Darwin Court Care Home - Avery Healthcare

Wissage Road, Lichfield WS13 6SP
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9.7 138 Reviews
  • Darwin Court Care Home - Avery Healthcare, Lichfield
Nestled in a serene residential area near Stowe Pool, Darwin Court offers panoramic penthouse options for those seeking assisted living in Lichfield. With dementia, nursing, respite and residential care available on the first, second and third floors, loved ones have the peace of mind that family members receive the best possible support in a breath-taking environment.

The home is in a quiet residential enclave adjacent to the scientifically significant Stowe Pool. Whether residents explore the local area or indulge in the home's facilities, dedicated Activity Co-ordinators ensure a continuous array of stimulating activities. Life at Darwin is characterised by safety, support and a lively atmosphere from the top floor to the bottom.

The spacious and calming bedrooms boast walk-in showers, flat-screen TVs and high-quality furnishings. Residents are encouraged to personalise their bedrooms with personal belongings, adding a touch of home to their private space. Communal areas within the Lichfield care home are vibrant, well-lit and airy, with quiet spots for those seeking a break from social activities. The home also features a dedicated cinema room, café and a hair salon and residents benefit from regular visits from local community groups, spanning various age groups, faiths or interests.

For a glimpse into the vibrant nursing home in Lichfield, visit the dedicated Facebook page, or contact the team or drop by for a tour of the retirement and assisted living facilities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1520 – £1520
  • Self-Funded Residential Dementia Care: £1519 – £1520
  • Self-Funded Nursing Care: £1635 – £1635
  • Self-Funded Nursing Dementia Care: £1635 – £1635
  • RESPITE Self-Funded Residential Care: from £1620
  • RESPITE Self-Funded Residential Dementia Care: from £1620
  • RESPITE Self-Funded Nursing Care: from £1735
  • RESPITE Self-Funded Nursing Dementia Care: from £1735

These prices are only a guideline, please contact Darwin Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Michelle Bywater (Manager)

Local Authority / Social Services

Admission Criteria

  • We take enquiries and referrals from individuals and professionals
  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2015
  • Number of floors: 4

Room Information

  • Single Rooms (112)
  • Single Rooms with Ensuite Wet Room (112)

Visiting

  • Visitors are welcome anytime, the home have their own cafe with complimentary drinks and snacks

Parking

  • There is a small car park on site

Darwin Court Care Home - Avery Healthcare Reviews (138)

9.7

Darwin Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.733) out of 10, based on 41 reviews in the last 2 years.
Over all time Darwin Court Care Home - Avery Healthcare has 138 reviews.

Overall Experience
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Date Published
  • 138
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Reviewer Connection to Darwin Court Care Home - Avery Healthcare
  • 46
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  • 13
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  • 8
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  • 3
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Total of 138, showing 1-20
Review from Lynn C (Wife of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Disappointing. Husband wore same clothes 3 days, mon-wed, slept in them. No shower. I had to get him to shower. There are various ways to follow up request/advice to shower. On visits he appeared lost. Saturday afternoon had coffee in lounge/foyer during which 3 staff members stood in foyer - lift opened
body appeared on gurney taken to ambulance, no one had the courtesy to forewarn us. Friday confirmed with 'admin' collection on Sunday after lunch. On arrival bedlam noone appeared to know who was responsible for what - I was told all bank staff. Clothing missing requested from rude - on his phone - ignored - male nurse on two occasions Saturday. Three requests for meds took 1 and a half hours from staff another ward dealt - unable to find file - assessment papers loose under file papers, no paper to write on. Meal delayed food out - sure cold. All crockery from breakfast on unit at 1:45 pm not even clean spoon! No menus.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to bring this to our attention. We are obviously disappointed that you have had a negative experience. We take all feedback very seriously, as our aim is to provide the best possible care. As your husband was on our Residential Suite with your agreement, he was deemed to have capacity. We do encourage our residents to take showers and change clothing, however we cannot enforce this if they decline.We are very sorry to hear you felt a lack of empathy and compassion, when one of our residents left the home for the final time, as a home we always pay our last respects in a dignified manner.We strive to provide an outstanding quality of care and always try an take on board any feed back from residents and their families.Once again we are sorry that you felt that your husband's respite stay did not meet your expatiations. We are more than happy to discuss this further and a senior member of our team will reach out privately to you.

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Review from J W (Friend of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regularly visit friend and brother. I am impressed by the efficiency, help and atmosphere at Darwin Court.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Many thanks for your kind words, its lovely to see you both on a regularly basis in the Bistro.

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Review from David H (Son of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as you walk through the door, the home is spacious with a friendly greeting. The rooms are bright and roomy with en-suite bathrooms. All staff seem friendly and are happy to help at any time. Mom is very happy here, and enjoys participating in most of the activities.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your kind words, we are so glad Mom has settled in, its our pleasure to look after such a lovely lady.

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Review from Paula R (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved into Darwin Court Care Home in March 2025. As a family, we are over the moon with the level of care that he has been shown from the outset. Staff are amazing and nothing is too much trouble. We are so happy that he is now thriving in such a safe and secure environment with a wide variety
of activities available.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Many thanks for your kind words, its our privilege to look after your father, its really lovely to see how he has thrived since moving into our Garrick Suite.

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Review from S P (Son of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Darwin Court in Lichfield is a first-class care home, which is run and staffed by people with a professional and caring focus on their residents. The nursing and administrative staff are beyond reproach. I hold minor concerns about weekend staff levels and the general attention given to what may seem
to be minor details, but are, in fact, matters of significance to residents and their families.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Many thanks for your kinds comments, it was our privilege to care for Mom on our Minster Unit and I will certainly pass on your kind words to the staff.

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Review from John S (Son of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Darwin and the staff have been really reassuring since Mum arrived. Feels like a massive anxiety has been lifted and that the team are always there to support and help. The coffee shop is a godsend for bringing a little normalcy to seeing Mum.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much J for your kind words and your support for our team. We are incredibly grateful for your recognition of their hard work and dedication. We strive to provide the highest level of care to all our residents. Thank you again.

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Review from J H (Relative of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Love the bistro. Patient is very happy here.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much J for your kind words and your support for our team. We are incredibly grateful for your recognition of their hard work and dedication. We strive to provide the highest level of care to all our residents. Thank you again.

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Review from Terry M (Husband of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all of the staff at Darwin, always a smile and looking impeccable with help of the cleaners.
My wife has been a resident for a year and still being cared for. I am so grateful to everyone as she has been in some dreadful homes since 2003 but finally found her home from home.
I
miss her everyday but staff always make me feel comfortable.
Thank you Darwin court you truly are a number one nursing home.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your kind words and your support for our team. We are incredibly grateful for your recognition of their hard work and dedication. We strive to provide the highest level of care to all our residents. Thank you again.

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Review from Karen B (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Recently Mom had a fall and I was unable to attend the home. The staff were amazing, sitting with her until paramedics arrived. Keeping in touch with me and facilitating phone calls so that I could talk to Mom. The staff packed a bag of useful items/clothing for Mom to take with her to the hospital.
Five stars excellent.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your kind words and your support for our team. We are incredibly grateful for your recognition of their hard work and dedication. We strive to provide the highest level of care to all our residents. Thank you again.

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Review from Kathleen T (Friend of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visiting very dear friend of many years standing.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your kind words and your support for our team. We are incredibly grateful for your recognition of their hard work and dedication. We strive to provide the highest level of care to all our residents. Thank you again.

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Review from Lisa G (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience with the care my father has received since being in Darwin Court Care Home has been amazing. The staff are so welcoming but most importantly very in tune with the care and attention that is required from my father on a day-to-day basis (as every day as we know is different), nothing is
too much trouble and they make my dad feel at home and as an equal to them.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your kind words and your support for our team. We are incredibly grateful for your recognition of their hard work and dedication. We strive to provide the highest level of care to all our residents. Thank you again.

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Review from Mara C (Daughter of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at the home have been ultra help for in dealing with my mum's needs. They always provide a friendly and caring approach which really helps with keeping my mum's condition under control.


Since moving into the home, Mum has really picked up from her she was in hospital and which are the credit

for this should go to the caring and nursing teams Darwin.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your kind words and your support for our team. We are incredibly grateful for your recognition of their hard work and dedication. We strive to provide the highest level of care to all our residents. Thank you again.

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Review from Carolyn R (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience using Darwin Court Care Home has been exceptionally good. Nothing is too much trouble. Any queries we have are dealt with efficiently. The staff are all so lovely and really do put the residents first. They have so many lovely activities each day that they encourage the residents to get
involved in. The home has a lovely atmosphere and everyone is welcoming no matter what time of the day you visit.
Reply from Chrissy Sanders, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your kind words and your support for our team. We are incredibly grateful for your recognition of their hard work and dedication. We strive to provide the highest level of care to all our residents. Thank you again.

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Review from P B (Daughter-in-law of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband's dad passed away last Saturday, 29/03/2025, at Darwin Court. The staff were very good. It was as good as it could be. They treated him with respect at all times. We were always made welcome. We cant thank you staff enough for looking after our Dad when we couldn't be there. It was a relief
to know he was in safe hands and being well looked after. I would recommend Darwin Court to anyone looking for a home from home for the last part of life. God bless you all.
Reply from Chrissy Sanders, Customer Liaison Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your kind words. We strive to provide the highest level of care to all our residents. Thank you again for your comments.

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Review from Lisa Q (Daughter of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to give a massive shout out and thank you to Johnson Unit. Just recently, I have been spending every day with my dad and have witnessed how hard and difficult the fault routine is for the guys who work on this unit. The whole team get together remarkably well, even under stressful and intimidating
circumstances. Their care for the residents is second to none.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your kind words and your support for the Johnson Community team. We are incredibly grateful for your recognition of their hard work and dedication. We strive to provide the highest level of care to all our residents. Thank you again

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Review from J T (Partner of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All good, staff excellent, always ready to assist and answer any questions we have.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your kind words! We're so glad to hear you've had a positive experience with our staff. We strive to be helpful and responsive, and we appreciate you taking the time to share your review.

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Review from Gerry O (Friend of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit Darwin Court Care Home - I find it to be a friendly and caring environment where the staff take great pride in the quality service they provide. Excellent!
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you! We're happy you appreciate the friendly and caring environment at Darwin Court and the dedication of our staff. Thank you again for your review.

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Review from Sara L (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with Mum's care. She is treated with dignity and respect. She thoroughly enjoys the activities put on and she has become much more social as a result. Mum has lived at Darwin Court for the last 3 years and is very happy and content. Any questions/queries are always dealt with in a timely
manner.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your mum's care at Darwin Court and that she enjoys the activities. Thanks so much.

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Review from Tony B (Husband of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care for my wife.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

We are truly grateful for your kind words. Knowing that you are happy with your wife's care is incredibly rewarding for our entire team. We are committed to providing a loving and supportive environment for all our residents and their families at Darwin Court. Thank you again for your kind words.

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Review from Mark Q (Son-in-law of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since our relation took up residence in Darwin Court, over four years ago, his care has been exceptional from all levels of staff across all support functions. The staff have also taken time to build relationships with us as the family, to which clearly shows the care and compassion they all have in
caring for your loved one. The facility is immaculately maintained and clean. Support and communication is always available overall. Well done to all for everything you do for us.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your wonderful review of Darwin Court. We are so pleased to hear that your loved one has received exceptional care from our team since joining us. Your positive feedback is greatly valued by our team, thank you.

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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Darwin Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Darwin Court Care Home - Avery Healthcare is calculated as follows: ( (389 Excellents x 5) + (75 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 484 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Darwin Court Care Home - Avery Healthcare is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 112 registered maximum number of service users is 22.4, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

Kerry-Ann

Kerry-Ann Derry

Job Title: Home Administrator Joined: 2019

I joined the Avery Healthcare Family in 2019 having spent my whole working life in the care sector, from a retirement village to care homes.


Before joining Avery, I was an Administrator Assistant for another care provider.


After leaving school I went to college to complete my Level 2 and Level 3 in Health and Social care.


I would consider myself as kind, caring, hard worker and empathetic. In my spare time, I like to spend time with my family, read and go for walks.


I am very proud to be part of the Darwin court family.

Michelle

Michelle Bywater

Job Title: Home Manager Joined: 2025

Michelle has been a registered general Nurse for 24 years and worked in care homes for 22 of these. She has a passion to deliver good quality care for all of those who live at Darwin Court.
As Michelle says 'I believe a care home should be warm, welcoming and fun, not just for the residents but for the staff and visitors alike'.

Frequently Asked Questions about Darwin Court Care Home - Avery Healthcare

What types of Care is Darwin Court Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Darwin Court Care Home - Avery Healthcare have?

There are 112 Single Rooms.

What are the Facilities & Services at Darwin Court Care Home - Avery Healthcare?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Darwin Court Care Home - Avery Healthcare to the centre of Lichfield?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Darwin Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Darwin Court Care Home - Avery Healthcare has an Enhanced Service - more info.