St Margaret's Care Home

5 East Suffolk Road, Edinburgh EH16 5PH
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9.9 91 Reviews
  • St Margaret's Care Home, Edinburgh
St Margaret's Care Home offers a wide range of care services, including nursing, residential, dementia, respite and palliative care. Located in the welcoming area of Newington, the home is conveniently close to several parks, golf courses, and local amenities, providing residents with both comfort and easy access to the surrounding community.

The home features a well-designed layout across three floors, with each floor offering its own living and dining areas to ensure that peace and quiet are always within reach. Every room is furnished and decorated to an exceptionally high standard, creating a warm, homely environment.

St Margaret's Care Home boasts beautiful outdoor spaces, including a large main garden with raised flower beds, accessible from the ground floor. Additionally, there are two patio gardens on the first and second floors, providing fantastic views of Arthur's Seat and Salisbury Crags, which residents can enjoy at their leisure.

The on-site chefs prepare fresh, nutritious meals daily, offering a varied menu with options to suit all tastes. Special dietary requirements are catered for with care and attention.

A dedicated activities coordinator leads a comprehensive programme of events and excursions, designed to keep residents engaged and stimulated. While participation is encouraged, it is always optional, and activities are planned in close consultation with residents and their families to ensure everyone has an enjoyable and fulfilling calendar.
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Care Provided by St Margaret's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Nursing Dementia Care: from £1750

These prices are only a guideline, please contact St Margaret's Care Home to find out the exact price for your requirements.

Contact St Margaret's Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact St Margaret's Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Kate Martin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

St Margaret's Care Home Reviews (91)

9.9

St Margaret's Care Home has a Review Score of 9.9 (9.946) out of 10, based on 26 reviews in the last 2 years.
Over all time St Margaret's Care Home has 91 reviews.

Overall Experience
  • 77
  • 13
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Date Published
  • 91
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  • 26
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Reviewer Connection to St Margaret's Care Home
  • 21
  • 17
  • 12
  • 7
  • 5
  • 5
  • 4
  • 4
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  • 2
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  • 1
  • 1
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Total of 91, showing 61-80
Review from Barry G (Son of Resident) published on 7 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at St Margaret's from October 2018. During this time she was amazingly well cared for and the team were just fantastic. Their communication was great and we knew she was happy. Sadly she passed away in May of this year.
I felt utterly compelled to write a letter of thanks
to the entire team who at this difficult time with a pandemic have continued to strive to provide the very best level of care they can and how amazing they are to turn up day after day to face the challenges that are presented in this situation. We must all rally around all the staff and recognise that they are working amazingly hard in the most challenging of circumstances and are protecting the residents to the very best level that they can.
We all have a duty to support these amazing people and to recognise and support the challenging decisions made to protect the residents.
Please support the staff, recognise their efforts and be kind to them all.
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Review from Diane (Daughter of Resident) published on 15 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to let you know how grateful we are that we were able to visit our dad yesterday after so many weeks and to find him looking so well. We can only imagine the additional stress you and your staff have been working under in your battle with COVID-19 in the home and we can only try to say
how much we are sincerely grateful for the care and kindness you continue to deliver and how much we respect you and the staff to continue working under these conditions. It must be so difficult for any staff members who have tested positive for COVID-19 and potentially harbour feelings of guilt thinking they may have been a carrier of this into the home whilst being asymptotic. We would like to state that they should feel no guilt for turning up to work, as they had no control over this due to a lack of appropriate testing. We hope you and your staff are all able to find some time to ‘switch off’, relax and make time for yourselves - you all deserve that so much.
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Review from Margaret G (Granddaughter of Resident) published on 10 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been living at St Margaret’s since the end of December and as much as she didn’t want to go into care, the welcome the team provided was exceptional. I know recently that times have been challenging and I have not been able to pop in for a cuddle, nonetheless, I know through the regular
updates received from the staff, they have given the best care I could have asked for. Nothing will show the amount of gratitude I have for St Margaret’s and each and every one of the team. The regular updates have given much peace of mind to our family so thank you for everything you do. Hopefully, see you all soon.
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Review from S E (Daughter of Resident) published on 9 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I cannot thank all the staff enough for the care they have given my father especially during Covid, they work very hard to provide individual care to all the residents. I am so grateful he survived the virus. The staff have been very good at updating us about his condition.
It is so important
for residents to have contact with their families. We are a very close family and it has certainly helped my father and us to be able to visit him through the window.
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Review from Alexander S (Son of Resident) published on 7 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely lovely place. Great staff and I cannot fault anyone at all. Would highly recommend! I was nervous at first with my dad going in. But I had nothing at all to worry about. Everything about the place just screamed class and relaxation. Thank you so much to you all!
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Review from Alex S (Grandson of Resident) published on 7 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot praise this place highly enough. Absolutely delighted with how they have cared for my grandad. Literally saved his life. The staff and everyone working in the place are 5 star! Has even inspired me to consider going into caring. So thankful for you all. And God bless every one of you.
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Review from Jennifer D (Daughter of Resident) published on 7 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at St Margaret’s for over six months now. The care she has received has been excellent. Everyone is so friendly, welcoming, kind and professional. There are lots of fun activities and trips out. The home is spotless. The food is good and plentiful, so much so that my Mum has
gone up a clothes size. My mum has really settled into her new home and very happy.
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Review from Patricia I (Friend of Resident) published on 7 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely home this is. St Margaret's has been very welcoming with all members of staff giving a happy smile and saying hello when I visit. They have been very receptive to any concerns raised and have dealt with them in a timely and professional manner. It is a great comfort knowing my dear friend
is being so well looked after and enjoys her regular outings to the shops. Settled in well and so peaceful.
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Review from Kayleigh P (Niece of Resident) published on 28 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is very happy at St Margaret's. She has a great bond with the staff and enjoys the activities.
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Review from Lynn Y (Niece of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt and uncle stayed here for almost a year and then due to their increasing health problems we were asked to find alternative care when both of them were barely out of hospital. We had selected the home to cover nursing needs but it seems that this was an issue. I found that the manager was showing
their room to possible new tenants before we had even secured alternative accommodation for them. I acknowledge my aunt was not an easy lady to look after however I was greatly disappointed in the managerial staff and some of the auxiliary staff. The nursing staff were extremely supportive and some of the auxiliary staff were also very kind and caring.
Reply from Kate Martin, Home Manager at St Margaret's Care Home
We are thrilled to hear that you feel our nursing team are supportive, kind and caring.
When we can no longer provide the level of care that the resident needs we try to encourage the resident to…read more
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Review from James M (Son of Resident) published on 19 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently moved into St Margaret's Care Home. She is so much happier and brighter. She especially enjoys the gardens and activities. The staff are wonderful.
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Review from E W (Daughter of Resident) published on 5 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Margaret's offers a very pleasant and caring environment for anyone needing 24/7 care. The staff are patient and take the time to understand the needs and details important to the new resident.
Reply from Alison Geddes, Marketing at St Margaret's Care Home
Thank you for your positive comments about our home, 'a very pleasant and caring environment' is a wonderful description to read. The team at St Margaret's will be delighted to hear your feedback.
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Review from Les R (Brother of Resident) published on 29 May 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife and I were impressed by the friendly and caring staff. They have an extremely difficult job and showed compassion for the residents in the particular surroundings in which we were. The staff seem talented in many ways and actually showed a desire to locate outings to visit for the residents
even though logistics might be difficult.
Reply from Alison Geddes, Marketing at St Margaret's Care Home
Thank you for your positive comments about our home, the team at St Margaret's will be delighted to hear your feedback.
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Review from Paula M (Granddaughter of Resident) published on 29 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Granny has recently moved from hospital after having a stroke and being diagnosed with stage 3 breast cancer. Whilst in hospital, I watched her health deteriorate quite rapidly, she was stuck in a dark and dingy ward for months on end, there was no TV (unless you want to pay £12 a day) and the staff
were utterly overworked and quite frankly miserable as you'd expect! Since securing a place at St Margaret's her overall health has improved drastically. There is a genuine feeling of warmth and cheeriness as soon as you walk into the building. The staff are just wonderful, you can really see that they all have a genuine care for their residents. The activities are great fun, the rooms are bright, spacious and modern and the food is healthy and nutritious. I am absolutely delighted that my granny is a resident at St Margaret's, it is such a relief to know that she is finally now in safe hands.
Reply from Alison Geddes, Marketing at St Margaret's Care Home
Many thanks for your lovely comments about our home, it is fantastic to hear how well your granny has settled in at St Margaret's and what a difference our care has made to her health. Our team are…read more
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Review from John L (Husband of Resident) published on 28 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in care since January. In that time she seems to have settled very well. Although she has no communication whatsoever we can still tell if she is unsettled, loves watching what is going on. The staff are very friendly and always speak to her and us. Always let us know if there are any
problems. Apart from the issue of missing clothes now and again which staff always trace we have no problems.
Reply from Alison Geddes, Marketing Administrator at St Margaret's Care Home
Thank you for your positive comments about our home, it is fantastic to hear how well your wife has settled in at St Margaret's. The addition of name tags means our team can easily return all items…read more
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Review from Donald K (Son of Resident) published on 6 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away recently but spent the last 9 months of her life at St Margaret's. Any nagging doubts about mum moving to her "last and new home" were quickly dispelled as she settled into her new abode within a matter of weeks. The care, compassion and interest shown by the staff at "St Margaret's"
played a big part in mum's daily life, supported by a varied activities schedule, which got mum's "grey cell matter" ticking over. What can I say to the team at St Margaret's apart from a "big thank you" and remember you do make a difference to the residents lives. So take a bow "team St Margaret's" take a bow.
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Review from Helen Y (Wife of Resident) published on 12 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A warm comfortable nursing home. Kind and caring staff. Very flexible in respite provision and provide and very high standard of care. I feel comfortable leaving my husband here to allow me to have a much-needed break.
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Review from Mia C (Friend of Resident) published on 11 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my friend several times a year when in Edinburgh. The staff are very helpful and friendly. My friend seems happy and well-cared.
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Review from Jane A (Daughter of Resident) published on 22 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At the age of ninety seven.
My mother has been at St Margaret's since May 2017. She has severe sight loss and dementia. She has been treated with respect and dignity through this difficult time of adjusting and settling in.
The staff are very caring and helpful and listen to all concerns, questions
and suggestions. St Margaret's has a happy lively atmosphere.
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Review from Tim (Son of Resident) published on 20 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who is 80 was admitted to St Margaret's with late stage dementia and a number of other health issues requiring care. I live in New Zealand and returned to Scotland to see for myself how the care she was receiving from Social Care was going - after a brief few days, it was obvious my mother's
needs were not being met, so we started looking at a private care home. St. Margaret's had been recommended and we managed to get in contact when a bed was available.
After a couple of weeks, my mother's complexion and health improved. The nurses, carers, facilities, food and activities are all excellent and the change in my mother was quite apparent after spending so much time alone at home. I am very happy that my mother is being very well cared for and appreciate the work all the care staff do, as I know it can be a very difficult vocation at times.
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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for St Margaret's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.946 for St Margaret's Care Home is calculated as follows: ( (295 Excellents x 5) + (17 Goods x 4) ) ÷ 312 Ratings = 4.946
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Margaret's Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Kate

Kate Martin

Job Title: Home Manager Joined: 2019

What is your professional background?


I began nursing in 2010, where I worked in various areas of the NHS before moving over into the care home sector. Studying an MSc in the Health and Well-being of Older People gave me the skills and confidence to dedicate my career to this client group- an area I dearly love. I have previously held posts in Clinical Lead, Deputy Home Managers and Head of Care Lead Nurse positions while continuing to work for a local agency in supporting the NHS, Marie Curie and St Columba's Hospices. I have experience in General Surgery, Renal and GI, Gynaecology, Medical Assessment Unit, Cardiac High Dependency, Medicine of the Elderly and Palliative Care.



As well as being a home manager, you are also a registered nurse. Why did you first get into nursing?


Nursing found me. Following personal challenges in my own life, I found that my empathy and compassion for people developed and the need to help others became my focus. It's a phenomenal responsibility being a Nurse, and I feel very privileged to have been given this opportunity.


What one thing do you enjoy most about your job?


I enjoy the challenge of being a new Home Manager and the fast-paced, ever-changing environment that is care. The position I am in allows me to see care delivery from all angles while building a service that is true to the needs of the individual.


What was a defining moment for you?


Providing palliative care to a 34-year-old lady with stomach cancer. At the time I cared for her, she had a son the same age as mine and had been diagnosed 2 weeks before her death. I learnt that day the importance of living in the moment and being thankful for my family and son. You can't dictate the future, but you can enjoy the present.?


What interests you outside of work?


I am a huge sports fan with special interests in rugby and football. Manchester United is where my heart will always be. I also enjoy walking with my dogs and spending time with my 5-year-old son. I also enjoy watching movies, especially Sci-fi and thrillers, as well as listening regularly to music. I have a personal interest in German history and sport.

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