Darwin Court Care Home, Lichfield, Staffordshire
Darwin Court Care Home, Lichfield, Staffordshire
Darwin Court Care Home, Lichfield, Staffordshire

Darwin Court is located in Lichfield and offers residential, dementia, nursing and respite services.

Private retirement living is situated in penthouse suites that have access to a rooftop garden.

Expert, professional care is available to all.

There is a well-devised programme of activities including gardening, with mini-greenhouses on each floor and well-designed outdoor gardens.

Staff are up-to-date with modern technology. They make use of the internet for memory therapies and help residents keep in contact with loved ones.

Family and friends are welcome to visit and become as involved in the life of the home as they want to be.

Group: Avery Healthcare Group

Person in charge: Emma Miles (Home Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 112 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Admission Information: Ages 65+.

Single Rooms: 112

Rooms with ensuite WC: 112

Weekly Charges Guide: Personal Care Single from £950 (These prices are only a guideline, please contact Darwin Court Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Darwin Court Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Pets by arrangement • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Darwin Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Darwin Court Care Home has a Review Score of 9.2 (9.212)

The Review Score of 9.2 (maximum of 10) for Darwin Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Darwin Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.766 for Darwin Court Care Home is calculated as follows: ( (204 Excellents x 5) + (53 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 261 Ratings = 4.766

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.446 Points relating to the number of positive Reviews for Darwin Court Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 22.4 positive Reviews (112 registered maximum number of service users ÷ 5). 10 Reviews ÷ 22.4 Target = 0.446

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Darwin Court Care Home?

  • Extremely LIKELY
    19
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Darwin Court Care Home

  • Resident / Service User
    7
  • Wife of Resident/Service User
    6
  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

Well run, lovely staff. I would recommend Darwin Court.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been in Darwin Court for six months.
His care is excellent and everyone is so friendly.
It makes you feel at ease to go home knowing he is being well looked after.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Darwin Court is a well-run care home and well managed.
The home is always clean and visitors are always made welcome. My wife is now settling in and she is slowing down gradually.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I say likely to recommend Darwin Court is because I am a resident of Sandwell and so are most of my friends and family.
In my opinion, Darwin Court is an excellent care home.
On my many visits, the staff have always been friendly, polite and very helpful to me. The lady I visit is being cared for very well and the carers have shown to be genuine in their positive attitude to her well being. There are activities and social functions available and to me, this is a big bonus to the residents as it encourages them to make new friends and overcome the fear of being alone.

How likely would you be to recommend Darwin Court Care Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Room is excellent and the staff are kind and helpful. Food is very good and the variety is excellent. Activities very good with good subjects such as brain training.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been in Darwin Court for 2 weeks now. Our first impressions were excellent – the staff were all so friendly, from carers to concierges to office staff and activities team alike. They made my dad feel very welcome and were very keen to get to know him, nothing has been too much trouble. I had the opportunity to write a life history so carers can talk to him about the family and his interests as well as documenting his likes and dislikes. The food has also been amazing with plenty of choices. I feel very secure in the fact that he is being extremely well looked after and is safe. I know it is early days but I feel certain that he is in the right place for his needs.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff of Darwin Court, Lichfield, arranged an evening for friends and family to spend a sociable time before Christmas with their resident family member. It was presented as if in a restaurant with individual tables and a warm friendly welcome by attentive staff and the chef serving excellent food and wine to add a final touch, a very good singer provided the entertainment. My family felt they were able to relax and enjoy the occasion, which had not been possible in recent years and it was for us like turning the clock back. We wish to thank all the staff for a very enjoyable occasion and look forward to other similar events.

How likely would you be to recommend Darwin Court Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have enjoyed an excellent week. The staff could not do enough to help and were always fun and positive. It has been a week of fun. Always courteous - nothing was ever a problem.
Thank you to all of you.
Office staff are most kind and considerate.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited the home on Thurs 5th December with 5 children that I care for, to bring chocolates to all the residents, sing them some songs and to wish them all a merry Christmas. The children really enjoyed chatting to the residents and staff and we were made very welcome. The facilities they provide are excellent and all the residents were happy and content. The rooms were clean and staff were all very professional, and asked each resident before entering their rooms if they were ok for visitors and respected the wishes of the ones who did not.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I very much like the homeliness of Darwin Court Care Home. The kindness of the staff is lovely and they really care about my brother. There is always a feeling of togetherness.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife and I are Methodist Church Pastoral Visitors for our church and our duties are to visit members who are housebound in care homes. We had the occasion to visit an elderly lady resident at Darwin Court and on entering Darwin, we were amazed and pleasantly surprised at the lovely reception area and visitors tea room. It was spacious, well lit with natural light, beautiful and tastefully decorated.
In my working life, I travelled throughout Europe and Scandinavia and my wife and I stayed in 5* hotels which rivalled Darwin Court for excellence. The lady we visited loved the home and said it was perfect in every way, offering her all that she needed and again to a high standard. She told us that she was happy and content at Darwin and arranged to stay for a longer period than intended.
The facilities and entertainment programme were planned to entertain and stimulate the residents. Should we ever need residential care, I cannot think of any better establishment than Darwin Court.
Finally, a word about all the staff, they were courteous, always smiling, helpful and a joy to meet and speak with.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very good and friendly, although at times not enough available to hoist my husband from chair to wheelchair when I want to take him out hence we have to wait for 45 minutes or more before someone is available. Same on return.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

First impression beautiful building and lots of room for those in wheelchairs and nice surroundings for family visitors. Greeted at the entrance by staff members, settled into very nice clean, spacious room. All information about my husband exchanged, plus conversation about medication and needs that my husband relied on. Invitations each day to join in and interact in activities. The carers not only did what was needed, they spent time with him and comforted him, reassuring him when I was not about felt comfortable to leave him in their hands, and would not hesitate to recommend Darwin Court as a care home service.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I enjoy visiting Darwin Court Care Home. The staff are cheerful and genuinely care for the residents. The residents are always well dressed. They enjoy the social activities and especially the singing. I feel there is always something going on and the residents all look happy.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Darwin Court is a fantastic place to work. The staff are professional always putting the residents first and the care is of a very high standard. We are led by a supportive and friendly manager.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think this is a super place, I really do. The care is very good, unobtrusive but you know it is there. I was so lucky to have a door onto the garden. A lovely respite stay.

How likely would you be to recommend Darwin Court Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I like my room very much, windows on two sides providing lots of light, large and decorated well, I particularly like the BBQ chicken and we get Vienetta which is my favourite. I really enjoy the music and movement workshop run together with the Garrick Theatre. I enjoy visiting the roof garden which is remarkably shielded from the wind.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think the care home is a secure and relaxing environment. I feel very safe in the home yet free to do as I wish. The management have taken care to select the best possible staff for this type of work. The home provides a good variation of activities and there is a roof garden which I enjoy. There are excellent catering facilities. All catering staff are fully trained. There is a wide variety of food to choose from.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My room is of a beautiful size with a lovely view, I enjoy sitting on my bed watching the sunset. It's tastefully decorated, bright and homely. The two lounges are lovely and decorated beautifully. I enjoy sitting in the larger lounge when my family visit but choose the smaller lounge to sit and read in as very cosy. The roof garden is beautiful and much enjoyed and I use it often, looking forward to the nicer weather so I can enjoy it even more. I enjoy participating in the activities provided. The fruit bowl in the dining room is a lovely idea so we can help ourselves to fresh fruit. Thank you very much.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff are very welcoming and caring to both my husband and family members who visit. I believe my husband receives high quality care that is specific to his needs. They know him well and understand his traits and quirks! We are always kept well informed of his health and any changes or incidents that occur. Thank you for looking after our most valuable possession.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother had been in hospital for eight weeks and was agitated and confused we believe was cause by a water infection. We decided to move her when medially cleared. The friendly help and facilities have really helped her move towards recovery and indeed to back home.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good care generally but personal belongings not looked after and tend to go missing.
Although I know you need to employ agency staff but mostly they have no idea how to look after 1 to 1 residents and often cannot communicate in English, spending time on their mobile phones taking little notice of the person they should be looking after.
Information from one shift to another not always made known.
The permanent staff are excellent and overall build good relationships with relatives.

How likely would you be to recommend Darwin Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Darwin Court Care Home