Darwin Court Care Home - Avery Healthcare

The home is always clean and visitors are always made welcome. My wife is now settling in and she is slowing down gradually.

On my many visits, the staff have always been friendly, polite and very helpful to me. The lady I visit is being cared for very well and the carers have shown to be genuine in their positive attitude to her well being. There are activities and social functions available and to me, this is a big bonus to the residents as it encourages them to make new friends and overcome the fear of being alone.

Room is excellent and the staff are kind and helpful. Food is very good and the variety is excellent. Activities very good with good subjects such as brain training.

My father has been in Darwin Court for 2 weeks now. Our first impressions were excellent – the staff were all so friendly, from carers to concierges to office staff and activities team alike. They made my dad feel very welcome and were very keen to get to know him, nothing has been too much trouble. I had the opportunity to write a life history so carers can talk to him about the family and his interests as well as documenting his likes and dislikes. The food has also been amazing with plenty of choices. I feel very secure in the fact that he is being extremely well looked after and is safe. I know it is early days but I feel certain that he is in the right place for his needs.

The staff of Darwin Court, Lichfield, arranged an evening for friends and family to spend a sociable time before Christmas with their resident family member. It was presented as if in a restaurant with individual tables and a warm friendly welcome by attentive staff and the chef serving excellent food and wine to add a final touch, a very good singer provided the entertainment. My family felt they were able to relax and enjoy the occasion, which had not been possible in recent years and it was for us like turning the clock back. We wish to thank all the staff for a very enjoyable occasion and look forward to other similar events.

I very much like the homeliness of Darwin Court Care Home. The kindness of the staff is lovely and they really care about my brother. There is always a feeling of togetherness.

Office staff are most kind and considerate.

Finally, a word about all the staff, they were courteous, always smiling, helpful and a joy to meet and speak with.

The staff are very good and friendly, although at times not enough available to hoist my husband from chair to wheelchair when I want to take him out hence we have to wait for 45 minutes or more before someone is available. Same on return.

First impression beautiful building and lots of room for those in wheelchairs and nice surroundings for family visitors. Greeted at the entrance by staff members, settled into very nice clean, spacious room. All information about my husband exchanged, plus conversation about medication and needs that my husband relied on. Invitations each day to join in and interact in activities. The carers not only did what was needed, they spent time with him and comforted him, reassuring him when I was not about felt comfortable to leave him in their hands, and would not hesitate to recommend Darwin Court as a care home service.

I enjoy visiting Darwin Court Care Home. The staff are cheerful and genuinely care for the residents. The residents are always well dressed. They enjoy the social activities and especially the singing. I feel there is always something going on and the residents all look happy.

I think this is a super place, I really do. The care is very good, unobtrusive but you know it is there. I was so lucky to have a door onto the garden. A lovely respite stay.

My room is of a beautiful size with a lovely view, I enjoy sitting on my bed watching the sunset. It's tastefully decorated, bright and homely. The two lounges are lovely and decorated beautifully. I enjoy sitting in the larger lounge when my family visit but choose the smaller lounge to sit and read in as very cosy. The roof garden is beautiful and much enjoyed and I use it often, looking forward to the nicer weather so I can enjoy it even more. I enjoy participating in the activities provided. The fruit bowl in the dining room is a lovely idea so we can help ourselves to fresh fruit. Thank you very much.

I think the care home is a secure and relaxing environment. I feel very safe in the home yet free to do as I wish. The management have taken care to select the best possible staff for this type of work. The home provides a good variation of activities and there is a roof garden which I enjoy. There are excellent catering facilities. All catering staff are fully trained. There is a wide variety of food to choose from.

I like my room very much, windows on two sides providing lots of light, large and decorated well, I particularly like the BBQ chicken and we get Vienetta which is my favourite. I really enjoy the music and movement workshop run together with the Garrick Theatre. I enjoy visiting the roof garden which is remarkably shielded from the wind.

Staff are very welcoming and caring to both my husband and family members who visit. I believe my husband receives high quality care that is specific to his needs. They know him well and understand his traits and quirks! We are always kept well informed of his health and any changes or incidents that occur. Thank you for looking after our most valuable possession.

My mother had been in hospital for eight weeks and was agitated and confused we believe was cause by a water infection. We decided to move her when medially cleared. The friendly help and facilities have really helped her move towards recovery and indeed to back home.

The permanent staff are excellent and overall build good relationships with relatives.