Brunel House

The Wharf, Box, Corsham SN13 8EP
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9.5 76 Reviews
  • Brunel House, Corsham
Brunel House Care Home is located in the picturesque village of Box, just off London Road. Brunel House is close to all the amenities in nearby Corsham and just five miles away from the Georgian city of Bath. With superb transport links, the home is easily accessible for visitors from all over the country.

The home provides luxurious five star accommodation for 65 elderly people and specialises in nursing, residential and dementia care. Features of this high quality new facility include, a hair dressing salon, cafe, library and individually designed en-suite bedrooms surrounded by beautiful landscaped gardens.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1150
  • Self-Funded Nursing Care: from £1150
  • Self-Funded Nursing Dementia Care: from £1150

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Brunel House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Xyza Macutay-Malloch (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Brunel House Reviews (76)

9.5

Brunel House has a Review Score of 9.5 (9.517) out of 10, based on 18 reviews in the last 2 years.
Over all time Brunel House has 76 reviews.

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Reviewer Connection to Brunel House
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Review from M G (Daughter of Resident) published on 7 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has lived at Brunel since Sept 2015. In that time she has been genuinely cared for and we have been very well supported. The staff and facilities are wonderful.
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Review from Elaine T (Daughter of Resident) published on 21 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are brilliant. They are caring and compassionate and treat everyone with dignity. They work to meet the changing needs of residents and are always finding ways to improve their care in a person-centred way. I feel very welcome when I visit staff are good at keeping me informed. The activities
coordinator does a good job of offering a variety of activities.
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Review from Phyllis M (Friend of Resident) published on 18 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the period of one year three months, the time of my friends residence, I have found the staff helpful and understanding. Any problems I did experience were handled correctly by the nurse in charge of the ward and the manager. I can appreciate their difficulties in running a mixed ward, also as
with my friend and her eating problem, dementia/alzheimers is not the only thing many patients suffer from!
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Review from P J (Wife of Resident) published on 9 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers at the home are brilliant with all the residents. Last week some of the residents and six carers went in the mini bus to Weston-Super-Mare and returned with lots of photos of happy residents walking on the beach, eating ice cream, fish and chips etc! Most days I bring my husband home or go
for a run in the care and there are never any problems about going back into the home.
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Review from J H (Daughter of Resident) published on 6 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father died on 16 May, despite a critical illness, he refused to go to hospital as he was desperate to spend his last weeks at Brunel. The care home team did their utmost to ensure his well being. Constant checking, monitoring and giving emotional support went on both day and night. Members of the
family were able to stay overnight whenever they wanted and they too were supported and kept informed. Nothing was too much trouble. At all times they were professional and caring to us all. We can not fault their support and perfectly understand why my father had insisted 'I want to stay in Brunel'.
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Review from Lynne (Daughter of Resident) published on 26 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents have just moved into Brunel House. My husband and I visited with no appointment, we were welcomed in and given a guided tour by a lady, who was extremely friendly and answered all our questions in great detail. We visited several times on the following days bringing other family members
and my parents, and on each occasion we were greeted with the same friendly staff. They have now moved in and have nearly been there a month, the home is comfortable all staff cheerful and friendly. My parents are extremely happy in their surroundings!!
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Review from Chris R (Son of Resident) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted in November 2015 for palliative care when transferred from hospital. She was in a very poor way and very frail. She left Brunel House on the 4th of May 2016 after being nursed back to full health. She is walking well and is almost totally independent thanks to the careful and
considerate care received form Brunel staff. She is 96 years old!
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Review from L Y (Daughter of Resident) published on 11 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall standard of accommodation is excellent and the staff do a wonderful job of caring for the residents. The little touches like the reminiscence room, chickens, secure outdoor space, photos on walls, puzzles on walls, personal artefacts, prams and dolls etc. all make for an enriched living
environment.
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Review from Susan J (Daughter of Resident) published on 11 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to a residents meeting in Jan 2016. It was well attended, we were all encouraged to ask questions, all of which were answered. Since then nearly all of the issues have been dealt with. I have really been impressed with the staff and the kindness they show to relatives and most of all residents.
It is never easy moving into a care home, and it's thanks to the staff that my mother has settled in so well. They always have time to talk to her, recently mum became quite ill and thanks to the Dr and staff she is getting better. Carry on the good work. Thank you.
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Review from Rosemary (Daughter of Resident) published on 21 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I were so comfortable with the excellent care our mother received at Brunel House. Her room was lovely and the staff were warm and caring. I would recommend this home to anyone looking for a safe, warm and caring home for a loved one.
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Review from C C (Daughter of Resident) published on 12 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative has been in Brunel House approx 18 months. They are frail but do not have dementia/Alzheimer's. The staff at this residence have always been good/caring however since a new manager took over, patient and relative comments are being taken on board and acted on. Staff have now been granted
to give consistence both to residents, relatives but also for each other. The atmosphere is calmer, confident and the service far more efficient. Standards of cleanliness have improved in some ways though main meals continue to lack imagination/flavour. It seems there is much better support from management and a feeling of progress and confidence.
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Review from J B (Husband of Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been here a week. We find the standard of caring has greatly improved since February 2015. The food is adequate, let down by poor evening meals though, many elderly people do not require much to eat in the evening we realise that but the staff could make more effort in preparing evening
snacks/meals. Soups are below the standard of the hospital.
Reply from Terry Allen, Marketing at Brunel House

This reviewer has added a negative comment about the food at Brunel House, however the score given for the food was Good.

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Review from Claire P (Daughter of Resident) published on 20 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Brunel House are extremely caring. There is always a smiling face and a joke. They treat the "guests" with respect and genuine kindness. They try to be flexible with individual guests needs and wishes. I don't think any "care" home can be perfect but Brunel House does strive to improve
and listen to relatives concerns.
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Review from D S (Son of Resident) published on 15 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you for your email.
I would like to add that I have generally been very happy with the care provided at Brunel.
I am pleased that the home have been able to reduce the reliance on agency staff in the last few months.
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Review from Wendy H (Daughter of Resident) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I feel my mother is treated well, with dignity and respect and kindness. Her basic needs are met, she is fit and well physically although due to her condition she struggles mentally. the staff are always friendly and helpful to both her and myself, acting with great patience and understanding
at times. The activities are well run although I do not always feel my mother makes full use of what is on offer she perhaps needs some more encouragement to take part? But, I am very happy with her care and treatment at Brunel House.
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Review from Margaret B (Wife of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband, who died on 29th December has been a resident at Brunel House for 2 years. He first stayed there on respite care basis, while I had a hip replacement In March 2014. Because of my age and the limitations of my treatment, the family and I decided to make him a permanent resident. He did fret
for a bit at first, but I (at 87) could not give him the necessary attention. He accepted the situation and has been very comfortable there, well liked by all staff, whether carers or administrators. I have no regrets about his treatment - the staff are friendly (to residents and to relatives) and very welcoming - he has always been kept clean and comfortable.
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Current Review Score: 9.5 (9.517)

Overview of Review Score

The Review Score of 9.5 (9.517) out of 10 for Brunel House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.517 for Brunel House is calculated as follows: ( (136 Excellents x 5) + (55 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 209 Ratings = 4.517
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brunel House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (7)

Xyza

Xyza Macutay-Malloch BEM

Job Title: Home Manager Joined: 2025

Xyza (Sam) is the Home Manager at Brunel House. She joined MMCG in 2024 as a Senior Operations Manager and was offered the role in Brunel House in January.


She qualified as a nurse in the Phillipines and moved to the UK in 2009 to work in social care. In 2017 she was promoted to a Home Manager role at Kingsley House in Tetbury. She was honoured to awarded the British Empire Medal in 2021 for her service during the Covid pandemic.


When Sam is not at work, she is very active in the community as a Parish Councillor in Tetbury and is the Co-Founder and Director for 'Philipinos in Care' looking after pastoral needs and organising social events.

Lisa

Lisa Bendle

Job Title: Deputy Home Manager Joined: 2025

Lisa joined the Brunel House team in 2025 and has brought a wealth of experience with her. She has worked in the care industry for 35 years, most recently at Dorothy House Hospice.
She qualified as an RGN in Bristol and has worked in Southampton, Bath and was a District Nurse before joining Dorothy House.
In her spare time, she enjoys walking her dog and watching her son play football on the sidelines, even when the weather is blustery.

Milan

Milan Thebe

Job Title: Clinical Lead Joined: 2024

Milan has been at Brunel House since 2024 as a bank nurse and was promoted to Clinical Lead in 2025.


She qualified as a nurse in 2013 in Oxford, and practiced in Frimley Park Hospital where she achieved promotions to Junior Sister and Practice Development Nurse. She moved to Great Western Hospital in Swindon alongside being a bank nurse at Brunel House.


Outside of work, she spends time with her young children, trains for half marathons and enjoys travelling the globe.

Mel

Mel Applegate

Job Title: Administrator Joined: 2021

I love interacting with the residents at Brunel House as I carry out my administration duties. I provide support to the Home Manager, Deputy Manager, relatives and residents, as well as other departments within the home.


My biggest achievement whilst working here has been understanding the payroll admin because it was very difficult to get to grips with. It felt like learning a foreign language!
When I'm not at work, I like to spend time with family and friends; we go to the cinema or to the races.

Tricia

Tricia Starling

Job Title: Receptionist Joined: 2016

I've worked at Brunel House since 2016. I enjoy working in Reception and meeting all the relatives (they actually become friends after a while).


I have met a lot of very interesting people and shared many ups and downs with them. I believe it's nice to see a friendly face when you walk into the home and try to give a happy vibe to visitors.


I also get the chance to make friends with a lot of the residents and help them in whatever way I can.
I work with a lot of very nice, caring people of all age groups- I like that, especially as I am one of the oldest members of staff!

Stacy

Stacy Perkins

Job Title: Dementia Ambassador Joined: 2013

Hi, my name is Stacy and I am the Dementia Ambassador at Brunel House. My role as an ambassador is to promote person-centred care of the highest standard. I have recently qualified as a trainer with the Alzheimer's Society, this will play a key role in raising awareness and understanding of dementia, and make a positive difference to our residents by empowering our team to develop good practice.


I have worked within the care sector for 19 years and have been at Brunel House since 2013. Whilst at Brunel House I trained as a Care Practitioner and have also worked as an Activities coordinator.


Delivering activities and social events remains a big part of who I am. To make someone smile or hear them laugh, to be the person who has brightened someone's day, to be the ears to listen and the arms that comfort, to redirect thoughts and feelings that may shadow them at times: this is the best feeling in the world.


I live locally with my husband and two daughters. Family is everything to me and we spend our spare time creating cherished memories.

Chelsea

Chelsea Marritt

Job Title: Care Practitioner Joined: 2016

Hi, I'm Chelsea and I am a Care Practitioner, I completed my training whilst working at Brunel House.

I have worked at Brunel House for 6 years, although I have worked in care for 12 years. The best bit about my role as a Care Practitioner is the clinical practice and admin management of the floor whilst still being able to participate fully with the residents.


The accomplishment I'm most proud of is the creation of the dementia floor which I view as an excellent model to achieve the best possible outcomes for maintaining the quality of life.


When off-duty I love online gaming and I read a lot of sci-fi books, The Hobbit and The Lord of The Rings are among my favourites. I also like to explore the local Box hills and have been caving in the Boxwoods!

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