Brunel House

The Wharf, Box, Corsham SN13 8EP
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9.5 76 Reviews
  • Brunel House, Corsham
Brunel House Care Home is located in the picturesque village of Box, just off London Road. Brunel House is close to all the amenities in nearby Corsham and just five miles away from the Georgian city of Bath. With superb transport links, the home is easily accessible for visitors from all over the country.

The home provides luxurious five star accommodation for 65 elderly people and specialises in nursing, residential and dementia care. Features of this high quality new facility include, a hair dressing salon, cafe, library and individually designed en-suite bedrooms surrounded by beautiful landscaped gardens.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1150
  • Self-Funded Nursing Care: from £1150
  • Self-Funded Nursing Dementia Care: from £1150

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Brunel House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Xyza Macutay-Malloch (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Brunel House Reviews (76)

9.5

Brunel House has a Review Score of 9.5 (9.517) out of 10, based on 18 reviews in the last 2 years.
Over all time Brunel House has 76 reviews.

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Review from David D (Friend of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a frequent visitor to Brunel House I have always found it welcoming and friendly with a relaxed atmosphere. The staff are very warm and helpful and seem happy to be working there, and are always happy to help.
Reply from Xyza Macutay-Malloch BEM, Home Manager at Brunel House

Thank you so much for your kind words and for taking time to leave a review. We're truly grateful for your feedback and delighted to hear your positive experience with our team at Brunel House. It means a great deal to our team to know their hard work and dedication are making a difference.

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Review from Nick W (Son of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a fantastic care home. Management listen and understand the needs of the occupant. All staff are a pleasure to engage with and more than competent in what they do.
Also has added bonus of seperate nursing floor as well as residential
Reply from Lisa Bendle, Deputy Home Manager at Brunel House

Thank you very much for your kind words and thoughtful feedback. It means a great deal to the team to know that you feel confident and reassured about the care your mum is receiving from us. Brunel House is committed to provide a safe, respectful and supportive environment for all our residents, and it is rewarding to hear that our efforts are making a positive difference.

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Review from Edwina J (Sister of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I, we are very happy with the staff, we think she's well looked after, we can get a cup of tea when we want one; there is a lot of activities she could partisipate in if she wanted to.
Reply from Xyza Macutay-Malloch BEM, Home Manager at Brunel House

Thank you so much for your kind words. It's always encouraging to hear that our efforts are recognised. Our team works hard every day to ensure our residents feel safe, valued, and well cared for - thank you for reminding us why we do what we do.

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Review from Nikki H (Friend of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are brilliant! My friend was admitted as an emergency on a weekend and was welcomed with open arms and looked after really well. Can't fault the staff. Admin, nurses, catering and cleaning staff all went out of their way to make his stay as comfortable as possible.
Reply from Xyza Macutay-Malloch, Home Manager at Brunel House

Thank you so much for your kind words and for taking time to leave a review. We're truly grateful for your feedback and delighted to hear you and your friend had positive experience with our team at Brunel House on admission. Providing compassionate, high-quality care is at the heart of everything we do , and the team will be delighted to hear this.

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Review from Sally R (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now been a resident at Brunel House for eighteen months and from being very frail and ill when she moved in, she has had a new lease of life and feels happy and secure here, surrounded by the warmth, care and attention of all the exceptional, wonderful staff.
It has been a huge relief
to us, her family, to see how well she is looked after; with respect, patience, understanding and kindness and we feel we could not have chosen a better home for her.
She often joins in the daily activities that are provided at Brunel House and is able to voice her opinion and contribute to ideas such as menus, trips out etc. at the frequent residents' meetings that are held.
The staff here try very hard to enhance the outdoor space for the residents with a gardening club, flower planting etc. and if I have any niggles it would be that I think they should be more supported from the home's headquarters with a proper gardener on site for regular maintenance.
Otherwise, wonderful!
Reply from Xyza Macutay-Malloch, Home Manager at Brunel House

Thank you so much for your kind words and for taking time to leave a review. We're truly grateful for your feedback and delighted to hear your positive experience with our team at Brunel House. Providing compassionate, high-quality care is at the heart of everything we do , and your support means the world to us.We are also grateful for your kind and continued assistance in the gardens. We do have a scheduled grounds team that undertake larger jobs, such as trimming the hedges etc. We look forward to seeing you in the home soon.

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Review from P W (Daughter-in-law of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention given to my mother in law has been excellent. Despite being bed bound the staff have shown her immense care and attention and talk to her to make her feel special. They treat her with dignity and respect. They make the time to talk to her. The food is excellent and my mother
in law always looks forward to a cake in the afternoon.
Reply from Xyza Macutay-Malloch, Home Manager at Brunel House

Thank you so much for your kind words and for taking time to leave a review. We're truly grateful for your feedback and delighted to hear your positive experience with our team at Brunel House. It means a great deal to our team to know their hard work and dedication are making a difference.

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Review from S K (Son of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always's helpful + personable always putting visitors at ease. Good to hear from my mother when she say's that she is comfortable, safe and well cared for.
Reply from Xyza Macutay-Malloch, Home Manager at Brunel House

Thank you so much for your kind words and for taking time to leave a review.We aim to provide compassionate and high-quality care to all our residents at Brunel House. We will be sure to share your comments with our staff!

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Review from Emma H (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The more for my mother into Brunel House was very smooth with a big emphasis on ensuring my mothers new room felt like home. My mother has settled in well and we are grateful for the support and care she receives The staff are always friendly, compassionate and dedicated. The communication between the
home and ourselves is excellent. The activities programme is outstanding and well organised ensuring a positive impact on my mothers well being.
Reply from Xyza Macutay-Malloch, Home Manager at Brunel House

Thank you so much for your kind words and for taking time to leave a review. We're truly grateful for your feedback and delighted to hear that you had a positive experience with our team at Brunel House. Providing compassionate, high-quality care is at the heart of everything we do , and your support means the world to us. We will be sure to share your comments with our staff.If there's ever anything more we can do, please don't hesitate to let us know.

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Review from S L (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I looked around Brunel House I knew it was the right care home for my Dad from the warmth & kindness from all of the staff. They were also really supportive and helpful with managing Dad's move and have all made him feel so welcome.
He has settled in well and is always telling me how
kind everyone is. As a family we really appreciate how well Dad's individual needs have been met and the continuous programme of activities and support available to support him with his dementia.
Reply from Claire Newbrook, Customer Relations Manager at Brunel House

Thank you very much for your lovely review. It has been an absolute pleasure having your Dad as a resident of the home. The team pride themselves on their dementia care and I will pass on your kind words to them, they are very much appreciated!

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Review from Sheila C (Respite Resident) published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff, without exception, were all very caring, over and beyond their duties.
Reply from Daniella Bentley, Home Manager at Brunel House

Thank you, Sheila, for your kind words, we are humbled to read your review and thank you for your feedback and you're always welcome to come and stay and visit us anytime.

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Review from S P (Daughter of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Now our dad has been moved floors, he's so much happier, he has the garden to look at through the window, staff on that floor seem to have more time for Dad, he's eating well and sleeping better. Can't thank Brunel House staff enough for what they are doing, lovely care home.
Reply from Daniella Bentley, Home Manager at Brunel House

Thank you so much for your kind words and positive review, I am really pleased that Dad has also settled in well on the new unit. Your feedback is appreciated and valuable in making sure we provide the highest standards of care to our residents.

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Review from Therese L (Daughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, all level of staff members are very caring, professional, attentive and strive to go above and beyond where possible. Mom has learned to know the various people around the routines etc. and is very content.
Maintenance could be improved of the building, especially the exterior and garden.
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Review from Penny S (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has had to go into residential care and we could not have chosen a better place for her. The staff are friendly and welcoming, the rooms are comfortable and clean, Mum says the food is delicious, and nothing is too much trouble. Mum has settled really well, is joining in with the activities
(despite not being a very sociable person!) and has made new friends. As a family, we have felt very well supported and all the staff have been so kind and helpful. We cannot rate the team and facilities at Brunel House highly enough.
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Review from Jane L (Daughter of Resident) published on 4 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident for just over 6 months. Her dementia had got to the stage where it was no longer safe for her to live in her own home. She was admitted to Brunel straight from hospital. She had a lovely room on the 1 st floor, and it was always clean and tidy. My mum could be a challenge at times
but she seemed very settled here, and I knew that she was safe and secure 24 hours a day. The care ,support and encouragement from the staff was excellent. All the staff I encountered were always friendly and informative, and were on hand when I needed an update on mums continuing health or concerns.
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Review from Tony H (Nephew of Resident) published on 6 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Completely love what Brunel is all about - the staff care level is perfect! Like everyone in the industry, there are occasional staffing level issues, but all the staff are faultless. They have all contributed to a superb quality of life for my crazy aunt; the staff have to put up with her! We all have
absolute faith in Brunel's ability to deliver on promises, and they have consistently done so over the last 18 months - she looks ten years younger! We would never consider moving her; she is very happy and settled and continues to get up mischief. A massive thank you to Brunel for everything! Well done guys; thank you so much.
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Review from Jonathan B (Son-in-law of Resident) published on 6 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have been very pleased with the care support my father-in-law and our family have received in Brunel House Care Home. The member of staff in reception is outstanding always welcoming, considerate and helpful. The care staff are very friendly and caring to my father-in-law and welcoming to all members
of our family.
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Review from Nathalie D (Granddaughter of Resident) published on 6 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been living at Brunel House for a year and I have recommended the home to others. I disagree with a previous review saying the home is unsafe for the following reasons. I visit daily, for periods of up to 6 hours. As my grandmother is 100 she sleeps a lot so I spend some time in the
common parts and I can honestly say I have never seen safety as a issue. The entrance door is sometimes left open, weather permitting, as the ground floor is a residential floor and those residents need, want and deserve the right to wander in and out to sit on the chairs and get fresh air. Reception is manned by two charming ladies and when they are not on duty I have found the door closed. The lower and upper floors are secure units with key codes to open doors and operate the lift.
Over the past 15 years I have spent most of my time in 5 different care homes as one family member after another has succumbed to dementia and I have to say Brunel is the best, by far.
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Review from S B (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Safety an issue as the main door is left open. Reception into the main body of the home is left open, this is a risk as unauthorised people can enter the home. Reception is not manned at all times.
Also, there is potential for residents to leave the home and staff would not know where they are.
Reply from Danielle Bentley, Home Manager at Brunel House

Thank you for taking the time to leave this review and I’m sorry you felt some areas were not up to the standard that you would expect. We do have several people living with us who like to spend time in the reception area, so the door into the main part of the home is not always locked during office hours to accommodate their wishes. There was one occasion when there was a concern about a door left open, but since then when the door is unlocked there is always someone in the reception area to ensure it is secure.


I would welcome the opportunity to understand your concerns more and would encourage you to contact me at your earliest convenience so we can discuss this further.

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Review from Gillian R (Daughter of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum stayed in respite for a month and has stayed before, both times have been a very positive experience. The carers are so kind and she will certainly return.
Thank you to all the Brunel House Care Home staff.
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Review from Peter W (Brother of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout my brother's stay at Brunel House, I have found his care to be faultless. He was always clean and his room was tidy. Everyone was very friendly and helpful and there was never a care home whiff that I recall in other establishments! I always recall his first phone conversation after he moved
in... "I have lots of friends here, we have a really good time". It would be difficult to overstate my relief and gratitude when I heard this. He stayed with you for three and a half years... Thank you so much!
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Current Review Score: 9.5 (9.517)

Overview of Review Score

The Review Score of 9.5 (9.517) out of 10 for Brunel House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.517 for Brunel House is calculated as follows: ( (136 Excellents x 5) + (55 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 209 Ratings = 4.517
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brunel House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (7)

Xyza

Xyza Macutay-Malloch BEM

Job Title: Home Manager Joined: 2025

Xyza (Sam) is the Home Manager at Brunel House. She joined MMCG in 2024 as a Senior Operations Manager and was offered the role in Brunel House in January.


She qualified as a nurse in the Phillipines and moved to the UK in 2009 to work in social care. In 2017 she was promoted to a Home Manager role at Kingsley House in Tetbury. She was honoured to awarded the British Empire Medal in 2021 for her service during the Covid pandemic.


When Sam is not at work, she is very active in the community as a Parish Councillor in Tetbury and is the Co-Founder and Director for 'Philipinos in Care' looking after pastoral needs and organising social events.

Lisa

Lisa Bendle

Job Title: Deputy Home Manager Joined: 2025

Lisa joined the Brunel House team in 2025 and has brought a wealth of experience with her. She has worked in the care industry for 35 years, most recently at Dorothy House Hospice.
She qualified as an RGN in Bristol and has worked in Southampton, Bath and was a District Nurse before joining Dorothy House.
In her spare time, she enjoys walking her dog and watching her son play football on the sidelines, even when the weather is blustery.

Milan

Milan Thebe

Job Title: Clinical Lead Joined: 2024

Milan has been at Brunel House since 2024 as a bank nurse and was promoted to Clinical Lead in 2025.


She qualified as a nurse in 2013 in Oxford, and practiced in Frimley Park Hospital where she achieved promotions to Junior Sister and Practice Development Nurse. She moved to Great Western Hospital in Swindon alongside being a bank nurse at Brunel House.


Outside of work, she spends time with her young children, trains for half marathons and enjoys travelling the globe.

Mel

Mel Applegate

Job Title: Administrator Joined: 2021

I love interacting with the residents at Brunel House as I carry out my administration duties. I provide support to the Home Manager, Deputy Manager, relatives and residents, as well as other departments within the home.


My biggest achievement whilst working here has been understanding the payroll admin because it was very difficult to get to grips with. It felt like learning a foreign language!
When I'm not at work, I like to spend time with family and friends; we go to the cinema or to the races.

Tricia

Tricia Starling

Job Title: Receptionist Joined: 2016

I've worked at Brunel House since 2016. I enjoy working in Reception and meeting all the relatives (they actually become friends after a while).


I have met a lot of very interesting people and shared many ups and downs with them. I believe it's nice to see a friendly face when you walk into the home and try to give a happy vibe to visitors.


I also get the chance to make friends with a lot of the residents and help them in whatever way I can.
I work with a lot of very nice, caring people of all age groups- I like that, especially as I am one of the oldest members of staff!

Stacy

Stacy Perkins

Job Title: Dementia Ambassador Joined: 2013

Hi, my name is Stacy and I am the Dementia Ambassador at Brunel House. My role as an ambassador is to promote person-centred care of the highest standard. I have recently qualified as a trainer with the Alzheimer's Society, this will play a key role in raising awareness and understanding of dementia, and make a positive difference to our residents by empowering our team to develop good practice.


I have worked within the care sector for 19 years and have been at Brunel House since 2013. Whilst at Brunel House I trained as a Care Practitioner and have also worked as an Activities coordinator.


Delivering activities and social events remains a big part of who I am. To make someone smile or hear them laugh, to be the person who has brightened someone's day, to be the ears to listen and the arms that comfort, to redirect thoughts and feelings that may shadow them at times: this is the best feeling in the world.


I live locally with my husband and two daughters. Family is everything to me and we spend our spare time creating cherished memories.

Chelsea

Chelsea Marritt

Job Title: Care Practitioner Joined: 2016

Hi, I'm Chelsea and I am a Care Practitioner, I completed my training whilst working at Brunel House.

I have worked at Brunel House for 6 years, although I have worked in care for 12 years. The best bit about my role as a Care Practitioner is the clinical practice and admin management of the floor whilst still being able to participate fully with the residents.


The accomplishment I'm most proud of is the creation of the dementia floor which I view as an excellent model to achieve the best possible outcomes for maintaining the quality of life.


When off-duty I love online gaming and I read a lot of sci-fi books, The Hobbit and The Lord of The Rings are among my favourites. I also like to explore the local Box hills and have been caving in the Boxwoods!

Frequently Asked Questions about Brunel House

What types of Care is Brunel House registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brunel House have?

There are 65 Single Rooms.

What are the Facilities & Services at Brunel House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brunel House to the centre of Corsham?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brunel House to verify any information. View our terms and conditions. Brunel House has an Enhanced Service - more info.