Darwin Court Care Home - Avery Healthcare

Good communication. The staff are very helpful.

As a family, we are very satisfied that our wife/mother is getting the level of care we would expect. The staff are approachable and very helpful when we raise issues.

All of the staff have been amazing during the Covid pandemic. My mother has had the very best care.

Many thanks to everyone at Darwin Court for looking after my aunt, who has advanced dementia, so well. She is treated with kindness and compassion despite the many challenges caused by her dementia. Very best wishes to you all.

My husband has been well cared for, his mental necessities always checked and the best help/care provided for him. He is always 'clean' when I visit him, showing that his welfare is very good. All staff are very welcoming. Nothing is too much trouble. If there is a problem, carers, nurses or admin staff will rectify it ASAP.

A super home for my mum to stay for respite.

My wife has been a resident at Darwin Court for two years. The management, facilities and accommodation are excellent and, most importantly, the level of care and attention provided by the carers is of the highest standard. My wife is comfortable and relaxed and I have peace of mind. I do not believe I could have found a better Nursing Home to support my wife.

The staff at Darwin Court Care Home, from the manager, clinical lead, team leader and other carers, have been really good in understanding our father's needs and helping him to settle into living permanently at the care home.

Overall met with extreme kindness and care.

My mother was very happy while living at Darwin Court. Initially, she requested a respite place following hip surgery, but after a few days she asked to become a resident. She based her decision on the responsiveness and kindness of the carers, the comfortable surroundings and because, in her words, she 'felt safe' there.

Everyone has a smile and friendly greeting and we are very impressed with Darwin Court and would highly recommend it.

When I came in with my husband he was in a bad way. Underweight, unshaven and extremely aggressive. With the wonderful care of the staff in his unit, he is now sitting with me in the café having a cup of tea and a biscuit, totally relaxed. I never thought I would ever see this, consequently, I am relaxed and unstressed. I have one issue and that his unit is undecorated in comparison to the rest of the home. It is in a bit of a state, having said that, it is functional.

I have given food and drink a good but on occasions, it leaves a bit to be desired.

I was in the home for a week for respite care. I suffer from multiple sclerosis and am in a wheelchair. The care staff were lovely. The bathroom was a little awkward for access in my wheelchair - there wasn't room to close the bathroom door. It was ok. However, the meals served were very poor. Meals were always lukewarm and unappetising eg chips were limp and cold. All the residents I spoke to were not happy with the food quality but we're resigned to it. Apparently, some have complained but say that nothing ever changed. I wasn't expecting haute cuisine but I would describe the food as bad hospital food. Luckily I was only there for a week.

I would not hesitate to recommend this care facility to anyone.

I would give it 10 out of 10. It is a very friendly home. Everyone is so caring and my husband is very happy here. All of our family feel the same.

My mother stayed in Darwin Court for 2 weeks for respite care. She found the staff extremely nice and caring and accommodating. Facilities are comfortable and spacious and activities well chosen and run. On the negative side, she found the food surprisingly disappointing, poorly cooked on occasion and lacking imagination. This needs improvement.

Our thanks to the manager who has a fine eye for detail and whose door is always open.

Excellent care and the staff always willing to go the extra mile.

Overall my stay so far is very good.