Carrickfergus Manor

We have recommended this home because it is well maintained and the staff and management go above and beyond every day. They work really hard but are still available when needed. I have a new respect of what everyone does daily at the home. A smile, patience and quick chat go a long way. Social activities are great and everyone is included. We know our mum likes going to the hair salon it makes her feel special. It's nice to see all the ladies looking wonderful.

For me and my sisters experience of Carrick Manor taking care of our mum we can say that the level of care was exemplary. Mum was always very well presented and her room immaculate each time we went in. The staff who the list is too long to mention were very attentive to mum and we always got a call if mum was having any problems. We found the staff transparent and could answer any questions we had. The evidence for us was mums demeanour was on the whole very good pending her state of health at the time. We would recommend Carrick Manor and we wish it all the best for the future

Our father died on the 27th of April. The care and compassion shown by the staff towards our father and family both during the month leading up to his death and afterwards has been greatly appreciated.

Care staff do their job to the best of their ability but a lot is expected of them and it takes only one to be off sick to put a lot of extra work on the rest. Agency staff are deployed but don't always know the residents or their needs. The food is excellent but again not enough staff to assist those who needs help eating and dinner is cold then.

When my parent first arrived at the home, the staff were very welcoming and extremely helpful this immediately put us as a family at ease. My parent was very difficult to deal with at the start, but the staff perservered and after 3 weeks they were settled and joining in the activities and socialising, something they haven't done in a long time. As a family, we are extremely grateful to all the staff.

I feel that mum is fully supported by a circle of kindness, care and love, we have gained a family in Carrickfergus Manor.

Dad has been residing at Carrickfergus manor for approximately 18 months. He settled very quickly with the help & diligence from staff. Lots of activities take place daily. Rooms are very spacious each with an en-suite and are cleaned daily. Food is excellent menu changes regularly. Any little issues are dealt with promptly. Would recommend this home for your loved ones with dementia.

Mum has come on so well, she was moved from another home to Carrickfergus Manor. Her mobility has improved greatly and she's able to walk herself with the help of her rolator, always plenty of activities going on and she's enjoying everything.

I have visited three people on many occasions over the last several months. Each time, I have been made very welcome by every member of staff. Whenever I had any queries/questions for staff they were always dealt with quickly. I cannot praise and thank the staff enough, as they always showed love, care and compassion for everyone. The lady who is manager was always willing to help in anyway possible, with a welcoming smile.

My father was a resident in Carrickfergus Manor for just over 1 year. We were very happy with the care and attention that he received. The staff were very kind and spent a lot of time chatting to him and learning about him. They kept us clearly informed and seemed to be very fond of our dad. He enjoyed their company and their laughs and jokes. I have recommended Carrickfergus Manor to other people based on our experience. Thank you so much for all you did for our father, we appreciate that very much.

My husband has lewey body, frontotemperal and Alzheimer's dementia and has been in Carrickfergus Manor since October 2023 to date. I have at all times felt a genuine lovely, caring attitude with staff - towards my husband and empathy for visitors. They are consistent and not high staff turnover. My father in law was here six years and many still remember us and him to this day. When my husband was in hospital, carers phoned us to check on him and worked miracles to help him walk again. I have volunteered in care homes and visited a lot but never seen activities and music like Carrickfergus Manor - amazing.

As a family, we cannot fault Carrickfergus Manor. It has provided excellent care to my mother and a reassurance to the family that she is in a great place for her.

My uncle was in Carrickfergus Manor for 10 months and received nothing but the most excellent care the whole time. He was recently in hospital and on his discharge required a placement in the nursing part of the home. There were no beds immediately available, but the staff pulled out all the stops to get a room for him. All of the staff from the manager to laundry support we're excellent. One of the laundry workers even visited my uncle in hospital - a round journey of over 50 miles. Well done Carrickfergus Manor.

Over the years Carrickfergus Manor has welcomed 3 aunts, 1 uncle and 1 sister in law into their care. The staff treat the residents with dignity, respect and compassion. On any given day when you pay a visit to Carrickfergus Manor you will find that the staff are engaging with the residents and there are always activities going on for them such as painting, singing and looking after the garden. There are regular gatherings in the big room when entertainment is organised with a local musician and the residents are singing along and in some cases having a wee dance. There have also been other days during the summer when they have been gathered together to enjoy a milk shake or ice cream. All in all my respect for the staff and facilities at Carrickfergus Manor is second to none.

I visit Carrickfergus Manor twice a week. In my opinion, a few of the care staff could do with retraining. This applies only to the nursing floor (upstairs). The nurses are excellent and they are an asset to the nursing home.

My mum arrived in Carrickfergus Manor a few months ago, since her arrival she has been treated with dignity and respect she is currently in the nursing wing and confined to bed at this time. The nursing care she has received has been second to none so much so that hopefully she will be allowed out of bed very soon and be able to enjoy the fantastic facilities in the home. mum enjoys the food and little treats like ice cream, milkshakes, etc that come in between. whenever I go to visit Mum I can hear the entertainment room buzzing with residents who seem to enjoy that day's entertainment. The gardens are beautiful the staff and management are welcoming and pleasant the whole ambiance of Carrickfergus Manor is just fantastic. we as a family are very happy with the care Mum is receiving and would certainly recommend it to anyone it is like a 5-star hotel.

My mother feels safe, is looked after and receives support. Her meals are well catered for and she is clean and happy. As a caregiver I can see how well the place is run and I don't worry about her care. All staff, especially nurse staff and managers, are approachable and listen and respond to any questions.

I've nothing but positive things to say about this care home. My mum loves living there and that is all that counts. They interact well with people who stay there, plenty of activities and entertainment for them.

Carrickfergus Manor is a beautiful home and the staff are amazing. They work tirelessly in the most heart-breaking circumstances at times. My only negative is that there is not enough staff and residents could benefit from more interaction on the nursing floor like there is on the residential floor.

My dad moved to Carrickfergus Manor in May. It was very hard to let him go, as I had been his carer. From the day he entered the home, I felt at ease. They are all amazing and so good with him, even in his difficult days. We work together if any problems arise, which can happen, but they always put my dad first and I thank them for all they do and can’t speak highly enough of all the staff.