Darwin Court Care Home - Avery Healthcare

Wissage Road, Lichfield WS13 6SP
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9.7 138 Reviews
  • Darwin Court Care Home - Avery Healthcare, Lichfield
Nestled in a serene residential area near Stowe Pool, Darwin Court offers panoramic penthouse options for those seeking assisted living in Lichfield. With dementia, nursing, respite and residential care available on the first, second and third floors, loved ones have the peace of mind that family members receive the best possible support in a breath-taking environment.

The home is in a quiet residential enclave adjacent to the scientifically significant Stowe Pool. Whether residents explore the local area or indulge in the home's facilities, dedicated Activity Co-ordinators ensure a continuous array of stimulating activities. Life at Darwin is characterised by safety, support and a lively atmosphere from the top floor to the bottom.

The spacious and calming bedrooms boast walk-in showers, flat-screen TVs and high-quality furnishings. Residents are encouraged to personalise their bedrooms with personal belongings, adding a touch of home to their private space. Communal areas within the Lichfield care home are vibrant, well-lit and airy, with quiet spots for those seeking a break from social activities. The home also features a dedicated cinema room, café and a hair salon and residents benefit from regular visits from local community groups, spanning various age groups, faiths or interests.

For a glimpse into the vibrant nursing home in Lichfield, visit the dedicated Facebook page, or contact the team or drop by for a tour of the retirement and assisted living facilities.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1520 – £1520
  • Self-Funded Residential Dementia Care: £1519 – £1520
  • Self-Funded Nursing Care: £1635 – £1635
  • Self-Funded Nursing Dementia Care: £1635 – £1635
  • RESPITE Self-Funded Residential Care: from £1620
  • RESPITE Self-Funded Residential Dementia Care: from £1620
  • RESPITE Self-Funded Nursing Care: from £1735
  • RESPITE Self-Funded Nursing Dementia Care: from £1735

These prices are only a guideline, please contact Darwin Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Michelle Bywater (Manager)

Local Authority / Social Services

Admission Criteria

  • We take enquiries and referrals from individuals and professionals
  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2015
  • Number of floors: 4

Room Information

  • Single Rooms (112)
  • Single Rooms with Ensuite Wet Room (112)

Visiting

  • Visitors are welcome anytime, the home have their own cafe with complimentary drinks and snacks

Parking

  • There is a small car park on site

Darwin Court Care Home - Avery Healthcare Reviews (138)

9.7

Darwin Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.733) out of 10, based on 41 reviews in the last 2 years.
Over all time Darwin Court Care Home - Avery Healthcare has 138 reviews.

Overall Experience
  • 98
  • 27
  • 7
  • 2
  • 4
Date Published
  • 138
  • 14
  • 26
  • 41
  • 97
Reviewer Connection to Darwin Court Care Home - Avery Healthcare
  • 46
  • 24
  • 13
  • 12
  • 8
  • 7
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 138, showing 21-40
Review from Anthony R (Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First Class- Would strongly recommend - I came to Darwin Court - looking for somewhere that would give me the opportunity to rebuild my life following some personal trauma's. The assistance and support given by the excellent Home Manager and his team have been second to none at all levels, and the environment
created not only by the Darwin Team but also by all entire Darwin Ecosystem should be the model for all of establishments of this type. 5 Stars is not enough.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

We are truly humbled by your kind words and deeply touched that Darwin Court played a role in helping you get back on your feet. Our team is committed to providing a supportive and compassionate environment for all our residents, and we are incredibly grateful that you found the assistance and support you needed here. Thank you again and wishing you all the very best.

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Review from Michael J (Brother of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has lived here for a year now, the place has gone from strength to strength. We love all the activities they do, everyone is so helpful all the way to the manager who always helps. We couldn't be happier anywhere else
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your wonderful review of Darwin Court. We are so pleased to hear that your sister is enjoying living here. We value your feedback and will continue to work hard to maintain our high standards.

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Review from A C (Son of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always feel it is a pleasure when I visit my mother at Darwin Court Care Home. I have a sense of well being knowing my mother is happy, in safe hands and being well cared for. The staff are very caring, kind and go out of their way to try and help. I would not have any hesitation to recommend this
care home to anyone.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your review, we truly appreciate you taking the time to share your thoughts. Knowing that you feel confident in the care your mother is receiving is incredibly rewarding for our entire team. We are committed to providing a loving and supportive home for all our residents, and we are grateful that your mother is experiencing that here at Darwin Court. Thank you again for your kind words.

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Review from Lynne B (Wife of Resident) published on 13 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found that Darwin Court is the best care home I could find for my husband. The home has a lovely feel to it and the staff are very caring, and I feel happy that my husband will be well cared for which is a massive relief to me.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your review, we truly appreciate you taking the time to share your experience. Knowing that you feel happy and at ease with your husband's care at Darwin Court is incredibly rewarding for our entire team. We strive to provide a loving and supportive home for all our residents, and it's wonderful to hear that we are achieving that for your family. Thank you again for your kind words.

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Review from P B (Cousin of Resident) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my cousin had was first class, no complaints at all. Has been in one month for respite but wanted to return on a permanent basis.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your kind words. We are delighted to hear that your cousin had such a positive experience during their stay. It's wonderful to know that they felt comfortable and well-cared for.

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Review from S G (Son of Resident) published on 1 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. This is the 2nd Avery Healthcare home my father has been a resident in and both have been terrific. Darwin Court Care Home is clean, well appointed, and the rooms are comfortable. The staff are excellent, caring and professional. My father gets wonderful care. I would have no hesitation
whatsoever in recommending Darwin Court to you.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your wonderful review of Darwin Court Care Home. We're delighted to hear that your father has had such positive experiences at both of our Avery Healthcare homes. Your feedback about the cleanliness, facilities, and staff is incredibly valuable to us.We strive to provide a welcoming and supportive environment for all our residents, and it's rewarding to know that we've been able to meet your expectations. Thanks again.

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Review from Sarah R (Daughter of Resident) published on 9 September 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Regretfully another case of "all that glistens..." I was left with the decision to choose a nursing home for my Mum, as an only child it came down to me and foolishly I chose Darwin Court. It's pretty, it's glitzy and it promises first-class care. After only seven months my Mum was taken to hospital
where it transpired that she had sustained a serious fracture, which I am told is quite unusual for someone who is bed-ridden. Of course, she was safeguarded by the hospital and as events unfolded she did not return to Darwin Court. I wasn't kept informed of the outcome of the inquiry that followed, by social workers or Darwin Court and had to telephone them to ask for details, unsurprisingly they advised that they did not know how my mother's injury had occurred. I have not received any communication from them since I collected my Mum's belongings. I have tried to contact them but they do not return calls.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for meeting with me Sarah, I am pleased that we were able to share all information again and answer your questions as best as possible. I am sorry that you did not get a response from head office when you called and am pleased that we were able to resolve the issue. As discussed, we will update you as soon as we hear form the local authority. Wishing you and Mum all the very best.

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Review from Craig P (Grandson of Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care and support provided by Darwin Court. From the moment my Nan arrived, the staff made us all feel welcome. The facilities are clean, comfortable, and well-maintained, providing a homely environment. My Nan has been very happy with the activities since joining and the food
always looks amazing. The staff are compassionate and attentive, always going above and beyond to ensure that the needs of all the residents are met. My Nan especially loves that she always sees the manager, who goes out of the way to talk to everyone, as this makes her feel special. Thank you Darwin Court
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your kind words and thoughtful review. We're thrilled to hear that your Nan is enjoying her time at Darwin Court. Our team is dedicated to creating a welcoming and comfortable environment for all our residents, and it's wonderful to know that these efforts have made a difference for your Nan and your family. We believe in fostering a sense of family and community from the top down, and it's heartwarming to hear that this is appreciated. Thank you again for your kind feedback. We look forward to continuing to provide excellent care and support for your Nan.

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Review from Peter P (Son of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
On behalf of the entire family, I would like to express our sincere thanks and appreciation for everything the management and staff at Darwin Court did for our mom during her stay with you. The care Mom received since she moved into Darwin Court on 2 Mar 2024 was delivered professionally, with great
care, dedication and friendliness.
Mom felt calm, comfortable and relaxed in her lovely garden view room and felt warmth from everyone she met.
As visitors to Darwin Court, the family were made to feel very welcome and part of a community. All the staff, no matter what their role, were professional, approachable and helpful. Nothing was too much trouble and staff always made themselves available to listen, help, advise and provide support to the family. This was fully recognised, acknowledged and greatly valued by the family.
Thank you again for taking care of our mom.
We are truly grateful for everything that everyone did.
Kind regards.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

From the entire team at Darwin Court, I would like to extend our heartfelt thanks for your kind words and appreciation. It was truly our privilege to care for your mom and to support your family during her time with us. We are delighted to hear that your mom felt calm, comfortable, and relaxed, and that she experienced warmth from everyone she met. Our goal is always to create a welcoming and supportive environment, and it means a great deal to us that you felt part of our community. Your recognition of our staff's professionalism, approachability, and dedication is incredibly meaningful. We strive to provide the highest level of care and support to all our residents and their families, and your acknowledgement of these efforts is deeply appreciated. Thank you again for your gratitude and for entrusting us with the care of your mom. We are truly honoured to have been part of her life and your family's journey.

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Review from K R (Daughter of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home from home that makes all the difference for your loved one and the whole family. Caring and friendly environment where the team are always looking to share a smile and make everyone feel at ease.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for your kind words! We are thrilled to hear that you and your loved one feel at home with us. Our team is dedicated to creating a warm and welcoming environment, and your feedback reaffirms the hard work and care they put into making everyone feel comfortable and valued. We truly appreciate your support and look forward to continuing to provide a friendly and caring atmosphere for all our residents and their families. Thanks, Simon

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Review from T C (Daughter of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone in the home is friendly, kind and helpful. Reception go above and beyond. Activity staff have great personalities full of fun have a lovely way with the residents. Mum is happy there. Big turnover of staff as most care homes have, which is a shame but staff in care try their best.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your review. It's heartening to hear that the atmosphere at the home is characterised by warmth and support from both the reception and activity staff. While turnover can be a challenge in many care homes, we have worked hard on our recruitment and retention of our team to give us a stable and happy team who continues to strive for the best possible experience for all our residents.

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Review from Z M (Daughter of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very well looked after. Food is okay. The staff are very friendly. Rooms are kept clean. Waiting for a new carpet and curtains.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your review, It's reassuring to learn that your mother is receiving excellent care, with attentive staff. The pending upgrade of new carpet and curtains will no doubt be a welcomed addition. Thank you for your support and we look forward to continuing to provide excellent care and service.

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Review from Sue M (Daughter of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Darwin Court for over two years. She is settled and calls it home. The staff work hard and care about their caring.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your review. It's wonderful to hear that your mum has found a sense of home and belonging at Darwin Court. Knowing that the staff are dedicated to their work and genuinely care about our residents' well-being is what we want to achieve as a home. Thanks again.

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Review from Andrew S (Son of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to live at Darwin Court Care Home in January 2023. The care she received was exemplary. From the beginning, we could see that the emphasis was on the word home. Darwin Court became Mum’s home very quickly. We had her birthday here last year in a very special private dining room and she passed
away on her birthday this year. If she went to hospital when she returned, she was warmly welcomed back into the fold, staff always gathering around her. We felt that Mum was always safe at Darwin Court, we never worried that they were not taking care of her. On her final few days, they were very attentive to both Mum and us. Even once Mum had passed, their care for her was of the utmost respect. We were with Mum at the end but I’m sure had we not, they would have been there for her. After she had passed away, one of the carers sorted her out, when we went back to Mum, she looked beautiful, we then spent time with her and were never rushed. We have been told that we can pop in anytime for coffee.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your review in relation to the care your mum received at Darwin Court. It highlights the warm and welcoming environment that made it feel like home for her, as well as the attentive and respectful care provided by the staff, especially during her final days. I am pleased you feel the staff went above and beyond to ensure your mother's comfort and dignity, even after her passing. The offer to pop in anytime for coffee stands, we want to promote a sense of community and ongoing support at our care home. Thank you again for your heartfelt words. Take care and we hope to see you soon.

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Review from Robert M (Son of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly, good activities, helpful staff, well maintained. Lovely rooms and shared areas. Any issues we have had have been dealt with in a timely manner.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for sharing your feedback! We're delighted to hear that you've had such a positive experience at Darwin Court. We take pride in maintaining a friendly atmosphere and providing engaging activities for our residents. Our dedicated staff are always here to assist, and we're pleased to know that any issues you've encountered have been addressed promptly. We're grateful for your support and look forward to continuing to provide excellent care and service.

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Review from J B (Granddaughter of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've been visiting Darwin Court for a couple of years now and we have to say that recently the home has improved so much, we always feel welcome, there is a 'caring feel' through the home, you always get a warm welcome and everyone speaks to you. The management is visible and nothing seems too much
trouble. However nice these things are the main person, my Grandma, is happy here. Thank you everyone.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

It's wonderful to hear about your positive experience at Darwin Court! It sounds like the improvements in the home have made a significant difference in your grandmother's happiness and overall experience. It's always heart-warming to know that loved ones are well taken care of and feel welcome at Darwin Court. Thank you so much for your review.

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Review from Sally W (Daughter of Resident) published on 23 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad (aged 95 with mixed dementia) came to live at Darwin Court in January 2024. The care that he has received since moving here has been exceptional. All the staff here are so professional and friendly, whatever their role, and they have really got to know Dad since his arrival. Any medical, physical
or emotional needs are identified quickly and addressed in a thoroughly supportive way. Thank you to all at Darwin Court for caring for my dad so very well.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you so much for taking the time to share your experience with us. We are incredibly grateful for your kind words and are delighted to hear that your dad has received exceptional care at Darwin Court. Our dedicated staff team strive to provide the highest level of support, ensuring that our residents feel valued and cared for. We truly appreciate your review and are committed to continuing to provide the excellent care that your dad deserves.

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Review from A G (Friend of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very friendly and welcoming. The care provided is very attentive and residents clearly like the staff. The attitude of staff is excellent and cheerful even in what can be difficult circumstances. Sometimes it seems as though rooms are not cleared of washing or bedding which is wet
quite as promptly as would be ideal.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your review. I'm sorry to hear about your experience with the slight delay with used clothes and linen being removed, please be assured that we have picked this up with the whole team as we strive to improve and provide a service of the highest standard. I was really pleased to read about our friendly and attentive staff, who create a positive atmosphere in our home and for our residents. Thanks again.

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Review from K S (Grandson of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited my nan over Christmas, was blown away by the feel of the home, such a warm welcome and nothing seemed too much for any of the staff. There was a singer on when we visited and there were loads of people enjoying a good sing-along. Thank you for looking after my nan.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

It's wonderful to hear about your positive experience during your Christmas visit. The warm welcome, lively atmosphere and sing-along sound like a typical day here! Just delightful. Thanks so much for your review. See you soon.

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Review from Amy S (Granddaughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited my husband's grandmother and although he was apprehensive to visit her in a care home, from the minute we arrived we were made to feel welcome and part of a community. I can see why people like it here so much. A lovely visit with kind staff.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare

Thank you for your review. I'm glad to hear that your visit to your husband's grandmother went well and you were made to feel so welcome. It's heartwarming to hear that you valued our care home community feel and kind staff. We look forward to seeing you soon. Thanks.

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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Darwin Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Darwin Court Care Home - Avery Healthcare is calculated as follows: ( (389 Excellents x 5) + (75 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 484 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Darwin Court Care Home - Avery Healthcare is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 112 registered maximum number of service users is 22.4, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (2)

Kerry-Ann

Kerry-Ann Derry

Job Title: Home Administrator Joined: 2019

I joined the Avery Healthcare Family in 2019 having spent my whole working life in the care sector, from a retirement village to care homes.


Before joining Avery, I was an Administrator Assistant for another care provider.


After leaving school I went to college to complete my Level 2 and Level 3 in Health and Social care.


I would consider myself as kind, caring, hard worker and empathetic. In my spare time, I like to spend time with my family, read and go for walks.


I am very proud to be part of the Darwin court family.

Michelle

Michelle Bywater

Job Title: Home Manager Joined: 2025

Michelle has been a registered general Nurse for 24 years and worked in care homes for 22 of these. She has a passion to deliver good quality care for all of those who live at Darwin Court.
As Michelle says 'I believe a care home should be warm, welcoming and fun, not just for the residents but for the staff and visitors alike'.

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