Iffley Residential and Nursing Home

As a friend, I visit him every two weeks and have always found him well looked after and cared for.

All staff are helpful and friendly. My aunt seems to be well cared for and as happy as she can be.

She is well looked after. The home is very homely, and the care staff are very professional and caring.

Mum has been at Iffley sanctuary since 2018. She was a resident on the ground floor for the first three years and made friends, and there was an amazing continuity with the staff. Since Covid, Mum has moved to the first floor. She is very well looked after, but staff continuity is not so good; NHS needs to look after them better. Office and admin are always excellent and always reply to emails quickly. Very good care home.

My mum is happy here.

The care my sister receives at the care home is excellent. She very soon settled into her bedroom and responded to the kindness and consideration shown to her. Particularly the patience required in dealing with her moods and needs. Added to this, the food is excellent and the laundry service is regular and of a high standard. The management is helpful and well organised - always ready to assist. I have ample opportunities made to visit. The residents have outings in their minibus and enjoy tea and cakes at their venues. I compliment all staff throughout the home for their kindness, courtesy and patience. Also for how well organised and smoothly run everything is. Well done and thank you.

We have been very pleased with the care offered to our mother over the past 7 months on the ground floor. She has enjoyed the food and her ground floor room looking out at the garden and the carers are normally very kind. When she was recently unwell, they responded to her increased needs and have been very quick to discuss any concerns we might have over her care and health needs.

Excellent all-round care home. Mum was in for two weeks respite and everyone made her feel welcome and very comfortable. All staff were friendly and kind and made her stay happy and comfortable. The food was lovely too!

Sadly I witnessed a resident wait fifty minutes from telling an agency nurse that he wanted to go to the toilet to someone doing something about it. The (presumably senior) agency nurse did have time to do something and went downstairs though! At 12:30, no lunch menus, no lunch!

The staff are very friendly and professional. The food is satisfactory. The care is very good, albeit sometimes slow to react. Overall, a very nice clean place and well-run.

Mum moved in January 2022 with Dementia. The staff helped her settle in, and treat her with dignity and respect.

Complete care package for residents unable to do anything for themselves. resident nurse and weekly doctor visits for all. Staff keep in contact to inform of any changes to residents' help or needs. Chiropodist and hairdresser, all available at the home. All requests or worries are dealt with promptly.

I found the staff at Iffley Residential to be very friendly, caring and helpful to my husband and to myself when visiting.

My mother received kind and caring support from all the staff at Iffley Residential and Nursing Home.

The staff are amazing, we are always greeted with a smile, and the carers are second to none. Mum feels at home at Iffley, everyone is treated with real love and dignity, and even when I take my dad to visit Mum, the staff really looked after him and me. We know that Mum won't be here forever, but the staff make sure her last days are full of fun and love.

My mum has been very well cared for at Iffley, and most importantly she's been very happy there. The facilities are great, the food is excellent, and they took great pains to welcome her and make sure her room felt like "home" when she moved in. The staff are unfailingly kind and cheerful, and have managed her decline with respect and professionalism; I've been so impressed with how they have managed this very difficult year. Overall this is a very happy, excellently run home, and we couldn't have wished for a better place for mum to spend her final years.

We, as a family, have been happy with the way our mother has been looked after. The staff have been really nice and we all feel that Mum is in safe and very capable hands.

My aunt is well cared for and really loves the staff. She can not speak highly enough of them. The home is well presented and the staff I have had the pleasure of meeting are lovely, and genuinely care for the residents.

My mother has been resident at the care home for almost 5 years. She is happy there and I am currently able to visit her once a week, though I'm not sure she appreciates the screen and it does make it even harder for her to hear what I am saying. The staff are always very kind to her and helpful to me.

The Iffley Residential and Nursing Home staff have done an outstanding job over the last year, in very challenging circumstances. My mother has been kept safe and well and has been cared for with patience, sensitivity and compassion. It has been a difficult time for everyone, and our family is enormously grateful that my mother is so well looked after, and that she is so content to be a resident in this fine and generous community.