Iffley Residential and Nursing Home

Anne Greenwood Close, Iffley, Oxford OX4 4DN
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9.2 78 Reviews
  • Iffley Residential and Nursing Home, Oxford
Located in the pretty village of Iffley, the care home has beautiful large gardens in a very tranquil and peaceful setting.

Not only do the team provide residential, dementia, nursing and palliative care, they also provide respite care, which can be booked in advance. This is ideal if you are caring for a relative at home and would like to take a break, with the peace of mind of knowing the team are providing care and companionship.

There are so many places in the home for residents to relax with loved ones, who are welcome at any time. There is a cinema room for movie afternoons, welcoming lounges and dining rooms, where residents enjoy delicious home-cooked meals, with everything from roast dinners with all the trimmings to fish and chip Fridays. And there is always home-baking for afternoon tea and lighter bites for those with a smaller appetite.

There is a beautiful large garden and two smaller courtyard gardens, which have wheelchair friendly pathways and raised beds, for those who enjoy a spot of gardening. All of the bedrooms, which are spacious and ensuite, on the ground floor have patio doors leading to the gardens.

Iffley also has a hair and beauty salon for appointments with a mobile hairdresser and a spot of pampering. The team has also created a bar area, where the residents enjoy quizzes with their favourite tipple!

There is plenty to do at Iffley, from gentle exercise to arts and crafts. The team are also passionate about keeping residents connected to the community outside the home, so organise trips out in the home’s minibus.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1580
  • Self-Funded Nursing Care: from £1938
  • RESPITE Self-Funded Residential Care: from £1580

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1580 and for nursing care £1938, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Iffley Residential and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Emma Worrell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (76)

Iffley Residential and Nursing Home Reviews (78)

9.2

Iffley Residential and Nursing Home has a Review Score of 9.2 (9.245) out of 10, based on 18 reviews in the last 2 years.
Over all time Iffley Residential and Nursing Home has 78 reviews.

Overall Experience
  • 55
  • 18
  • 1
  • 1
  • 3
Date Published
  • 78
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  • 18
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Reviewer Connection to Iffley Residential and Nursing Home
  • 31
  • 15
  • 5
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  • 1
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Total of 78, showing 61-78
Review from B W (Wife of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first experience of a residential care home and given all the critical reports about them in the media, I was apprehensive when my husband entered this one six months ago.


But that has turned out to be quite unnecessary. When I set out on my frequent visits to see him, I'm feeling depressed.

But on arrival, all members of staff are welcoming, warm, helpful and pleasant. My spirits rise. I have never seen a resident treated with anything but respect and friendly kindness.
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Review from Janet M (Daughter of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Emails to the manager and admin are answered immediately. Always welcomed by staff here, I have arrived many times unannounced to find my mother being treated kindly by staff - unaware of my presence.
The receptionist is always smiling and welcoming.
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Review from M R (Wife of Resident) published on 5 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel my husband is very safe and well cared for - the staff are very kind. My main concern is that sometimes the carers have too much to do and I feel they are under stress. This can make the atmosphere a little tense. I feel that when the carers are busy, the nurses should be more hands on. When
everyone is helping the atmosphere is lovely. Visitors don't mind feeding other residents to help out but not when nurses are not busy but not helping carers.
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Review from S M (Daughter of Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother settled very well into Iffley Residential and Nursing Home, even though she was reluctant to leave her own home. This was largely due to the welcome and care she received when she arrived. This has continued with staff who really care for each resident's individual needs.


She is encouraged

to join in the activities when she wants to and is alerted to them when they occur. Special events e.g the recent "cruising week", when there was also a party with a French theme, are fun and bring back memories which then become a topic of conversation, which continues for some time. Marvellous.
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Review from P P (Sister-in-law of Resident) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere in the home is superb, friendly, cheerful and helpful both to residents and visiting relatives and friends. Whether it is the registered nurses, care assistants and the cleaners too. The care given is excellent and personalised to the recipient's needs.
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Review from Annie A (Friend of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My old boss was a resident at the Sanctuary Care Home, Iffley, Oxford for nearly a year and a half (I think).
She moved to the home from another home because her dementia had increased.
During her time at the Sanctuary Home, her dementia increased greatly.
It was very sad to see this, but it was
immensely comforting and reassuring to see the wonderful care provided by the staff.
It was extraordinary how they all seemed to know her as an individual, and accepted her difficult behaviour as a consequence of her condition.
They were extraordinarily patient and good humoured. A number commented on her lovely smile. I went to sit with her when it was thought the end was near. She was in bed in her very pleasant room and the staff had arranged her bedding to make her as comfortable as possible. She died soon after I left. I think she had a peaceful end.
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Review from P E (Son of Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Iffley Residential and Nursing Home ten months ago after a stressful period, when I was helping her to move out of her flat on the south coast. The welcome she received on arrival was very reassuring and she almost immediately began to seem more relaxed and rested. The care and consideration
of the staff and their efforts to help her retain her independence, made her feel at home very quickly and enabled us to take a summer holiday without worrying. Since then, she has continued to settle in, relying increasingly on the relationships with the carers in the home. My mother was not an obvious candidate for a residential home, being a fairly shy person who needs her privacy. This has been entirely respected at Iffley and the staff make huge efforts to facilitate and manage social interactions between residents for their mutual benefits. I cannot imagine an environment where she could be happier.
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Review from M D (Cousin of Resident) published on 3 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin had severe Dementia and her behaviour became very difficult. She was often aggressive to staff. Nevertheless, she was treated with great understanding and kindness by all the staff.
I was deeply impressed by the wonderful way they cared for her and never 'gave up' just because she was difficult
and hard to communicate with.
They never stopped trying and were always patient.
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Review from Sheila C (Daughter of Resident) published on 3 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I want to compliment all the staff! My mum has lived at Iffley Care Home for about 3 years and has been very content.
Any small concerns have been addressed and sorted swiftly and patiently and larger problems - such as a persistent bad smell have resulted in the en-suite being replaced. The manager
has responded and has been very approachable and helpful. Thank you everyone - the staff appear universally to be caring and gentle!
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Review from John K (Resident) published on 2 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At all levels, staff are approachable and communicative and friendly. The position in the edge of Oxford means visits from friends and family are relatively easy.
Rules and regulations are kept to the minimum and are elastic.
Food - Quantities are enormous. Far too much, too often.
My wife died
here recently (of old age). The staff could not have been more sympathetic, kind and helpful.
However, it is not home. I would leave tomorrow if I could.
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Review from Brian (Husband of Resident) published on 13 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
(Dementia Suite)


My overall impression (I visit most days) is that the staff are not just competent and professional, but that there is a culture of kindness in the way they work.
New residents are helped gently to adjust to what is for most a great change in their way of life.
Difficult moments

are dealt with promptly, without fuss and with good humour.


(Admin)


I have found the staff efficient and helpful, and also supportive in trying circumstances.

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Review from P M (Daughter of Resident) published on 14 June 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum moved from Yorkshire to Oxford so we could be part of each other’s lives, while ensuring she was cared for on a day to day basis as she was no longer able to organise her thoughts enough to run her life alone. The team are genuinely caring, loving and patient and always wonderful at smoothing the
way on the occasional times when mum didn’t want us leave her after time together.
The home has a fresh feel, nice bedrooms, lounge areas and garden where relatives and friends can spend time together. Key pad doors give safety but complete access for relatives and friends to visit at any time of the day, always felt reassuring. Whenever activities involved music, everyone knew to make sure mum joined in! We really benefited from how well all the staff knew mum when she had a short time in nursing care at the home.
I can recommend the home, staff and management team, they made a massive positive difference to the quality mum’s last few years of life and we knew she was safe and happy.
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Review from Marny (Niece of Resident) published on 18 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt came to the home some time ago, I was her carer, she was unable to care for herself so I went to the care home to view it and it seemed very nice. Since she has been there it's like she has been given a new lease of life she goes to the toilet on her own and she feeds herself, none of this she
could do before. They are now moving her downstairs as she doesn't need the care of being on another level. She now loves it where she is, everyone at the home as simply the best, no complaints she is being well looked after. I truly recommend this home.
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Review from M V D W (Friend of Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we came for first interview with the administrator, we were made to feel welcome, everything was clearly laid out for us and no pressure made to decide to stay. I have watched my neighbour, whom I recommended to you, change from a frightened isolated, vulnerable lady to a comfortable
secure individual joining in activities, singing and watching TV, something she hasn't done for years. Am so glad you are looking after her.
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Review from Derek G (Son-in-law of Resident) published on 18 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law now aged 96, needed to move into a nursing home following a debilitating infection and fall in her own home 2 years ago, which left her completely immobile and unable to care for or feed herself. Thanks to a combination of remarkable resolution on her part and patient considerate support
and encouragement from the staff at Iffley she managed to regain enough mobility, now using a zimmer frame to give her back some pleasure in life. I remain very impressed at the quality of care at Iffley. One couldn't ask for more professional carers and nurses.
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Review from Tom K (Son of Resident) published on 12 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Iffley Home looked after both my parents to the end of their days, and in an exemplary way. It is a custom built home, so the facilities are excellently suited to purpose. But the most important thing in any care home is the staff at Iffley, they are genuinely caring, gentle and loving, and unfailingly
cheerful. We had complete confidence in both the staff and management.
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Review from Alan D (Wife of Resident) published on 27 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had been caring for my husband for five years and I had to accept, albeit with difficulty, that I couldn't do it anymore. I spent many days looking for a suitable nursing home but couldn't find any which satisfied me. My criteria was simple; if I could live there then it would be fine for my husband.
His GP suggested I visited your home. I have to say you were not on my list because of the negative CQC report but I was pleasantly surprised. My husband was admitted on 3rd August 2015. Difficult beginnings but he is now settled. The nursing staff and carers have been excellent, supported by a remarkable manager. My husband and I had a very pleasant Christmas lunch which was a real bonus. I just hope that in the future, the nursing staff will be able to attend to his needs, thus averting the trauma of having to go into hospital.
Reply from Sue Stubberfield, Home Manager at Iffley Residential and Nursing Home

Thank you so much for taking the time to complete such a positive review of our home and recommend us to others. I am delighted to say that following our latest CQC inspection our home has a ‘Good’ rating.

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Review from N L (Son of Resident) published on 18 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Iffley for 2 and a half years and her care has been professional even when she has been difficult. She has always been treated with patience and compassion and I would recommend the home to anyone.
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Current Review Score: 9.2 (9.245)

Overview of Review Score

The Review Score of 9.2 (9.245) out of 10 for Iffley Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.324 for Iffley Residential and Nursing Home is calculated as follows: ( (125 Excellents x 5) + (44 Goods x 4) + (19 Satisfactorys x 3) + (8 Poors x 2) + (8 Very Poors x 1) ) ÷ 204 Ratings = 4.324
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.921 Points relating to the number of positive Reviews for Iffley Residential and Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 14 Positive Reviews ÷ 15.2 = 0.921
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (7)

Daniel

Daniel Stocia

Job Title: Registered General Nurse Joined: 2016

I have worked at Iffley for many years, and I am very proud to be a nurse! I really do enjoy everything about my role.

Elaine

Elaine Brennan

Job Title: Care Assistant Joined: 2014

I feel very privileged to have worked in our residents' homes for so many years.

Melody

Melody O'Sullivan

Job Title: Administrator Joined: 2012

The thing I love most about my job has to be our wonderful residents, they come from all backgrounds and cultures and have some fascinating stories to tell.


I originate from Oxford and joined Iffley in June 2012 as the Home Administrator, previous to this, I was a Bakery Manager in the local area.


I have never looked back and I absolutely love working with our residents.


No two days are the same in the office at Iffley, with it being the main hub of the home, it’s a busy and friendly place to be.

Jayne

Jayne Jenkins

Job Title: Receptionist Joined: 2022

I love working here at Iffley, the people are lovely and friendly and the setting is so pretty!


My job is very varied which keeps it interesting. One of my favourite parts of the job is chatting to the residents and putting a smile on their faces.

Pete

Pete Lucak

Job Title: Chef Manager Joined: 2022

I joined Iffley Care Home in April 2022, While I have been a Chef for many years this is my first role within a care home setting. I have enjoyed getting to know the residents through daily interactions, they come with a wealth of life experience and are keen to discuss the menu around their likes and dislikes.

Milen

Milen Stefanov

Job Title: Maintenance Operative Joined: 2018

I was born in Bulgaria in 1965 and graduated from the Military University in 1987 as a military engineer. I have been working at Iffley since 2018. This profession gives me great pleasure. I try to help everyone who I come into contact with in the home.

Sue

Sue King

Job Title: Housekeeping Supervisor Joined: 2017

I came to work here just over 5 years ago having never worked in care. It is a role that is very rewarding and I discovered that I really enjoy working with the residents and being in a care home environment.


My current role gives me the chance to interact with all the residents living in the home on a daily basis and make sure that their rooms are clean and homely.

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