Carrickfergus Manor

76 Dunluskin Gardens, Prince Andrew Way, Carrickfergus BT38 7JA
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9.8 56 Reviews
  • Carrickfergus Manor, Carrickfergus
Carrickfergus Manor is a 90-bed modern care home situated in Carrickfergus. This spacious home provides expert care for older people including those requiring residential dementia and general nursing.

Carrickfergus Manor is a care home from the portfolio of Kathryn Homes, respected throughout the UK care sector for their dedication to high standards of senior living.

Staff are trained and experienced in a wide range of care and nursing needs, including for dementia care, with a strong focus on reablement and rehabilitation.

Residents are supported in living an active and interesting lifestyle, with a good communal atmosphere and personal interests encouraged.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)

Good to Know

Person in charge

  • Ildiko Tokes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (47)
  • Single Rooms with Ensuite Wet Room (47)

Carrickfergus Manor Reviews (56)

9.8

Carrickfergus Manor has a Review Score of 9.8 (9.750) out of 10, based on 18 reviews in the last 2 years.
Over all time Carrickfergus Manor has 56 reviews.

Overall Experience
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Reviewer Connection to Carrickfergus Manor
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Review from S A (Son of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our father died on the 27th of April. The care and compassion shown by the staff towards our father and family both during the month leading up to his death and afterwards has been greatly appreciated.
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Review from R M (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care staff do their job to the best of their ability but a lot is expected of them and it takes only one to be off sick to put a lot of extra work on the rest. Agency staff are deployed but don't always know the residents or their needs. The food is excellent but again not enough staff to assist those
who needs help eating and dinner is cold then.
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Review from W A (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my parent first arrived at the home, the staff were very welcoming and extremely helpful this immediately put us as a family at ease. My parent was very difficult to deal with at the start, but the staff perservered and after 3 weeks they were settled and joining in the activities and socialising,
something they haven't done in a long time. As a family, we are extremely grateful to all the staff.
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Review from Lisa C (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our very first visit myself and my family have been struck by the professionalism and kindness of the staff shown to my mother. In particular, the approachability of the management and engagement in relation to her needs has been comforting and reassuring to us.
The overall level of care displayed
by the whole team makes us feel very confident that my mothers needs are being fully met.
I feel that mum is fully supported by a circle of kindness, care and love, we have gained a family in Carrickfergus Manor.
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Review from Donna L (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been residing at Carrickfergus manor for approximately 18 months. He settled very quickly with the help & diligence from staff. Lots of activities take place daily. Rooms are very spacious each with an en-suite and are cleaned daily. Food is excellent menu changes regularly. Any little issues
are dealt with promptly. Would recommend this home for your loved ones with dementia.
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Review from Gail B (Daughter of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has come on so well, she was moved from another home to Carrickfergus Manor. Her mobility has improved greatly and she's able to walk herself with the help of her rolator, always plenty of activities going on and she's enjoying everything.
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Review from Robert S (Friend of Resident) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited three people on many occasions over the last several months. Each time, I have been made very welcome by every member of staff. Whenever I had any queries/questions for staff they were always dealt with quickly. I cannot praise and thank the staff enough, as they always showed love, care
and compassion for everyone. The lady who is manager was always willing to help in anyway possible, with a welcoming smile.
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Review from Alison A (Daughter of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident in Carrickfergus Manor for just over 1 year. We were very happy with the care and attention that he received. The staff were very kind and spent a lot of time chatting to him and learning about him. They kept us clearly informed and seemed to be very fond of our dad. He enjoyed
their company and their laughs and jokes. I have recommended Carrickfergus Manor to other people based on our experience. Thank you so much for all you did for our father, we appreciate that very much.
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Review from L L (Wife of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has lewey body, frontotemperal and Alzheimer's dementia and has been in Carrickfergus Manor since October 2023 to date. I have at all times felt a genuine lovely, caring attitude with staff - towards my husband and empathy for visitors. They are consistent and not high staff turnover. My
father in law was here six years and many still remember us and him to this day. When my husband was in hospital, carers phoned us to check on him and worked miracles to help him walk again. I have volunteered in care homes and visited a lot but never seen activities and music like Carrickfergus Manor - amazing.
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Review from S A (Son of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we cannot fault Carrickfergus Manor. It has provided excellent care to my mother and a reassurance to the family that she is in a great place for her.
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Review from Grainne M (Niece of Resident) published on 22 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the years Carrickfergus Manor has welcomed 3 aunts, 1 uncle and 1 sister in law into their care. The staff treat the residents with dignity, respect and compassion. On any given day when you pay a visit to Carrickfergus Manor you will find that the staff are engaging with the residents and there
are always activities going on for them such as painting, singing and looking after the garden. There are regular gatherings in the big room when entertainment is organised with a local musician and the residents are singing along and in some cases having a wee dance. There have also been other days during the summer when they have been gathered together to enjoy a milk shake or ice cream. All in all my respect for the staff and facilities at Carrickfergus Manor is second to none.
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Review from Andrew M (Next of Kin) published on 22 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was in Carrickfergus Manor for 10 months and received nothing but the most excellent care the whole time. He was recently in hospital and on his discharge required a placement in the nursing part of the home. There were no beds immediately available, but the staff pulled out all the stops to
get a room for him. All of the staff from the manager to laundry support we're excellent. One of the laundry workers even visited my uncle in hospital - a round journey of over 50 miles. Well done Carrickfergus Manor.
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Review from Wallace M (Relative of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit Carrickfergus Manor twice a week. In my opinion, a few of the care staff could do with retraining. This applies only to the nursing floor (upstairs). The nurses are excellent and they are an asset to the nursing home.
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Review from Sharon H (Daughter of Resident) published on 17 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum arrived in Carrickfergus Manor a few months ago, since her arrival she has been treated with dignity and respect she is currently in the nursing wing and confined to bed at this time. The nursing care she has received has been second to none so much so that hopefully she will be allowed out of
bed very soon and be able to enjoy the fantastic facilities in the home. mum enjoys the food and little treats like ice cream, milkshakes, etc that come in between. whenever I go to visit Mum I can hear the entertainment room buzzing with residents who seem to enjoy that day's entertainment. The gardens are beautiful the staff and management are welcoming and pleasant the whole ambiance of Carrickfergus Manor is just fantastic. we as a family are very happy with the care Mum is receiving and would certainly recommend it to anyone it is like a 5-star hotel.
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Review from R A (Son of Resident) published on 5 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is an excellent place and looks after my mother since her arrival with the utmost care. All of the staff are knowledgeable in their care.
My mother feels safe, is looked after and receives support. Her meals are well catered for and she is clean and happy. As a caregiver I can see how well
the place is run and I don't worry about her care. All staff, especially nurse staff and managers, are approachable and listen and respond to any questions.
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Review from A M (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Carrickfergus Manor is a beautiful home and the staff are amazing. They work tirelessly in the most heart-breaking circumstances at times. My only negative is that there is not enough staff and residents could benefit from more interaction on the nursing floor like there is on the residential floor.
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Review from A M (Son of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've nothing but positive things to say about this care home. My mum loves living there and that is all that counts. They interact well with people who stay there, plenty of activities and entertainment for them.
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Review from Cathy H (Daughter of Resident) published on 4 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved to Carrickfergus Manor in May. It was very hard to let him go, as I had been his carer. From the day he entered the home, I felt at ease. They are all amazing and so good with him, even in his difficult days. We work together if any problems arise, which can happen, but they always put
my dad first and I thank them for all they do and can’t speak highly enough of all the staff.
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Review from Julia C (Friend of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I have visited my friend in Carrickfergus Manor I have been struck by the warmth and friendliness of the care staff. They make this a real home for the residents, relating to them with patience and genuine friendship. I know my friend is in the best of hands.
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Review from Brian M (Son of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother and Father are both residents. They are being well looked after and all their needs catered for. When I visit the staff are friendly and unobtrusive so my time spent with my parents is more relaxing.
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Current Review Score: 9.8 (9.750)

Overview of Review Score

The Review Score of 9.8 (9.750) out of 10 for Carrickfergus Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Carrickfergus Manor is calculated as follows: ( (167 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 216 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Carrickfergus Manor is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Ildiko

Ildiko Tokes

Job Title: Home Manager

Welcome to Carrickfergus Manor.


We aim to provide a high standard of support and care to all our residents.


Whether in our Residential unit or our Nursing unit, our residents are guaranteed a safe, welcoming environment where they can feel comfortable and receive the care they need.


We look forward to welcoming you to Carrickfergus Manor.

Frequently Asked Questions about Carrickfergus Manor

What types of Care is Carrickfergus Manor registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Carrickfergus Manor have?

There are 47 Single Rooms.

What are the Facilities & Services at Carrickfergus Manor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Carrickfergus Manor to the centre of Carrickfergus?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carrickfergus Manor to verify any information. View our terms and conditions. Carrickfergus Manor has an Enhanced Service - more info.