Darwin Court Care Home - Avery Healthcare

Wissage Road, Lichfield WS13 6SP
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9.7 139 Reviews
  • Darwin Court Care Home - Avery Healthcare, Lichfield
Nestled in a serene residential area near Stowe Pool, Darwin Court offers panoramic penthouse options for those seeking assisted living in Lichfield. With dementia, nursing, respite and residential care available on the first, second and third floors, loved ones have the peace of mind that family members receive the best possible support in a breath-taking environment.

The home is in a quiet residential enclave adjacent to the scientifically significant Stowe Pool. Whether residents explore the local area or indulge in the home's facilities, dedicated Activity Co-ordinators ensure a continuous array of stimulating activities. Life at Darwin is characterised by safety, support and a lively atmosphere from the top floor to the bottom.

The spacious and calming bedrooms boast walk-in showers, flat-screen TVs and high-quality furnishings. Residents are encouraged to personalise their bedrooms with personal belongings, adding a touch of home to their private space. Communal areas within the Lichfield care home are vibrant, well-lit and airy, with quiet spots for those seeking a break from social activities. The home also features a dedicated cinema room, café and a hair salon and residents benefit from regular visits from local community groups, spanning various age groups, faiths or interests.

For a glimpse into the vibrant nursing home in Lichfield, visit the dedicated Facebook page, or contact the team or drop by for a tour of the retirement and assisted living facilities.
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Care Provided by Darwin Court Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1520 – £1520
  • Self-Funded Residential Dementia Care: £1519 – £1520
  • Self-Funded Nursing Care: £1635 – £1635
  • Self-Funded Nursing Dementia Care: £1635 – £1635
  • RESPITE Self-Funded Residential Care: from £1620
  • RESPITE Self-Funded Residential Dementia Care: from £1620
  • RESPITE Self-Funded Nursing Care: from £1735
  • RESPITE Self-Funded Nursing Dementia Care: from £1735

These prices are only a guideline, please contact Darwin Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Darwin Court Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Darwin Court Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Michelle Bywater (Manager)

Local Authority / Social Services

Admission Information

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2015
  • Number of floors: 4

Room Information

  • Single Rooms (112)
  • Single Rooms with Ensuite Wet Room (112)

Visiting

  • Visitors are welcome anytime, the home have their own cafe with complimentary drinks and snacks

Parking

  • There is a small car park on site

Darwin Court Care Home - Avery Healthcare Reviews (139)

9.7

Darwin Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.720) out of 10, based on 42 reviews in the last 2 years.
Over all time Darwin Court Care Home - Avery Healthcare has 139 reviews.

Overall Experience
  • 98
  • 28
  • 7
  • 2
  • 4
Date Published
  • 139
  • 15
  • 26
  • 42
  • 97
Reviewer Connection to Darwin Court Care Home - Avery Healthcare
  • 47
  • 24
  • 13
  • 12
  • 8
  • 7
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 139, showing 41-60
Review from Amy S (Granddaughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited my husband's grandmother and although he was apprehensive to visit her in a care home, from the minute we arrived we were made to feel welcome and part of a community. I can see why people like it here so much. A lovely visit with kind staff.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your review. I'm glad to hear that your visit to your husband's grandmother went well and you were made to feel so welcome. It's heartwarming to hear that you valued our care home…read more
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Review from Kenneth W (Friend of Resident) published on 4 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've been visiting my friend for a while now and finally they seem to have got it right after a lot of changes. There's a new manager and everyone seems happy. The staff are happy, the home is welcoming and the manager is always around. We really liked the home before and we love it now. Thank you
everyone.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you so much for your heartwarming review! We're thrilled to hear about your positive experience during your visits. Our team has worked hard to create a welcoming atmosphere and we're delighted…read more
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Review from P H (Resident) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very helpful. The service at meal times was excellent and they all were very good at remembering all names, personal touch was given at all times. The meal times, at first, seemed too late for breakfast and too early for dinner (as I have had at home) but soon got used to it. My only
criticism is that meals were variable in quality. Most were excellent, but some were poor, such as today's lasagna.
Reply from Simon Dixey, Manager at Darwin Court Care Home - Avery Healthcare
Thank you so much for your review, it's fantastic to hear that our team provided such an attentive and caring approach which made your stay with us enjoyable. I have shared your feedback with the…read more
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Review from L H (Daughter of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
If your elder requires solely residential care, Darwin would probably suit. I would however caution if your loved one has dementia, this place offers more than it can deliver. Dementia is an illness that requires greater care as it progresses and presents with a variety of manifestations. It is my opinion
that Darwin is unable to provide a higher level of care required. Communication with head office is difficult and locally it is wanting.
Most of the staff are caring, dedicated people who, unfortunately, are hamstrung in what they are able to offer due to staffing levels. Do your research and be aware of the limitations before placing your loved one here.
Reply from Beth Fisher, Deputy Home Manager at Darwin Court Care Home - Avery Healthcare
I am very sorry to hear about you and your mother's experience here at Darwin Court. We do provide dementia care, however, at times people do need more specialist care due to their needs and…read more
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Review from S B (Daughter of Resident) published on 29 May 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
In my opinion, more can be done in Darwin Care home as in one review all that glitters is not gold. Staff need to be trained they are dealing with dementia patients that cannot express themselves, so being deemed aggressive and problematic is not the way to address dementia as is the case at Darwin.
Not the level of care we thought it would be, expected it to be or lead to believe it would be.
Reply from Lee Asbury, Manager at Darwin Court Care Home - Avery Healthcare
Dear SB, I am sorry to hear of your disappointment, my door is always open and will always move swiftly to resolve any concern or shortfall. I do wish you had given me the opportunity to resolve items…read more
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Review from David T (Husband of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Darwin Court have been very professional and dedicated to looking after my wife. They have been caring and adapted to my wife's changing care needs.
Reply from Elizabeth Kirby, Recruitment coordinator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff…read more
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Review from Jennifer M (Daughter of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mom was at Darwin Court Care Home for almost 2 years due to Alzheimer's and a stroke, the care she was given was exceptional, especially nearing her end-of-life care, all staff were very friendly and caring to mom and all her visitors, many thanks to all.
Reply from Lee Asbury, Home Manager at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your kind words. I will be sure to share this with the rest of the staff team. Caring for your mom was our pleasure.…read more
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Review from J R (Daughter of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been really ill recently and his level of required care increased substantially. The staff have been great helping him and making sure he gets the care he needs.
They have kept a close eye on him in order to stop him from deteriorating further and have brought in additional health professionals
to work with them to assist him getting back to his former level of independence.
They have been really good at encouraging him to try and get back on his feet, making sure he follows the exercises he has been given and making sure he keeps his fluid and food intake up even though he has not felt well.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order…read more
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Review from Vicky B (Daughter of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been here for a few weeks and describes the care staff as angels.
Everyone I have met seems to really care about the residents and has that vocational quality within them.
As a family, we are very relieved and happy that my father is safe and happy.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield. We would like to thank you for your kind words regarding the care your father has received since being a part of our loving…read more
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Review from Alison L (Niece of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perfect home. Warm and friendly staff and lovely food (I have been told by my uncle). Good size rooms and large bathrooms. Lots of outings and activities to go on if desired. Occupants can enjoy a homely experience and feel safe and well-looked after.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your amazing 5-star rating. We would like to thank you for your kind words, your feedback is truly invaluable to us…read more
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Review from Joan C (Sister-in-law of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is early days yet, but so far we are pleased with the care and the staff are very helpful and friendly.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your amazing 5-star rating. We are delighted how satisfied you are with our home and the exceptional level of care…read more
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Review from C E (Son of Resident) published on 31 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother has now been in Darwin Court Care home for 8 years. The care she has had has been very good, with all the family confident that she is safe and well looked after. Suffering from dementia and not remembering or recognising the family, this is so important for us. We all have faith and trust in
this care.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield. We are delighted to hear how satisfied you are with our home and the exceptional level of care that your mother receives…read more
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Review from Gillian S (Daughter of Resident) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I visited Darwin Court Care Home (and a number of other care homes) after our mum, still vibrant and full of life at age 93, devastatingly lost her independence and required greater care. We were instantly impressed by the warm welcome, excellent facilities, beautiful accommodation and
the option of independent living with the necessary care. At this point, we decided this was the best place for Mum. She was accepted and moved in early February 2022.
Instantly, Mum became part of the Darwin Court 'family'. During her 7 months stay, she was cared for with love, respect, dignity, time and friendship. All team members including management, admin, nurses, cooks, cleaners and more were exceptional in their care. Sadly, our beloved mum passed away in August. My sister and I have received great comfort from the Darwin Court team as their genuine sadness reinforced our affirmation that Darwin Court was the best place for our beloved Mum. We do not have the words to express our eternal thanks.
Reply from Cathy Salter, Deputy Manager at Darwin Court Care Home - Avery Healthcare
Thank you for your kind review of Darwin Court. Your mum was a truly amazing lady who added real joy to the Darwin Court family. It was always a delight to be in her company and we are so pleased that…read more
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Review from Roger L (Son of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff in my mother's unit are consistently caring, concerned and committed. The building and facilities are smart and well-maintained. When you walk into the reception area, you instantly get positive, happy vibes.
Reply from Ryan Farrelly, Marketing Assistant at Darwin Court Care Home - Avery Healthcare
Thank you for reviewing Darwin Court in Lichfield. We are delighted to hear how satisfied you are with our home and the exceptional level of care your mother receives. It is a privilege to have your…read more
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Review from C A (Daughter of Resident) published on 6 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely rooms and kept really clean. Everything I have asked for has been dealt with. Weekly activities programme so always seems to be something happening if residents want it. Good choice of food and plenty of it. Staff are caring, conscious of maintaining dignity and welcoming to visitors.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the choice of daily…read more
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Review from Stuart P (Son of Resident) published on 6 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father seems content in his home and we are pleased with how he is being looked after. It is pleasant surroundings, especially in warm weather where we can take Dad to the rooftop gardens. Nice cafe/socialising area also on the ground floor.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield. We would like to thank you for your kind words regarding the care your father has received since being a member of our…read more
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Review from Jennifer J (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has just completed a three-week period of respite at Darwin Court. In this short time, my mother's health and confidence have improved dramatically. She is eating, sleeping and communicating much better which is due completely to the care she has been given during her stay. I would have no
hesitation in my mother moving in permanently Darwin Court if and when the necessity arises.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your amazing 5-star rating. We are delighted to hear that your mother enjoyed her respite stay at our home and it…read more
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Review from David W (Son of Resident) published on 12 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father feels well looked after, and I have complete confidence when leaving him for periods of time.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level…read more
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  • Care / Support
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Review from David M (Son of Resident) published on 9 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic. Mom went to Darwin Court while we went on holiday. She spent 2 weeks there and really enjoyed her stay. She had a room with a window looking over the roof garden.
Darwin Court is a modern care home with plenty of facilities to keep residents occupied.
The staff were really helpful/attentive
and nothing was too much trouble.
Mom will be visiting again when we next go on holiday and will become a full-time resident at some time.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield and for your amazing 5-star rating. We are delighted to hear such positive feedback about our community and the dedication…read more
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Review from K E (Daughter of Resident) published on 1 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A modern, clean and nicely decorated care home with furniture and ensuite rooms. Easy chairs for resident and their visitors. Aids and detectors have been supplied for our mother to ensure and help with her safety. Staff are caring, approachable and attentive. If there is any cause for concern they
will always inform us. During the week daily activities occur which help with motivation and interaction with other residents. The reception area has a lovely lounge and coffee/drinks area for families to have a catch-up. Rooftop garden to enjoy.
Reply from Rachel Aran, Marketing Administrator at Darwin Court Care Home - Avery Healthcare
Thank you for taking the time to review Darwin Court Care Home in Lichfield. We are delighted to hear such positive feedback about our home and the dedication of the staff team, who provide an…read more
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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Darwin Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.720 for Darwin Court Care Home - Avery Healthcare is calculated as follows: ( (392 Excellents x 5) + (83 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 496 Ratings = 4.72
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Darwin Court Care Home - Avery Healthcare is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 112 registered maximum number of service users is 22.4, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

Kerry-Ann

Kerry-Ann Derry

Job Title: Home Administrator Joined: 2019

I joined the Avery Healthcare Family in 2019 having spent my whole working life in the care sector, from a retirement village to care homes.


Before joining Avery, I was an Administrator Assistant for another care provider.


After leaving school I went to college to complete my Level 2 and Level 3 in Health and Social care.


I would consider myself as kind, caring, hard worker and empathetic. In my spare time, I like to spend time with my family, read and go for walks.


I am very proud to be part of the Darwin court family.

Michelle

Michelle Bywater

Job Title: Home Manager Joined: 2025

Michelle has been a registered general Nurse for 24 years and worked in care homes for 22 of these. She has a passion to deliver good quality care for all of those who live at Darwin Court.
As Michelle says 'I believe a care home should be warm, welcoming and fun, not just for the residents but for the staff and visitors alike'.

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