Darwin Court Care Home - Avery Healthcare

Wissage Road, Lichfield WS13 6SP
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9.7 139 Reviews
  • Darwin Court Care Home - Avery Healthcare, Lichfield
Nestled in a serene residential area near Stowe Pool, Darwin Court offers panoramic penthouse options for those seeking assisted living in Lichfield. With dementia, nursing, respite and residential care available on the first, second and third floors, loved ones have the peace of mind that family members receive the best possible support in a breath-taking environment.

The home is in a quiet residential enclave adjacent to the scientifically significant Stowe Pool. Whether residents explore the local area or indulge in the home's facilities, dedicated Activity Co-ordinators ensure a continuous array of stimulating activities. Life at Darwin is characterised by safety, support and a lively atmosphere from the top floor to the bottom.

The spacious and calming bedrooms boast walk-in showers, flat-screen TVs and high-quality furnishings. Residents are encouraged to personalise their bedrooms with personal belongings, adding a touch of home to their private space. Communal areas within the Lichfield care home are vibrant, well-lit and airy, with quiet spots for those seeking a break from social activities. The home also features a dedicated cinema room, café and a hair salon and residents benefit from regular visits from local community groups, spanning various age groups, faiths or interests.

For a glimpse into the vibrant nursing home in Lichfield, visit the dedicated Facebook page, or contact the team or drop by for a tour of the retirement and assisted living facilities.
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Care Provided by Darwin Court Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1520 – £1520
  • Self-Funded Residential Dementia Care: £1519 – £1520
  • Self-Funded Nursing Care: £1635 – £1635
  • Self-Funded Nursing Dementia Care: £1635 – £1635
  • RESPITE Self-Funded Residential Care: from £1620
  • RESPITE Self-Funded Residential Dementia Care: from £1620
  • RESPITE Self-Funded Nursing Care: from £1735
  • RESPITE Self-Funded Nursing Dementia Care: from £1735

These prices are only a guideline, please contact Darwin Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Darwin Court Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Darwin Court Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Michelle Bywater (Manager)

Local Authority / Social Services

Admission Information

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2015
  • Number of floors: 4

Room Information

  • Single Rooms (112)
  • Single Rooms with Ensuite Wet Room (112)

Visiting

  • Visitors are welcome anytime, the home have their own cafe with complimentary drinks and snacks

Parking

  • There is a small car park on site

Darwin Court Care Home - Avery Healthcare Reviews (139)

9.7

Darwin Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.720) out of 10, based on 42 reviews in the last 2 years.
Over all time Darwin Court Care Home - Avery Healthcare has 139 reviews.

Overall Experience
  • 98
  • 28
  • 7
  • 2
  • 4
Date Published
  • 139
  • 15
  • 26
  • 42
  • 97
Reviewer Connection to Darwin Court Care Home - Avery Healthcare
  • 47
  • 24
  • 13
  • 12
  • 8
  • 7
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 139, showing 61-80
Review from K H (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When mum arrived at Darwin Court Care Home she was frail, tired and feeling very low due to her ill health. She wanted to go home more than anything but her health needs prevented this. So in the start, she found it hard to be there and hid away in her room. But we found really quickly, she got to know
the staff who were kind, friendly and so very nurturing. They made her feel at home and ensured they did all those little things that helped her settle into life at Darwin Court Care Home. Her health has improved 100%, she has made friends with the other residents and when we visit it feels like a real community feel which is what mum really needed. In all as a family, we couldn’t be happier and mum is now really settled in what’s only been a couple of months. I look forward to seeing her health improve even more and hearing about all the fun things she has done whilst at Darwin Court Care Home!
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your amazing 5-star rating. We understand that moving a loved one into care can be an overwhelming experience for…read more
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Review from G W (Son of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
At Darwin Court Care Home, the care is always excellent care despite the frequent challenges of staff absence, let alone the difficulties my father presents. Thank you for all that you're doing it is very much appreciated.
Reply from Ryan Farrelly, Marketing Assistant at Darwin Court Care Home - Avery Healthcare
Thank you for reviewing Darwin Court Care Home in Lichfield. It is an absolute pleasure to care for your loved one and to have them as part of our loving care community. Our dedicated staff team go…read more
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Review from Michael W (Brother-in-law of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The resident was still in bed when we visited at lunchtime. Apparently, he has bed sores so is only dressed every other day! We could not find a nurse to check his dental records following a recent visit from the dentist. This is the second time in a week. Another member of staff confirmed a broken
tooth. The family has concerns about the new low beds and crash pads. The resident doesn't know the names of any members of staff and just lays in bed all day, watching TV with little interaction and no one-to-one stimulation.
Reply from Steven King, Home Manager at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review our service. Be assured that both the use of a low bed and crash mats, along with the repositioning regime for your relative, is in response to the completion…read more
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Review from Martin M (Son of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident in the home for 4 months since initially needing urgent respite care. She settled in well, feeling safe and looked after during respite and she decided to stay as a permanent resident.
Reply from Ryan Farrelly, Marketing Assistant at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield. We are delighted to hear how your mother's initial respite stay has benefitted and improved her health and it is a pleasure…read more
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Review from Heidi B (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in well to Darwin Court. We were anxious that she may not like it, especially as she has to have a nursing room. The staff have been very good with her and she is able to mix with the guests in the residents' area during the day. She is allowed to have her dog visit which she enjoys,
as do the other residents.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield. We are so pleased to hear that your mum is happy and settled living with us as part of our loving care community, giving…read more
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Review from A G (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in really well and is happy here. Staff and management are always willing to help, kind and thoughtful and nothing is too much trouble. Mum has a lovely room with a garden to look out on with a sunny aspect. The only disappointment was the curtains which we hope will be addressed soon.
Reply from Steven King, Home Manager at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield. We are so pleased to hear that your mum is happy and settled living with us as part of our loving care community, giving…read more
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Review from Angela J (Daughter of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm welcome by the staff on the initial look around and informative visit. The manager also introduced himself. This was a massive difference from other placements and gave a good impression from the start. Genuinely appeared interested in meeting my mom's needs. Prompt assessment arranged. Lovely
environment and my mom settled very quickly. The staff are very caring. I dreaded putting my mam in a care home, however, she has flourished since admission one week ago.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home. We understand that moving a loved one into care can be an overwhelming experience for all parties and therefore, we offer our full…read more
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Review from John S (Son of Resident) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facility with very caring staff who are clearly interested in my dad.
They are helping him to settle into his new environment and helping us to feel content about getting through a difficult time knowing that the right decisions have been made.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer…read more
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  • Care / Support
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Review from Dorothy S (Wife of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is in a safe place with care. It has put my mind at ease knowing this.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an…read more
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Review from Sarah M (Daughter of Resident) published on 15 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff here very kind and very helpful. Also, the staff are friendly and willing to help.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home. We are delighted to hear how happy you are with our home, and the exceptional level of care provided by the staff team on a daily basis,…read more
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Review from R S (Husband of Resident) published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has kept to Government guidelines and kept residents safe when there has been an outbreak of Covid.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home. Your feedback is truly invaluable to us and our staff team; I will be sure to pass on your comments. Best wishes.
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Review from N F (Son of Resident) published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We couldn't be happier with the care Dad has received over the last three years. All of the team have been fantastic throughout.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team, who go over and above the standards to…read more
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Review from Cheryl P (Daughter of Resident) published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Aware of Covid restrictions but disappointed in the lack of staff on the floor, which can disorientate my mum. Mum has gained a lot of weight but isn't losing it very quickly, which isn't helping her chronic cellulitis in both legs. She's gone from a size 12/14 to 18/20 in a year.
Reply from Steven King, Home Manager at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to leave a review of our service. I can confirm that we have and continue to seek support from residents' GPs and the local Deprivation of Liberty Safeguards team, to…read more
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Review from Clare P (Daughter of Resident) published on 17 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a family, we have been very grateful for the excellent care provided for my father. The staff have been friendly, supportive and extremely caring in their duties to make Dad comfortable and happy.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home. Your kind words about our home are highly appreciated and I will be sure to pass this on to the rest of our team. It is a true pleasure…read more
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Review from Susan B (Daughter of Resident) published on 9 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found that the care home is very good. However, agency staff have no continuity with residents and tend to just do the bare minimum in relation to buildup up a rapport with residents. I understand that agency staff are an essential resource for this home but their use should be minimised where
possible.
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Review from D W (Son of Resident) published on 3 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have always found the staff compassionate and caring to my mother's needs. We are grateful for this companion. Thank you.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards daily, in order to provide an excellent…read more
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  • Care / Support
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Review from P L (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is a very friendly atmosphere in the home, starting with the reception staff who are always welcoming and exceptionally helpful. My mother is happy with the care she receives but finds the food to be of poor value for the money she is paying. The dishes are often not to the liking of elderly people
and some of the choices on offer do not constitute a healthy diet. A more worrying concern is that, during the course of this year, several articles have gone missing from her room.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for leaving a review of Darwin Court, and for your kind comments about the care provided. You will be aware that your concerns are being addressed by the relevant departments. The menu…read more
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Review from Joy P (Daughter of Resident) published on 19 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled well and his care is very good. Each time we come to see Dad he is more settled and relaxed. We are very impressed with his care so far and are confident that he is being looked after well.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home and for your amazing 5-star rating. We are delighted to hear that your dad is happy and settled in his new surroundings, giving you and…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Gillian B (Sister of Resident) published on 18 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A well-run home, staff are very friendly and look after the residents with care.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home. We are delighted to hear how satisfied you are with our home and the exceptional level of care our staff team provide daily. Best…read more
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Review from Lilian C (Sister of Resident) published on 18 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very pleasant and polite.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis to provide an excellent…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Darwin Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.720 for Darwin Court Care Home - Avery Healthcare is calculated as follows: ( (392 Excellents x 5) + (83 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 496 Ratings = 4.72
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Darwin Court Care Home - Avery Healthcare is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 112 registered maximum number of service users is 22.4, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

Kerry-Ann

Kerry-Ann Derry

Job Title: Home Administrator Joined: 2019

I joined the Avery Healthcare Family in 2019 having spent my whole working life in the care sector, from a retirement village to care homes.


Before joining Avery, I was an Administrator Assistant for another care provider.


After leaving school I went to college to complete my Level 2 and Level 3 in Health and Social care.


I would consider myself as kind, caring, hard worker and empathetic. In my spare time, I like to spend time with my family, read and go for walks.


I am very proud to be part of the Darwin court family.

Michelle

Michelle Bywater

Job Title: Home Manager Joined: 2025

Michelle has been a registered general Nurse for 24 years and worked in care homes for 22 of these. She has a passion to deliver good quality care for all of those who live at Darwin Court.
As Michelle says 'I believe a care home should be warm, welcoming and fun, not just for the residents but for the staff and visitors alike'.

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