Darwin Court Care Home - Avery Healthcare

Wissage Road, Lichfield WS13 6SP
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9.7 138 Reviews
  • Darwin Court Care Home - Avery Healthcare, Lichfield
Nestled in a serene residential area near Stowe Pool, Darwin Court offers panoramic penthouse options for those seeking assisted living in Lichfield. With dementia, nursing, respite and residential care available on the first, second and third floors, loved ones have the peace of mind that family members receive the best possible support in a breath-taking environment.

The home is in a quiet residential enclave adjacent to the scientifically significant Stowe Pool. Whether residents explore the local area or indulge in the home's facilities, dedicated Activity Co-ordinators ensure a continuous array of stimulating activities. Life at Darwin is characterised by safety, support and a lively atmosphere from the top floor to the bottom.

The spacious and calming bedrooms boast walk-in showers, flat-screen TVs and high-quality furnishings. Residents are encouraged to personalise their bedrooms with personal belongings, adding a touch of home to their private space. Communal areas within the Lichfield care home are vibrant, well-lit and airy, with quiet spots for those seeking a break from social activities. The home also features a dedicated cinema room, café and a hair salon and residents benefit from regular visits from local community groups, spanning various age groups, faiths or interests.

For a glimpse into the vibrant nursing home in Lichfield, visit the dedicated Facebook page, or contact the team or drop by for a tour of the retirement and assisted living facilities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1520 – £1520
  • Self-Funded Residential Dementia Care: £1519 – £1520
  • Self-Funded Nursing Care: £1635 – £1635
  • Self-Funded Nursing Dementia Care: £1635 – £1635
  • RESPITE Self-Funded Residential Care: from £1620
  • RESPITE Self-Funded Residential Dementia Care: from £1620
  • RESPITE Self-Funded Nursing Care: from £1735
  • RESPITE Self-Funded Nursing Dementia Care: from £1735

These prices are only a guideline, please contact Darwin Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Michelle Bywater (Manager)

Local Authority / Social Services

Admission Criteria

  • We take enquiries and referrals from individuals and professionals
  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2015
  • Number of floors: 4

Room Information

  • Single Rooms (112)
  • Single Rooms with Ensuite Wet Room (112)

Visiting

  • Visitors are welcome anytime, the home have their own cafe with complimentary drinks and snacks

Parking

  • There is a small car park on site

Darwin Court Care Home - Avery Healthcare Reviews (138)

9.7

Darwin Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.733) out of 10, based on 41 reviews in the last 2 years.
Over all time Darwin Court Care Home - Avery Healthcare has 138 reviews.

Overall Experience
  • 98
  • 27
  • 7
  • 2
  • 4
Date Published
  • 138
  • 14
  • 26
  • 41
  • 97
Reviewer Connection to Darwin Court Care Home - Avery Healthcare
  • 46
  • 24
  • 13
  • 12
  • 8
  • 7
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 138, showing 81-100
Review from J C (Daughter-in-law of Resident) published on 25 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mom's care since she's been on palliative care has been extremely good. The staff are very caring and keep us updated on each visit.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home. We are so pleased to hear that you are happy with the care your mom is receiving at this difficult time, giving you and your family the peace of mind you deserve. Best wishes, Rachel

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Review from Sarah M (Daughter-in-law of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good communication. The staff are very helpful.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home and for your amazing 5-star review. Our staff team go above the standards daily to deliver exceptional care whilst creating a warm and welcoming community that our residents live within. I will be sure to pass on your kind words to the rest of the team. Best wishes, Rachel.

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Review from Graham P (Husband of Resident) published on 4 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we are very satisfied that our wife/mother is getting the level of care we would expect. The staff are approachable and very helpful when we raise issues.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home. Your kind words about our home are truly invaluable to us, and I will be sure to pass on your positive feedback. Best wishes.

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Review from Ann B (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff have been amazing during the Covid pandemic. My mother has had the very best care.
Reply from Ryan Farrelly, Marketing Assistant at Darwin Court Care Home - Avery Healthcare

Thank you for reviewing Darwin Court Care Home. Your kind words about our staff team are truly invaluable to us and we are so pleased to hear how satisfied you are with the exceptional level of care your mother is receiving. Best Wishes, Ryan.

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Review from Susan R (Niece of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Many thanks to everyone at Darwin Court for looking after my aunt, who has advanced dementia, so well. She is treated with kindness and compassion despite the many challenges caused by her dementia. Very best wishes to you all.
Reply from Ryan Farrelly, Marketing Assistant at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home. It is a true pleasure to have your aunt stay with us here and we are delighted to hear how satisfied you are with our home. Our dedicated, highly trained staff team go above the standards daily to deliver an exceptional level of care to all residents which cater for each individual's needs and we are glad to hear this gives you the peace of mind you and your family deserve. Best Wishes, Ryan.

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Review from C R (Wife of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been well cared for, his mental necessities always checked and the best help/care provided for him. He is always 'clean' when I visit him, showing that his welfare is very good. All staff are very welcoming. Nothing is too much trouble. If there is a problem, carers, nurses or admin staff
will rectify it ASAP.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare

Thank you for taking the time to review Darwin Court Care Home. We are delighted to hear how satisfied you are with our home. Our highly trained staff team go over and above the standards on a daily basis in order to provide an excellent level of care to all our residents. We are so pleased that your husband feels at home, in the loving community that we create, giving you the peace of mind that you and your family deserve.
Best wishes.

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Review from D G (Daughter of Resident) published on 23 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A super home for my mum to stay for respite.
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Review from John S (Husband of Resident) published on 9 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Darwin Court for two years. The management, facilities and accommodation are excellent and, most importantly, the level of care and attention provided by the carers is of the highest standard. My wife is comfortable and relaxed and I have peace of mind. I do not believe
I could have found a better Nursing Home to support my wife.
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Review from A R (Son of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Darwin Court Care Home, from the manager, clinical lead, team leader and other carers, have been really good in understanding our father's needs and helping him to settle into living permanently at the care home.
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Review from D P (Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall met with extreme kindness and care.
Reply from Sarah Rudge, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your review. We are so happy that you are treated with kindness and feel cared for.

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Review from S G (Daughter of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very happy while living at Darwin Court. Initially, she requested a respite place following hip surgery, but after a few days she asked to become a resident. She based her decision on the responsiveness and kindness of the carers, the comfortable surroundings and because, in her words,
she 'felt safe' there.
Reply from Sarah Rudge, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you Susan, everyone at Darwin Court are so pleased that you and your Mum were so happy with the care and support you received.

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Review from Maureen O (Daughter of Resident) published on 9 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was welcomed to Darwin Court on the 11th of June. Her room is very comfortable, spacious, light and airy and has all the facilities one would expect of a good hotel.
The general surroundings are excellent, from the dining room, longes and Bistro (which is a real asset) and the whole ambience
is lovely.
We have always found the staff to be very kind, caring, friendly and always willing to take the time to talk about any concerns or problems, making us feel that nothing is too much trouble.
Everyone has a smile and friendly greeting and we are very impressed with Darwin Court and would highly recommend it.
Reply from Sarah Rudge, Customer Service Manager at Darwin Court Care Home - Avery Healthcare

Thank you Maureen for your kind words. We are so glad you are happy with your mothers room and the facilities at Darwin Court.

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Review from V H (Wife of Resident) published on 26 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I came in with my husband he was in a bad way. Underweight, unshaven and extremely aggressive. With the wonderful care of the staff in his unit, he is now sitting with me in the café having a cup of tea and a biscuit, totally relaxed. I never thought I would ever see this, consequently, I am relaxed
and unstressed. I have one issue and that his unit is undecorated in comparison to the rest of the home. It is in a bit of a state, having said that, it is functional.
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Review from James S (Resident) published on 16 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have covered the whole of my spell here at Darwin.
After being very ill one Sunday/Monday in April, I requested to be returned to Darwin, because facilities were handier and I know I had helping hands.
I have given food and drink a good but on occasions, it leaves a bit to be desired.
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Review from Jane I (Respite Resident) published on 25 February 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
I was in the home for a week for respite care. I suffer from multiple sclerosis and am in a wheelchair. The care staff were lovely. The bathroom was a little awkward for access in my wheelchair - there wasn't room to close the bathroom door. It was ok. However, the meals served were very poor. Meals
were always lukewarm and unappetising eg chips were limp and cold. All the residents I spoke to were not happy with the food quality but we're resigned to it. Apparently, some have complained but say that nothing ever changed. I wasn't expecting haute cuisine but I would describe the food as bad hospital food. Luckily I was only there for a week.
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Review from Elinor C (Wife of Resident) published on 4 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was admitted on 18th December 2018 suffering from Dementia and inoperable pancreatic cancer as he required 24-hour palliative nursing care which I was no longer able to provide for him. He had wonderful care for the six days he was there which I sincerely do not think could have been bettered
anywhere.
All of the staff were very empathetic but I must highlight the nursing team who gave him a very high standard of nursing care and were genuinely upset if they felt he was uncomfortable at any time.
He passed away eight days later but it is a source of great solace to me and the family to know that he had the best possible care and the staff did their utmost to keep him pain-free until the end.
They made a spacious well-appointed room for my sole use for the last three days so that I was able to be with him at his passing which was so very important to me.
I would not hesitate to recommend this care facility to anyone.
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Review from Hazel M (Wife of Resident) published on 5 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would give it 10 out of 10. It is a very friendly home. Everyone is so caring and my husband is very happy here. All of our family feel the same.
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Review from P A (Daughter of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother stayed in Darwin Court for 2 weeks for respite care. She found the staff extremely nice and caring and accommodating. Facilities are comfortable and spacious and activities well chosen and run. On the negative side, she found the food surprisingly disappointing, poorly cooked on occasion and
lacking imagination. This needs improvement.
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Review from S M (Daughter of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are friendly and helpful, even those that no longer care for mum.
Overall, the food is fine, however the evening meal is not to the same standard as lunchtime. May I suggest that tomatoes or spaghetti on toast is not suitable.
Mum is blind but the staff are good at cutting up her food
and provide a "bumper" on the plate to assist.
The new themed days in the coffee lobby work well.
Our thanks to the manager who has a fine eye for detail and whose door is always open.
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Review from Melvyn H (Son of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and the staff always willing to go the extra mile.
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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Darwin Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Darwin Court Care Home - Avery Healthcare is calculated as follows: ( (389 Excellents x 5) + (75 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 484 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Darwin Court Care Home - Avery Healthcare is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 112 registered maximum number of service users is 22.4, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

Kerry-Ann

Kerry-Ann Derry

Job Title: Home Administrator Joined: 2019

I joined the Avery Healthcare Family in 2019 having spent my whole working life in the care sector, from a retirement village to care homes.


Before joining Avery, I was an Administrator Assistant for another care provider.


After leaving school I went to college to complete my Level 2 and Level 3 in Health and Social care.


I would consider myself as kind, caring, hard worker and empathetic. In my spare time, I like to spend time with my family, read and go for walks.


I am very proud to be part of the Darwin court family.

Michelle

Michelle Bywater

Job Title: Home Manager Joined: 2025

Michelle has been a registered general Nurse for 24 years and worked in care homes for 22 of these. She has a passion to deliver good quality care for all of those who live at Darwin Court.
As Michelle says 'I believe a care home should be warm, welcoming and fun, not just for the residents but for the staff and visitors alike'.

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