Darwin Court Care Home - Avery Healthcare

Disappointing. Husband wore same clothes 3 days, mon-wed, slept in them. No shower. I had to get him to shower. There are various ways to follow up request/advice to shower. On visits he appeared lost. Saturday afternoon had coffee in lounge/foyer during which 3 staff members stood in foyer - lift opened body appeared on gurney taken to ambulance, no one had the courtesy to forewarn us. Friday confirmed with 'admin' collection on Sunday after lunch. On arrival bedlam noone appeared to know who was responsible for what - I was told all bank staff. Clothing missing requested from rude - on his phone - ignored - male nurse on two occasions Saturday. Three requests for meds took 1 and a half hours from staff another ward dealt - unable to find file - assessment papers loose under file papers, no paper to write on. Meal delayed food out - sure cold. All crockery from breakfast on unit at 1:45 pm not even clean spoon! No menus.

I regularly visit friend and brother. I am impressed by the efficiency, help and atmosphere at Darwin Court.

As soon as you walk through the door, the home is spacious with a friendly greeting. The rooms are bright and roomy with en-suite bathrooms. All staff seem friendly and are happy to help at any time. Mom is very happy here, and enjoys participating in most of the activities.

Darwin Court in Lichfield is a first-class care home, which is run and staffed by people with a professional and caring focus on their residents. The nursing and administrative staff are beyond reproach. I hold minor concerns about weekend staff levels and the general attention given to what may seem to be minor details, but are, in fact, matters of significance to residents and their families.

My dad moved into Darwin Court Care Home in March 2025. As a family, we are over the moon with the level of care that he has been shown from the outset. Staff are amazing and nothing is too much trouble. We are so happy that he is now thriving in such a safe and secure environment with a wide variety of activities available.

Darwin and the staff have been really reassuring since Mum arrived. Feels like a massive anxiety has been lifted and that the team are always there to support and help. The coffee shop is a godsend for bringing a little normalcy to seeing Mum.

Excellent care home. Love the bistro. Patient is very happy here.

Thank you Darwin court you truly are a number one nursing home.

Recently Mom had a fall and I was unable to attend the home. The staff were amazing, sitting with her until paramedics arrived. Keeping in touch with me and facilitating phone calls so that I could talk to Mom. The staff packed a bag of useful items/clothing for Mom to take with her to the hospital. Five stars excellent.

Visiting very dear friend of many years standing.

Our experience with the care my father has received since being in Darwin Court Care Home has been amazing. The staff are so welcoming but most importantly very in tune with the care and attention that is required from my father on a day-to-day basis (as every day as we know is different), nothing is too much trouble and they make my dad feel at home and as an equal to them.

Staff at the home have been ultra help for in dealing with my mum's needs. They always provide a friendly and caring approach which really helps with keeping my mum's condition under control.

Since moving into the home, Mum has really picked up from her she was in hospital and which are the credit for this should go to the caring and nursing teams Darwin.

Our experience using Darwin Court Care Home has been exceptionally good. Nothing is too much trouble. Any queries we have are dealt with efficiently. The staff are all so lovely and really do put the residents first. They have so many lovely activities each day that they encourage the residents to get involved in. The home has a lovely atmosphere and everyone is welcoming no matter what time of the day you visit.

My husband's dad passed away last Saturday, 29/03/2025, at Darwin Court. The staff were very good. It was as good as it could be. They treated him with respect at all times. We were always made welcome. We cant thank you staff enough for looking after our Dad when we couldn't be there. It was a relief to know he was in safe hands and being well looked after. I would recommend Darwin Court to anyone looking for a home from home for the last part of life. God bless you all.

I would like to give a massive shout out and thank you to Johnson Unit. Just recently, I have been spending every day with my dad and have witnessed how hard and difficult the fault routine is for the guys who work on this unit. The whole team get together remarkably well, even under stressful and intimidating circumstances. Their care for the residents is second to none.

All good, staff excellent, always ready to assist and answer any questions we have.

Whenever I visit Darwin Court Care Home - I find it to be a friendly and caring environment where the staff take great pride in the quality service they provide. Excellent!

Very happy with Mum's care. She is treated with dignity and respect. She thoroughly enjoys the activities put on and she has become much more social as a result. Mum has lived at Darwin Court for the last 3 years and is very happy and content. Any questions/queries are always dealt with in a timely manner.

Wonderful care for my wife.

Since our relation took up residence in Darwin Court, over four years ago, his care has been exceptional from all levels of staff across all support functions. The staff have also taken time to build relationships with us as the family, to which clearly shows the care and compassion they all have in caring for your loved one. The facility is immaculately maintained and clean. Support and communication is always available overall. Well done to all for everything you do for us.