home of which I am so very proud. I have an amazingly caring team who will do their utmost to provide an excellent service to you at all times. We aim to provide a whole home approach to care and activities and this philosophy is supported by the whole team.

I am a registered nurse qualifying in 1977, I have an HND business management qualification and have been a General Manager of care homes for over 24 years.

My work is so important to me feeling fulfilled and I aim to lead my team in a professional, caring, supportive manner at all times and my door is always open to everyone.

Violet

Violet Machona

Job Title: Deputy Manager and Clinical Lead

Joined: 2012

Description:

I am the Clinical Lead for our home and I support Sue the General Manager in the smooth running of the home. I have a great passion for delivering person centred care which is at the heart of everything we do here at Ashchurch View. I am a Registered Nurse qualified to degree level with many years experience in Older Persons care in a variety of care home settings and I hope that the skills gained over my years in this sector, are visible to our residents and the families we support.

Jess

Jess Ruel

Job Title: Head of Unit - York

Joined: 2012

Description:

I am responsible for the effective, safe running of my unit, which I do with my teams full support. My focus is quality, with emphasis on developing, monitoring and auditing professional standards to ensure consistently high standards of care are provided.

Nicola

Nicola Emmingham

Job Title: Head of Unit - Red Rose

Joined: 2012

Description:

My aim is to ensure consistently high standards of care are delivered in Memory Lane and to ensure every team member, including myself, makes a difference to our residents lives each and every day. I also promote continuous improvement within my team and instill in them the importance of delivering the outcomes that have a positive impact on the residents lives. I hope that I spread the passion I have for achieving person centred care throughout the home.

Marjan

Marjan De Kloe

Job Title: Head of Unit - Lancaster

Joined: 2012

Description:

My role is to provide a safe, comfortable and enjoyable residential environment for our residents to live in. I am supported by an experienced team of senior carers and carers and we all share a person centred approach to care.

Cara

Cara Elkin

Job Title: Home Trainer

Joined: 2012

Description:

I provide education and training to all the staff in the home. I deliver a programme that ensures the highest standards of care. We are still a new home and I am keen to meet with the residents on a regular basis to make sure that we are achieving their expectations in terms of delivery of person centred care.

Jo

Jo Vigus

Job Title: Home Administrator

Joined: 2004

Description:

I am responsible for all aspects of financial management and administration functions at Ashchurch View. I have been with Barchester since 2004 and joined Ashchurch for a new and exciting challenge. The door to the administration office is always open for staff, residents and relatives alike and myself and my team will give you a friendly smile.

Craig

Craig Dewhurst

Job Title: Head Chef

Joined: 2012

Description:

It is my absolute priority that the residents at Ashchurch View receive a well balanced and nutritious meal by using quality, locally sourced, seasonal food cooked to the highest standard. I will ensure that special attention is given to personal taste and dietary needs.

Kevin

Kevin Homer

Job Title: Head of Maintenance

Joined: 2012

Description:

I am responsible for ensuring that the care home, equipment and plant are maintained to a high standard, whilst also remaining fully available to our residents at all times for those maintenance issues that occasionally arise without warning!

Nadine

Nadine Hancock

Job Title: Head of Housekeeping

Joined: 2010

Description:

I provide a quality housekeeping and laundry service to our residents with the support of my capable team. This is achieved through supervision, auditing and hands on working with my team. I have several years experience working at a managerial and supervisory level and joined this new team from an established Barchester home. I take great pride in my role and the standards of cleanliness throughout the home.

No image found

Kirsty Cook

Job Title: Activities Coordinator

Joined: 2012

Description:

Activities form an important part of day to day life at Ashchurch View. I am keen to ensure that every day has something on offer to interest everyone who lives here and ensure that we enjoy quality of life together. My photo will follow soon!

No image found

Nadine Williams

Job Title: Activities Coordinator

Joined: 2013

Description:

My role is to ensure all our residents enjoy a full activities programme that is varied, stimulates the mind and encourages meaningful occupation every day. My plan is to implement a wide range of activities and events within a group or on a one-to-one basis for those who do not respond so well in a larger group. I have recently completed a Whole Home Approach to activities course which will enhance the day to day living of our residents. My photo will follow soon!

No image found

Gemma Green

Job Title: Activities Coordinator

Joined: 2013

Description:

My role is to support the residents of Lancaster Unit to achieve a fulfilling day and for activities to be meaningful and fun fun fun! I facilitate a full programme with the team which is determined by residents wishes and requests. Like Nadine, I have also recently completed a Whole Home Approach to activities course which will enhance the day to day living of our residents. My photo will follow soon!

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Ashchurch View